Senior Business Analyst/Product Management (Consultant) Resume Denver CO - Hire IT People

SUMMARY:

Skilled at bridging gaps between technical subject matter experts and non - technical stakeholders
Expertise in leading multifunctional teams (located across multiple time zones) and successfully completing enterprise-wide implementations in agile, waterfall, and hybrid development environments
High curiosity and learning agility
Ability to juggle multiple projects, using solid organizational and time management skills
Uniquely capable of both big-picture vision and attention to tactical details
Technical business analysis, product management, and project management (15+ years’ experience):
Collaborate with stakeholders (internal and external, at all organizational levels) to design solutions for complex problems; nurture stakeholder relationships throughout development and implementation, including handling change management in fast-paced environments
Champion, develop, and ensure alignment with the product vision and roadmap (including developing OKRs)
Negotiate consensus on project scope and prioritization to respect time and budgetary constraints
Elicit, understand, and document the business need; clearly communicate requirements; manage the product backlog
Produce and present project artifacts targeted to specific stakeholders, such as project proposals, use cases, user stories, detailed specifications, screen mockups, and progress reports
Provide support to development team and other product team members throughout the SDLC
Test solution critically for adherence to requirements and usability standards, as well as general quality assurance (QA testing, UAT)
Process analysis and improvement (20+ years’ experience):
Research and map current business processes in heavily regulated industries
Analyze customer goals and identify means of increasing efficiency, consistency, and quality; build future-state processes to achieve these results along with auditable artifacts
Technical communication and (20+ years’ experience):
Design, write, and maintain all forms (online, embedded, printed) of user-friendly, highly regarded end-user documentation in accordance with industry best practices
Create and deliver custom for new or modified application features or business processes

TECHNICAL SKILLS:

Skills: Microsoft Windows, Microsoft Word, Excel, PowerPoint, Visio, Access, Project; Red Hat Linux RHEL 8; Tableau; OneDrive; Google Apps, Google Drive; SharePoint design/administration, InfoPath; Lucidchart; Business Process Model & Notation (BPMN); Salesforce; Peoplesoft; Google Analytics; general programming logic, APIs, ERDs, agile & waterfall SDLC processes; HTML, XML, Toad, SQL, EDI, FTP/FileZilla; Jira, Rally, VersionOne, Asana; ServiceNow, Remedy, BridgeTrak; Microsoft Teams, Slack, Confluence, IRC; Lean/Six Sigma; Canvas LMS; CVEs and product security concepts and processes; OKRs and KPIs

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst/Product Management (Consultant)

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Provide business analysis expertise to client projects.

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Lead efforts to improve the user experience for internal tools and processes.
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Assess maturity of current-state processes and write SOPs for target-state processes for enterprise-wide data lake.

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Analyze current-state processes, develop future-state processes, and develop and manage requirements for an agile development team’s customizations to 3rd party products.

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Responsibilities:

Among other projects, wrote 72-page mini-book on healthcare IT interoperability for client to distribute at its annual national conference to promote a comprehensive program.

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Responsibilities:

Develop and manage business requirements and technical specifications for agile development teams, triage customer requests and defect reports, and serve as cross-functional SME/leader.

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Responsibilities:

Analyze and improve processes in a highly regulated industry; develop business requirements and technical specifications and lead development team effort for mission-critical applications.

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Product Manager

Responsibilities:

Lead multifunctional product team, serving as the SME throughout the SDLC for my components in an application suite and triaging post-deployment requests and defect reports.

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Product/Program Management Associate

Responsibilities:

Design and implement project management processes and write application requirements.

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Senior Business Analyst/product Management (consultant) Resume

Denver, CO

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