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Business Analyst Resume

Herndon, VA

SUMMARY

  • 8+ years of experience as a Business Analyst utilizing technical and program/project management skills.
  • 4+ years of experience in a Project Management/Coordinator role with exceptional record of successfully delivering cost effective, high performance web technology solutions.
  • 5+ years of experience supporting SDLC related activities including requirements gathering, systems analysis, design, testing, implementation, and maintenance
  • 2+ years’ experience in Content Management and providing live production support for Confidential

PROFESSIONAL EXPERIENCE

Business Analyst, Confidential

Herndon, VA

Responsibilities

  • Work closely with Government agencies and internal and external team members on the Fit Gap Assessment.
  • Work on Reports and high level deliverables for ICE and team members.
  • Knowledge and working with Meridian Software,
  • Coordinates with the federal client to resolve issues and gather business requirements.

Business Consultant, Confidential

Herndon, VA

Responsibilities
  • Work with customers to develop complete visualizations of business applications ( IRise Modular)

  • Work with project staff developers to configure, test and design the web application.
  • Perform software testing and manage help desk system.
  • Deliver presentations regarding projects and take part in daily scrum meetings with the stakeholders.
  • Work and manage project cycle for the entire software project.
  • Applied an Agile approach suited to the particular teams and clients

Senior Consultant, Confidential

Reston, VA

Responsibilities

  • Assisted clients with business process automation and systems consultation through Salesforce implementation and integrated applications

  • Provided project support on technology and integrated application analysis
  • Provided on demand project support to senior project managers and leadership for future consultation projects

Business Analyst, Confidential

Washington, DC

Responsibilities

  • Planned, scheduled, and managed development of functional requirements and specifications

  • Conducted presentations to internal and external audiences related to accreditation projects
  • Managed multiple product and functional releases throughout the year
  • Implemented a formal SDLC process using PMI methodologies
  • Served as a SME for testing team and coordinated testing with end - users
  • Served as the internal expert and liaison for training on various developed systems
  • Excellent customer service skills and positive attitude as demonstrated by receiving employee of the year award at NCQA.
  • Developed, produced, distributed, updated and maintained user documentation and use cases for projects
  • Lead project discussions and meetings with various teams and stakeholders on a regular basis
  • Developed and administered project work plans and timelines
  • Facilitated and formalized a SharePoint based design of intranet and internet content and maintenance strategy
  • Provided project management support and tracked issues for various projects
  • Active member of the PMO in the company and improve project management processes

Web Content Analyst, Confidential

Springfield, VA

Responsibilities

  • Managed content of high volumes of Intranet and Internet for Confidential in a live production environment

  • Maintained content management website using XML based software application (Express room)
  • Analyzed client requirements and authored requirements documentation specifying Use Cases, Business Rules, and User Interface specifications
  • Provided maintenance activities while applying website style, architecture, and section 508 accessibility standards
  • Coordinated between the developers and government contractors
  • Maintained technical documentation using government standards or procedures
  • Provided production coverage for the enterprise Intranet portal

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