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Premises Technician Resume

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Youngstown, OhiO

OBJECTIVE

  • To obtain employment in a management or associate position with a leading company, using my professional skills and knowledge to provide excellent customer service

WORK EXPERIENCE

Confidential, Salem/Youngstown, Ohio

Premises Technician

Responsibilities:

  • Installation and repair of high speed internet and voice services.
  • Setup networks to communicate with the services provided.
  • Execute testing for service quality and troubleshoot defects
  • Provide excellent customer service and ongoing support for services
  • Work independently following all safety policies and regulations

Confidential, Lordstown, Ohio

Seasonal Production Worker

Responsibilities:

  • Quickly learn and implement skilled production assignments
  • Maintain quality of work to minimize repairs and recalls
  • Assess work environment and follow safety regulations

Confidential, Youngstown, OH

Loss Prevention Manager

Responsibilities:

  • Manage, develop and direct store based Loss Prevention Teams and programs in Northeast Ohio and Western Pennsylvania
  • Conduct operational training classes
  • Develop and manage current shrink strategies for the assigned unit based on current trends and inventory result
  • Train store teams in shrink management
  • Conduct monthly meetings with management and associates
  • Hiring and training of Loss Prevention Staff
  • Manage and direct Internal Loss investigations
  • Train Loss Prevention staff in external investigation procedure
  • Conduct associate interviews for Northeast Ohio and Western Pennsylvania locations
  • Manage all Worker’s Compensation, General Liability and Product Liability claims
  • Manage assigned monthly budgets
  • Co - manage the assigned units’ business and sales track and research and correct all point of sale discrepancies

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