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Senior Business Analyst Resume Profile

Windsor, CT

SUMMARY

I am a Senior Business Analystwith over 20 years of experience writing business and functional requirements for P C Insurance and some specialty lines. I have worked for insurance companies and vendors within the industry. The types of projects I have worked on are implementation of new systems, conversions of systems, development of user interfaces, development of rating engines, and backend systems.

SKILLS/KNOWLEDGE

  • Facilitator of meetings and workshops with team members, business users, and stakeholders
  • Creating business requirements, functional requirements, and mappingdocuments
  • Creatinga data dictionary, flow charts, use cases, test cases, and user acceptance test plans
  • Solid understanding of SDLC
  • Solid understanding of ISO manuals: rules, rates and forms
  • Clear understanding of rules engines, rating engines, user interfaces design, and database warehousing
  • Experience in structural design and logic performance
  • Experience with XML, and SQL- queries
  • Strong knowledge of mostMicrosoft products
  • Strong experience with Benesoft administrative benefits software , Ratabase/NextGen insurance rating engine , Phoenix agency interface and rating , Agency Portal interface and other insurance applications
  • Strong experience testing and using testing tools
  • Very experienced withdefect management software such as Silk Radar, Borland, Watchdog, Issue Net, Squish, PPM and PVCS
  • Experience with 3rd Party Interfaces PMS, Choice Point, Risk Meter, Clue, Polk, and Marshall Swift
  • Insurance knowledge Personal Auto and Home, Commercial Auto, General Liability, Business Owners, Umbrella/ Excess, Inland Marine, and Farmowners.

EMPLOYMENT HISTORY

Senior Business Analyst

Confidential

Duties:

  • Facilitating meetings with business users to gather information
  • Creating requirements design, rules and feel and user roles based for meetings with business users, developers, project managers and other team members input.
  • Creating mock ups of user interface screens and reviewing team.
  • Writing xpaths from xml to Acord application for commercial auto
  • Creating and executing test case prior to handing over to QA analysts
  • Open defects and change controls based of testing efforts

Business Analyst Consultant

Confidential

Duties:

  • Work with client to obtain high level requirements for pricing and time estimates.
  • Meetings with clients to gather detailed business requirements
  • Write user UI,rating, and retrieval specifications working with the developers
  • Unit test all enhancements, maintenance and problem logs after development is complete

Lead Business Analyst - Consultant

Confidential

Duties:

  • Developed 3 teams for each area of the application, assisting all areas and having my own area which is Issuance Policy Admin system
  • Hold daily meetings with business analyst team
  • Facilitating meetings with business users to gather information of their needsand wants
  • Reviewingall data provided including insurance manuals for rules and rates
  • Creating a draftof businessrequirements documents to review with business users and developers
  • Creating a final version of requirements and obtain sign off for stakeholders
  • Develop functional specifications' using the business requirements as the foundation
  • Meet with developers to review specifications
  • Deliver final documents to developers
  • Develop test plan and matrix
  • Create test cases
  • Execute test cases
  • Work with developers for defect resolution
  • Ensure application is production ready and implemented correctly

Senior Business Analyst Consultant

Confidential

Duties:

  • Facilitating meetings with business users to gather information
  • Creating IT design specifications to convert thedata to Farmers' finance downstream systems
  • Creating use cases to review with stakeholders and developers
  • Participate in workshops to ensure teams are working with the same understanding of the systems and what is needed to comply with state and federal requirements
  • Deliver completed design specifications and use cases to development team

Senior Business Analyst

Confidential

Duties:

  • Fascinating meetings with clients to gather and review requirements and obtain sign off
  • Reviewing of ISO State and Countrywide manuals rules and rates.
  • Creating a data dictionary mapping for customizing user interface Agency Portal
  • Developingalgorithms for rating engine Phoenix, Watchdog
  • Writing the business requirements for PDF applications and reports
  • Fascinatingmeetings with clients to gather and review requirements and obtain sign off
  • Creating test cases and executing in development environment
  • Validating rates and calculations for accuracy
  • Assist client with user acceptance testing

Senior Business Analyst - Consultant

Confidential

Duties:

  • Assimilated information into software systems using web-based insurance toolset Designer Access front-end system
  • Creating rating tables and the user interface through metadata
  • Creating reports for clients for billing, quotes, submission, premiums
  • Preparing release documentation for internal and external users
  • Providing training to clients to enable them to implement any changes needed in the future
  • Tracking bug resolutions using silk radar

Lead Business Analyst

Confidential

Duties:

  • Defining functional requirements using ISO manuals for rates, and rules along with clients filed rates
  • Developing a rating engine Ratabase by creating the rating algorithms using CASE and IF statements logic and creating rate tables to be called in the algorithms
  • Developing project plans with estimates on completion of the rating engine
  • Preparing release notes for clients in order to maintain specifications
  • Developing test plans for quality assurance team to test that the rating engine is in compliance with clients' specifications
  • Tracking bug resolutions through the use of PVCS
  • Working with production staff and management when special processing is required
  • Working with business users, vendors of front end system, billing downstream system and claims application

Confidential

Duties:

Sr. Quality Assurance Analyst

  • Reviewing of business requirements and functional requirements from clients
  • Developing test scenarios to validate accuracy and performance of all aspects of the system
  • Debugging code in a user interface platform for health and welfare insurance industry
  • Reporting defects, opened defect counts, defect densities, procedural documentation and quality assurance methodologies
  • Setting and accomplishing measurable and realistic goals in testing interface
  • Working with actuarial and systems design personnel to refine QA requirements for all system changes and enhancements

Database Developer

Confidential

  • Developing and maintaining client's administrative benefits software for the user interface call centers.
  • Researching, analyzing and documenting business systems and workflow requirements.
  • Developing data warehouse architecture using a mixture of vendor products and custom integration and processing methods.
  • Implementing and using a variety of data source methodologies e.g. real-time and batch data loaders and tools design

Software Engineer

Confidential

Duties:

  • Documenting rating algorithms for each state
  • Creating factors and rate tables for each state
  • Developing algorithms in system
  • Uploading rate tables
  • Creating and executing test cases to validate calculations and factors
  • Training and assisting junior software engineers to understand the system and create algorithms for the line of business they will be working on

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