SUMMARY:

• Competent, outgoing, self - motivated professional with integrity and strong in business skills. Over 15 years of progressive experience in Human Resources, Global Mobility, Operations and Administrative Services. Experienced Business Partner with the ability to motivate, coach, and counsel both managers and employees.
• Demonstrated organizational skills with commitment to the highest level of ‘customer’ service for management, employees, outside vendors and customers.
• Excellent communication and administrative skills, experienced in working independently as well as supporting Senior Staff to do what it takes to get the job done.
• Proficient in Microsoft Office (Outlook, Word, Excel, Access, PowerPoint), UltiPro, PeopleSoft, SFDC, Ceridian, ADP, Oracle and QuickBooks.
• Human Resources
• Program Management-Benefits Administration-Vendor Management
• Global Mobility-Policy Development-Business Partner/ER-Medical/Dental/401(k)-HRIS / Database Administration-TA / Onboarding
• Operations
• Process Development & Implementation-Sales Order Entry/Management
• Project Management-Purchasing /PO Management
• Customer Service-Order Expediting
• Administrative/Finance
• Executive Admin-Payroll Administration

PROFESSIONAL EXPERIENCE:

Confidential

Senior Benefits and Global Mobility Analyst /Relocation Program Manager

Responsibilities:

• Manage Global Relocation and Immigration Programs
• Defined, documented and implemented a comprehensive Global Relocation Policy
• Developed internal cross-functional processes aligned with the RSP processes and systems
• Developed and rolled out for intra-departmental and inter-departmental users, advisors and administrators
• Created and implemented internal tools and documents to streamline the approval and initiation processes
• Partner with and provide guidance to TA and Management as needed regarding new offers and associated benefits
• Prepare individual relocation cost estimates as requested
• Manage RSP and provide guidance as needed
• Manage the delivery of services by third party providers for tax compliance, immigration services, and domestic relocation
• Manage the delivery of pre-assignment, during assignment and repatriation services to expatriate employees on Long Term International Assignments
• Partner with Finance to provide ongoing budgeting information as needed
• Manage Immigration process with the Immigration Attorneys / Defined and communicated Immigration Policy internally
• Manage and administer health and welfare and internal benefit-related policies
• Effectively communicate benefit programs to maximize participation and utilization
• HR Business Partner to assist in employee communication with their units
• Vendor / TPA relationship management / Administration coordination
• Employee benefit records management / data file transfers and audit
• Ensure continued compliance with federal, state, local laws and internal policies and programs
• Identified and drove process improvements for benefit-related operations
• Manage process flow for required legal documents related to Benefits Plans and Providers.
• Coordinate with internal Legal Department, Benefits Broker and Providers to get documents finalized and executed
• Policy development and implementation

Confidential

HR Service Center - PeopleSoft Administrator

Responsibilities:

• Primary contact in Global Mobility Group responsible for approving and initiating new moves with RSP.
• Counseled HR and hiring managers regarding interpretation of policy and relocation processes.
• Managed RSP and associated processes.
• Website development: Created and input content regarding Global Mobility for internal “Total Rewards” website.
• Re-defined and implemented Relocation Payback Process and related communications. Instrumental in identifying and collecting >$75K due in Relocation Payback in first 3 months.
• Participated in complete RFP process to identify a Relocation Services Provider. Established requirements and evaluated services offered to match best overall fit for company requirements.
• Evaluated current policies and procedures and made recommendations regarding best practices. Defined, communicated and implemented improved policies and procedures.

Confidential

Director of Operations/HR Manager

Responsibilities:

• Managed all Human Resources Policies and Procedures within Company.
• Employment: Sourced, screened and interviewed applicants; completed checks; prepared offer letters; performed new hire orientations and maintained employee records.
• Coordinated and/or conducted employee-relations activities and programs including but not limited to employee counseling, interpretation of policies and advising Managers as needed.
• Main point of contact for inquiries regarding the organization’s processes, policies, procedures and programs.
• Implemented and managed employee performance appraisal process.
• Negotiated, implemented and managed employee benefit programs.
• Prepared and managed contracts for 1099 workers.
• Responsible for Operational Process definition/implementation and/or improvement.
• Provided resource and project management for all Engineering Services engagements.
• Maintained communication with customers and engineers to ensure project success and customer satisfaction.
• Provided Inside Sales Support/Order Management as needed.

Confidential

Human Resources Project Manager/Global Mobility

Responsibilities:

• Corporate contact for Global Mobility Group. Responsible for all functions pertaining to placing US employees on new Long Term International Assignments.
• Secured justifications and approvals, prepared cost projections, assignment letters, counseled employees and coordinated with host locations.
• Managed RSP and acted as liaison between relocating employees and service providers.
• Primary HR contact for questions during assignments regarding employment issues or personal concerns.
• Advised HR contacts from non-US sites regarding corporate policies and procedures and applicability.
• Counseled management, HR and assignees regarding interpretation of policy and assignment processes.
• Developed new policies and procedures. Researched and benchmarked other companies to ensure best practices. Extensively defined current processes and worked with department to define and implement improved processes.
• Completed Relocation Agreements and Relocation Estimates for all US sites, coordinated moves with appropriate vendors and ensured expense reimbursement or third party payment.
• Responsible for database input used for tax assistance calculation. Compiled activity and expense data and prepared year-end reports.
• Worked closely with Payroll Manager to ensure compliance with State/Federal tax laws.