SUMMARY:

• Over 10 years of diverse progressive experience in Information Technology, with emphasis on Business Analysis.
• Expertise in working with Business Analysis, Business Processes, and Business Requirement Documents.
• Experienced in Scrum/Agile software development methodology creating successful applications by working in cross - functional teams.
• Ability to analyze requirements from Stakeholders and determine best use of software applications to fulfill those requirements.
• Ability to decipher accurately the need of the business departments through the requirements gathering process and then articulating these requirements to the Scrum Team in an effective manner.

TECHNICAL SKILLS:

• Jira
• SQL
• JavaScript iOS
• Visio
• Oracle 11g
• .NET
• Excel
• TFS

PROFESSIONAL EXPERIENCE:

Confidential, Sterling Virginia

Senior Business Analyst / Scrum Master

Responsibilities:

• Work as an agile/Scrum Subject matter expert to guide Core scrum Team on Proper implementation of Scum
• Conduct meetings with the multiple Scrum teams explaining the various concepts of Scrum
• Conduct meetings with business users to provide them with status reports, gather requirements and answer their questions Design and develop operational work flows based on Agile/Scrum methodology
• Facilitated team organization and ceremonies such as sprint planning, daily stand-ups, sprint/iteration, reviews/demos, and retrospectives.
• Coordinate between the programmers and testers to explain the details of the PBIs in a sprint
• Explain in detail to testers the particulars of how to test a PBI.
• Lead the Sprint Demo sessions in demonstrating the PBIs accomplished by the team in the Sprint.
• Work with the business users of multiple software applications to extract requirements to create Product Backlog Items in Jira.
• Assisting Product Owner in developing and maintaining the Product Backlog in Jira for multiple SharePoint 2013 and .NET based applications.
• Overseeing the development of prototypes making sure that the customer and internal business user needs are addressed.
• Training business users with new enhancements and new changes that are being incorporated
• Manage review cycles with business users in all phases of the Development, making sure that Project goals are met
• Coordinated developers working on different functionalities and provided them key information they required to finish their User Stories.
• On a day-to-day basis worked with the entire team from the Product Owners, to the UI developers, to the system developers, to the QA team, to the technical writers to complete all the User Stories being worked on.
• Ensured the team is tracking and communicating team progress and metrics
• Facilitated and enabled and environment of collaboration and creativity.

Sr. Business Analyst

Responsibilities:

• Elicited business requirements, analyzed data/workflows, and defined the scope, financial projections and Cost/Benefit analysis.
• Worked closely with process Owners and programmers to transform business requirements into technical requirements.
• Delivered documentation as needed and/or defined by documentation standards (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs, etc.).
• Worked on the development of product roadmaps and project planning.
• Developed prototype of new information processing application; met with client groups to determine user requirements and goals, thus converting user requirements into business requirement document (BRD) and functional requirement documents.
• Created User Story documents to explain to the developers the functionality required by the end user of the software application.
• Involved in the development of business and technical requirements in preparation of system architecture, information strategy, and detailed design documents for business needs and processes.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, thus ensuring that critical requirements are not missed.
• Analyzed business requirements, performed GAP analysis and segregated them into high level and low level use cases, activity diagrams and state chart diagrams.
• Assessed impact and implications from a cost, efficiency, effectiveness/value, contractual, legal and/or regulatory standpoint.
• Involved with regular walkthroughs and meetings to discuss bottlenecks in the system and possible solutions with the development team.
• Analyzed user requirements, attended change request meetings to document changes and implemented procedures to test changes.
• Planned, scheduled, and controlled projects based on plans and requirements outlined by the business.
• Interacted with developers to report software bugs and re-tested the fixed issues

Technical Support Specialist

Responsibilities:

• Installed, configured, and trouble-shoot transport protocols supported by Windows NT Server TCP/IP
• Provided support for TCP/IP problems, networking, printing, communications media, & system-related problems
• Created and managed new user and group accounts
• Established user accounts with proper permissions to the network, allocated disk space to accounts, & made sure that security features are implemented to their full extent
• Provided support for applications, which includes financial, inventory, customer service and maintenance functions
• Provided end user support via telephone and hands on support, which included installing, configuring and troubleshooting hardware and software