SUMMARY:

• More than 14 years of information technology management experience as a consultant with focus as a project manager for diverse industries, including pharmaceutical, telecommunication, healthcare and financial.
• Expert in information systems technology, project planning, strategic planning, systems analysis and troubleshooting, quality control, forecasting, scheduling and planning, and tracking of results.
• Highly knowledgeable in software development, requirements analysis, and database design.
• Excel at creating and implementing technical and operational plans and strategies.
• Strong communication, presentation, analytical and problem solving skills.
• Reduced resource cost by 25% to 50% by developing repeatable, scalable, auditable and documented process and procedures for Confidential, Confidential, Confidential & Confidential and Schering - Plough.
• Provided various opportunities and ideas for organic, profitable revenue growth for additional services for Confidential ’ Time Warner, Confidential and Confidential projects.
• Reduced audit flags by 80% by incorporating technology to manage procedure process.
• Led and managed business, partner/client and technology project teams to develop and implement large and complex initiatives which met and/or exceeded expectations while at Confidential, Confidential, Confidential & Confidential and Confidential .
• Led and managed cross-functional teams charged with analyzing current process to significantly improve team’s day-to-day tasks, procedures, deployment and costs. Ensuring stakeholder buy-in.

TECHNICAL SKILLS:

KNOWLEDGE AND SKILLS: Applications Programming Database Server & Infrastructure Clarity, SharePoint, MS Office, MS Visio, Microsoft Dynamics GP, PowerPoint, MS Office. EDI, ASP.NET, VB Script, Java, Java Script, CSS, XML, HTML5 and Web service, Twitter Bootstrap ORACLE 10g, SQL Server 2000, Access, Database modeling, SQL Scripts. Cloud Computing, API, Mainframe, Application network infrastructure design, Websphere.

PROFESSIONAL EXPERIENCE:

Confidential, East Hanover, NJ

Senior Project / Business Analyst Service Delivery Manager (Consultant)

Responsibilities:

• Partner with leaders from business, technology, marketing/creative agency and venders to ensure the implementation of the global content management service architecture for 75 Web sites.
• Defined workflow business/project processes. Implemented Google and Adobe Analytics/Connect into various Web sites.
• Served as vendor management for evaluating and reviewing SOWs, proposals, SOWs, SLAs and negotiating deals and prices.
• Introduced and directed a workflow process and service level agreement for the project team and vendors to ensure deliverables are met on a timely basis.
• Cultivate and maintain a positive relationships with consultants, vendors such as Accenture, and business partners
• Establish and champion project management standards, project standards, best practices and quality initiatives.

Confidential, Collegeville, PA

Senior Project Manager / Business Analyst (Consultant)

Responsibilities:

• Managed outside creative agencies in developing application graphical interface.
• Redesigned the customer experience for the user Mobile UI/UX flow design.
• Managed offshore development company in developing high quality application at a set negotiated project cost.
• Established and championed project management standards, project standards, best practices and quality initiatives.
• Achieved overall project quality as defined in the Project Quality Plan; arrange Project Assurance reviews and technical reviews of the project, monitor and maintain project progress, contain costs, and resolve issues where necessary.
• Escalated issues when senior management action is required and assess and mitigate project risk.
• Monitored scope through an effective change management system.

Confidential, Bridgewater, NJ

Project Manager (Director of Operations)

Responsibilities:

• Led a team in developing an ecommerce retail SaaS cloud application. Delivered a mobile/Web retail ecommerce site for Time Warner Cable, Confidential and Confidential existing and new customers.
• Conducted daily and weekly meetings with customer, vendors and in-house team to review action items, risks, issues and dependencies. Monitored and reviewed SLAs.
• Implemented customer experience improvements for the customer order Bi-flow across the Web site and Mobile UI/UX flow design.
• Implemented Adobe Analytics into Time Warner consumer retail Web site.
• Conducted change management and defined new business/project processes.
• Provided various opportunities and ideas for organic, profitable revenue growth for additional services for Time Warner, Confidential and Confidential projects.
• Developed, implement and monitor a set of institutional changes that seek to minimize both the number and severity of incidents and potential problems to the business.
• Created KPI metrics that proved a reduction in the adverse impact of issues, and prevented recurring incidents related to these issues.
• Collaborated with Incident Management, Event Management, Service Transition, and Service Design team leads to improve overall operation ecommerce platform.
• Managed a team of 30 professionals on and offshore from engagement, deployment and production support.

Confidential, NJ

Project Manager (Consultant)

Responsibilities:

• Supply Chain - Web base/ Web mobile Internet access supply chain application connecting to the mainframe.
• Auditing Compliance Reporting System - Designed and implemented an audit management compliance application that provides an audit lifecycle planning stage and streamline various organization’s audit process and improved audit results. Cost saving in man power of $300,000 per year.
• Managed and support Microsoft Dynamics GP 10.0 and Websphere initiative and worked with the business in delivering new functionalities.
• Managed various J&J Web site for distributors that focus on product sales and information.
• Developed and manage applications that specifically focus on the consumer side of data capturing and user experience.
• Identified and procured manual and automated testing tools.

Confidential, NJ

System Architect

Responsibilities:

• Managed the migration of MS Project data into Clarity.
• Developed requirements and architecture design solution for the Microsoft Dynamics upgrade from 9.0 to 10.0.
• Designed and managed SharePoint architecture and documentum migration and Clarity implementation.
• Pro Model Portfolio Simulator implementation/migration for clinical trial projects
• Developed and Implemented test scripts
• Advised client on alternative technical methods and solutions.

Confidential, NJ

Hands on Project Manager (Consultant)

Responsibilities:

• Managed various Web base applications project life cycle in development, test, architectural design, production deployment and support.
• Initiated the IT department to follow in the direction of developing Web base application and retiring its legacy application and infrastructure.
• Managed projects through full life cycle project development, deployment and support. Directed and coordinated activities of various projects to ensuring the objectives and goals were accomplished. Organized and communicated between stake holders, IT and business groups.
• Provided specification for applications utilizing the following programming environments: Java, ASP.Net, C#, VB.NET, ADO.NET, Java Script, HTML, DHTML, XML, XSL, SQL, SQL Server, Oracle 9i, and Vignette. Utilized MS Project, MS Visio, Excel, MS Office and PowerPoint.
• Organized meetings and communicated with departmental directors, Executives and managers.

Confidential

Hands on Project Manager (Consultant)

Responsibilities:

• Customer Relationship Management operation (CRM) ($2 Million Project)
• Financial application ($500,000 Project)
• Help desk applications ($1 Million Project)

Confidential, NY

Project Manager / Senior System Analyst

Responsibilities:

• Developed life, dental and auto Insurance Application
• Integrated Web base application with Confidential ’s mainframe database
• Developed custom content management system (CMS)

Confidential, NY

President/CEO

Responsibilities:

• Specialized in developing financial, Human Resource, Customer Relationship Management (CRM), Content Management System (CMS), and content management Web-based application. Designed multimedia Web pages for various clients included Time Warner, Confidential, Aetna, NYNEX, DuPont, New York Power Authority, NYU, Union Carbide, Wall Street Strategies, IMS, Croesus Capital, Rite Aid, Stealth Communications, and Parade of Shoes.
• Increased client base from 3 to 20 in just one year. Achieved a 700% growth in revenues over a three-year period.

Confidential, NY

Electrical Engineer / Project Manager

Responsibilities:

• Managed and supervised a team of electrical engineers and AutoCAD draftsmen on various projects budgeted at $14 Million.
• Coordinated weekly status meetings with senior Vice Presidents and clients.
• Coordinated field surveys.