SUMMARY:

• Senior IT professional with extensive international experience in Pharmaceuticals, Biotechnology, Consumer, Agro - Chemicals, Chemical, Insurance and Financial businesses. Well rounded expertise in Global and regional IT Management, Shared Services, Program Portfolio management, PMO and project management for systems implementations, infrastructure and Cyber Security projects for several industries. A dynamic and passionate leader that operates with the highest level of integrity and work ethics. Bilingual English-Spanish and basic knowledge of Portuguese language. Below some areas of IT expertise to highlight:
• Strategy, Governance and Relationship with business management
• Finance, Budget, Shared Services & Administration
• PMO, Project Management, Portfolio management, tools and processes.
• PMO and PM for companies acquisition integration
• SDLC, Waterfall, Agile methodologies
• PMO lead for implementation of several business solutions (ERP JD Edwards, CRM, Sales Force Automation)
• PMO lead for Data Center consolidation strategy and implementation
• PMO and PM for Home and Auto insurance system implementation
• Vendor Management VMO
• PMO/PM for Cyber Security, IT compliance including SOX controls. SSAE16 and internal security controls for Insurance, Pharmaceutical and Financial institutions
• PMO for Compliance, PCI/SOX for pharmaceutical industry and Insurance
• Program manager for Data Center Co-lo Built Out, Application migrations and decommission processes
• PM for SaaS implementation for Home Auto Insurance customer facing self-service for customers across Latin American countries.

PROFESSIONAL EXPERIENCE:

Confidential

IT SOX PM

Responsibilities:

• Support Program Director overseeing execution of project completion, escalation of issues and resolution
• Provide detail status to present to senior management
• Direct responsible to drive remediation plan and execution for Columbus Networks
• Coordination of SOX remediation plan preparation and execution for Cable & Wireless organizations
• Overseeing execution of remediation plans for Chile, Panama and Puerto Rico and Liberty LA.
• Agile methodology is used for this project

Confidential

IT Specialist/ PMO / Case Aide

Responsibilities:

• Supports end-users with IT-related problems in a responsive and service-oriented manner.
• Setup manages and maintains IT-related equipment.
• Train staff with IT related equipment and software.
• Assists with the troubleshooting, installation, and implementation of systems.
• Maintains hardware and software maintenance agreements to ensure the integrity of operations processes.
• Performs other related duties as required and assigned
• PMO assistant to maintain Staffing database, Orientation and coordination and scheduling coordination with candidates
• Case Aide to help al group with UAC portal information record updates

Confidential

IT Program/Project Manager

Responsibilities:

• Responsible as project manager for delivery of Production Data center buildout, Data center apps migration to new Colo site and Data center decommissioning Project. Budget 25 million to be done in 18 months. Work was done in 15 months, under budget working with matrix organization of IT professional, vendors and business mgmt. ( 50 + resources involved in project).
• Manage the program through the lifecycle, dotted line relationship with the business owner of the program
• Manage a team of IT, Business Analysts, Business application owners to execute portfolio assigned including It infrastructure, Cyber Security, business applications and vendors ( 50+ resources )
• Ensure projects are being managed and delivered within scope, schedule and budget in compliance with company guidelines, processes and procedures
• Work closely with the Global ePMO to follow best practices and processes
• Manage risk and issues. mitigation and actions until closing
• Manage resources in PlanView and work with Resource managers to secure resources needed for portfolio assigned
• Stage gates reviews, readiness reviews to comply with company process
• Manage communications progress with IT Leadership Team, business leadership, and stakeholders, conduct project status reviews and project reports
• Manage vendor management process, order requirements, POs, Invoices
• Manage project finances, forecasting and ensure project is on budget, invoices, accruals
• PM tools including PlanView, Coupa, Docusign
• Waterfall for Datacenter build out and Agile for Applications migrations

Confidential

AVP IT Administration

Responsibilities:

• Implemented policy and procedure for auditing assessment preparation to reduce number of findings to 0.
• Managed infrastructure consolidation projects for acquired company’s integration
• Implemented global Vendor management process across Latin America countries
• Improved process for the VMO to reduce number of contracts more than 50%, reduction of invoices and payment process related.
• Managed operating budget approvals, financial management and improvement in accrual and forecasting process for a budget of 64 million across Latin America
• Clarity and MS Project Server Administration for Latin America region programs projects including resource management and time management for global and regional providers
• Responsible for IT administration, Cyber Security, vendor management and IT finance areas.
• Agile methodology and waterfall to manage projects

Confidential

IT Program Manager

Responsibilities:

• Program Portfolio management for Regional Systems and company acquisition integration
• PMO/PM for rolled out of Auto insurance system solution for Ecuador
• Managed external vendors and providers of solutions and services for projects
• Managed and executed QA process for Exigen implementation and data migration including SIT, UAT and E2E phases of testing
• Managed and executed SaaS solution for Home Auto Insurance customer facing self-service for customers across Latin American countries
• Clarity Administration for Global and regional programs and projects including resource management and time management for global providers
• Agile and SDLC methodology for project implementations

Confidential

IT Program / Project Delivery Manager

Responsibilities:

• PMO/PM for rolled out Exigen HNW Auto and Home system in Brazil
• Executed role as PMO/PM working with Vendor, internal company matrix organization and overseas resources
• Maintained project records and managed communications of project status
• Executed Agile methodology for system implementation
• Managed and executed QA process for Exigen implementation and data migration including SIT, UAT and E2E phases of testing.
• Clarity Administration for Global and regional programs and projects including resource management and timesheets for global and regional providers
• Agile methodology for SaaS implementation

Confidential

IT Program Portfolio Director (PMO)

Responsibilities:

• Director PMO for global data center consolidation program
• Director LATAM responsible for all infrastructure delivery in 10 countries
• Waterfall and Agile methodologies for data center builds and apps migrations

Confidential

IT CIO

Responsibilities:

• Implemented PMO for Siebel ePharma Sales Force Automation, Business Intelligence and data warehouse Cognos, Informatica, Oracle based solutions for Pharmaceutical and consumer business. Supported 1B10 Program goal of developing sales $1 Billion in Latin America by 2010. Goal accomplished ahead of schedule in 2009. My role was to define program Strategy, road map, program organization, team structure, vendor selection, product customization, rollout and closing.
• Support IT integration for companies acquired in pharmaceutical, consumer and animal health businesses
• Directed and managed IT Latin America for Agrochemical line of business with 6 countries of responsibility between