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Business Analyst/release Coordinator Resume

Columbia, MD

EXPERIENCE SUMMARY:

8+ years of strong enterprise Business Architecture, Business Analysis experience with in depth knowledge of business processes in Healthcare and Banking industry. A through understanding of software development life cycle (SDLC) includes but not limited to various concepts such as Requirements Gathering, Experience in the design, development and user acceptance testing of complex software applications. well experienced in with re - engineering concepts and methodologies because almost all of the projects I worked on are related to decommissioning, migration and upgradation.Posses a detail-oriented nature with excellent communication, interpersonal, problem solving skills, and recognized being valued team player .Proficient in all phases of Requirement Management including gathering, analyzing, detailing and tracking requirements. understanding of medium to large project implementation, project management/PMO and project scheduling experience - a working knowledge of the system development lifecycle ranging from traditional waterfall to Agile with hands on experience.

Extensive experience in:

  • Work with managers and team leads to articulate project work, resourcing and effort into a well-developed project plan
  • Create and maintain schedule reports; closely monitor and coordinate schedule updates that impact more than one project
  • Identify, monitor and report on project’s critical path, milestone and external dependency tasks
  • Develop effective mechanisms for communicating schedule shifts to management and the client
  • Advise and update the management about emerging risks to key milestones and deliverable dates
  • Develop, implement, and clearly communicate processes and procedures to support the weekly schedule update cycle
  • Develop and manage the creation of presentations, schedules, and other oversight tools for internal and external stakeholders
  • Tracking the defects during UAT and conducting status meetings during project life cycle.
  • Defining business acceptance criteria, dependencies, assumptions etc.
  • Conducting knowledge sharing session with all stakeholders, users and IT teams.
  • Inputs in designing the application, defining application/product testing methodology/criteria.
  • Documenting business application flows, user manual etc.
TECHNICAL SKILLS:

Business Analyst: Requirements Gathering & Analysis; FIT/GAP, JAD Sessions, Defining Scope, Risks, assumptions, JIRA, Dependencies; Process flow creation; Use case creation; Functional and Non-Functional Specifications; Issue Tracking and Resolution; Test Plan creation; User Acceptance Testing Support, Defect Tracking; Root Cause Analysis, User Training; user support; User manual creation.

Business Domains: Banking, Healthcare and Tele-communication.

Application Packages: MS-Office (Excel, PowerPoint, Word, Visio, Project), RDBMS, SQL, ETL, HP ALM, Lotus Notes, MS Outlook.

Tools: RADAR, WBM (Web sphere Business Modeling), IBM Curam,

Rational (CC, CQ, Functional Tester and Manual Tester), and ETL concepts.

Environments: Mainframe, UNIX

Languages: COBOL, JCL and .NET.

PROFESSIONAL CAREER:

Confidential

Location - Columbia, MD

Role - Business Analyst/Release Coordinator

Projects:

The goal is to make health insurance affordable and accessible for all Maryland residents, including the approximately 800,000 or 14 percent of Maryland’s 5.8 million residents who currently are uninsured. Our approach to meeting this goal has been inclusive and balanced from the beginning. In order to incorporate the needs of the marketplace, the insight and involvement of stakeholders throughout the state is necessary as the process continues to engage consumers and small employers to facilitate their understanding and use of the state-based exchange and ensure their access to health benefits.

Responsibilities:
  • Documenting the Business requirements, System Requirements, functional specifications, defining the scope, assumptions etc.
  • Working with Curam Business Application Suite (CBAS)
  • Analyzing and documenting the data flow from source to target system as the files and data coming from different systems and we send files to different systems and on different networks such as IDS and Curam databases.
  • Managing and coordinating releases (1.7.3) with the business stakeholders, testing team, development team during the project life cycle.
  • Analytical and feasibility study of the application.
  • Coordinating and working with IBM Curam team on Curam requirements and then verifying the test cases/scenarios for the same.
  • To coordinate and interfacing with testing team and project team during the life cycle of the project.
  • Involved in a documenting data mapping and data dictionary for the data flows across systems.
  • Tracking the requirements throughout the project cycle.
  • To track and monitor the systems developments with respect to the requirements.
  • Open and closing the defects in JIRA based on the different status.

Confidential

Location - Richmond VA

Role - Business Analyst/Project Scheduler

Projects:

Customer Information System (CIS) - CIS is a system to enable the business with a Total Client View (TCV) of the customer and their enterprise relationship. CIS is the System of Records (SOR) of the customer information pertaining to Name, Profile, Contact information (including Electronic Contact), Identification, Party Relationships, Privacy, Role, Party to Party relationship etc.CIS interfaces with more than 80 applications.

Responsibilities:
  • Documenting the Business requirements, System Requirements, functional specifications, defining the scope, assumptions etc.
  • Analyzing and documenting the data flow from source to target system as the files and data coming from different systems and we send files to different systems and on different networks as only CIS contains information pertaining to customers of the bank.
  • Managing and coordinating with the business stakeholders, testing team, development team during the project life cycle.
  • Analytical and feasibility study of the application.
  • Coordinating and working with ETL team on CIS ETL (DIME) requirements and then verifying the test cases for the same.
  • Led and negotiated development team in creating new ETL interfaces and closed data gaps, by analyzing data quality issues and identifying/evaluating new data acquisition sources.
  • Identify, monitor and report on project’s critical path, milestone and external dependency tasks.
  • Develop effective mechanisms for communicating schedule shifts to management and the client.
  • Create and maintain schedule reports; closely monitor and coordinate schedule updates that impact more than one project.
  • Advise and update the management about emerging risks to key milestones and deliverable dates.

Confidential

Location - Greensboro NC

Role - Agile Business Systems Analyst

Projects:

Responsibilities:

  • Accountable for ensuring user stories to have acceptance criteria.
  • Ensured that user stories are good, has business values and story points.
  • Proficiently helped development teams to break down large user stories for execution.
  • Advised product owners, scrum masters and teams to improve their ability to create good product backlogs.
  • Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
  • Coordinate with the software developers to design and develop suitable software for conducting internal check, control and analysis.
  • Working closely with the business analytics and fraud management teams.
  • Involved in a documenting business procedure by recognizing the necessities and also concerned in searching the system necessities.
  • Analyzed the business understood region specific industry needs and enhanced product vision to meet such needs and grow business.

Confidential

Location - Baltimore

Role - Senior Business Analyst

Projects:

The Confidential processes all drug events covered by the Medicare Prescription Drug Benefit of the Medicare Prescription Drug, Improvement and Modernization Act (MMA) of 2003, particularly all drug event transactions covered under Part D. Data stored by the Confidential can be analyzed for evidence of fraud, waste, and abuse, as well as for risk adjustment, drug utilization, auditing, trends, payment, and benefit adjustments and reporting.The Confidential also stores the drug events to effect payment reconciliation through the PRS, a system for payment management of the MMA Part D Prescription Drug Program. The payment management process helps to ensure that the Government is fiscally responsible and the participating Part D plans are compensated appropriately for their participation in providing drug benefits. The PRS compares Part D prospective payment information to actual cost in order to perform three required payment reconciliations:·

  • Low-income cost-sharing subsidy (LICS) reconciliation
  • Reinsurance reconciliation
  • Risk-sharing/risk corridor reconciliation
  • After performing these reconciliations, the PRS performs a final reconciliation and provides reports to CMS management and to the plans showing year-end adjustment amounts (payments or recovery) for each contract for these reconciliations.
  • Overall, the Confidential and PRS provide CMS management with analytical information to:
  • Assess the performance of the Part D drug program
  • Evaluate potential program modifications and enhancements
  • Assure the quality of the benefit delivered to the Medicare population
  • The System Architecture for the Confidential /PRS platform complies with the CMS Enterprise Target Architecture. It is a three-zone architecture with each zone separated by firewalls to support the security of these application systems. The first or outermost zone supports Web servers and is called the Presentation Zone. The second or middle zone supports business logic for the applications and is called the Application Zone. The third or innermost zone, called the Data Zone, contains the database servers used by the applications. The Web servers, business logic for applications, and database servers are logically and physically separated on dedicated servers.
  • The majority of the Confidential /PRS applications reside within the data zone. All functionality related to building and storing of data within the operational data store is performed within this zone. The software components within this zone consist of all the mainframe batch components COBOL programs, Job Control Language (JCL), utilities, Informatica components and report metadata.
  • All reporting and drill-down functionality to the data in the warehouse is provided through BI tools including Cognos and MicroStrategy. The objects within that functionality (e.g., report structure, data mapping, etc.) are referred to as metadata and are stored in the Data Zone. Confidential does not have any objects within the Application Zone; however, the BI Application Server and associated services are stored in the Application Zone.
Responsibilities:
  • Documenting the requirement, functional specifications, use cases, defining the scope, assumptions etc.
  • Coordinating with the business stakeholders, testing team, development team during the project life cycle.
  • Analytical and feasibility study of the application.
  • To coordinate and interfacing with testing team and project team during the life cycle of the project.
  • Involved in a documenting user manual.
  • Tracking the requirements throughout the project cycle.
  • To track and monitor the systems developments with respect to the requirements.
  • Mentoring the project team members on the application domain and system knowledge.
  • Coordinating with teams at different locations.

Confidential, Connecticut

Location – Hartford, Connecticut

Role - System Analyst

Projects:

CSI – Customer Services Integration

Northeast Utilities is a Gas and Electricity Distributor comprising 4 satellite companies like Confidential. The application is in regression after integration of four Energy and Utilities companies together, Located at Hartford.

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