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District Sales Manager Resume

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ColoradO

SUMMARY:

  • Superior customer support and customer care. Heavy customer interaction and customer retention.
  • Goal minded with end result always being best in class.
  • Back office support with high level IT/computer skills, PC, Audio, Mobile Devices etc.
  • Exceptionally skilled at helping customers understanding the buying process all while delivering a above average “exceptional buying experience”
  • Disciplined, natural leader and plays to win.

TECHNICAL SKILLS:

Technical: - Microsoft Office, PowerPoint, Mac Operating System, LAN, Intranet, CRM and internal operating use: Proficient, at high level

PROFESSIONAL EXPERIENCE:

Confidential -Colorado

District Sales Manager

Responsibilities:

  • Managing sales productivity and customer satisfaction within the Client national retail channel
  • Interviewing and hiring high quality National Retail Sales Rep (NRSR) candidates and managing the performance of these services for the local market as needed
  • Managing all aspects of employee performance
  • Conducting performance management
  • Working collaboratively with field sales leadership
  • Communicating and executing launch of projects and initiatives
  • Participating in retail partner’s weekly sales meeting
  • Providing regular reports to sales leadership
  • Developing and submitting weekly staffing schedule for each location
  • Identifying trends and opportunities, including but not limited to:
  • Providing influence over and recommendations on strategic decisions made for the market
  • Providing responsibility for distribution, tracking and retention of all team resources
  • Managing attrition through key performance indicators

Confidential

Indirect Account Manager (State Wide)

Responsibilities:

  • Developed region into top 15 within United States in under 6 months
  • Maximize sales in national retail accounts by building relationships with management and team
  • Position Confidential ’s value and creating product and brand awareness
  • Communicate effectively Confidential plans, features, products and services to a variety of customers and businesses
  • Increase visibility of Confidential ’s products and services
  • Build productive relationships with in-store personnel and management in each location
  • Support select retail outlets in assigned geographical territory

Confidential, Colorado Springs, CO

Financial Foundations Associate

Responsibilities:

  • Provide back off support for members in need of making changes or acquiring new lines of business within Confidential channels.
  • Consistently ranked number one in most key measures of job performance.
  • Responsible for the financial health of the member.
  • Trained in processing Auto loans, Personal Loans, Refinances and also Motorcycle loans.
  • Performed financial assessments for members in need of budget or debt management.
  • Value based decisions made frequently; with member’s best interest in mind.

Confidential, Colorado Springs, CO

Technical Representative

Responsibilities:

  • Heavy customer interaction with upper percentile customer satisfaction ratings
  • Provided superior technical support for wide range of clients.
  • Designated as team lead for, team updates.
  • Appointed by management as head mentor to assist with team development.
  • Heavy customer interaction with upper percentile customer satisfaction ratings
  • Elected team captain for internal projects.

Confidential, Colorado Springs, CO

Sales Representative

Responsibilities:

  • Customer contact via inbound-phone, providing customer support for Direct TV customers
  • Escalated to senior level within 6 months.
  • Record breaking sales for “new-business”
  • Assigned responsibility of calling customer with complaints that needed special handling with the purpose of account retention.

Confidential, Colorado Springs, CO

Sales/Merchandising

Responsibilities:

  • Confidential branding; face to face customer interaction in retail environment.
  • Accelerated in “exceptional buying experience” with customers.
  • Point of contact with customer for technical Q & A regards TV’s, Audio and PC’s
  • Participated in internal team building to help promote longevity and employee relations

Confidential, Colorado Springs, CO

Laborer/Operator

Responsibilities:

  • Apprentice support for commercial and residential construction
  • Responsible for demolition and construction assistance
  • Operation of heavy machinery
  • Specialized equipment such as cutting torch, and demo saw/s
  • Assisted with organizing daily work force
  • Daily round-up and cultivation of workers
  • Solicited competition’s work force - day labor to join Torix’s work force

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