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Senior Business Analyst Consultant Resume

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Cincinnati, OH

SUMMARY:

  • Driven Technology Professional with experience leading, advising and facilitating both business and technology solutions.
  • Business Analysis, Data Science, Process Management
  • Requirements Management, Requirements Elicitation and Requirements Analysis
  • Excellent written and oral communication skills
  • Proficient in analytics and reporting
  • Strong analytical, problem - solving skills
  • R, SQL, Python, data mining with scikit-learn, numpy, Java
  • Ability to draft project artifacts (Processes, Flow charts, UML diagrams (use case diagrams, ERD's, activity diagrams)
  • Interpret wireframes and user interface specification documents

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Senior Business Analyst Consultant

Responsibilities:

  • Mapped system and document data fields
  • Created form specification documents
  • Updated document database
  • Planned and coordinated testing activities for user acceptance and business acceptance testing
  • Created test reports from ALM
  • Drafted test plans
  • Created future state process flow charts

Confidential, Dayton, OH

Business Analyst

Responsibilities:

  • Requirements Elicitation, Requirements Analysis & Requirements Management
  • Supervised Software development team members, Mentored Associates
  • Drafted Business Requirements, Use Cases, and UML diagrams
  • Demonstrated software products to potential clients
  • Project Scope, Stakeholder Analysis, WBS
  • Estimated software development efforts using quantitative management tools and the use case point method
  • Maintained project spend projections
  • Published monthly project status reports
  • Scheduled Software iterations and Software releases

Confidential, Cincinnati, OH

IT Consultant - Business Analyst

Responsibilities:

  • Research
  • Gap Analysis - documented system GAPs, translated GAPs into business requirements
  • Requirements Elicitation - facilitated requirements elicitations sessions with business SME’s

Confidential, Cincinnati, OH

IT Consultant - Business Analyst / Project Manager

Responsibilities:

  • Artifacts - (Visio Diagrams, State Diagram, Needs Hierarchy, Tracking Spreadsheets)
  • Project Scope, WBS, Project Risk, Stakeholder Analysis, Mentoring Associates
  • Document Inventory, Document Management Process, Work Flows

Confidential, Cincinnati, OH

IT Consultant - Business Analyst

Responsibilities:

  • Mapped data fields in the LPS system for the Servicing File and ARM Notices (Data mapping and data validation)
  • Facilitated UAT Testing and Data Validation sessions with business stakeholders and IT
  • Performed data analysis - KPI's and Process measures
  • Analyzed requirements for the Servicing File & Adjustable Rate Mortgage notices
  • Analyzed State Legislation requirements for PNC Mortgage Servicing
  • Facilitated sessions with business Managers and IT to determine the Servicing File content, layout and order

Confidential, Cincinnati, OH

IT Consultant - Lead Process Engineer

Responsibilities:

  • Evaluated process structure, provided recommendations based on CMM Maturity Model to improve capability and maturity level
  • Documented processes and work instructions based on changes from Facets Implementation
  • Updated and published training material using SAP RWD uPerform
  • Facilitated process review sessions
  • Tracked and reported Business Process Engineering milestones
  • Provided project updates in collaboration with multiple vendors
  • Compiled and Drafted On-boarding and references material

Confidential, Columbus, OH

IT Consultant - Business Analysis / Documentation Analyst

Responsibilities:

  • Interpreted wireframes and user interface specification documents
  • Translated functional specification documents, identified and documented procedural changes
  • Reviewed impact and change controls documents
  • Updated procedural documents
  • Validated workflows in the QA environment
  • Developed tracking reports for weekly status updates

Confidential, Dayton, OH

Project / Program Manager

Responsibilities:

  • Maintained Lotus Notes Database and Solution Service Web Site
  • Maintained CMM maturity and capability levels via a defined process architecture, policies and measures
  • Performed annual process reviews and efficiently managed process development requests
  • Organized and facilitated training to department managers with focus on process development
  • Facilitated business and process improvement sessions, conducted process development training sessions
  • Developed SIPOC’s and improved process cycle times
  • Documented, published and distributed 266 procedural documents, processes and policies
  • Maintained policies, processes and procedures according to ISO 9000 standards and guidelines
  • Tracked and reported process performance measures

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