Senior Business Analyst Consultant Resume
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Cincinnati, OH
SUMMARY:
- Driven Technology Professional with experience leading, advising and facilitating both business and technology solutions.
- Business Analysis, Data Science, Process Management
- Requirements Management, Requirements Elicitation and Requirements Analysis
- Excellent written and oral communication skills
- Proficient in analytics and reporting
- Strong analytical, problem - solving skills
- R, SQL, Python, data mining with scikit-learn, numpy, Java
- Ability to draft project artifacts (Processes, Flow charts, UML diagrams (use case diagrams, ERD's, activity diagrams)
- Interpret wireframes and user interface specification documents
PROFESSIONAL EXPERIENCE:
Confidential, Cincinnati, OH
Senior Business Analyst Consultant
Responsibilities:
- Mapped system and document data fields
- Created form specification documents
- Updated document database
- Planned and coordinated testing activities for user acceptance and business acceptance testing
- Created test reports from ALM
- Drafted test plans
- Created future state process flow charts
Confidential, Dayton, OH
Business Analyst
Responsibilities:
- Requirements Elicitation, Requirements Analysis & Requirements Management
- Supervised Software development team members, Mentored Associates
- Drafted Business Requirements, Use Cases, and UML diagrams
- Demonstrated software products to potential clients
- Project Scope, Stakeholder Analysis, WBS
- Estimated software development efforts using quantitative management tools and the use case point method
- Maintained project spend projections
- Published monthly project status reports
- Scheduled Software iterations and Software releases
Confidential, Cincinnati, OH
IT Consultant - Business Analyst
Responsibilities:
- Research
- Gap Analysis - documented system GAPs, translated GAPs into business requirements
- Requirements Elicitation - facilitated requirements elicitations sessions with business SME’s
Confidential, Cincinnati, OH
IT Consultant - Business Analyst / Project Manager
Responsibilities:
- Artifacts - (Visio Diagrams, State Diagram, Needs Hierarchy, Tracking Spreadsheets)
- Project Scope, WBS, Project Risk, Stakeholder Analysis, Mentoring Associates
- Document Inventory, Document Management Process, Work Flows
Confidential, Cincinnati, OH
IT Consultant - Business Analyst
Responsibilities:
- Mapped data fields in the LPS system for the Servicing File and ARM Notices (Data mapping and data validation)
- Facilitated UAT Testing and Data Validation sessions with business stakeholders and IT
- Performed data analysis - KPI's and Process measures
- Analyzed requirements for the Servicing File & Adjustable Rate Mortgage notices
- Analyzed State Legislation requirements for PNC Mortgage Servicing
- Facilitated sessions with business Managers and IT to determine the Servicing File content, layout and order
Confidential, Cincinnati, OH
IT Consultant - Lead Process Engineer
Responsibilities:
- Evaluated process structure, provided recommendations based on CMM Maturity Model to improve capability and maturity level
- Documented processes and work instructions based on changes from Facets Implementation
- Updated and published training material using SAP RWD uPerform
- Facilitated process review sessions
- Tracked and reported Business Process Engineering milestones
- Provided project updates in collaboration with multiple vendors
- Compiled and Drafted On-boarding and references material
Confidential, Columbus, OH
IT Consultant - Business Analysis / Documentation Analyst
Responsibilities:
- Interpreted wireframes and user interface specification documents
- Translated functional specification documents, identified and documented procedural changes
- Reviewed impact and change controls documents
- Updated procedural documents
- Validated workflows in the QA environment
- Developed tracking reports for weekly status updates
Confidential, Dayton, OH
Project / Program Manager
Responsibilities:
- Maintained Lotus Notes Database and Solution Service Web Site
- Maintained CMM maturity and capability levels via a defined process architecture, policies and measures
- Performed annual process reviews and efficiently managed process development requests
- Organized and facilitated training to department managers with focus on process development
- Facilitated business and process improvement sessions, conducted process development training sessions
- Developed SIPOC’s and improved process cycle times
- Documented, published and distributed 266 procedural documents, processes and policies
- Maintained policies, processes and procedures according to ISO 9000 standards and guidelines
- Tracked and reported process performance measures
