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Sr. Business Systems Analyst. Resume

Richmond, VirginiA

PROFESSIONAL PROFILE:

  • IT professional with over 8 years’ experience in all phases of the Software Development Life Cycle - Gathering requirements, Analysis, Development, Implementation and Testing (UT,SIT & UAT).

  • Expertise in healthcare domain.
  • Ability to manage complex projects and collaborate with business and technical teams.
  • Demonstrated ability to prioritize workloads and meet goals and deadlines.
  • Collaborate with senior management and project sponsors to establish scope & vision, project plans, ensuring to support the strategic goals of the organization.
  • LeanIT and agile experience.
  • Experience in Requirement Management Process, Business process modeling and RUP methodologies.
  • Work with Vendors and acts as a liaison between the business and vendors.
  • Maintains information policies and procedures to support current and future data information needs.
  • Ensures proper data definitions, ownership, use and integrity of data.
  • Collaborates with business areas to determine best means for acquiring the data needed.
  • Ensures that data definitions are clear and current, and communicates changes to data definitions to all users.
  • Collaborates with IT resources and data owners to define business objectives and definitions for databases including business rules, sources, purge archive criteria, and reload schedule.
  • Played multiple roles as Mainframe Consultant, Business Systems Analyst, Systems Analyst, Technical Lead, Developer and Tester.
  • Well experienced with working on IBM Rational Tools (Requisite Pro, Clear Quest, Quality manager and IBM TSRM.
  • Experience working with virtual or remote resources across multiple countries.

TOOLS & TECHNOLOGIES:

Operating Systems : Windows 98/NT/2000/XP/Vista/7, MVS Z/OS

Languages : COBOL, JCL, C, REXX

Databases : IMS-DB, DB2, VSAM, Tablebase.

OLTP : CICS

Tools & Utilities : ISPF/PDF, TSO, SYNCSORT, IDCAMS, IEBGENER, Easytrieve (EzTrieve or EZT), Super-C, EZ, Serena Changeman, Endevor, IOF, SDSF, FOCUS, Control-M, SAR, Abend Aid, XPEDITOR, FILEAID, IBM Debug Tool, IBM Fault Analyzer, IBM File Manager, SPUFI, QMF, OPTIM, DISPATCH, FTP, NDM. IBM Rational Quality Manager, IBM ReQPro, ClearQuest, TSRM, SharePoint 2010.

PROFESSIONAL EXPERIENCE:

Company: Confidential .

Job Location: Richmond, Virginia.

Project: EDW Data Exchange.

Role: Sr. Business Systems Analyst.

As member of IT Data Exchange team, develop business and technical requirements for different projects that provide extracts from Enterprise Data Warehouse (EDL) to different groups based on requirements. Elicit, document and manage functional requirements. Act as a primary liaison between business users/BAs and AD/QA project team. Manage user expectations, changes to requirements and project scope.

Responsibilities:

Primary duties include, but are not limited to:

  • Lead development of functional requirements and design documentation, facilitates testing and training.

  • Gathers, reviews, analyzes, and evaluates user needs. Involved in planning BSA effort on the project.
  • Act as a primary SME liaison between business users/BAs and IT project team.
  • Manage user expectations and requirements scope.
  • Lead requirements elicitation and definition.
  • Participates in fit/gap analysis of functional requirements.
  • Facilitate functional requirements walkthroughs and respond to Test team ambiguity review questions.
  • Lead functional documentation design (use cases, functional specifications, reports, screen prototypes).
  • Review test cases.
  • Work closely with Project Manager, architects, developers, Test team, business users/BAs and applicable outside entities (vendors and others).
  • Contribute to development of user guides, reference manuals, training materials and code release artifacts as appropriate.
  • Actively participates in change management activities.
  • Works with Project Manager to ensure compliance to System Development Life Cycle (SDLC).
  • Provides estimates for BSA work efforts on new projects and for on-going forecasting.
  • Has ongoing interaction with senior management.
  • Performs related duties as assigned or requested.

Technologies/Tools: IBM Requisite Pro, IBM RQM, Teradata SQL Assistant, Informatica Power Center.

Client: Confidential .

Job Location: Roanoke, Virginia.

Project: VA Classic Sales IT - Consumer IT support.

Role: Technical Lead (Onsite coordinator, MF developer).

Consumer IT Support is being run out of Virginia by Confidential . Objective of this project is to provide consulting services to applications like Telemarketing, Application Tracking and Underwriting, PHC Renewals, Information Center System, Farm Bureau, Medx (Senior Market), Misc Reports, Broker admin, Online Broker System, for Confidential . The scope includes analysis, enhancement and production support of existing systems.

Responsibilities:

  • Coordinate the work of developers and coordinate the communication between onshore and offshore teams.

  • Review, analyze & create BRD's identified Functional Requirements & Non Functional Requirements using Rational Requisite Pro.
  • Working closely with the business to gather business requirements and formulate it into technical requirements.
  • Design technical solutions based on the technical requirements and business requirements.
  • Conduct interview & brainstorming sessions, JAD sessions, and presentation sessions to capture clear, concise & feasible requirements.
  • Conduct Gap Analysis & identify specific ICD 10 requirements & participate in development sessions capturing ERD diagrams, Workflows & Communication diagrams.
  • Create Current Process Flow (as-is process) & Future Process Flow (to-be process) using MS Visio.
  • Daily task creation, allocation, tracking and metrics preparation, ensuring the optimum use of available resources.
  • Estimation of the effort for the task, so as to meet the Service Level Agreement and MTTR (Mean Time To Restore).
  • Ensure quality of deliverables by conducting reviews and establishing required standards.
  • Mentor the new comers in the team and help them adapt with the work environment.
  • Perform code changes, unit testing and support system testing (batch job run, defect fix).
  • Test case preparation and execution, Reporting bugs, Defect tracking and Documentation of test cases and results. Log defects using Rational Clear Quest & produce defect status reports to ensure quality standards.
  • Undertake total responsibility for the software development, testing activities and release of deliverables on the pre-decided date throughout the life of the project.

Duration: September 2011 - June 2014

Technologies/Tools: COBOL, CICS, VSAM, JCL,IMS DB, DB2, Endevor, IBM File-Manager, IBM Fault Analyzer, IBM Debug tool, SDSF, IBM Requisite Pro, IBM RQM.

Client: Confidential, CA, USA

Project: Confidential Dental - Missouri Prompt Pay

Role: Offshore Technical Lead.

Missouri has passed into law, HB 1498, which modifies prompt pay guidelines and notification requirements for fully insured and non-ERISA self funded benefit plans where the underwriting insurer is licensed in MO or has services rendered by a provider located in Missouri. The new guidelines are effective with claims received as of 1-1-2011 if received electronically. This mandate was worked in phases, 3 phases of requirements were included in SSCR 10833 and the remaining requirements in this project. In this project we are including a systematic approach to separating the Interest and Penalty into the GL account and reporting it separately as well to the various Data Warehouses and backend reporting systems.

Responsibilities:

  • Coordinated the work of a team of 7 developers and 1 tester.

  • Involved in Requirement analysis, Design, coding and testing Phase.
  • Daily task creation, allocation, tracking and metrics preparation, ensuring the optimum use of available resources.
  • Coordinate the communication between onsite and offshore teams.
  • Undertake total responsibility for the software development, testing activities and release of deliverables on the pre-decided date throughout the life of the project.
  • Estimation of the effort for the task, so as to meet the Service Level Agreement and MTTR (Mean Time To Restore).
  • Ensure quality of deliverables by conducting reviews and establishing required standards.
  • Provide quantitative weekly status report on the health of the project.
  • Mentor the newcomers in the team and help them adapt with the work environment.

Duration: March 2011 - September 2011.

Technologies/Tools: COBOL, VSAM, JCL,IMS DB, Changeman (CHGMAN), IBM File-Manager, IOF, IBM Fault Analyzer, IBM Debug tool, IBM Requisite Pro, IBM RQM, TSRM.

Client : Confidential, CA, USA

Project: Consumer Specialty Packages

Role : Technical Lead (Mainframe developer).

The purpose is to introduce Specialty Packages products to be sold alongside Senior and Individual Medical products. Ideally, these packages would include different combinations of benefits desirable to baby boomers, including dental, vision and life (Individual only) coverage.

The objective of this project is:

  • Load eligibility feed from Compass into WDS .

  • To store language preference for CA members per CA SB853.
  • To build the functionality to determine if SB 853 is applicable to a group.
  • To enable the processing for a new source system indicator for Dental and Vision claims.

Responsibilities: Developer

  • Coordinated the work of a team of 11 developers and 1 tester.

  • Involved in Requirement analysis, Design, coding and testing Phase
  • Daily task creation, allocation, tracking and metrics preparation, ensuring the optimum use of available resources.
  • Coordinate the communication between onsite and offshore teams.
  • Undertake total responsibility for the software development, testing activities and release of deliverables on the pre-decided date throughout the life of the project.
  • Estimation of the effort for the task, so as to meet the Service Level Agreement.
  • Ensure quality of deliverables by conducting reviews and establishing required standards.
  • Provide quantitative weekly status report on the health of the project.
  • Mentor the newcomers in the team and help them adapt with the work environment.
  • Perform unit testing and support system testing (batch job run, defect fix).

Technologies/Tools: COBOL, VSAM, JCL, Changeman (CHGMAN), IOF, IBM File-Manager, IBM Fault Analyzer.

Client : Confidential, CA, USA

Project: Enhanced HIPAA Transaction Standards - 5010 Implementation

Role : Module Lead (MF developer, Quality Controller)

The purpose of this project is to handle the business and technical requirements needed to support Confidential ’s compliancy with the Federal mandate Health Insurance Reform: Modifications to the Health Insurance Portability and Accountability Act (HIPAA) Electronic Transaction Standards.

Responsibilities: Developer

  • Coordinated the work of a team of 3 developers.

  • Daily task creation, allocation, tracking and metrics preparation, ensuring the optimum use of available resources.
  • Coordinate the communication between onsite and offshore teams.
  • Undertake total responsibility for the software development, testing activities and release of deliverables on the pre-decided date throughout the life of the project.
  • Estimation of the effort for the task, so as to meet the Service Level Agreement.
  • Ensure quality of deliverables by conducting reviews and establishing required standards.
  • Mentor the new comers in the team and help them adapt with the work environment.

Technologies/Tools: COBOL, CICS, VSAM, JCL, Changeman (CHGMAN ) , IBM File-Manager, IOF, IBM Fault Analyzer, IBM Debug tool

Client : Confidential, CA, USA

Project: LightsOn

Role : Module Lead, MF developer.

This project pertains to Production Support activities as well as Break Fix Issue work.

The Lights On support includes

  • Batch monitoring

  • Production abend fix
  • Analysis and estimation
  • Reviews
  • Resolution of any bugs or issues
  • Process compliance adherence
  • Onsite - offshore co-ordination

Responsibilities: Module lead

  • Coordinated the work of a team of 5 developers.

  • Daily task creation, allocation, tracking and metrics preparation, ensuring the optimum use of available resources.
  • Coordinate the communication between onsite and offshore teams.
  • Undertake total responsibility for the software development, testing activities and release of deliverables on the pre-decided date throughout the life of the project.
  • Estimation of the effort for the task, so as to meet the Service Level Agreement.
  • Ensure quality of deliverables by conducting reviews and establishing required standards.
  • Provide quantitative weekly status report on the health of the project.
  • Perform coding, unit testing and support system testing (batch job run, defect fix).
  • Mentor the new comers in the team and help them adapt with the work environment.

Technologies/Tools: COBOL, CICS, VSAM, JCL, CICS, Changeman (CHGMAN), File-AID, IOF, Abend aid, Expeditor.

Client : Confidential, CA, USA

Project: CMSI to NASCO Migration Project

Role : Team Lead, MF developer.

Confidential lease is expiring on the CMSI FACTS platform. The dental and vision accounts will be transitioned to the NASCO membership source system, which will provide a membership feed to WDS and EyeMed for claims processing and benefit confirmation. WDS will receive a group shell feed for vision groups from NASCO. In addition, part of this project will include the check queue automation process for all Blue States not already set up with a NASCO check queue; these include CA, GA, NY and VA.

Responsibilities: Team lead, Quality controller, Configuration controller

  • Coordinated the work of a team of 12 developers.

  • Daily task creation, allocation, tracking and metrics preparation, ensuring the optimum use of available resources.
  • Coordinate the communication between onsite and offshore teams.
  • Undertake total responsibility for the software development, testing activities and release of deliverables on the pre-decided date throughout the life of the project.
  • Estimation of the effort for the task, so as to meet the Service Level Agreement.
  • Ensure quality of deliverables by conducting reviews and establishing required standards.
  • Provide quantitative weekly status report on the health of the project.
  • Perform unit testing and support system testing (batch job run, defect fix).
  • Mentor the newcomers in the team and help them adapt with the work environment.

Technologies/Tools: COBOL, VSAM, JCL, CICS, Changeman (CHGMAN), File Manager, IOF, Fault Analyzer, Expeditor, TRACK

Client : Confidential, CA, USA

Project: CA EDI Gateway Retirement

Role : Module Lead.

The purpose of the project is to bring down the current CA EDI Gateway and claims will be routed directly to WDS from the Enterprise EDI Clearinghouse. Retirement of CA EDI means WDS will need to develop methods to support Claim Routing Basis, Plan Code, DCN Number assignment, Postback and Member validation. Also, Enterprise EDI will need to develop a method to support dental FileNet images as currently supported by CA EDI.

Responsibilities: Developer

  • Coordinated the work of a team of 4 developers.

  • Daily task creation, allocation, tracking and metrics preparation, ensuring the optimum use of available resources.
  • Coordinate the communication between onsite and offshore teams.
  • Undertake total responsibility for the software development, testing activities and release of deliverables on the pre-decided date throughout the life of the project.
  • Perform unit testing and support system testing (batch job run, defect fix).
  • Mentor the new comers in the team and help them adapt with the work environment.

Technologies/Tools: COBOL, VSAM, JCL, CICS, Changeman (CHGMAN), File-AID, IOF, TRACK.

Client : Confidential, CA, USA

Project: Confidential Dental – SSCR 2047 Scorpio Phase II

Role : Developer

The purpose of the SSCR 2047 is to modify existing CORR Codes criteria and add new CORR Codes specific to each unit to manage inventory and to increase the vendor processing of claims. The SSCR will also modify existing reports and add new reports to accommodate new CORR Codes.

Responsibilities: Developer.

  • Involved in design, coding and testing Phase.

Technologies/Tools: COBOL, VSAM, JCL, CICS, Changeman (CHGMAN), File-AID, IOF.

Client : Confidential, CA, USA

Project: Single Point of Entry (SPOE) Track

Role : Developer

The NPI project will create a single provider repository within WDS to house provider source data in only one location. The Data Cleanup project will standardize, cleanse and synchronize data among sources and feed the data to the new provider repository. SPOE project supports these efforts by creating a data entry interface to the single provider repository.

Responsibilities: Developer, Tester

  • Gathering requirements from onsite POC.

  • Analysis of Code and preparation of the Functional Design Document.
  • Design (TDD Preparation)
  • Coding, Review and Unit testing of programs
  • UTP preparation, unit testing, implementation and UAT support.
  • Perform unit testing and support system testing (batch job run, defect fix).

Technologies/Tools: COBOL, VSAM, JCL, CICS, Changeman (CHGMAN), File-AID, IOF, DB2, CTM.

Client : Confidential, CA, USA

Project: National Integration Project (NASCO)

Role : Developer

The Objective of this project is to provide support to WDS business and IT to include some new business enhancements and also some development.

Responsibilities: Team Member

  • Analyze the bugs and issues in the system as part of the tickets.

  • Involved in Requirement analysis, Design, coding and testing Phase.
  • Unit testing

Technologies/Tools: COBOL, VSAM, JCL, Changeman (CHGMAN), File-AID, IOF.

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