SUMMARY:

• 10+ years’ experience as Agile Coach and in Process Transformation using Scrum, Kanban and Lean.
• Coached and implemented the best practices of Scaled Agile Framework (SAFe) for large enterprises.
• Extensive experience facilitating Roadmap, Release and PI planning sessions and launching ARTS
• Trained Leadership, Business and IT on Agile concepts with hands - on guidance to implement them
• Excellent problem solving and negotiating skills used effectively to implement Agile transformations involving consulting firms located in different geographies
• Designed, developed and administered an Agile Adoption Maturity Model to assess the health of Agile adoption and recommend appropriate improvement actions
• Experienced with implementing Kanban process; customized the processes for 3 Clients and 5 teams to meet the specific demands of the enterprise
• Coached and implemented end - end incremental, iterative delivery process with Continuous Integration and Continuous Deployment tools.
• Quick to learn and adopt evolving cutting-edge technologies, processes and tools.
• Excellent communication and interpersonal skills to create and sustain a win-win partnership with Clients
• Proposed and acquired Government funding for large projects spanning multiple years; effectively administered them end-end, delivering complex solutions involving Internal teams, Government Agencies, resource/system/service providing partners

PROFESSIONAL EXPERIENCE:

Enterprise Agile Transformation Coach

Confidential, New York, NY

Responsibilities:

• Consultant for the implementation of Agile for an 8000 people organization
• Designed the courseware for the 2-week Coach the coaches sessions
• Designed an operating model for the implementation - reorg, budgeting, SDLC lifecycle

Enterprise Agile Coach

Confidential, Princeton, NJ

Responsibilities:

• SAFe Process Consultant for implementing Portfolio Program and Team level Agile practices
• Helped with reorg, new budgeting models, request intake and approval process and other strategies
• Worked closely with Senior Leadership, Executives, Directors and Managers
• Conducted role specific SAFe Courses leading to Agile s
• Provided hands-on coaching to leadership, mid-level management, IT and business teams
• Facilitated the Release Planning meeting with Business and IT teams collaboratively
• Provided Hands-On on writing User Stories and Backlog Management for the Business
• Helped with setting up the Workflow in Jira based on the nature of work.
• Successfully brought about radical change in mindset among team members to be Agile.
• Facilitated and actively coached the Scrum Master, PO and teams for 2 Sprints and hands-off mentoring for 2 more Sprints

Confidential

Technical

Responsibilities:

• Coached stakeholders and Business to set expectations on progress reporting and metrics.
• Coached the Scrum Master, Dev team and PO on the Scrum process implementation using Jira
• Planned, scheduled and delivered the 105 maps incrementally in Sprints and managed dependencies
• Successfully coached to identify vertical slices of the deliverables that could be implemented, tested and released to Production, iteratively
• Achieved more than what was originally envisioned - improved architecture
• Coached and trained the Business and IT teams
• Helped the Business team to create User Stories from Requirements using progressive elaboration
• Helped plan for the implementation of vertical slices of functionality based on operations need.
• Provided Hands-On on Agile implementation using Scrum, delivering incrementally and iteratively meeting the SLAs

Agile Transformation Coach

Confidential, Jersey City, NJ

Responsibilities:

• Agile Coach for Enterprise Agile Transformation and end to end DevOps with CI CD practices.
• Worked with COO to restructure Organization, Enterprise process changes for Agile methodologies
• Coached executives, mid-level management and teams and provided hands-on
• Coached on team composition, schedule and artefact management; executed end-end transformation
• Conducted multi-day Workshops to Leadership, Business and IT teams
• Provided Hands-On for 3 Sprints to the teams - served as an integral part
• Helped with the implementation of Continuous Integration and Continuous Deployment tools.
• Worked with the teams to help them deliver incrementally and iteratively
• Successfully brought about radical change in mindset among team members to be Agile.
• Analyzed and planned based on the nature of work done by the teams
• Conducted a series of Coaching sessions to Leadership, Business and IT teams
• Provided Hands-On on Tools and best practices
• Helped teams deliver incrementally and iteratively meeting the SLAs
• Successfully brought about a mindset transformation among team members to be agile.

Confidential

Responsibilities:

• Worked closely with Information Security, AXA-Tech, Policy and Governance team representatives to implement the new initiative; coached them to analyze and plan work
• Provided Hands-On on Agile implementation using TDD
• Helped teams deliver incrementally and iteratively meeting the SLAs
• Helped achieve a cost savings of 750K annually

Process Lead / Program Manager

Confidential, Berkeley Heights, NJ

Responsibilities:

• Managed the program that included the enhancement and support of the Third-Party Administrator Information Repository (TPAIR) application for US, Canada and UK, and a few deprecation projects
• Improved on the practices of Waterfall SDLC and introduced tenets of Agile in a phased manner
• Laid the foundation for improving the Program Management landscape - incremental and iterative delivery to deliver Quality Solutions and Valuable Functionality on time within budget
• Managed the standardization of the end to end process - identification of functional and performance enhancements, prioritization, budgeting, and implementation
• Collaborated with multiple Stakeholders from Upstream and Downstream systems on defining a process to manage dependencies by negotiating appropriate changes in each module Process for the Delivery
• Worked with multiple stakeholders of the GELS (Global Evaluation of Loss Sensitivity) to implement the Best Practices of SDLC from concept to delivery of projects
• Proposed, rolled out and standardized the Process across the teams based on ITIL standards
• Program Manager for delivery of the projects under an overlapping and aggressive schedule.

Process Lead / Project Manager

Confidential, Roseland, NJ

Responsibilities:

• Defined the scope working with Business Information Security Officer, internal & external auditors - gathered all the mandated details required for each Service Account
• Delivered the Inventory under an aggressive schedule to meet the SOX compliance standards
• Worked with 60+ Application teams within and outside of GI to run reports to identify the Service Accounts distributed across UNIX, Windows and Database servers and applications
• Created a clean up-to-date Inventory - added new Service Accounts, removed duplicate accounts, filled out the missing details and updated the incorrect/outdated details for each Service Account.
• The Inventory had a final count of 1250 Service Accounts that were active and owned by GI.
• Helped BISO, Auditors and Application Owners to understand their vision for effective governance
• Proposed a customized Process based on their needs that was simple and easily operational
• Reviewed, revised and finalized the Service Account Governance Process that was in line with ITIL Framework, met SOX Compliance standards and stakeholder needs
• Managed the project singlehandedly, from concept to delivery under an aggressive schedule.

Agile Coach / Scrum Mast

Confidential, Bloomfield, CT

Responsibilities:

• Helped transform the existing ‘team level Agile practices’ to Scaled Agile Framework (SAFe).
• Helped form Program teams, mentored Program roles to adopt the Lean - Agile practices in an Onsite-Offshore setting
• Conducted User Story workshops for POs, Techniques and Tips sessions for the teams, constantly guiding them based on their skillset and unique business needs.
• Designed, developed, refined and rolled out a Kanban process for Test Data Management team - the first of its kind in Confidential .
• Coached and helped Client and Partners to build cross functional teams from globally distributed, multiple competing vendors, outsourced partners and third-party system vendors
• Helped create Portfolio, Program and Product backlogs from identified Value Streams and ARTs
• Helped RTE with PI planning, synchronized Backlogs to manage dependencies, risks and issues
• Coached teams to deliver consistently at a sustained pace and setting Quality standards
• Facilitated the Biweekly Scrum of Scrums and Weekly Scrum Master Roundtable meetings
• Coached and mentored two 10-member teams with members distributed across the US and India, on an onsite-Offshore model from 2 competing vendors.
• Introduced effective incremental and iterative development, automated testing and deployment.
• Coordinated with the vendor managers, partner companies and client managers to effectively plan and deliver the committed to functionalities encouraging change in the functionality throughout the release cycle
• Coached the team on effectively using Spikes to design and deliver amidst changing requirements
• Helped team experience the power of agile-lean principles with directions changing with each Confidential forcing the team to function with copybook style agility
• Delivered the Desktop with customizable gadgets in the specified time with a lot more functionality and technology that were by no means envisioned at the beginning of the project
• Coached and mentored the team on Kanban concepts and its suitability for Test Data Management
• Conceived and iteratively designed Kanban queues to help visualize flow
• Mapped the existing process and implemented Kanban in Jira customizing it to better reflect reality
• Coached team on roles, responsibilities and artefacts of Kanban framework
• Served as the Agile Expert, prepared and presented Kanban to Agile Consistency Program team of Confidential and gained approval to implement the process
• Rolled out the Kanban process and systematically refined it.

Scrum Master / Senior Project Manager

Confidential, New York, NY

Responsibilities:

• Coached and helped pilot teams transition seamlessly to Agile while meeting the delivery cadence
• Helped create and manage roadmaps, release and Confidential plans for increment and iterative delivery.
• Conducted User Story Workshops to Backlogs from Roadmaps, Release and Confidential plans.
• Coached teams on Story point estimation and embrace them without apprehension whatsoever.
• Implemented Information Radiators - Burndown charts, Confidential Kanban Board, Velocity etc.,
• Provided hands-on coaching to Scrum Masters facilitate Confidential Review and Retrospective meeting
• Maintained the teams’ Wiki pages - Confidential Metrics, Story details, for cross team visibility and collaboration and to manage inter-team dependencies.
• Helped updated the Enterprise level Wiki; Changes to architecture design and database tables, addition to the Test Case and Web Services Repository.
• Ensured team followed meticulously all workflow steps like Architecture approval, code review, test case automation and documentation completed for every story.
• As Scrum Master, implemented Agile practices, made the 12-member team self-organizing
• Helped PO negotiate and refine requests from several clients and worked closely with the engineering team to help prioritize them to meet time and cost schedules.
• Facilitated Confidential planning, standup, backlog refinement, Confidential review and retrospective meetings
• Created and presented Confidential Metrics and Release trends, Velocity, Cumulative Flow Diagrams, Burn-down charts, to encourage teams maintain a sustainable pace.
• As Scrum master, guided the 12-member cross-functional teams of diverse skillsets - data modeling, ETL development, automated testing and deployment, to become a Self-Organized effectively.
• Created a 4-member Kanban sub-team to service adhoc report requests
• As Project Manager, collaborated with multiple teams and delivered the needed design and UI changes, front end implementation, back end development, CMS changes, QA and deployment.
• Coordinated the UAT process and focus group testing and delivered a quality and stable website, in an alarmingly short time.
• Introduced the Daily Standup Meeting principles in the status meeting and used it effectively to help protect the team from distractions and interruptions, to remove roadblocks/impediments and to impact empowerment and productivity.
• Created and maintained the Scrum Board as an information radiator to track progress of the sprint.
• As Project Manager, helped define the scope and prioritized the requirements for the different teams involved additionally, to address several integration aspects and deployment.
• Managed the dependencies and facilitated Backlog Grooming Meetings with POs of other teams.

Scrum Master / Project Manager

Confidential, State of New Jersey Trenton, NJ

Responsibilities:

• Independently helped define scope for the new Report Writer functionality across 51 sub processes and delivered them in a phased manner.
• Worked closely with Business and IT departments to analyze clients’ requirements compiled them, determined deltas with the existing reporting data and developed a comprehensive list of drill down tabular, graphical and dashboard reports.
• Eliminated redundant reports, combined, modified and created new reports.
• Gained a thorough understanding of reporting architectures, data warehousing, ETL, security and access control concepts.
• Acted as Product Owner and helped create Product Backlogs and as Scrum Master, facilitated all Agile ceremonies and meetings.
• Worked in close coordination with software architecture, design and development teams and developed Confidential backlogs in line with the delivery schedule and pay points of functional teams.

Scrum Master/Product Owner

Confidential, Roanoke, VA

Responsibilities:

• Helped with estimates, schedules and reports during two releases - Orange 08, Maroon 09.
• Conducted interviews with business users/stakeholders from Colorado, Virginia, Kentucky and Arkansas, to gather requirements for customization and enhancement.
• Analyzed BRD and FDD to determine deltas and developed User Stories
• Created work flow and process diagrams, design documents using UML notation and MS Visio.
• Conducted Joint Design sessions with developers to define project scope and functionality.
• Worked with Benefit Services Department and analyzed the number of calls registered on each product. Helped reduce the number of calls by 35% (Improvement realized over 6 months period).
• Served as the Product Owner for the following projects

Research Manager

Confidential

Responsibilities:

• Created a detailed project proposal, complete with initial and ongoing resource requirements
• Gathered and implemented all requirements during the entire life cycle of accreditation process meticulously adhering to Government procedures and University norms.
• Worked with multiple disciplines, customized projects modules, and multiple teams in a Government environment.
• Defined complete scope of the individual project modules through interactions with research supervisors, scholars and Government officials.
• Resolved conflicts arising from the diversity of disciplines and through detailed scheduling in phases of individual projects based on supervisor, student and institution overall interest.
• Effectively proposed for distribution of funds allotted in a phased manner for the subscription of journals, participation in conferences, organizing guest lectures/workshops.
• Developed and maintained precise documentation of lessons learned for future preventive and corrective actions.
• Helped establish a fully functional research coordination cell, new research centers in individual engineering and science departments and developed a software application for enrollment/approval of research supervisors, admission/enrollment of research scholars, with ability to tracking their progress.This project involved creation of mathematical and analytical models for the 210MW turbine's Superheated Steam temperature control process from real time data collected.
• Created ARX, Artificial Neural Networks, and ANFIS models using Genetic Algorithm and Simulated Annealing, Symbolic Computation and Artificial intelligence concepts to facilitate better understanding of the processes
• Managed a 12-member team of engineers and research scholars; effectively utilized their diverse skills to research and analyze existing processes, information systems, and their future direction.
• Identified time and costs pertaining to the recommended modeling solution.
• Prepared reports and graphs of operational costs, utilization trends and forecasting.
• Facilitated the through carefully designed courses to enable the scholars to gain expertise required to apply the latest trends.
• Performed various analyses and constantly rescheduled activities to meet the demands of the team and the business.