District Sales Manager Resume
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ColoradO
SUMMARY:
- Superior customer support and customer care. Heavy customer interaction and customer retention.
- Goal minded with end result always being best in class.
- Back office support with high level IT/computer skills, PC, Audio, Mobile Devices etc.
- Exceptionally skilled at helping customers understanding the buying process all while delivering a above average “exceptional buying experience”
- Disciplined, natural leader and plays to win.
TECHNICAL SKILLS:
Technical: - Microsoft Office, PowerPoint, Mac Operating System, LAN, Intranet, CRM and internal operating use: Proficient, at high level
PROFESSIONAL EXPERIENCE:
Confidential -Colorado
District Sales Manager
Responsibilities:
- Managing sales productivity and customer satisfaction within the Client national retail channel
- Interviewing and hiring high quality National Retail Sales Rep (NRSR) candidates and managing the performance of these services for the local market as needed
- Managing all aspects of employee performance
- Conducting performance management
- Working collaboratively with field sales leadership
- Communicating and executing launch of projects and initiatives
- Participating in retail partner’s weekly sales meeting
- Providing regular reports to sales leadership
- Developing and submitting weekly staffing schedule for each location
- Identifying trends and opportunities, including but not limited to:
- Providing influence over and recommendations on strategic decisions made for the market
- Providing responsibility for distribution, tracking and retention of all team resources
- Managing attrition through key performance indicators
Confidential
Indirect Account Manager (State Wide)
Responsibilities:
- Developed region into top 15 within United States in under 6 months
- Maximize sales in national retail accounts by building relationships with management and team
- Position Confidential ’s value and creating product and brand awareness
- Communicate effectively Confidential plans, features, products and services to a variety of customers and businesses
- Increase visibility of Confidential ’s products and services
- Build productive relationships with in-store personnel and management in each location
- Support select retail outlets in assigned geographical territory
Confidential, Colorado Springs, CO
Financial Foundations Associate
Responsibilities:
- Provide back off support for members in need of making changes or acquiring new lines of business within Confidential channels.
- Consistently ranked number one in most key measures of job performance.
- Responsible for the financial health of the member.
- Trained in processing Auto loans, Personal Loans, Refinances and also Motorcycle loans.
- Performed financial assessments for members in need of budget or debt management.
- Value based decisions made frequently; with member’s best interest in mind.
Confidential, Colorado Springs, CO
Technical Representative
Responsibilities:
- Heavy customer interaction with upper percentile customer satisfaction ratings
- Provided superior technical support for wide range of clients.
- Designated as team lead for, team updates.
- Appointed by management as head mentor to assist with team development.
- Heavy customer interaction with upper percentile customer satisfaction ratings
- Elected team captain for internal projects.
Confidential, Colorado Springs, CO
Sales Representative
Responsibilities:
- Customer contact via inbound-phone, providing customer support for Direct TV customers
- Escalated to senior level within 6 months.
- Record breaking sales for “new-business”
- Assigned responsibility of calling customer with complaints that needed special handling with the purpose of account retention.
Confidential, Colorado Springs, CO
Sales/Merchandising
Responsibilities:
- Confidential branding; face to face customer interaction in retail environment.
- Accelerated in “exceptional buying experience” with customers.
- Point of contact with customer for technical Q & A regards TV’s, Audio and PC’s
- Participated in internal team building to help promote longevity and employee relations
Confidential, Colorado Springs, CO
Laborer/Operator
Responsibilities:
- Apprentice support for commercial and residential construction
- Responsible for demolition and construction assistance
- Operation of heavy machinery
- Specialized equipment such as cutting torch, and demo saw/s
- Assisted with organizing daily work force
- Daily round-up and cultivation of workers
- Solicited competition’s work force - day labor to join Torix’s work force
