SUMMARY:

• Agile expert with 8 years of SCRUM and KANBAN experience as Product Owner and ScrumMaster. Have led the conversion of eCommerce departments from Waterfall methodology to Agile methodology for four Fortune 500 companies including Confidential, Confidential, Confidential & Confidential and Confidential . A combined 20 years of experience in technical design, team leadership, planning, coaching and mentoring over several industries.

PROFESSIONAL EXPERIENCE:

Confidential - New York, NY

Senior eCommerce ScrumMaster

Responsibilities:

• Converted three teams of 9 to AGILE Scrum through the development of a program and an implementation plan.
• Planned, scheduled, tracked and managed project timelines, milestones and deliverables using Workfront and Jira.
• Worked with internal teams to develop and validate schedules and project plans.
• Worked very closely with marketing to implement their campaigns on a regular basis.
• Wrote user stories and prioritized after thorough communication with the business owner.
• Collaborated with UX designers for best customer experience on our eCommerce site.

Confidential - Plano, TX

Senior Digital ScrumMaster

Responsibilities:

• Converted offshore development and test teamsto AGILE Scrum and managed them via video conferencing.
• Planned, scheduled, tracked and managed project timelines, milestones and deliverables. Worked with internal teams to develop and validate schedules and project plans.
• Built business and functional requirements documents with stakeholder input for our offshore development teams.
• Wrote epic user stories, highly detailed user stores, and acceptance criteria and prioritized stories for the redesign of the entire reservation system based on stakeholder input and analytics
• Wrote and managed requirements from POS to customer facing website.
• Proactively monitored all aspects of program including performance indicators, risks and scope of implementation into ATG eCommerce system, and ensuring visibility to leadership and escalating roadblocks as needed.
• Created executive dashboard and status report and shared with leadership team on a weekly basis.

Confidential - Dallas, TX

Senior ScrumMaster

Responsibilities:

• Directed all phases of Confidential Business Intelligence SDLC from POS through ETL and Data Warehouse, and into reporting.
• Wrote epic user stories and functional and non-functional user stores for sales, marketing, finance and executive dashboards, and prioritized them based on stakeholder input.
• Built business and functional requirements documents for ad-hoc projects not using Agile methodology.
• Facilitated transformation of software methodology from Ad-Hoc to AGILE and implemented new tracking system where individual requirements could be tracked.
• Facilitated communication between functional groups such as Finance, Operations, Analytics, and Sales.
• Proactively monitored all aspects of program including performance indicators, risks and scope ensuring visibility to leadership and escalating roadblocks as needed.

Confidential - Dallas, TX

Senior eCommerceScrumMaster

Responsibilities:

• Planned, scheduled, tracked and managed project timelines, milestones and deliverables. Worked with internal teams to develop and validate schedules and project plans.
• Wrote functional business requirements in the form of epic user stories, and functional user stories, prioritizing stories based on stakeholder input for an eCommerce project consisting of end to end purchasing utilizing ATG eCommerce platform.
• Managed integration of iOS and Android into existing ATG eCommerce multi-site architecture.
• Proactively monitored all aspects of program including performance indicators, risks and scope ensuring visibility to leadership and escalating roadblocks as needed.
• Facilitated communication between functional groups such as web services and architecture.
• Managed, delegated tasks and evaluated performance of 16 AGILE/Kanban team members including business analysts, developers, testers, UX specialists and product owner on an bi-weekly iterative basis.
• Transformed inexperienced development team in AGILE methodology.
• Facilitated retrospectives after each bi-weekly iteration for continuous improvement and to maintain team morale.

Confidential - Plano, TX

Senior Project Manager-Business Intelligence

Responsibilities:

• Developed full-scale project plans, project schedules, functional requirements, and associated communications documents for CRM and Loyalty SAAS cloud product.
• Facilitated transformation of software methodology from Ad-Hoc project management to AGILE.
• Planned scheduled, tracked and managed project timelines, milestones and deliverables. Worked with internal teams to develop and validate schedules and project plans.
• Identified and managed project dependencies and critical paths utilizing MS Project.
• Built business and functional requirements documents when BA workload exceeded capacity.
• Facilitated communication between functional groups including IT, marketing, analytics and account management.
• Proactively managed changes in project scope, identified potential crises, and mitigated risk
• Headed multiple projects concurrently, multi-tasking within each in defining scope by utilizing business cases, creating and monitoring budgets, and allocating resources based on final LOE.

Confidential - Ft. Worth, TX

Senior eCommerceProduct Owner

Responsibilities:

• Wrote epic user stories and broke down into clear, concise user stories and managed project backlog for all AGILE sprints.
• Worked closely with development team using AGILE scrums and sprint reviews to ensure requirements were being met and working software was developed for each sprint.
• Interacted continuously with customers to ensure we could quickly respond to any change of scope.
• Presented demonstrations and on newfeatures and enhancements to sales staff, support staff, and prospective and current customers bi-weekly.
• Facilitated bi-weekly iteration grooming & bi-weekly iteration planning meetings with SCRUM team.
• Performed bi-weekly retrospective meetings to continually improve functional processes.

Confidential - Richardson, TX

Senior Product Manager - User Interface Software

Responsibilities:

• Wrote epic user stories, highly detailed user stores, and acceptance criteria and prioritized backlog based on hardware development progress and stakeholder input.
• Responsible for coordination of in-house and off shore development and test teams by facilitating weekly meetings and continual contact with both.
• Worked closely with development team using AGILE scrums and sprint reviews to ensure requirements were being met and working software was developed for each sprint.
• Facilitated reviews of release specifications, test plans, weekly quality review boards, requirements documentation reviews and iteration retrospectives.

Confidential - Overland Park, KS

Project Manager-Engineering and Installation

Responsibilities:

• As the Project Manager - Engineering and Installation, I planned and directed schedules of network planners and engineers and monitored budget/spending on equipment installations and migrations of data and transport traffic that included equipment from all major vendors.

Confidential - Overland Park, KS

Systems Engineer

Responsibilities:

• As a Systems Engineer I was responsible for designing optical networks around customer needs for a sales team to ensure customer satisfaction and ultimately the successful sale of Cisco Solutions.

Confidential - Kansas City, MO

Manager

Responsibilities:

• As a Manager I facilitated the initial development of a technical program, including vision and strategy.

Confidential - Overland Park, KS

Program Manager and Technical Trainer

Responsibilities:

• As a Program Manager and Techncial Trainer I assisted in the vision and strategy of the initial program that supported Sprint’s ION deployment initiative.