SUMMARY:

• 20 years of end to end Project Management and Program/Portfolio management experience which includes Delivery Management (to internal and external customer).
• Successfully implemented enterprise wide large - scale projects by employing appropriate program and project management life cycle (PMLC) and software development life cycle (SDLC) methodologies as dictated by scope, time and cost.
• For overall Project Management (5 Phases: Initiation, Planning, Execution, Monitoring& Control (& Closure) and 10 Management areas: Requirement, Time, Budget, Quality, Resources, Communications, Risk, Integration Management), following PMBOK based PMLC satisfying the Golden Triangle (Scope/Time/Cost with Quality) of Project implementation
• Introduced Lean & Agile project management methodologies and merged it into a Hybrid methodology by deploying best practices of Scrum, SAFe & Kanban (some aspects of XP,RAD,RUP,DevOps) along with Waterfall SDLC
• In the last decade, as Project Manager and Scrum Master using Scrum with rapid Sprints, thus delivering high quality products and solution iteratively and incrementally - providing maximum value to customer.
• Responsible for setting up IT PMO (Program Management Office) in Supply Chain and Healthcare domain
• In current org implemented SAFe (pSAFe) for APMO (Agile Program Management Office) - Responsible for 2 enterprise projects/programs and corresponding Agile Release Trains (ARTs) - Implemented Lean User Experience (UX) innovation cycle, releasing solutions in minimum viable increments with high quality iteratively - continuously incorporating feedback from users.
• Effective management of distributed team - followed strict TDD (test driven development) for successful delivery.
• Significant experience in Microsoft Project Management and Project Monitoring Tools, such as Project, Project Server and Sharepoint. Recently started to explore Azure Devops for an opensource project. Experience in Atlassian - JIRA, Bitbucket, Confluence and GitHub. Also CA Rally, Clarity and Different Cloud based offerings like Trello, Asana, Basecamp.
• Experienced in ITIL implementation as well as in CMMI
• Implemented Risks, Assumptions, Issues and Dependencies (RAID) logging framework
• Introduced Lean Six Sigma achieving true alignment of IT with business, converting IT to a strategic partner.
• Conceptualized new ideas for business critical processes and presenting them to senior management using Value Stream Mapping and Value Stream Analysis (VSA/VSM). Experience in Business Process modeling using BMPN.
• Introduced JAD sessions with effective GSS (Group Support Systems) for multi-million dollar enterprise wide projects implementations and products development, reducing the development time by 25%.
• Expertise in System Analysis, conducting detailed JAD/JAR sessions, detailed system requirements elicitation, client-to-system and business -to-IT liaisons- Responsible for Workflow, UI mockup and white-board sessions,
• Significant experience in creating Request for Proposals (RFPs), Responses to RFPs and evaluating them.Implemented best practices of PMBOK and SAFe for portfolio and program management.
• To manage the programs, defined the program governance (controls), that is the processes, procedures, reporting while ensuring the 4 pillars/values of Agile manifesto - namely, interaction (self-organizing team), customer collaboration, responding to change and deliver working software
• Managing the Program documentations and artifacts, such as Program Initiation document (PID)
• Planning the overall program using LPM(Lean Portfolio Management) - Forecast and manage the program budget and value stream budgets dynamically using Lean Budget framework and setting up Lean Budget Guardrails
• Using Lean Metrics monitor the lean portfolio performance and the progress ensuring milestones are being met across all projects delivering high value, quality products to customers
• Risk management using RAID (Risks, Assumptions, Issues and Dependencies) framework - Escalate and track impediments
• Coordinate the projects and their interdependencies, specifically the shared resources.
• Managing stakeholders’ communication and collaboration between solution architects across projects and programs
• Responsible for aligning the deliverables across projects so that the goal/value stream of the program is achieved - Work with Product and Solution Management, Product Owners, and otherstakeholders to help ensure strategy and execution alignment
• Responsible for the Value Stream including Epics and Enablers, Portfolio and Program backlog including NFRs(Non Functional Requirements) and PI Objectives
• Manage the value stream flow through the ART using Program & Solution kanban and other information radiators
• Roll up Team PI to Program PI to Solution PI and publish them for visibility and transparency
• Facilitate periodic sync at the Program Level and the value stream sync
• Plan, establish and communicate the annual calendars for Iterations and Program Increments (PIs)
• Facilitate PI Planning event and ensure readiness by fostering a Continuous Explorationprocess which drives the synthesis of a Vision, a Roadmap,and Backlogs, and throughPre- and Post-PI Planning meetings
• Economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics
• FacilitateSystem Demos and Solution Demos
• Coach leaders, teams, and Scrum Masters inLean-Agile practices and mindsets
• Drive improvement via Inspect & Adaptworkshops; assess the agility level of the programs and help them improve
• Provide support in the different phases of Project management and Software Development life cycle (SDLC): Managed overall scope, schedule, resource, communication, risk management and quality assurance.
• Managed Development, Change Requests and Releases, as well as Impact Analysis and coordinate timely testing and implementation.
• Developed and maintain key project deliverables such as the project plans, scope documents, budget reports, resource allocations, status reports, communication plans, and issue management plans.
• Managed the system development and implementation in an iterative and incremental fashion using Agile methodologies, such as Scrum and Kanban - Responsible for conducting the scrum ceremonies of key teams: sprint planning meeting, Daily Scrum, sprint review meeting, sprint retrospective meeting and the scrum artifacts: the product increment, product backlog, sprint backlog, sprint burn-down chart, release burn-up chart, DoD, Velocity Trend etc.
• With team-members dispersed over multiple locations, used Agile project management and communication tools
• Monitor project milestones for any deviations to ensure project delivery in conformance with grant agreement.
• Monitoring the project actual cost and reported any deviation with the budgeted cost
• Working with the implementation partners as well as the funding agency, put together a Risk management plan
• Achieved timely deliverables with high quality, thus funds were released without any delay
• Most importantly, the APMO(Agile PMO) setup helped in managing the multiple grants which were being executed in parallel and were sharing resources.
• End-to-end, out-of-the-box digital solution on top of Opensource software stack - Thus organization can implement the system using existing in-house infrastructure and IT resources. For implementation, they can use our tech team’s support onsite and the opensource communities virtual support, at-large.
• Multitenant, SaaS based architecture implemented in Cloud platform - Thus organization can use the system without requiring any in-house IT infrastructure or resource

TECHNICAL SKILLS:

Technology Stack: HTML5 with BootStrap 4, CSS3 and Javascript (Jquery, AngularJS, Ionic) JEE stack. (JSP, Servlets, EJB, Struts, Springs, JDO, JDBC, JMS, SOA, Jboss as ESB), Recently using Microservices. PHP (CodeIgniter Framework with HMVC architecture). RestAPI libraries: For communication between Mobile Devices and the WebServices for JSON based data transfer. Database Server: Oracle/MySQL / PostgreSQL / SQLite3 (for mobile devices) Mobile App: Android SDK, Swift for iOS, Cordova and Ionic Framework for build once, deploy anywhere BI tools: SAS, SPSS, MSBI(SQL Server analytics) and several Opensource tools, such as BIRT, Jasperreports, KNIME, Pentaho, SQL Power. Recently using Big - data analytics platform (e.g: Hadoop) Deployment Platform in Cloud: Linux server on AWS. We are currently exploring Azure also

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, NY

Director of Information Technology

Responsibilities:

• Defining the program controls and processes - Implemented Sharepoint as the PMO tool.
• Planning the overall program and manage the program budget - Respond to changes in a dynamic fashion
• Daily management of ERP/SCM program life cycle, monitoring progress across SAP Projects, other Off-The-Shelf/COTS implementation and home-grown software development (Non-SAP app)
• Risk management across projects and programs using RAID logging framework
• Responsible for timely delivery of Integration projects between SAP & Non-SAP app
• Ensured deliverables are aligned across the different projects
• The coordination among projects and communication with all level of organization and stakeholders was key in the successful delivery of end-to-end business solution
• Responsible for Project Management aspects of key enterprise wide projects.
• Provide support in the different phases of Project management and Software Development life cycle (SDLC)
• Certain projects were implemented using Scrum. As the Scrum Master was responsible for the scrum ceremonies and scrum artifacts - the product increment, product backlog, sprint backlog, sprint burn-down chart.
• Managed and led the software development team, which was a mix of in-house resources and IT vendors (onshore and offshore) to develop business critical systems:
• Led the IT team to work on tactical projects and building partnership with business by tackling high-priority, low hanging fruits. In this process, developed and implemented a suite of software applications in-house (Non-SAP apps). These applications were seamlessly integrated with SAP, creating significant process efficiency and business impact
• Used Lean Six Sigma for a streamlined Order-to-Cash(OTC) and Procure-to-Pay(PTP) process.
• Implementation of Quality Management System for the Laboratory (LIMS)

Confidential, Jacksonville/Brunswick

Head of Information Technology

Responsibilities:

• Defining the program controls and processes - Implemented Sharepoint as the PMO tool
• Planning the overall program and the corresponding program budget - Respond to changes dynamically
• Daily management of the SAP program life cycle, monitoring progress across projects ensuring deliverables are aligned across projects and milestones are met.
• Risk management across projects and programs using RAID logging framework
• Responsible for coordination among projects and communication with all level of organization and stakeholders
• Managing deployment of resources across projects, specifically key shared resources, such as enterprise architect.
• Project Manager of the enterprise wide SAP system implementation: Managed overall scope, schedule, resource, communication, risk and quality assurance.
• Provide support in the different phases of Project management and Software Development life cycle (SDLC).
• Certain mid-scale projects were implemented using Scrum. As the Scrum Master was responsible for the scrum ceremonies and scrum artifacts - the product increment, product backlog, sprint backlog, sprint burn-down chart.
• Responsible for end to end process engineering, which involved Business Process Architecting, Creating RFP, Off-the-shelf or homegrown system decision, Implementation partner/vendor selection and negotiation followed by implementation. (e.g: Core ERP system as SAP while a Web based Quality Control system was developed in-house in collaboration with a software vendor)
• Architected the end-to-end ERP process, specifically SCM and S&OP processes (Order-to-Cash, Procure-to-Pay)
• COTS Applications and Homegrown apps (Non-SAP apps) which are not available in SAP ECC
• A Customer Relationship Management (CRM) system
• A Quality Control System for the Chemical lab (LIMS)
• Document management implementation using SAP DMS. Saved 500K annually for Accounts Payable automation
• Automation of ACH transmissions using EDI
• Business Analytics and Business Intelligence platform on top of SAP BW (Business Warehouse). Further it was upgraded from SAP BW 3.1 to SAP BI 7.0
• Deployed Cloud based solutions (e.g: Autofax via Esker, EDI via Sterling commerce instead of Gentran in-house
• Document management implementation using SAP DMS. Saved 500K annually for Accounts Payable automation
• After a very successful ERP & SCM systems implementation, management decided to hand-over the Process control systems to IT.In collaboration with Process control engineers, implemented an open standard .net based tool, on top of DCS systems for real time trending and monitoring

Confidential, Jacksonville, FL

Senior Delivery Manager

Responsibilities:

• Responsible for Delivery and Business Relationship Management of all SOW based projects in Consulting company.
• Involved in the full life-cycle of all these strategic projects starting from pre-sales process in project scoping, estimation, brainstorming of the solution, creation of RFP response, presentation to client executive team followed by SOW creation and implementing the project with high customer satisfaction within time and budget.
• Played key role in acquiring the SOW based IT projects and managed all of them under the Program Management Office (PMO) - Implemented Sharepoint as the PMO and collaboration tool for all Project Managers
• Developed an Agile based iterative project management framework on top of PMBOK, which was followed as a template by other project managers in all client projects as well as in product development.
• Responsible for end to end Project management in few key projects - As Scrum master responsible for the scrum ceremonies and scrum artifacts - the product increment, product backlog, sprint backlog, sprint burn-down chart.
• For the primary project/customer (Crowley Inc. ), worked as the Project Manager as mentioned below:
• Shipment Company in Jacksonville FL was losing money due to a broken, manual driven order to cash process leading to customer dissatisfaction.
• Was instrumental to enable the Shipment Company to adopt lean six sigma
• Conducted Value Stream Analysis and Mapping in identifying gaps in the overall end to end process of Contract to Booking to Invoicing (Contract to Order to Cash)
• Based on the outcome of this analysis, developed a first-of-kind workflow based portal on top of JEE (Websphere portal) which is integrated with the backend Supply Chain ERP and legacy financial systems in mainframe.

Confidential, Omaha, NE

Analyst/Software Engineer

Responsibilities:

• An unique PMO office were setup where Business and IT PMs sit together.
• The program governance and controls were defined to deliver maximum business values
• Managed the program as onsite-offshore program involving multiple vendors. Successfully managed a diverse group (Finance, Manufacturing, Warehousing, Transportation, Operations and Planning, Sales and Marketing) along with offshore IT vendors.
• Introduced lean six-sigma in Confidential . Based on the VSA/VSM, designed and implemented end-to-endSupply Chain Mgmt and S&OP, thus giving the business a competitive edge over other competitors
• Realized significant cost saving by building exhaustive in-house Business and IT expertise (along with, offshore IT vendor), thereby stopping “big five” consulting company support for several Enterprise systems
• Implemented stable, robust architecture for Supply Chain Systems; reduced resource dependency, maintenance cost.
• High impact on bottom-line of Conagra's share value and business growth- making the team as the most visible team.
• Won Customer Service Champion in Confidential ISS for alignment of IT with business.
• Project manager of multiple mid to large scale project implementation. In these projects appliedHybrid Methodology. For enterprise projects and major releases, PMBOK was followed (predominantly waterfall, along with ASAP). Introduced Lean and Agile project management (Scrum and Kanban) forthe mid-scale project implementation.
• Imparted PMBOK based PMLC/SDLC as well as Agile project management methodologies, which were completely new culture in Confidential .
• Due to quick release of solutions incorporating users feedback and providing business value incrementally, this Hybrid Methodology of project management was adopted across the organization
• Conducted several focused JAD sessions involving cross-functional teams (Supply Chain optimization, Supply Planning, Demand Planning, Manufacturing, ISS and IT, SAP Consultant & Third party Vendors product development team).
• Achieved all the major goals of a successful project (cost saving, on-time, exceeding user expectation), but the most important was forging a trusting partnership between Business and IT, which was missing earlier.This was achievedby conducting the VSA sessions along with JAD sessions in which the end-users participated actively with specific roles, thus cultivating ownership and stronger commitment.