SUMMARY:

• Seasoned senior executive with more than 20 years hands - on SQA and technical leadership experience including over 16 years in health industry. Passionate about inspiring and empowering people to use technology and insight to improve lives. I have led large & small Software Quality Assurance and have released management and production support teams. Effective in all domains of technology leadership including insight, strategic planning, organizational & staff development, project management, change management and decision making.
• High impact Business Professional with proven experience in delivering exceptional results in highly competitive, strategic and dynamic markets.
• Industries such as BigData, Agile and DevOps have recognized me as a thought leader.
• Speaker and moderator at various leading conferences and forums on evolving areas such as BigData, Cloud, Analytics, DevOps and Agile.
• Pragmatic influencer and a celebrated professional in identifying resource requirements, assessing in-house abilities to develop, build and train high-performance, and core dynamic teams. Built QA reports, metrics and dashboards, streamlined processes that directly or indirectly contributed in promoting timely quality releases saving costs and improving product quality.
• Brings to the table high end strategic thoughts and leadership, established and managed large automation and performance testing programs for large Data warehouse, web-based health, e-commerce, billing, claim processing, commercial and MIS applications.
• Experienced in Agile & classic Waterfall projects, and successfully migrating Waterfall to Agile Project Management Methodology. Broad experience in software testing, using market leading tools & techniques to validate the integrity & scalability of applications.
• Implemented TQM principles, ISO 9001 & CMM level practices to enhance process & product quality. Established quality management standards and procedures at all levels of SDLC for complex large scale Data warehouse operating environments.
• Significant experience in managing and motivating multiple project teams, from project conception to completion, with a reporting relationship to the corporate leadership levels (President, Chief Technical and Chief Information Officers).
• Vast experience of outsourcing and dealing with world’s leading near-shore & off-shore companies, negotiating fixed-bid and T&M contracts, partnering with off-shore & on-shore organizations.
• Specialties include Profit Center management, Negotiations, Board setting and Business Strategy.
• Ability to effectively interact and influence clients, internal partners, brokers & consultants and helped grow business.
• Extensive experience in large account management, People management, Business development, Channel management, Solution consulting, and Unified Communication domain in Enterprise Markets.
• Cultivator of long term CXO relationships.

TECHNICAL SKILLS:

QA Tools: ETL, Cognos, SAS, BO(Business Object), SQL & Shell scripting. HP QTP. Win runner, Quality Center, Test Director with business processing, T.D Administration, Load Runner, Perforce, VuGen Scripting for Web, Cloud, IBM Rational, Java, Test Manager & Clear Quest, JIRA bug tracking tool, Silk, Segue Silk Test, RBT, OATS and Rally.

Project Management Tools: Microsoft Project, Caliber RM, Microsoft PowerPoint, MS Excel, MS Office, Visio, Agile & Waterfall Project Management Methodology, Scrum Mater, Six Sigma Greenbelt.

Software: Apache Hadoop, Big Data, Data Fabric, OOP, .NET, JAVA, C, HTML, VB Script, PERL, Visual C++, ASP, Perl programming, Shell scripting, FORTE middleware, and front end software, Crystal Report, COBOL, Oracle 11i.

Databases: Teradata, SQL Server, ORACLE, DB2.

Internet Tools: Hive, PIG, Flume, Active Server Pages (ASP), Rational App Developer, Visual InterDev 6.0.

Web Servers: Internet Information Server (IIS 6.0), IBM HTTP Server, JRun 4.0, Jetty 6.1.15.

Application Servers: WebSphere v7, JRun 4.0, TomCat 5.

Operating Systems: Windows XP, Win 2010, Linux 5(Redhat), Solaris, UNIX, AIX, OS-390.

PROFESSIONAL EXPERIENCE:

Confidential, Rocky Hill, CT

Director Information Technology / Head of Quality Services

Responsibilities:

• Create and develop high performing teams while removing hurdles and recognizing excellence - responsible for scaling QA organization from 10 resources to over 255 with above $60 M revenue responsibility.
• Formulated offshore strategy and deployed on/offshore teams to harvest cost efficiencies (of 50%) without impact on-going and future initiatives.
• Successfully implemented on-shore and offshore models, Cross, and UAT. Implemented QA Metrics, Root Cause Analysis, Defect Density and Financial dashboards. I’ve conducted Automation framework, Agile & OATS methodology, TCoE, performance testing, Resource capacity and demand heat-map.
• Worked closely with global CXOs to provide holistic quality engineering services to all strategic programs.
• Working on above 400 Data warehousing projects per year using Terabytes of data. Increasing capacity by 15% and improving quality by many folds.
• Successfully migrated all Big-Bet projects from Waterfall to Agile Project Management Methodology.
• Complete ownership of successfully leading ICD-10 enterprise initiatives across Optum.
• Lead Medicaid and Medicare projects engaging with State Government.
• Received performance s and recognition from top management.

Confidential, Bloomfield, CT

Director Software Quality Assurance

Responsibilities:

• Worked for one of the leading health insurance company. I managed a team of 5 managers and 50+ QA analysts.
• Created and led the Testing Center of Excellence integrating Enrollment and Eligibility; Billing and banking; Pharmaceutical and Dental Claims.

Confidential, Newton, MA

Senior Quality Assurance Manager

Responsibilities:

• Confidential is a leading provider of supply, information and care management products and services designed to reduce costs and improve quality across the healthcare industry. I was responsible for the execution of all phases of Software Quality Assurance. Also managed a team of 20 QA engineers in multiple locations.

Confidential, Emmitsburg, MD

QA / Project Manager

Responsibilities:

• Worked at Confidential web based admission system where I was responsible for all Quality Assurance, Performance Engineering and Release management activities.

Confidential, Rockville, MD

Senior Team Lead (Development & QA)

Responsibilities:

• Reported to Director of Software Development. Focused on development & software quality. Migrated Claim process system from HP-3000 to Client Server environments, RISC-6000 and IBM OS-390 platform. Responsibilities included managing 7 to 9 contractor and full time Development & Quality Assurance personal.