We provide IT Staff Augmentation Services!

Business Analyst Resume

Lauderdale, FL


A dedicated creative professional in analysis, software/hardware implementations and “Go Lives” with 16 years cumulative experience utilizing qualitative and quantitative analytical skills to evaluate and deliver efficiencies that meet and exceed user requirements. Proven mastery with Six Sigma and project management tools.


e - Learning Manager , Confidential, Weston FL

  • LMS Administrator: Launched and designed the gBus, Confidential ’s online learning tool that currently hosts 11,000+ registered learners and 2,500 resources, with 65 learning curricula
  • Software product life cycle project management: Interfaced with business analysts and end users on systems design and implementation for upgrades and life cycle management
  • Provided training & project management for Micorosoft Lync, Zoho, Teamworkpm migrations
  • Designed training programs for online & classroom training
  • Manage LMS budget and reimburseables

Business Analyst, Confidential, Ft. Lauderdale FL

  • The City of Confidential department responds to over 1,000 emergency calls per month
  • Authored multiple queries using use cases and story boards to develop new Crystal reports for performance enhancement, cut process time by 05%
  • Generated operational and financial reports using Crystal Reports, Access, and Excel to identify variances
  • Managed annual budget preparation, monthly reconciliations, and financial reporting to City
  • Designed and implemented Dashboard tool for KPI reporting

Sole Proprietor, Confidential , Miami FL 

  • Strategic branding, positioning, and analysis to achieve successful market entry for healthcare start up
  • Provided project management analysis, scope and planning support for software migrations to South Florida county EMS organizations
  • Developed data analytics methodology and programs for Emergency Management agencies and South Florida cities and towns
  • Provided financial analysis and forecasting for budget preparation for South Florida EMS agencies

Associate Director/Senior Project Lead , Confidential, Miami, FL 

  • Reconciliation of Travel reimbursement accounts
  • Annual budget preparation for Division of Community Relations
  • Managed cash A/R for International Health Center
  • Managed funding agencies Direct/Indirect monies for Provosts office
  • Funded/Sponsored program fixed asset audit, 3 years (successfully located $1M equipment, implemented training & Six Sigma quality improvement project to rectify misallocations, Six Sigma green belt achieved
  • Forecasting and analysis for medical campus, Deans Office 4 years

Hire Now