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Quality Assurance Manager Resume

Ft Worth, TexaS

SUMMARY:

Accomplished IT professional, with more than 10 years of experience facilitating critical software releases and improving quality assurance processes for a number of global, prestigious organizations. Meticulously test numerous features encompassing a broad spectrum of platforms and environments, with successful record of maximizing performance and efficiency. Skilled project coordinator, known for building and motivating talented teams. Specialized expertise in all aspects of System Development Life Cycle, with broad - based experience across multimedia, insurance, communications, and publishing industries.

KEY STRENGTHS:

  • System Development Life Cycle Management
  • Quality Assurance Management & Engineering
  • Team Leadership
  • Test Case Design & Execution Back - End & Front-End Testing
  • Technical Documentation & Reporting
  • Defect Tracking & Resolution
  • Project Management
  • End-User Support Technical Troubleshooting

TECHNICAL PROFICIENCIES:

  • Oracle 9, TOAD, Java EE, JavaScript, CSS, PowerBuilder, SQL Server 7.0, Windows XP, VI, BizTalk, UNIX, VBScript, C++
  • Microsoft Office Suite 97, 2000, Sybase, Client Server, RDBMS, Root Cause Analysis
  • MS SharePoint, .Net, Quality Center, UFT, Microfocus Silktest, Web Services and AS/400

PROFESSIONAL EXPERIENCE:

Confidential, FT Worth, Texas

Quality Assurance Manager

Responsibilities:

  • Oversees QA team day to day work activity and implements the development and maintenance of quality standards and processes to meet company standards in the area of Software Quality Assurance.
  • Reviews requirements specification documents and software design specification documents and manages development of employed test plans and test cases.
  • Define and scale the Testing Methodology to the individual project needs for appropriate test planning, strategy, execution and feedback cycles to occur.
  • Own the development and continuous improvement of the Quality Assurance Life Cycle ( Confidential ) measures.
  • Select, develop, and motivate qualified staff to effectively carry out departmental functions and provide for the continuity of managerial and specialized skills.
  • Established, evaluate, design and implement proven industry practices utilizing testing automation, load generation, modeling and statistical analysis tools.
  • Architect and Design our Testing Center of Excellence ( Confidential )
  • Citrix Environment Testing and automation
  • Audit all production implementations to ensure compliance with established policies and procedures.
  • Manage the execution of Systems, Integration, Functional and Regression Testing

Confidential, Tulsa, Oklahoma ·

Quality Assurance Manager

Responsibilities:

  • Developed QA Process and Framework, customized to align with company’s B2B products and services.
  • Lead quality assurance process improvement efforts
  • Manage production code releases
  • Test eCommerce websites and components
  • Defined Functional, Integration, User Acceptance and Regression Testing
  • Utilization of Rally defect tracking and SilkTest automated software testing tools

Confidential, Dallas, Texas ·

Senior Lead QA Engineer

Responsibilities:

  • Lead QA Engineer for Insuritys’ major clients including Farmers and Tri State Commerce ( Confidential ).
  • Increased Insuritys’ quality by developing retrospectives and metrics review.
  • Extensive experience in Functional, Integration, Regression, User Acceptance, and System Testing.
  • Utilized Mercury Quality Center and QTP for automated and regression testing

Confidential, Tulsa, Oklahoma ·

Senior Lead QA Engineer

Responsibilities:

  • Experience utilizing Mercury Quality Center Administration and Standardization.
  • Experience utilizing QTP for automated and regression testing

Confidential, Tulsa, Oklahoma ·

QA Engineer

Responsibilities:

  • Reduced 4-week testing schedule to one week by developing TV Guides’ Quality Assurance Automated Testing Framework; built and implemented process framework to accommodate their aggressive project schedule by utilizing QTP and Mercury Quality Center.
  • Recognition of 10-year anniversary with company and consistently leading teams to project success.

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