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Sr. Business Analyst (cross-functional) Resume

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St Louis, MO

SUMMARY:

  • Installation, administration and deployment of MuraCMS & WordPress on Linux - Windows/Apache/MySQL/PHP stack Administration and maintenance of HP-TRIM enterprise document and records management Experienced US Government Contractor holding a Public Trust Clearance(6c), which held various technical, managerial and administrative roles within web development and database technologies Extensive, in-depth knowledge and experience with most Adobe Web Tool products, specializing in ColdFusion, Flex, Dreamweaver, RoboHelp and Contribute. Over 15 years overall work experience in
  • ColdFusion Markup Language which include installation, programming, administration, and support. Expert and in-depth knowledge of ColdFusion architecture, which include baseline release code, builds, installation methods, and application deployment. Extensive experience in different RDBMS package, specifically Oracle (7 yrs.), MS-SQL (5 yrs.), MySQL (2 yrs.), & Sybase ASE (2 yrs.) Expert in web development methodologies, website setup and maintenance, e-commerce integration, site deployment and rollout.

TECHNICAL SKILLS:

Technology and Tools: Programming Languages Yrs. of Experience RDBMS Yrs. of Experience ColdFusion 4.0 - 11 15 IIS 5, 6 and 7 8 Oracle 7 - 11g 7 Javascript 15 JRun 3.0-4.0 7 SQL Server 5 Java 3 Apache 2.0.x, 2.2.x, Tomcat 5 Sybase ASE 2 Flex 3 WebSphere Application Server 5, 6, ND 3 MySQL 1.4 WebLogic 3 OTHERS

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst (Cross-Functional)

Confidential, St. Louis, MO

Responsibilities:

  • Managed ColdFusion Server (v. 9, 10 & 11)
  • Configured ColdFusion Server with different versions of IIS and J2EE webservers using both single and multi - server mode, optimized JVM configuration and server monitoring using Fusion Reactor.
  • Production support and deployment, development (CFML, jQuery) and release through UAT.
  • Telecommunications Industry Association

Manager, Standards Information System

Confidential, Arlington, VA

Responsibilities:
  • Re - architected Manufacturer Equipment Identifier Database (MEID) web application which assigns FCC-approved cellular numbering scheme for various manufacturers globally.
  • Manage, maintain and provide support for the Associations ColdFusion (9 & 10) servers, mySQL and MSSQL server databases, both on test and production sites.
  • Architect, develop and maintain the Associations Standards application - which are projects and technical documents initiated by TIA's engineering committees that are formulated according to the guidelines established bythe ANSI. Technical document processing involves project initiation, voting, and publishing.
  • Bluestone Insourcing Solutions

Sr. Applications Developer

Confidential

Responsibilities:

  • Responsible for CNCS - eSPAN Operations and Maintenance using Java, Oracle 11g, Oracle Forms, and Oracle Weblogic
  • Review current agency s business logic and build modification request, in which code changes adheres to the company s coding practice and methodology

Project Manager/Team Lead

Confidential

Responsibilities:

  • Performed data migration for files stored in the Department s Content Management System (HP - TRIM)
  • Assisted new contractors (IBM, QSSI) on business and database logic for migration
  • Created system disposal plans for Grants Electronic Management, for both web and database resources.
  • Helped analyze System Security Plan, Contingency Plan and Testing, POA&Ms, Risk Assessment, and other security related documents. Assisted the Security Manager/CISO and owners on addressing security controls and implementation methods in the SSP as well assist in contingency planning and testing, security control assessment and vulnerability scanning.
  • Validated information assurance levels and risk impact thresholds in meeting applicable security policies, standards and requirements to ensure that accrediting authorities have the information necessary to make an objective authorization determination based on an acceptable level of risk. Analyze, evaluate, and assess information system security policies, processes and procedures necessary to ensure a comprehensive multi-disciplined assessment of technical and non-technical security features and associated safeguards.
  • Mitigate and manage risk within a federal management framework or within federal interest computer systems that store, process, display or transmit. Identified, implemented and integrated management and administrative risk methodologies for securing critical and sensitive information infrastructures and establishing

Project Manager/Team Lead

Confidential

Responsibilities:

  • Responsible for day - to-day operations management of the Department of s Grants Electronic Management System (GEMS), a web-based monitoring tool used by the agency to track grant s, audits, applications, and review forms.
  • Plans, organizes, directs, and controls the activities of GEMS. Provide software development and maintenance support of the GEMS application using ColdFusion
  • Supports Program Officers who document post- grant monitoring efforts and to store electronic grant records. It uses ColdFusion as the application language and an Enterprise Data Warehouse (EDW) Oracle database.
  • Responsible for HP TRIM, a commercial-off-the-shelf (COTS) Records Management (RM) application to store grant records as part of an e-folder.
  • Manages the TRIM Context Server which is the document repository system for GEMS
  • Update and maintain the GEMS application code base; execute code changes per user requests
  • ColdFusion Web Developer - Association of American Medical Colleges
  • Assigned to work with the American Medical College Application Service (AMCAS)
  • Reviewed and performed code changes in ColdFusion and Java to reflect changes in the application process.
  • Documented all changes with respect to AAMC coding practice
Sr. Web Developer

Confidential

Responsibilities:

  • Sr. Web Developer and Administrator for United States Environmental Protection Agency.
  • Performs administrative duties for EPA s ColdFusion Production, Test, and Development Load Balanced server, which include maintenance, monitoring, and performance tuning.
  • Acts as primary point of contact for any ColdFusion server performance issues.
  • Design, code, and deploy new custom web applications adhering to Section 508 Compliancy. Applications are built with ColdFusion/jQuery and Flex combinations.
  • Mentor and assist staff with code debugging and logging.

Sr. ColdFusion Web Developer

Confidential

Responsibilities:

  • Initiated and implemented code refactor for SBA Programs, which includes 8a Program, Surety Bond, Preferred Surety Bond System and Electronic Lending.
  • Introduced and implemented new ColdFusion feature tags and functions, as well as AJAX on the frontend system.

ColdFusion Administrator/Developer

Confidential

Responsibilities:

  • ColdFusion web developer and administrator for Confidential s Foreign Assistance Coordination and Tracking Systems
  • Liaison between System Architect, Database Administrator and System Developer in accordance to Software Development Life Cycle.
  • Also serves as company consultant for project infrastructure design, deployment and rollout in compliance with CMM Level 3.

Technical Support Consultant

Confidential

Responsibilities:

  • Served as an interim escalations engineer for Dreamweaver, Contribute, and CPS. Duties include liaison to Dreamweaver QA and Engineering, technical note writing, and review Tier 2 s cases.
  • Participate in Dreamweaver s product meetings which includes, case management assessment, upcoming release, new features, and client request.
  • Third level of support for current and prospective client accounts.
  • Handled escalated cases for Dreamweaver, Contribute, and Contribute Publishing Server.
  • Backup support engineer for RoboHelp, Captivate and Flash.
  • Tested, documented and submitted product bugs.
  • Helped new hires in familiarization of different company tools, e.g. Intranet site and links, SAP - CRM, tools, etc.
  • Supported products are as follows: Dreamweaver, Contribute, CPS, RoboHelp, GoLive, HomeSite, Flash, Captivate & Director

Server Product Support Engineer

Confidential

Responsibilities:

  • Provides second level ColdFusion and JRun technical support for current and prospective Adobe ColdFusion clients and users.
  • Manages customer cases from start to finish, and making sure that solutions or work - arounds are delivered.
  • Review client code, Java stack traces, and various log files for problem identification.
  • Wrote ColdFusion technical notes for public .
  • Created blog site using Wordpress on Windows/Apache/MySQL/PHP (WAMP) stack for optional CF resource.
  • Actively participated in ColdFusion forums for various users and user-groups.
  • Tested, documented and submitted CF bugs.
  • Participated in the QA rotation testing of the CF8 release.
  • Support includes installation, setup, deployment and code review on CF supported OS
  • Positions held for contracts of Richard Nagel & Associates:
  • Server Product Support Engineer - Adobe/ Confidential, Inc
  • Provides second level ColdFusion and JRun technical support for current and prospective Adobe/ Confidential clients and users.
  • Support includes installation, setup and programming of ColdFusion.

Server Product Support Engineer

Confidential

Responsibilities:

  • Provides second level ColdFusion and JRun technical support for current and prospective Confidential clients and users. Support includes installation, setup and programming of ColdFusion.

ColdFusion Developer

Confidential

Responsibilities:

  • Involved with the ongoing development of new web modules for their MyWorkLink Employee Relationship web software. The project was built mostly with CFCs and Stored Procedures, and runs under ColdFusion MX 6.1, with MS - SQL2000 as the database backend.

ColdFusion Developer

Confidential

Responsibilities:

  • § Developed project for Confidential ’ intranet web-based testing facility using Cold Fusion 5.0 and MySQL database. The system developed was running under the Linux with Apache as web server

ColdFusion Developer

Confidential

Responsibilities:

  • Contract consultant for Cable & Wireless, USA (Production System Operations Dept.) in monitoring production jobs on the Amdahl mainframe.
  • Trained new staff in all production operation duties/procedures.
  • Fix, coordinate & assist systems programmer for production processing failures using JCL.
  • Monitor different devices & platforms, performs database backups for the operating system platform of Tandem, Wang, VAX, AS400 & Sun Systems (UNIX).
  • Prepare bill files for CWI s Electronic Billing Intelligent System (EBIS).
  • Monitors all the different site switches of Nortel s DMS - 250 & 300 for the collection of all call detail records and assist in problem escalation.

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