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Lead Qa Analyst / Software Tester Resume

Vienna, VA

SUMMARY:

  • Experienced QA/Testing and consulting Professional with proven abilities to deliver all levels of solutions including international and enterprise solutions
  • Over Seven+ years of IT experience in System Analysis, Programming and Software testing
  • Testing Experience Includes: Mercury Query Center (QC), Application lifecycle management (ALM), Quick Test Professional (QTP), Unified Functional Testing (UFT), A Checker - 508 Compliance, Nessus, Trace Route
  • Ensured quality of application delivery by designing and executing manual and automation test scripts to exercise and validate functional changes as well as perform regression of existing functionalities
  • Directed overall QA strategy and ensure partner automation and performance test teams are in alignment as well as other QA testers
  • Implemented computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.
  • Proven ability in Technical support and customer service

TECHNICAL SKILLS:

Operating Systems: Windows Server, Linux, UNIX (Solaris), Mainframe

Databases: Access, SQL Server, MySQL, Data warehouse, Microsoft BI (SSRS, SSAS, SSIS), Sybase

Web Development: HTML, Java Script, VB Script, CSS Web Servers Word Press, Perl, PHP

Software Programming Languages: Java, C++, Visual Basic

Graphics Tools: Flash

Help Desk Applications: VPN, RILO, CIT and Terminal Services

Backup Tools: System Restore, Time Machine, Back4Sure, Free File Sync.

Testing Tools: Mercury Query Center (QC), Application lifecycle Management (ALM), Quick Test Professional(QTP), Unified Functional Testing (UFT), A Checker - 508 Compliance, Nessus, Trace Route

Source Control Software Tools: Serena Dimensions, PVCS, Team Foundation Server (TFS)

Other Tools: Microsoft Office Tools, Agile Test-Driven Development

WORK EXPERIENCE:

Confidential, Vienna, VA

Lead QA Analyst / Software Tester

Responsibilities:

  • Served as a key member of software development team as the lead QA tester on development projects for government, HUD - VMS clients.
  • Supervised a 3-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, federal regulations and customer specification
  • Ensured quality of application delivery by designing and executing manual and automation test scripts to exercise and validate functional changes as well as perform regression of existing functionalities
  • Directed overall QA strategy and ensure partner automation and performance test teams are in alignment as well as other QA testers
  • Created and updated test cases and performed requirements traceability to ensure all requirements are tested and accounted
  • Performed web testing to check for broken links in the web page
  • Interfaced with Business Manager, Financial Analysts and Developers to review and update functional requirements
  • Participated in re-engineering of the HUD-REAC- VMS application and responsible for performing vigorous testing during Sybase to Oracle migration
  • Worked with developers to understand how to test functionality, capture test scenario evidence and explain identified bugs
  • Developed and executed software test plans, including component, integration, systems, regression, performance, and stress testing
  • Reviewed project deliverables for completeness, quality and compliance with established project standards
  • Applied testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution.
  • Contributed immensely to assist the VMS team in the transition from the Waterfall to Agile methodology
  • Conducted and managed manual functional testing, regression testing, and system integration testing, support user acceptance testing, and report issues found during test lifecycles
  • Responsible for UAT progress reporting, defect management, tracking and resolution
  • Participated in weekly SCRUM meetings with developers and government (client)
  • Provided customer service to internal and external clients by following generally accepted customer service standards
  • Used ALM/QC, QTP/UFT tools to manage test cases, report and track defects, and to perform manual and automation testing
  • Developed automated Test Scripts in UFT/QTP using VBScript for Regression and functional Testing
  • Wrote re-usable VBScript functions to automation the application.
  • Responsible for creating automated test scripts in UFT/QTP and updated the scripts as per requirement change
  • Used STLC process to estimate, plan test, analyzed requirements, design test case, test execution, defect lifecycle management
Confidential

Lead Systems Analyst/QA Consultant

Responsibilities:

  • Implemented computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.
  • Designed capacity planning, determine the current and future IT requirements of clients
  • Assessed, identified, documented business requirements, and recommended priorities
  • Coordinated technical team activities (design, modeling, coding and testing)
  • Worked with users to analyze business processes, and identify gaps for improvement
  • Wrote and executed SQL statements for data retrieval
  • Reviewed and updated user manual/guide and training materials
  • Worked with clients and development team to resolve issues detected during testing
  • Communicated project status to all levels of management
  • Reviewed project deliverables for quality and compliance with established project standards.
Confidential, Sterling, VA

Data Center Operations Technician

Responsibilities:

  • Ensured Data Center operation success through network, server, infrastructure monitoring, and troubleshooting.
  • Served as first point of contact for customers needing assistance or turning up new services. Installed network gear, servers, and cabling to meet customer and company needs.
  • Act as first line of defense for data center crisis including natural disasters, fires and power failures.
  • Monitored datacenter servers, provided customer service and first line technical support
  • Provided day-to-day IT services, including problem analysis, and troubleshooting of issues
  • Delivered reliable and robust Spheris services to over 5,000 users at about 200 sites
  • Supported remote users with VPN, RILO, CIT and Terminal Services
  • Managed and troubleshoot work-flow and transfer of files via FTP (File Transfer Protocol)
  • Tracked work request, and transfer tickets between various groups using Remedy system
  • Wrote and executed SQL statements to retrieve data
  • Performed and managed data back-ups
Confidential, Albany, NY

IT Specialist 2

Responsibilities:

  • Assisted with on-going maintenance and project development of various COBOL programs and utilities supporting budgets associated with multiple NYC OTDA applications (Welfare Management Systems - WMS)
  • Maintained and modified existing mainframe programs, to support NYC's External and Internal Budgeting functions (WMS)
  • Participated in testing and debugging codes
  • Conferred with end-users to develop an understanding of their business objectives and system application needs

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