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Quality Assurance Lead Resume

Richardson, TX


  • Over 10 years of experience in IT with special focus on team building, working with systems integrators and partners, on a wide spectrum of areas including but not limited to Change Management, Risk Management, Quality Assurance/Software Testing, Software Process Improvement, Release Management, Support Operations with an excellent track record of strategic planning and team building.
  • Lead large enterprise wide project development & quality programs in a highly regulated environment by providing innovation, excellence and value addition.
  • Testing Processes, Quality Life Cycle Management, Team Building, Change Management, Release Management, Leading onshore/offshore teams.
  • Agile, Continuous delivery and ClearPath testing and implementation methodologies
  • HIPAA Health Information and Security & Privacy requirements.
  • Matrix and Cross - Functional organization.
  • Scope, Schedule, Communications, Resource, Risk and Issue Management plans.


  • Quality assurance and leadership.
  • Tactical solutions and strategic road maps.
  • ALM/SQL/SDM, Performance Center.
  • Agile, Scrum, Iterative Development.
  • Application and infrastructure integration.
  • Knowledgeable in ITIL process.
  • Impact analysis, sizing and estimation.
  • Test planning, coordination, risk assessment planning.
  • Functional and Non-functional testing, regression, manual, automated and ah-doc testing.
  • Root Cause Analysis.
  • Defect analysis and management.
  • Organizational change management.
  • Systems Integrators’ and contractors engagement and partnership.
  • Systems architecture and design.
  • Negotiation, collaboration and communication.


Quality Assurance Lead

Confidential, Richardson, TX


  • Overall testing effort planning and effort estimation.
  • Oversee execution of tests according to approved test plans and deployment schedule.
  • Ongoing review of Test Cases by team members and ensure proper Test Coverage.
  • Define work schedule, allocation and tracking of tasks to the team - FTE’s Contractors and Offshore resources.
  • Lead, guide and monitor the analysis, design, implementation and execution of test cases, test procedures and test suites.
  • Identify, escalate, and help the team to resolve issue and coordinate with Technical & Business Process Teams for Defect Management, Resolution and Reporting.

QA Analyst

Confidential, Lewisville, TX


  • Involved in all the stages of Software Development Life Cycle such as analysis, design, development, testing and documentation
  • Review the BRD’s and Manual Test scripts with SME’s and the Business User’s to understand the architecture and functionality of the application.
  • Working closely with off shore team for accurate test results
  • Converted Excel Spreadsheets to XML, Text files to Excel Spreadsheets etc., and did data analysis.
  • Read, understood and validated daily feed (batch files) received from billing department.
  • Work experience within MIS External Reporting/Treasury and IR2 Reporting team.
  • Experience in Gathering CR (Change Request), BRD to prepare Test Plan for the project to coordinate and schedule the process for execution
  • Experience working with SQL queries to retrieve data from different schemas
  • Used and assisted extensively TOAD interface to compile, modify, and execute various SQL queries to retrieve data from various resources.
  • Experience working with large scale data related initiatives such as data conversions, data integration, data warehousing, data repositories, and data cleanup & data governance.
  • Did gap analysis on current and future Quarterly Performance Reports for documentation purpose.
  • Working closely with the PM, business team, IT team for getting tasks done on time.
  • Experience working with Excel spreadsheet to validate the reporting results.
  • Documented the bugs that were found during the process of manual and functional testing and reported the same to the manager and the developers
  • Worked closely with team members to understand the application (business requirements) and deadlines which testing needs to be completed.
  • Interacted with developers to resolve the defects found during the testing phase
  • Involved actively in the business & team meetings and have worked on multiple projects simultaneously.

QA Team Lead



  • Prepared Requirement traceability Matrix, Test Scenarios and Test cases.
  • Developed test plans and executed tests.
  • Developed testing schedules, estimates and milestones.
  • Defined, implemented, and completed testing activities within tight project deadlines.
  • Proposed appropriate and creative solutions to QA testing challenges.
  • Actively participated and contributed to the QA standardization process.
  • Performed Functional, Regression, System and Retesting on various applications/Platforms.
  • Managed application test cycles and delivery with outsourced partners.
  • Supporting triage calls from testing perspective. Execution of test scenarios related to defects and test data facilitation to the defect owners.
  • Hosting chat rooms and triage calls with relevant stake holders, publishing updates.
  • Supporting other team members in triage calls.
  • Defect dash boarding, defect distribution, participation in release management and various leadership calls.

Environment: / Products: Microsoft .NET, MS SQL Server, SAP Supply Chain and Planning modules, SAP BI, ABAP, SharePoint

Test Analyst

Confidential, Daly City, California


  • Documented test cases/ plans for Developer, Executor and Administrator modules.
  • Executed test cases for the modules.
  • Triage issues/ defects with Subject Matter Experts and System Integrator.
  • Prepared Defect Reports and Metrics for PMO.
  • Functional and Integration tested the modules.
  • Contributed to building/ validating the Requirements Traceability Matrix during test process.
  • Retested resolved issues with fixes or workarounds.
  • Regression/ Smoke tested the application for each service pack release.
  • Developed/Updated contents for the User Manual and Help menus.

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