Associate Project Manager â€“ PMO, Product Development Resume Uniondale, NY - Hire IT People

TECHNICAL SKILLS:

Computer: Microsoft Office (Word, Excel, Power Point, Publisher, Outlook, Project), SharePointSkills Apple Macintosh Systems, Tenrox

PROFESSIONAL EXPERIENCE:

Confidential, Uniondale, NY

Associate Project Manager - PMO, Product Development

Responsibilities:

Create and maintain process documents for Project Management Office
Plan and facilitate meetings among members of various departments, including Change Control Board and Defect Review Committee meetings
Track and manage open high priority defects prior to general release date of major software versions in order to improve product quality
Provide project governance over multiple Agile projects from implementation to completion
Collaborate directly with Chief Technology Officer and management team to maintain departmental projects, calendars, and reports

Confidential

Product Development Coordinator

Responsibilities:

Coordinated day-to-day workflow for various groups under Product Development
Planned and facilitated departmental meetings, events and projects
Managed internal projects for management team as well as maintained their internal departmental reports
Provided direct support to Chief Technology Officer and EVP, Product Management
Administrative duties included, but were not limited to, calendar management, creating and submitting expense reports, making travel arrangements

Confidential

Corporate Services Coordinator - Global Operations & Support

Responsibilities:

Coordinated day-to-day workflow for various groups under Global Operations & Support
Planned and facilitated client and departmental meetings, events and projects
Maintained internal departmental reports and client information
Upheld communications of Global Operations & Support throughout offices worldwide
Input and validated client data into internal systems
Performed routine testing of internal system functionality
Provided direct support to Senior Vice President and management team, including creating and submitting expense reports

Confidential, Pembroke, MA

Account Coordinator - Customer Service Department

Responsibilities:

Processed orders and prescriptions for customers' medical needs
Tracked and maintained customer accounts, orders and information
Acted as liaison between customer and respective health insurance companies
Managed customer service needs while executing administrative duties and clerical work

Confidential, Garden City, NY

Clerk - Purchasing Department

Responsibilities: