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Senior Business Analyst Resume

Wilmington, DelawarE

SUMMARY

Solution oriented and versatile systems professional with over 9 years of experience. Persuasive communicator with engaging relationship style in consultation and fostering positive relationships. Unique ability to communicate with people from diverse professional, ethnic and socio-economic background. Quick study in new technology. Work well as a leader or member of cohesive, productive teams. Proven success in fast-paced and challenging environments. Able to use analytical and statistical skills to implement plans as needed in all relevant areas. Dynamic analysis and presentation skills.

Over 9 years IT industry Experience in:

  • Application Design and development for Fortune 500 companies
  • Expertise in Blended role of Business Analyst and Agile Scrum Master
  • Manage multiple timelines and projects; articulately convey intricate business needs with professional presentations.
  • Mastery of Object Oriented Analysis/Design using C++, VC++, SQL, Unix
  • Coordinating development, implementation of applications, performing unit, design & integration testing.
  • Demonstrated expert skills in Change Management Experience/Skills, Regulatory testing/Documentation for SCRA act.
  • Direct task assignment and prioritization, and monitor work performance quality and productivity against project work plan and baseline, adjusting approach and plans as necessary.
  • Continuously seeking knowledge to enhance professional growth & performance.
  • Extensive domain knowledge CDMA 3G technology in wireless telecommunication domain, Data Storage domain and Banking domain
  • Excellent working knowledge in using the Modeling tools Erwin, Visio, and UML. Hands-on experience with UX design using tools like Balsamiq
AREA OF EXPERTISE
  • Software Development
  • Business/System Analyst
  • Agile Scrum Master
  • Project Management
  • Quality Control
  • Leadership/Team building
  • Consumer Banking domain knowledge
  • CDMA 3G technology domain knowledge
  • Work Estimation Model
  • Technical Support
  • User Training
  • Impact Matrix
TECHNICAL EXPERTISE

HARDWARE: Nortel Networks (3G/4G CDMA Systems), Sepaton (Virtual Tape Libraries, Disc Arrays).Operating Systems Windows, Sun Solaris, VxWorks, UNIX, LINUX, Windows NT, RTOS (VxWorks, RTE), Legacy BSC, EBSC w/ DSFP-V and DSFP-D cards

SOFTWARE: C, C++, VC++, JAVA, C#, SQL, PostgreSQL, Shell. PERL

APPLICATIONS: VISIO, Microsoft PowerPoint, Excel,SNIFF, Guru, Clear Case, Describe, Clarify, Quality Centre, JIRA, Rational Clear Case, SVN, Sniff++, Green Hill’s Multi, Star UML, Visual Studio 10, XML, XLS, PLS, Star UML, Balsamiq, Eclipse

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, Delaware

Role: Senior Business Analyst

  • Worked on Card Member Services project for Confidential located at Delaware, US .
  • The scope of work includes gathering business and functional requirements, development, maintenance and testing of components in middleware, UI and batch jobs.

I was responsible for:

  • Assessing business implications for each project phase
  • Conducting and participating in requirements definitions sessions with business owners
  • Monitoring project progress to meet deadlines and standards as a scrum master
  • Project level of effort estimation
  • Updating functional and technical specification documents
  • High and low level design
  • Coding, UT and Code Reviews
  • Design Test Case Plan
  • Preparing all test plans
  • Performing unit/integration/system/regression tests
  • Work on P1 production issues
  • Manage all production tickets for the team
  • Provide scope for future projects to business
  • Present project demo to business before prod implementation

Confidential, Newark, Delaware

Role: Analyst

Responsible for implementation and maintenance of middleware layer of Internet banking for Confidential ( Confidential ) as part of their online banking team located at Delaware, US .

As a analyst I was responsible for:

  • Liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions
  • High and low level design
  • Conducting functional walkthroughs with business owner
  • Coding, UT and Code Reviews
  • Design Test Case Plan

Confidential

Role: Senior System Analyst/Design Lead

  • Worked on Generic IOS encoder-decoder project for Nortel Labs as part of TCS Offshore team located at Mumbai, India .
  • This feature implements A1p interface, provides higher IOS signaling capacity by eliminating the LPP hardware platform. A new IOS Signaling Agent (ISA) card in the VSE frame is introduced to host this functionality.
  • Worked on Data storage systems project for Sepaton as part of TCS Onsite team located at Boston, US .
  • This data storage domain project involved implementation of high speed backup, accelerated restore, de-duplication and remote replication of data.
  • As a lead system designer/analyst I was responsible for:
  • Supervised teams of 8-10 developers to design, develop, and deploy projects
  • Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
  • Create, optimize and manage dynamic project work plans in an enterprise setting with shared resources.
  • Manage project budget, track costs, and partner with external vendors.
  • Conducted and participated in requirements definitions sessions with business units.
  • Create functional/technical specification and system interface document
  • Managing Schedules and Deliverables
  • Preparing detailed plan for feature
  • Tracking and Mitigating the risks
  • Interaction with the Client Management Team
  • Performance appraisal of the sub-ordinates
  • Co-ordination with Onsite Team
  • Effort estimation
  • Preparing all test plans
  • Performing unit/integration/system/regression tests

Software Designer

  • Worked on Generic IOS encoder-decoder project for Nortel Labs as part of TCS Offshore team located at Mumbai, India .
  • This feature provides the utility framework for IOS A-interface messages which are/can be used in 3G and 4G CDMA Access Networks. This framework is generic so is expandable for other A-interface message which are not a part of Access networks (e.g. message protocols for IWF).
  • Worked on Inter-Vendor Soft HandOff - IVSHO project for Nortel Labs as part of TCS Onsite team located at Ottawa, Canada .
  • IVSHO feature was to improve RF performance at multivendor borders which must otherwise exclusively use Hard Handoff. This feature allows the addition of soft handoff links that belong to other vendor BTSs.
  • With IVSHO, the Nortel BSC can act as the source or as the target. When the Nortel BSC acts as a source, it talks to other vendor’s BTSs. When the Nortel BSC acts as a target, other vendor BSCs talk to Nortel BTSs via the Nortel BSC.
  • Worked on Traffic Allocation Enhancement – TAE project for Nortel Labs as part of TCS Onsite team located at Ottawa, Canada .
  • TAE- Feature upgraded the current Traffic allocation functionality to improve the function of the MCTA/MMTA algorithm.
  • The feature introduced; MMTA/MCTA RTD Filtering, Increase MCTA/MMTA carriers, Idle Traffic Allocation improvement across bands and MMTA Support for additional Band Classes .
  • As a software designer I was responsible for:
  • High and low level design
  • Coding, Patching, UT and Code Inspections
  • Design Test Case Plan
  • Design Testing, Integration Testing

Software Developer

  • Worked on Call Summary Log II (CSL-II) project for Nortel Labs as part of TCS Offshore team located at Mumbai, India .
  • CSL II provided a mechanism to capture, archive & view the call summary information for each call processed by the network. An end to end view of the call, and all resources involved in processing the call. This is done through enhancements to the existing logging mechanism, and/or by developing a new logging infrastructure .
  • Worked on 14.0, 15.0 and 16.0 release of Base Station Controller (Legacy and EBSC) sustenance project for Nortel Labs as part of TCS Offshore team located at Mumbai, India .
  • 14.0/15.0 Base Station Controller (BSC) sustenance dealt with all the product enhancements and bug fixing on the BSC system.
  • BSC system is responsible for Link Management, Call Processing, Voice coding and decoding, and Handoffs.

As a software developer I was responsible for:

  • Coding, Patching, UT and Code Inspections
  • Design Test Case Plan
  • Design Testing, Integration Testing
  • Resolving CRs received through Clarify
  • Replying to the Product Test queries
  • Fixing feature defects on BSC/eBSC
  • Resolving Lab issues BSC/eBSC
  • Training new joinees on eBSC/BSC

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