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Business Analyst Resume

Warren, Nj

SKILL EXPERIENCE

  • Excellent oral and written communication skills
  • Developing systems via a structured SDLC methodology
  • Ability to analyze and document complex business processes and work flows, and propose areas for improvement
  • Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information
  • Ability to document screen mockups, wireframes, system flows, interfaces, use cases, and business rules.
  • General ledger and cash disbursement systems
  • RDBMS, SQL and logical data modeling
  • Business and information architecture

EMPLOYMENT HISTORY

Confidential, Warren, NJ

Business Analyst

Confidential product offerings differ from region to region. In order to accurately display information on accounts, rates and special promotions specific to your area, as one of the largest banks in the nation, we have the resources and the expertise to offer products and services that span a wide array of industries.

Responsibilities:

  • Interviewed business experts to elicit key information regarding processes and congruence with company policies.

  • Write Detailed Business requirements documents (BRD) and assessment of current System for Online Banking management processes for front, middle and back office reference data, data attributes and security master database.
  • Defined information architecture for websites, including wireframes and navigation.
  • Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
  • Review and reconcile all general ledger and subsidiary journals, including cash receipts, cash disbursements, accounts payable, accounts receivable, revenue releases, and accounts and reporting.
  • Skilled in gathering, analyzing and interpreting data from diverse sources and presenting complex scientific information to non - scientific audiences.
  • Document analysis, requirement workshops, business process descriptions, use cases, scenarios, and workflow analysis, reconcile conflicts.
  • Experience in preparing Logical data models as well as Physical data models and document the same
  • Conducted analyses of business architecture models currently documented by the Department and provided recommendations for inclusion in the target architecture using the principles from FEAF and DoDAF.
  • Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology.
  • Create documentation that captures requirements, validation, business, technical and design aspects including logical flow of the system/business through use case documentation.
  • Expertise in the role of scrum master, facilitating/organizing daily scrum sessions, sprint planning meeting and sprint review meeting and preparing/analyzing burn down charts.
  • Interacted with the Business Users, Stakeholders and work with Focus group to identify business system needs, obtain sign-off on the Business Requirement documents for Online Banking.
  • Working in entire lifecycle of a product from its conception through design and development in Online Banking.
  • Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.
  • Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
  • Extensive experience in using product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception through design and development.
  • Used Requisite Pro for the Requirement Documents’ Preparation in Online Banking.
  • Facilitated requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
  • Good understanding of Waterfall and AGILE methodology.
  • Involved in preparing the mockup screens while eliciting appropriate business requirement specification.
  • Created Use Case and Functional Specification Document to track approved changes to the system.
  • Performed SQL query on databases using SQL server with RDMBS (Rational database Management System) Concets.
  • Involved in Onsite/Offshore (Hybrid) Delivery Model, the outsourcing work is distributed between the service provider’s onsite center and the offshore development center.
  • Participated in various stages of data mapping and requirement analysis for project needs.
  • Involved in using Service-oriented architecture (SOA) is a flexible set of design principles used during various phases of systems development and integration in computing.
  • Work closely with the technical teams in and in to ensure that they have a clear understanding of requirements and support them throughout the development process.
  • Provide business expertise support to project teams during the implementation of regulatory solutions.
  • Experience in working with multiple RDBMS including Oracle 11i/9i/8i, SQL Server, Teradata and MS Access.
  • Coordinate with QA team to translate requirements into test plans and tests scripts while overlooking the testing techniques applied.
  • Assisted the testing team in creating User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
  • Experienced in preparing and documenting the User Acceptance Testing (UAT) Test cases and conduction the testing to gain confidence on the application.
  • Worked closely with the development team to analyze and troubleshoot bugs.
  • Coordinated with the training team to prepare user manuals and reference guides for the state staff.

Environment: Oracle, PL Sql, Clear Quest, Rek Trace, Ms Office, Mainframes, Share Point, Ms Access, SOA, Reference Data, Windows XP, SnagIT, Audit Studio, HTML, Data warehouse, J2EE.

Confidential, New York, NY

Business Analyst

Worked on web development projects supporting real time systems development for the use of internal teams and external clients. The nature of projects undertaken here involved: Payments for Credit cards, Mortgage & Student loans, Check order, Card Claims, Rewards, Sales tracking, and Scheduled transfers.

Responsibilities:

  • Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the Business process owners & stakeholders for implementing the Data Ware House reporting tool.

  • Review and reconcile all general ledger and subsidiary journals, including cash receipts, cash disbursements, accounts payable, accounts receivable, revenue releases, and accounts and reporting.
  • Defined information architecture for websites, including wireframes and navigation.
  • Facilitated requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
  • Experience in preparing Logical data models as well as Physical data models and document the same
  • Experience in working with multiple RDBMS including Oracle 11i/9i/8i, SQL Server, Teradata and MS Access.
  • Skilled in gathering, analyzing and interpreting data from diverse sources and presenting complex scientific information to non-scientific audiences.
  • Conducted analyses of business architecture models currently documented by the Department and provided recommendations for inclusion in the target architecture using the principles from FEAF and DoDAF.
  • Write detailed requirement for System Enhancement and making high level concept diagrams for procurement.
  • Create the business process models, Technical processes, data model, design wireframes, functional requirements documentation for the technical team to be able to develop the solution and or application
  • Using Product Life Cycle for implementing System requirement for Data Warehouse and Data Management and State Diagrams bases on UML methodology and process flow diagrams.
  • Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.
  • Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
  • Implemented agile methodology for running the whole product life cycle in project.
  • Good knowledge on Basel II standards set forth for managing Data Warehouse and Data Management for Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
  • Involved in Requirement Specification for Operational Risk Management Data Warehouse (ORMDW).
  • Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology.
  • Good understanding of Operational Risk Management - Data Warehouse & Data Management under Basel II and Solution Approach.
  • Participated in GAP analysis around the identification of business rules and system process flows, user administration, requirements and assumptions.
  • Creating Conceptual System Diagram for implementation new system in Data Warehouse & Data Management for Data Collaboration and Transmission.
  • Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
  • Worked actively with the QA (Quality Assurance) team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT).
  • Assisted the development manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plan accordingly.
  • Performed manual tests as part of the System Integration Testing and User Acceptance Testing.

Environment: MS Visio, Agile/Scrum Methodology, Microsoft Office suite, SharePoint 2010, SQL Server, RDBMS, Windows Vista/7.

Confidential, New York, NY

Business Analyst

Confidential Mortgage Services is a leading mortgage provider with a firm commitment to delivering quality service to there customers. Confidential offer’s a wide range of mortgage products and provide a variety of financial services to there mortgage holders. Assists in strategically identifying and developing goals and objectives according to business needs to align with Loan Services and organizational goals. Good understanding in Mortgage loan in Origination process.

Responsibilities:

  • Participate for the creation of Business Process Workflow Diagrams with Stakeholders.

  • Involved throughout the business solution Development Life Cycle (SDLC).
  • Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
  • Extensive experience in gathering Business and Functional Specification Document (FSD).
  • Defined information architecture for websites, including wireframes and navigation.
  • Experience in working with multiple RDBMS including Oracle 11i/9i/8i, SQL Server, Teradata and MS Access.
  • Review and reconcile all general ledger and subsidiary journals, including cash receipts, cash disbursements, accounts payable, accounts receivable, revenue releases, and accounts and reporting.
  • Conducted analyses of business architecture models currently documented by the Department and provided recommendations for inclusion in the target architecture using the principles from FEAF and DoDAF.
  • Assists in strategically identifying and developing goals and objectives according to business needs to align with Loan Services and organizational goals.
  • Good understanding in Mortgage loan in Origination process.
  • Helping in creating Use cases to end users in clearly understanding about loan processing and claim approval.
  • Skilled in gathering, analyzing and interpreting data from diverse sources and presenting complex scientific information to non-scientific audiences.
  • Experience in preparing Logical data models as well as Physical data models and document the same
  • Document analysis, requirement workshops, business process descriptions, use cases, scenarios, and workflow analysis, reconcile conflicts.
  • Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.
  • Extensive experience is using Ariba for good implementation process.
  • Good knowledge on Basel II standards set forth for managing credit risk and operational risk for Capital, Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
  • Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures to create a Business requirement Document (BRD) of Mortgage application.
  • Created artifacts such as Use Cases, Activity Diagrams, and Sequence Diagrams using MS Visio.
  • Participated in team meetings to improve overall implementation process.
  • Played a key role in planning, testing, and implementing system enhancement requests.
  • Involved in using bug tracking tools like d, bugzilli, and quality center combining a clean, fast interface for capturing and organizing issues with customizable workflows.
  • Extensive experience in using Service-oriented architecture (SOA)
  • Using Business and Department metric for business development excellence and drive successful behaviors and to improve process by using technique to walk through the design of a set of metrics.
  • Aided the QA team to understand the system and develop effective test plans, by conducting sessions
  • Adopt Rational Unified Process (RUP) methodology with emphasis on its six best practices for iterative and incremental development.
  • Planned all the RUP iterations and documented the artifacts throughout various phases. Conduct analyses of Business requirements and System specifications.
  • Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
  • Helped identifying reports for decision support system and interacted with database designers and architect for gathering the requirements for reporting.
  • Worked closely with the Lead Business Analyst to monitor progress, and the deliverables for the project.
  • Reviewed System Test Plans, wrote test scripts and worked with business folks to validate and execute the test scripts.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Environment: Windows XP, Adobe Photoshop, HP Quality Center, UNIX, MS Office 2007, Toad, Java, HTML, Test Partner 6.0, Microsoft Visio, SharePoint, Windows NT/XP, Oracle, SQL Server, RDBMS, RUP, UML

Confidential New York City, NY

Business Analyst

Confidential AG is a global investment bank. The Company offers a variety of investment, financial and related products and services to private individuals, corporate entities and institutional clients around the world.

Confidential has a truly global reach. Throughout the world, we’re active in many markets, economies and financial sectors. But despite our size, focus and purpose flows through the organization. Many voices, many cultures, many disciplines, many ways of looking at the world. One clear vision. We are diverse in the widest sense of the word, but we are unified.

Responsibilities:

  • Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology.

  • Worked with development managers to translate the business requirements into functional requirements (FRD) and non-functional requirements.
  • Created use case scenarios and documented work flow & business processes.
  • Analyzed business requirements and segregated them into Use Cases and activity diagrams using Rational Rose according to UML models thus defining the Data Process Models
  • Review and reconcile all general ledger and subsidiary journals, including cash receipts, cash disbursements, accounts payable, accounts receivable, revenue releases, and accounts and reporting.
  • Skilled in gathering, analyzing and interpreting data from diverse sources and presenting complex scientific information to non-scientific audiences.
  • Conducted analyses of business architecture models currently documented by the Department and provided recommendations for inclusion in the target architecture using the principles from FEAF and DoDAF.
  • Defined information architecture for websites, including wireframes and navigation.
  • Experience in working with multiple RDBMS including Oracle 11i/9i/8i, SQL Server, Teradata and MS Access.
  • Developed the activity diagrams, sequence diagrams, and created use cases using UML and AGILE methodology.
  • Experience in preparing Logical data models as well as Physical data models and document the same.
  • Performed GAP analysis to identify enhancements to the existing system.
  • Experience in using Basel II standards set forth for managing credit risk and operational risk for Capital Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
  • Good analytics on Risk Adjusted Return on Capital (RAROC) based upon Basel II standards on comparative basis to calculate ROI.
  • Create the business process models, Technical processes, data model, design wireframes, functional requirements documentation for the technical team to be able to develop the solution and or application.
  • Supported the assigned project manager with creating detailed project plans, scheduling and tracking project timelines
  • Gathered Business Requirement, after conducting JAD session with business User & other Stakeholder.
  • Created the Functional Test plans, Regression Test plans Integration Test plans and User Acceptance Test plans.
  • Effectively coordinated with the development team while creating the Technical Design Documents.
  • Effectively monitored the Defect Tracking process in the functional, integration and regression test phases of the project.
  • Anchored the project integration meetings to identify possible bottlenecks during the integration phase.
  • Established the scope of reporting functionality of the project, and worked with developers to provide business reports to the strategic advisory panel.
  • Performed manual tests as part of the Integration and User Acceptance Testing.

Environment: Windows 98 / NT, UNIX, Cisco, HTML, Rational Rose, Rational Requisite Pro, Data Warehousing, Clear Quest, SQL, MS-Project, MS-Office, WAN, LAN, VoIP, VPN, MPLS, FTP.

Confidential, charlotte, NC

BUSINESS ANALYST

Confidential is a retail organization operating retail stores and Internet Websites under two brands ( Confidential 's and Bloomingdale's) that sell a range of merchandise, including men's, women's and children's apparel and accessories, cosmetics, home furnishings.

Responsibilities:

  • Assisted the Project Manager, to prepare the vision and the scope for the project.

  • Prepared Business Requirement Document and Functional Requirement Document for the gathered requirements.
  • Worked with the Stakeholders, Project Manager and senior Business & SQA (Software Quality Assurance) Analysts in defining, documenting the business needs and Business Process flows.
  • Facilitated JAD workshops to identify project objectives and limitations and identification of key performance indicators.
  • Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
  • Conducted analyses of business architecture models currently documented by the Department and provided recommendations for inclusion in the target architecture using the principles from FEAF and DoDAF.
  • Skilled in gathering, analyzing and interpreting data from diverse sources and presenting complex scientific information to non-scientific audiences.
  • Participated in and contributed to as-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting.
  • Conducted walkthrough sessions with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
  • Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
  • Performed feasibility and adaptability study to identify the business critical areas from User perspective
  • Defined information architecture for websites, including wireframes and navigation.
  • Document analysis, requirement workshops, business process descriptions, use cases, scenarios, and workflow analysis, reconcile conflicts.
  • Documented the Functional Requirements (FRD) and the System Requirements documents.
  • Performed Gap analysis by identifying existing technologies and documented the enhancements to meet the end state requirements.
  • Worked actively with the QA (Quality Assurance) team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT)
  • Implemented agile methodology for running the project.
  • Analyzed test results and reported necessary corrective actions to the development team. Aided in regression analysis.
  • Monitored Defect Tracking system to prioritize defects and devise a plan for future enhancements.

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