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Business Analyst Resume

Stamford, CT

EXECUTIVE SUMMARY:

Multi - faceted consultant with over twenty years of experience in business and financial analysis in the private and public sectors. Incisive problem solving skills. Skilled in creating business requirements documents, including use cases, wireframes, activity diagrams, and functional specifications. Produces full life cycle documentation from analysis, to requirements documentation, test plans, test cases, and training aids. Proficient in eliciting stakeholder and user needs. Liaises between stakeholders, users, developers, sponsors, executives, managers, subject matter experts, users and global teams.

Projects have included executive compensation analysis, human resources management, transportation, financial, and managed accounts for investment clients. Mastery in creating relevant reporting artifacts, and presentations with Visio and PowerPoint. Develops models to prototype and test proposals during development cycle. Communicates effectively with team members from diverse cultural backgrounds. Deals resourcefully with fire-fighting issues. Quick learning curve for new systems

ACCOMPLISHMENTS:

  • Provided quality service to customers by emphasizing courtesy and attention to customer needs resulting in greater customer satisfaction and decreased complaints.
  • Managed schedule for deliverables and resolved roadblocks resulting in projects coming on-line, on time and on budget.
  • Performed cost/benefit analysis on recommendations generating cost and time savings.
  • Increased revenue by producing superior reports, providing new products, and by creating computerized analytical tools. Created user documentation and training manuals.

COMPUTER SKILLS:

Software: Microsoft Office Suite: Access, Excel, PowerPoint, Project, Visio; HTML; SQL; UML, VB, iRise, T-SQL, IBM DB2 SQL Cobol.

Op Systems: Windows 8, Windows 7, Vista, XP.

EXPERIENCE:

Confidential, Stamford, CT

Business Analyst (Consultant)

Documented requirements for transition of existing proprietary Talents and Rewards system to corporate global executive compensation platform.

  • Analyzed and documented the proprietary executive compensation rating and ranking program, including analysis of complex SQL coding, involving hundreds of tables, modules, and interfaces.
  • Documented and diagrammed library of SQL procedures via Visio and MS Word.
  • Created traceability matrices between client exhibits and system outputs.
  • Suggested and tested improvements made to incumbent system.

Confidential, Associates, New York

Private Consulting Services to small businesses and home offices

The firm provides analysis, technology advice, software and hardware installations and upgrades, and troubleshooting existing problems at the client site. The firm configures, installs and services small networks and provides software training and support. Clients include manufacturers, interior designers, legal and medical offices, and religious institutions, as well as home practitioners.

Confidential, Newark, NJ

Business Analyst (Consultant)

Documented interaction between databases of Confidential, eCommerceSolutions’, Finance and PackagesCentral Groups.

  • Conceived and developed data dictionary to cross reference over 300 fields to sixty tables. Automated procedures for updating and adding tables and fields to the dictionary. Data dictionary features include field definitions, references and uses in procedures, and a system by which entry of a set of fields may determine tables and the reverse. System featured hyperlinking of components to each other.
  • Documented and diagrammed library of SQL procedures via Visio and MS Word.
  • Formalized structure for documentation.
  • Included traceability matrices between Visio diagrams and SQL statements.
  • Advised on construction of SQL procedures for new reporting system to feed internal and external freight payment and audit system to use in vendor invoice audit, reconciliation, parcel cost allocation, and related reporting.
  • Provided business and technical expertise on the addition of new tables and fields to the Finance database. This required modification to existing SQL logic and the incorporation of new logic, to accommodate requirements for greater precision and flexibility in interfacing with upstream corporate systems.

Confidential , New York, NY

Senior Business Analyst (Consultant)

Elicited business requirements for project to generate tickets by handheld devices and associated back office tracking system from client management, SMEs, and clerks via one-on-one and group sessions. Analyzed, validated, and documented business requirements. Wrote Business Requirements document (BRD). Pursued and maintained positive client relationship through effective use of problem solving skills combined with business and IT knowledge.

ADP Major Accounts Division, Parsippany, New Jersey

Business Analyst (Consultant)

Created functional specifications for Performance Evaluation, Administration, and Setup modules for a new web based, fully integrated Human Resources Management portal. Prototyped access flow for reports and created wireframes for reports UI. Analyzed proposals and discussed issues with global team of stakeholders, developers, and analysts. Performed ad-hoc testing on various modules of the application.

Confidential Associates, New York,

Department of Education, City of New York,

Business Analyst/Project Manager (Consultant)

Developed web based Human Resources Management System to manage an employee base of over 10,000 in the School Foods division. The new HR system’s priority was on tools to manage the users’ business. The new system was designed to transform the users’ approach to their tasks and responsibilities and eliminated severe gaps by creating new features that automated tracking and reporting.

  • Produced business requirements and functional specifications including process flow and functional analysis. Interviewed stakeholders and users and incorporated their needs and visions into the new application. Analyzed structure and functionality of existing legacy program via SQL.
  • Documented and presented website proposals via Visio mockups and wireframe diagrams

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