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Business/system Analyst Resume Profile

Whitehouse Station, NJ


  • I'm seeking this position due to my acquaintance in the following skills:
  • IT professional with 10 years of experience showing rectitude in performing role as application System / Business Analyst, versatile in MS Visio, SDLC, ITSM, ITILv3, Agile projects, MS Project, Object-Oriented Application Design OOAD , VBA.Net Programming and Web Design as a hobby.
  • Developing Business Requirements Document BRD , User Requirements Specification URS , Functional Requirements Specification FRS , Business and Technical impact analysis, Use Case Model diagrams, Test Cases, Requirements Traceability Matrix RTM , Standard Operating Procedures SOP's , User Manual by designing appropriate templates.
  • Responsible for creating mockups of how the proposed system will look/work in ProModel application it uses bitmaps for simulation .
  • Responsible for practice, implementing of 'Good Testing Practices' across work streams with adherence to dynamic SDLC practices.
  • Responsible in conducting URS, FRS reviews/walkthroughs with designers, developers and stakeholders.
  • Problem Management review and Root Cause Analysis RCA using the 5-Why's principle.
  • Proficient in writing User Acceptance Test UAT cases, test plan test plan SIT, Regression, Sanity , test strategies based on the process requirements. Includes preparing Installation Qualification/Operational Qualification IQOQ documents.
  • SQL Programming Experience in using SQL Developer, Microsoft Visual Studio 2013.
  • Successful implementation of Kaizen principles, Quality Function Deployment QFD , 7 QC tools, and process improvements using DMAIC.
  • Applying Business Process Redesign BPR to SmartPlant foundation application and provided value-add to the customer.
  • Familiar in creating E-R diagram for workflows/application systems.
  • Familiar with Joomla Content Management System CMS .
  • Responsible for preparing RAID log for projects.
  • Hands-on experience in preparing estimations and Statement of Work SOW for complex projects.
  • Hands-on experience in Cornerstone project - time-boxed Agile environment where priorities and specifications were continually changing - self-managed workload and deliverables.
  • Developing Swimlane diagrams for Job scheduling, process streamlining and adherence.
  • Excellent knowledge of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
  • Involved in executing basic project management for local or small projects that do not require a separate project manager role Example: Production Access Control PAC activity.
  • Providing production support for Web/Engineering applications.
  • Responsible for evaluating RPN's for defects during Potential Failure Mode and Effect Analysis PFMEA .
  • Explain technical issues to Users and management in a nontechnical and understandable way.
  • Provide a selling story based on integration of data from multiple sources.
  • Possess excellent written and verbal communication skills and solid negotiation skills.

My Core Competencies

Leadership Behaviors

  • Demonstrate Ethics Integrity
  • Drive Results
  • Make Rapid Disciplined Decisions
  • Act with Courage and Candor
  • Build Talent
  • Foster Collaboration

Professional Competencies

  • Business and Financial Acumen
  • Working Across Boundaries
  • Strategic Thinking
  • Project Management
  • Productive Communication
  • Problem Solving

Functional Competencies

  • VB.NET programming
  • Product Knowledge and Portfolio Management
  • Account Management
  • Customer Engagement
  • Change Management
  • Regulatory and Compliance Knowledge
  • System Development Life Cycle SDLC

Sub Functional Competencies

  • Sales Acumen
  • Strategic Business Management
  • Automotive, Aerospace and Healthcare
  • Data Analytics
  • Inventory and Supply Chain Knowledge

EXPERIENCE Employment History


Title: Business/System Analyst

  • Responsible for Incident Management, Problem Management and Change Management activities.
  • Drive change management by ensuring BA work stream members become change advocates.
  • Versatile with paper based Change Management process implementation for Schering Plough applications.
  • Remedy Configuration Item CI mapping and Configuration Management DataBase CMDB clean-up activities for 120 applications were successfully completed with quality.
  • Proficient in preparing Test Plans, designing Test Scenarios and formulating Testing Strategies.
  • Worked in creating the Swimlane for the roles and responsibilities for conducting process reviews.
  • Expert in handling the changes during the different phases of System Development Life Cycle SDLC .
  • Hands-on experience in all phases of Software Development Life Cycle SDLC and Computer System Validation CSV .
  • Responsible in creating User Requirement Specification Document URS and verify the functionality by creating mockups and Traceability Matrix.
  • Responsible for performing Logic Modelling using Decision Tables and Decision Trees for complicated systems.
  • Responsible in creating Unified Modeling Language UML diagrams such as Use Case diagrams, Activity diagrams, Class diagrams and Sequence diagrams using Rational Rose according to UML based design methodology.
  • Worked extensively in preparing Installation Qualification IQ and Operational Qualification OQ for bug fixes, functionality/code changes.
  • Responsible for performing L3 Disaster Recovery exercise and adhere to the DR Plan.
  • Participate in the quality governance meetings and provided constructive suggestions to enhance the workflows.
  • Responsible for preparing and presenting the benefit in using agile vs Waterfall methodology for financial applications.
  • Experience in querying complex dataset from Oracle database.
  • Provided avant-garde suggestions from kick-off to 'Go-Live' for Project Portfolio and Reporting System PPRS project.
  • Responsible in developing SQL scripts to extract drawing documents from the database.
  • Experience in SharePoint 2010 farm configurations. Have hands-on experience in implementing this for Project Portfolio Reporting System Project.
  • Perform application systems development tasks which include working with Users to define system needs, analyze/design and customize applications to meet user needs, review Technical/Functional documents, preparing flowcharts and diagrams to illustrate logical sequence, translating logic diagrams into program statements.
  • Used SSRS to create reports, customized Reports, on-demand reports, ad-hoc reports and involved in analyzing multi-dimensional reports in SSRS.
  • Good Knowledge on Various Adhoc reports and parameterized reports, cascading reports using report builder and report developer in SSRS.
  • Bug fixing of any error during the test/development/ production releases.
  • Production support for most of the Engineering applications, some well-known are AutoCAD suites, Bentley Microstation, Bentley View, and Fastlook.
  • Documenting and managing Run books for the application systems.
  • Responsible for preparing Version Description Document as part of the 'Design and build' phase.
  • Creatively and strategically work to optimize systems Example: Program 1000 and processes that drive continuous improvement Example: PAM, PAC and hence enhance customer satisfaction.
  • Used Gap Analysis as a tool to identify the current and future state of a system and its process gaps.
  • Add, create and assign requirements in Application Lifecycle Management ALM . This involves creating, updating, deleting Orders as per functional requirement and release changes.
  • Familiar and hands-on experience with responsive layouts.
  • Prepared test and execution plan for upgrading from Joomla 2.5 to Joomla 3.3
  • Performed Impact analysis for identifying in-compatible components, modules and plugins.
  • Joomla migration from 1.5 to 2.5 and 2.5 to 3.3
  • Performed Risk Analysis in ALM based on the of affected screenshots for our Web applications.
  • Create and configure the dashboard view in ALM to provide better trend analysis.
  • Worked extensively in creating test sets, managing execution flow conditions and dependencies
  • Risk Point Objective RPO and Risk Time Objective RTO identification to perform Business Impact Analysis.
  • Used Gap Analysis as a tool to identify the current and future state of a system and its process gaps.
  • Responsible for providing Ballpark Functional Point FP estimation towards application upgrades.
  • Document Knowledge Based Articles KBA's on lessons learnt during the administration and support of Autosys, Enginuity, AutoCAD, Microstation, Aspen Suites, SmartPlant Foundation applications.
  • Responsible for requirements gathering and customizing Microstation suites: PlantspacePID, Triforma for architecture, Triforma for HVAC, AirFlow Diagrams AFD .
  • System Administrator and working knowledge in SmartPlant Foundation SPF and SmartPlant Markup SPM .
  • Data modeling using MySQL workbench.
  • Driving stakeholders by periodic updates and continuous follow-ups.
  • Customizing and configuration of Commercial-Of-The-Shelf COTS applications according to the business need.
  • Responsible in communicating with business and external vendors, global and local IT delivery team to define the right testing methodology applications towards Windows 7 upgrade.
  • Mapping client's requirements and providing them customized business solutions through new proposals, presentations and demonstrations. Performed this in IE-8, Windows 7 and Office 2010 projects .
  • Bug fixing of any error during the test/development/ production releases.
  • Documenting and managing Run books for the application systems.


  • Minimal navigation the less screen changes the better Project Creation/Approval/ Tracking/Reporting/Closure.
  • Able to calculate and retain history of the monthly performance indicators including mCPI forecasted direct costs/budgeted direct cost , mSPI actual spending to date/planned spending to date , and remaining contingency relative to project phases.
  • Able to generate graphical reports to display the performance indicators over time.
  • Used the Excel macro to simulate the report for any modifications Dry run .
  • Allow status indicators G,Y,R based on resultant performance indicator values.
  • Allow multiple simultaneous users Share point farm configuration was done.
  • Allows administrative tracking of monthly update status to determine last date of update and who is delinquent, etc. - Successful

Value proposition created were:

  • The base User Requirements Specification URS was used to derive on the FRS followed by Functional Requirements Mapping FRM .This FRM proved to be vital to revisit and modify the requirements before constructing the UML diagrams.
  • Quality Assurance Plan QAP had the risk profiling and the migration plan Planning Phase.
  • Involved in using six-sigma DMADV approach for analyzing the current systems, apply lean concepts to strip out non-value added steps, and to design a new reporting system that aligns with costumer's needs and reduces reporting cycle times.
  • Test cases and traceability dashboards executive deck had the look and feel effect.
  • Created Quick Reference Guides QRG's , User Manual and System Appreciation Document SAD encompassing the entire lifecycle of the SDLC.

Environment: SQL Developer 3.0, Toad for Oracle9.6.1, HP Application Lifecycle Management ALM , BMC Remedy Change, Asset, Incident, Problem, Knowledge Management Consoles, Microstation, Bentley View,

Google Sketchup, MS Visio, MS Projects, MIDAS CDS, Fiddler, Change Base Quest , Documentum, BIRT, Windows 2008 Server, VB.NET, Stylus Studio 2008, IBM Rational Requiste Pro, AutoCAD2013, SmartPlant Foundation3.8.


Functional Job Title: System Analyst

  • Involved in collaborating with Customer Category Manager to analyze category data and propose data-driven solutions.
  • Played lead role in organizing stakeholder meetings, seminars and discussion forums for project health analysis.
  • Responsible for performing tradeoff analysis for alternate Xerox sub-components.
  • Performed Big Picture analysis Business Process Re-Engineering to analyze the clash between the assembled components.
  • Involved in requirement council to design forms, data flow diagrams and reports.
  • Involved in writing, reviewing and executing both intramodule and intermodule Test Cases for Beamer module.
  • Involved in system and Unit testing, maintained defect status report throughout the DMAIC Six Sigma Process.
  • Performing business analytics, creating business process heat maps, solutioning documents.
  • Involved in writing SRS and writing SFS.
  • Involved in SRS sign off/Form design sign off from clients.
  • Involved in writing Consolidated Document and Data Dictionary.
  • Decomposed, refined and documented requirements using a variety of graphical and textual techniques, to include use case scenarios and diagrams, functional requirement specifications FRS, activity and process diagrams, and data dictionaries.
  • Implementation of the 7 QC tools based on the conducted Design of Experiments DOE .

Environment: MS Office, MS Projects, MS Visio, Team Center Engineering TCE , Remedy


Functional Job Title: System Analyst

  • Preparing functional specification document and developing test cases.
  • Implementing PMsmart, project planning and other key process metrics for the project.
  • Liaising with key stakeholders onsite and offshore , addressing issues, conducting walkthrough as well as transferring business knowledge to offshore development team.
  • Conducting system analysis and finalizing technical / functional specifications and high level design documents for the project.
  • Responsible to orchestrate the collaborative efforts for a large team >100 team members .
  • Providing post-implementation, application maintenance and enhancement support with regard to the product/ software applications.
  • Involved in documenting current and future state business processes and information flow map using MS Visio.
  • Identify opportunities to consolidate part designs among different product models and optimize the Design for Manufacturing and Assembly DFMA .
  • Was involved in the Production Part Approval Process PPAP document preparation, updates and maintaining revisions.
  • Worked in sharing best practices from within the group and throughout the organization.
  • Ability to take complicated diverse information and clearly articulate the impact it will have on an end user.

Environment: MS Office, MS Visio, CATIA V5 R18, Team Center Engineering 2005 TCE , VB .NET.


Functional Job Title: Junior Engineer

  • Potential Failure Mode and Effect Analysis PFMEA - analytics-based recommendations to influence decision making.
  • Time Study and setting Time Study Analysis and reporting.
  • Responsible in performing Workflow balancing in shop floor and improving Business processes.
  • Extensively used Lean principles and Value Stream Mapping VSM to remediate production issues.
  • Used VSM to analyze the product volume and mix and derived the layout required for maximizing productivity.
  • Responsible in performing Swim Lane process flow for analyzing the man-machine-components.
  • Performed Process Value Analysis PVA and this helped the unit to increase the dome production to 300/shift.
  • Experience in reducing the cycle time and improving process by valued interpretation of TAKT time.
  • Kaizen, 5S and Poka-Yoke implementation and proving.
  • Applied 5-Why's/Cause and effect analysis for solving potential production problems.
  • Modeling machining components required for manufacturing of axle parts in 2-D.
  • Knowledge on ISO-9000 and TS-16949.

Environment: AutoCAD 2002, MS Visio, Strong Microsoft Office skill set Excel, Word, PowerPoint , Pro-E Certified .

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