SUMMARY:

• 8+ years of professional experience as a Business Analyst in Business Analysis, Requirement Gathering/Analysis, and Business Process flow, System Analysis, Design, and Development.
• Extensive experience in development with comprehensive understanding of Software Development Life Cycle (SDLC), various phases like Requirements Analysis, Design, Development and Testing.
• Good experience in SDLC Methodologies like Waterfall, Agile - Scrum Software Development.
• Good knowledge in the area of requirement gathering.
• Interacted with stakeholders to understand the scope of the project, identify business rules, gathered and documented the requirements by applying context free questions, surveys.
• Good experience in project planning with initiative, critical thinking and capable of being adapted easily.
• Excellent knowledge in mapping out end to end processes by gathering required information by facilitating meetings with involved multiple teams.
• Actively involved in transition effort from project to service.
• Excellent knowledge in Requirement Engineering with different phases like, Requirements Elicitation, Requirement Analysis, Requirement Specification, Requirement Validation and Requirement Management.
• Conducted and participated in JAD / JAR Sessions to resolve open issues, change requests so that the application meets the business requirements and deadlines.
• Actively participated in the follow up meetings with different stake holders to analyze the requirements.
• Designing and reviewing of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications and testing documents.
• Good knowledge in using automated tools like Rational Requisite Pro, requirement planning, designing and drafting Requirement Traceability Matrix (RTM).
• Involved in creating focus groups for requirement gathering.
• Excellent documentation skills for creating modeling diagrams in both traditional approach and object oriented approach.
• Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
• Created Data Flow Diagrams capturing flow of information between systems.
• Involved in GAP and SWOT analysis.
• Excellent communication, analytical and presentation skills. Successful in meeting deadlines and handle pressure coordinating multiple tasks.
• Worked closely with the QA team during the functionality testing and helped in the user acceptance testing.
• Assisted QA Team in developing the Test Cases, Test Plans and tested the final application for usability testing to verify whether all the User Requirements were catered to the application.
• Involved in manual testing and UAT with the development team and QA

TECHNICAL SKILLS:

Methodologies: SDLC,Agile, Waterfall

Business Modeling Tools: MS Office, MS Visio, Rational Rose

Project Management: MS Word, MS Excel, MS Power Point, MS Outlook (Microsoft Office), SharePoint, Lotus Notes, Guidewire Integration

Other tools: Rational Requisite Pro, HP Service Manager

Programming Languages: SQL, HTML, Oracle, Java, C, C++,

Databases: MS Access

Testing Tools: Load Runner, Quality Center, Rational Clear Quest

Operating systems: Windows 95-2000, XP, Vista, Window 7

PROFESSIONAL EXPERIENCE:

Confidential, Delaware, Topeka KS

Sr. Systems Business Analyst

Responsibilities:

• Performed Job responsibilities as a lead Business Analyst and gathered requirements through stakeholder interviews, client meetings and JAD sessions.
• Worked on business artifacts like BRD, FRD, Test Cases, data mapping matrix, etc.
• Created RFPs for IT service projects and worked with the stakeholders and finance department on refining the project budgets and costs.
• Ensured that processes and projects are documented and complied regularly to maintain highest standards of business process.
• Used MS Project to assist the Project Manager in managing project resources for the development team.
• Performed bi-weekly project quality reviews and escalate any functional quality issues or concerns to PMO.
• Delivered track and monitor reports for the team during project implementation and managed requirements, identified task dependencies for different project teams.
• Conducted weekly team meeting to discuss the current task status and upcoming tasks for the coming weeks and created reports for stakeholders and PM.
• Created task reports and defect triages, communicate with clients and stakeholders.
• Used the data modelling concepts in the requirement and design phase to illustrate relationship between data.
• Created data modelling flowchart to illustrate the data.
• Assisted internal and external business partners/clients and IT personnel to define and refined business requirements and support operational processes exclusive to insurance and business process management and facilitate the requirements gathering process.
• Used JIRA in creating user stories, also to run daily stand up and track the progress in Agile Environment.
• Worked on FAST and Life Cad policy administration platforms.
• Worked on Team Foundation Server i.e. TFS setup and used it to manage requirements, documentation, release notes, testing artifacts and source control.
• Used Visual Studio for database branching and release version source control.
• Tested and managed new solutions or processes, worked with Delivery Quality team for testing and data quality measurements.
• Used SQL stored procedure for data validation using My SQL Server.
• Manipulated the SQL query to match the requirement for the analysis of the data.
• Documented system functions to support development activity and operational processes using SharePoint.
• Used SharePoint to access any data that’s been saved and upload the documents and edit them as in when required.
• Effective project management skills and ability to understand Insurance terminology, insurance practices/processes and business trends.

Confidential

Research Assistant

• Expertise in process creation for managing site surveys from about 500 locations across United States.
• Facilitated sessions with all support teams to capture requirements and to gather information for creating the site survey process
• Actively involved in coordinating the site surveys by following up so that accurate information’s are received in a timely manner.
• Involved in uploading the site surveys in SharePoint and maintaining it with up to date information
• Expertise in creating the site surveys and managing the site surveys by capturing the requirements.