Premises Technician Resume
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Youngstown, OhiO
OBJECTIVE
- To obtain employment in a management or associate position with a leading company, using my professional skills and knowledge to provide excellent customer service
WORK EXPERIENCE
Confidential, Salem/Youngstown, Ohio
Premises Technician
Responsibilities:
- Installation and repair of high speed internet and voice services.
- Setup networks to communicate with the services provided.
- Execute testing for service quality and troubleshoot defects
- Provide excellent customer service and ongoing support for services
- Work independently following all safety policies and regulations
Confidential, Lordstown, Ohio
Seasonal Production Worker
Responsibilities:
- Quickly learn and implement skilled production assignments
- Maintain quality of work to minimize repairs and recalls
- Assess work environment and follow safety regulations
Confidential, Youngstown, OH
Loss Prevention Manager
Responsibilities:
- Manage, develop and direct store based Loss Prevention Teams and programs in Northeast Ohio and Western Pennsylvania
- Conduct operational training classes
- Develop and manage current shrink strategies for the assigned unit based on current trends and inventory result
- Train store teams in shrink management
- Conduct monthly meetings with management and associates
- Hiring and training of Loss Prevention Staff
- Manage and direct Internal Loss investigations
- Train Loss Prevention staff in external investigation procedure
- Conduct associate interviews for Northeast Ohio and Western Pennsylvania locations
- Manage all Worker’s Compensation, General Liability and Product Liability claims
- Manage assigned monthly budgets
- Co - manage the assigned units’ business and sales track and research and correct all point of sale discrepancies
