SKILL SET:

Operating Systems: Windows UNIX (HP - UX, Linux)

Languages: C, C++, FORTRAN, BASIC, Visual Basic, Java. VB.NET

Micro Software: Microsoft Word, Excel, Visio, WordPerfect, MS-Project, MS- Access, Power Point

Databases: Microsoft SQL Server, Oracle, Omnis7, Access

Client Server Software: .NET, Powerbuilder, Omnis7

EXPERIENCE: 

Confidential

Los Angeles, CA

Business Analysis Supervisor

• Manage Business Analysts and Training staff
• Elicit business requirements and document
• Manage website and IVR
• Manage relationships with vendors

Confidential

Sherman Oaks, CA

Business Analysis and Project Management Consultant

• System Maintenance on client systems
• Upgrading of processing of lab results in existing system (National Toxicology Specialists)
• Facilitating adherence to new regulations
• Documented and enhanced legacy systems
• Designed and managed User Acceptance Testing of upgraded systems

Confidential

 Sr. Business Systems Analyst -Data Engineer

• Confidential 7 Legacy Talent Management System
• Elicted shortcomings and new Features for system to manage contracts and payments to above the line talent
• Wrote several hundred AGILE User Stories in Team Foundation Server for replacement system.
• Upgraded User Experience and system flow and process.
• Maximized Kendo based interface to make system easier, more reliable and efficient
• Performed QA on new system and document problems and designed and scripted UAT
• Provide wire frames for new system using Balsamiq Mockups
• Consulted on SQL Server Database upgrades for new system using MS SQL Server Management Studio

Confidential

Contract Business Analyst/Project Manager

• Requirements gathering and creating Business Requirements and Functional Requirements documents
• Management of software projects including ICD-10
• Remediation of ICD-9 to ICD-10
• Designed new Coordination of Benefits architecture
• Analysis of Databases for ICD-10 changes (SQL Server)
• Code analysis for modification to accommodate ICD-10.

Confidential

Thousand Oaks, CA

Contract Business Analyst/Project Manager

• Requirements elicitation and specification for web based clinical trial result submission system.
• Quality Assurance testing of new software
• Writing and performing test cases in HP Quality Center. version of vendor software.
• Data Migration testing and validation.
• Project management of testing, user acceptance testing, training, documentation and implementation in MS Project.
• Migration of FDA regulated data in Documentum
• Analysis of Metadata using SQL Server and Oracle tools
• User Experience changes with mockups

Confidential

Sherman Oaks, CA

Business Analysis and Project Management Consultant

• Electronic Medical Records and Revenue Cycle needs assessment, purchasing, adoption, training and project management
• Health Information Technology for Economic and Clinical Health Act (HITECH Act)consulting for medical practices
• Requirements elicitation and production of scope documents, requirements documentation and test plans
• System Design and Program Development for drug testing programs at background provider and Medical Review Officer (Created use cases and story boards, wireframes, detailed documentation and training ) (.Net environment)
• Performed Cost justification for new programs and software enhancements
• Programming of new drug testing evaluation software in Visual Basic and Omnis 7
• Architected and initiated new business areas (drug testing evaluations, new background products)

Confidential

Westwood, CA

Sr. Business Systems Analyst

• Technical Support for web based and integrated health care evidence based system
• Implemented HP Quality Center tracking for Technical Support issues triage, testing and metrics (moved defects from Bugzilla)
• Led effort to clean up Technical Support backlog.
• Management reporting of Technical Support and Quality Assurance Metrics (HP Quality Center and Saleslogix)
• Analysis of reported defects to improve the Quality Assurance Process (triage and assignment MS Project)
• Defining and documenting procedures for client support, technical support and application releases
• Project management (waterfall, agile and scrum)
• Release management, documentation, release notes and client notification
• Data validation in SQL Server

Confidential

Culver City, CA

Sr. Business Systems Analyst /Project Manager

• Requirements gathering and design of programs for web based drug testing and background investigations. (Java, VB.NET, Use Cases, RUP, Agile, Waterfall,, mockups and wireframes, project management of projects MS Project)
• Instrumental in numerous client retention efforts, integrations with partner’s systems, and development of new products (HRXML and HTTPost). Defined interchange protocols for client and other divisions within the enterprise.
• Researched and designed several labor saving systems, adding 2 million dollars to the bottom line.
• Documented existing legacy system (Java, J2EE, Java Script, HRXML, Oracle, Visual Basic)
• Performed Quality Assurance and User Acceptance testing of new and modified software.
• Project Management of multiple projects (waterfall and Agile, MS Project)
• SME in several business areas (drug testing, background investigations)
• Created XML schemas for data transfer to and from clients and vendors
• Designed system for locations, pricing, billing and payment of drug collections
• Designed IVR system for random drug testing for physicians.
• Created SQL queries to identify applicants with miscoded Social Security numbers.

 Confidential Los Angeles, CA

Information Systems Manager

• Managed Information Systems department of the leading medical review organization. (12 direct reports)
• Gathered requirements and wrote requirement documentation, test plans, and procedure documentation
• Designed and developed systems for accession, evaluation and reporting of 4 Million drug testing results per year ( Omnis 7, SQL Server, Unix, HL-7, PowerBuilder)
• Instrumental in growing company sales over 1500% in 9 years with little staff increase. (Productivity growth through more efficient software, Client support, sales participation-technical presentations).
• Designed and managed multiple IVR systems for results reporting (RightFax)
• Managed Development projects (MS Project).
• Created computer telephony system for call center.
• Instituted document processing and storage system linked directly with lab results. (Workflow)
• Discovered and documented $500k in SLA penalties from vendor in SQL Server.

Confidential

Glendale, CA

Data Processing Manager

Responsibilities:

• Managed operation of data processing department including programming, operations, telecommunications, software sales and marketing, service bureau functions and in-house billing and mailing. (Unix, C, Informix)
• Programmed enhancements to existing system.
• Managed commercial paging system.
• Made hardware and software acquisitions.