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Business Analyst Resume

Harrisburg, PA


I am a Senior Business Analyst certified Scrum Master with over 10 years of Information Technology experience including Healthcare, Student Loans and Government. I have a deep understanding of Agile/Scrum and I have extensive experience coordinating overall testing efforts across all systems/platforms, system analysis, quality assurance, data analysis, determining and defining system specifications, change management, and business process improvement. I am well - versed in requirements gathering and in research to determine root causes for improvement, user acceptance, functional and regression testing, validation of established standards, process modeling and work flow modeling. In my current position, Flat File search engine, Requirements Traceability Matrix, I am using Team Foundation Server (TFS) to perform testing and QA reports and I am the Lead QA with shared Business Analyst responsibilities for the Confidential ngNet project. I am a dedicated and diligent team player with strong communication and interpersonal skills.


Agile/Scrum, Spiral, Waterfall, HP Agile Manager, BI Assessment, MS Project, SharePoint, IBM Rational DOORS, IBM Quality Management, Requirement Traceability Matrix creation, Software Testing, Team Foundation Server, Mainframe, JIRA, Alfresco, Microsoft Test Manager, .NET, XML, Middleware, Microsoft Visual Studio, Confluence, (novice) C++, Web Services SAP, (novice) CRM, (novice) SAS, HP Quality Center, API, Visual Basic, (novice) ABAP,HTML, JCL, Microsoft Office Suite, Visio, (novice) Flash, (novice)Java, Hardware repair


Confidential, Harrisburg, PA

Business Analyst

  • Performed Business Intelligence Interviews
  • Formatted verification notes to client
  • Creation of Use Cases
  • Business Intelligent assessments for Clients needs

Confidential, Camp Hill, PA

Senior Business Analyst

  • Scrum Master
  • Elicitation of Requirements
  • Facilitation User Story sessions
  • Presentation of Feature Demonstration
  • CRM effort planning
  • Created work flow process
  • Configuration of Visual Studio TFS 2013
  • Management of Product Backlog Items
  • Tasking of Product Backlog Items
  • Training staff on Agile methodology
  • Gathering and creating User Stories
  • Facilitation of the creation of Acceptance Criteria
  • Facilitated effort level sessions
  • Facilitated work story sessions

Confidential, Hershey, PA

Senior Business Analyst - Consultant

  • Gathering requirements for application knowledge transfer
  • Facilitating Knowledge Transfer meetings
  • Creating Business document
  • Creating Workflows
  • Creating Walk Troughs
  • Creating, updating and editing Confluence (pedia)
  • Tasking and managing session sign offs in JIRA
  • Facilitated daily Stand ups
  • Alfresco

Confidential, Mechanicsburg, PA

Senior Business Analyst/ QA Lead - Consultant (Government Clearance)

  • Creates workflow diagrams
  • During startup phase of project created RACI Matrix to determine the stakeholder’s priorities for sprints and total number of sprints needed.
  • Agile methodology
  • Facilitated Daily stand ups
  • Facilitated demo meetings to clients and Product owners
  • Facilitated Requirements meetings
  • Facilitated Defect meetings
  • Facilitated Triage sessions
  • Facilitated QA meetings
  • Created and managed Defect Matrix on a portal for client review. Priorities were assigned during weekly triage sessions.
  • Tested Flat File searches with PHP
  • Participates in the gathering of business requirements
  • Provides input in planning for Burn down Charts
  • Created java middleware service test scripts
  • Seeded Test Data with SQL
  • Worked with Visio Studio
  • Created API testing scripts
  • Organizes weekly triage sessions
  • Mentored staff
  • Sprint Planning
  • Provided training to staff
  • Analyzes business requirements
  • Works in TFS to perform testing and QA reports, use of AGILE and Spiral Methodology for the life of the project
  • Created project processes and templates that allowed the project team to operate within a variant of agile methodologies.
  • Maintains documentation used for Product Owner Metrics.
  • Writes test cases and provides life Cycle testing for replacement of Legacy system NETT.com to NGNETT
  • Product backlog analysis
  • RACI Matrix
  • Performs functional and regression testing
  • Participates in determines the point value of product backlogs
  • Assigns and provides direction to testers
  • Assigns tasks to Developers and other Business Analysts
  • Aided standardizing Web applications by preparing GUI standards and recommending alternatives for incorporation in phased, iterative manner.
  • Writes test strategy documents
  • Strategized implementation of RUP effort throughout SDLC.
  • Manages testing environments
  • Provides test run reports. Tracked Defects
  • Writes a portion of the Release Documents
  • Managed Clients expectations
  • Coordinated work plans between project manager and client using TFS.
  • Gives presentations to client and product owner on a monthly basis

Confidential , PA

Senior Business Analyst/QC (Government Clearance)

  • Used detailed knowledge of business management policies, business process analysis methodologies, practices, concepts and principles in order to support the required development of recommendations for improvement in command operations and objectives
  • Agile methodology
  • Created Requirement Traceability Matrix for the Finance department. I documented requirement during interviews with the SME’s
  • Worked With Visio Studio
  • Used SQL statements in TOAD (Flat File Search engine)
  • Facilitated Requirements gathering meetings
  • Used Rational DOOR with Quality Manager for UAT and Regression testing repository along with requirement testing traceability
  • Facilitated Presentation meetings
  • Used Sharepoint
  • Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
  • Created Requirement Traceability Matrix mapping for ongoing carcass JCL application.
  • Provided support in the development and validation of legacy systems to SAP through functional test execution, function design reviews, and other migrating strategies
  • Assisted customers in performing business transactions in the Navy SAP Supply system Supported fact-finding analytical and problem solving methods and techniques to identify interrelated business functional problems and related solutions
  • Documented Software System Requirements (SSR) and BPR for SAP R/3 and BW teams.
  • Designed the Goods Movement Sock in Transit (SIT), External Repair and Organic Swim lane Charts using Microsoft Visio application
  • Produced business, functional, and non-functional requirements documentation for projects that involved the integration of complex enterprise systems. Demonstrated progressive changes to stakeholders at regular intervals. Elicited feedback and reported to business on development and testing activities.
  • Translated ARIS Models to Swim lane charts and then to test tracks to complete Continuity UAT Planning Packages (CUPP) documentations
  • Inputting Process Step, Step Notes and Functional Design Specifications (FDS) Information into an Access Database
  • Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools.
  • Interfaced with SMEs to prepare BPR documents for ongoing projects.
  • Performed the reorganization of the BBP and Functional Design Specifications (FDS)
  • Provided DCO training for the UAT team
  • Provided jabber training and connectivity for the UAT team
  • Hosted several DCO meetings for the UAT team
  • Organize Excel Checklist Spreadsheets to consolidate all testing scenarios for the Order fulfillment and Inventory Management team
  • Worked with Quality Center, DOORS, and ECMS to access the latest approved test tracks
  • Maintained mainframe programs and requested upgrades to current programs
  • Used CULPRIT, COBOL, and JCL languages to perform my duties
  • Provided functionality to the repair process
  • Job processes included managing the BOA contracts
  • Worked on creating documentation to chart programming changes and updating programming libraries
  • Provided 24/7 support for my assigned job process
  • Performed regression testing and cleanup for ERP conversion
  • Assisted the CUTOVER team with their Continuity UAT Planning Packages (CUPP) documents
  • Performed analysis on all of the Functional Business Areas (FBA)
  • The FBA consist of Planning, Budgeting, Repairs, Procurement, Order Fulfillment, Inventory Management, and Finance
  • Worked on the High Level Business Process (HLBP) Swim lane Chart and Cartoon diagram
  • Organized the requests for material and plant extensions between UAT, STP, and Regression teams in the RS8 Navy ERP based upon preset requirements
  • Handled material conflicts between the UAT, STP and Regression teams and micro manage tester’s needs and material conflicts
  • Researched materials with queries and table comparisons

Confidential, August

Harrisburg, PA

Business Analyst

  • Gathered and manipulated company production figures into a weekly and monthly trend report
  • SQL (Flat File search engine) queries and scripts
  • Created a Data Catalog to track data used on all reports and to ensure consistent mappings with systems of record.
  • Distributed reports nationally via intranet
  • Used Excel and Access products to gather and manipulated company production figures into a weekly and monthly trend report
  • Performed Programmed and processed SAS report as needed by management
  • Worked with the Vice Presidents of Confidential, AIG, and Aetna on report details
  • Provided training to staff

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