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Test Manager Resume

PROFESSIONAL SUMMARY:

  • Detail - oriented, result-driven professional graduate with experience in software testing and QA, passionate in designing, developing tests to ensure the delivery of quality and reliable products to the end user.
  • 11+ years of work experience in Software Quality Assurance Testing on Client- Server based, GUI and Web based applications using both Manual and Automated techniques in Telecom domain.
  • Strong experience in Agile and Waterfall based methodologies
  • Possess extensive experience in analyzing the Business Requirement Documents (BRD), Functional Specifications and Technical Specifications Documents
  • Excellent knowledge in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC)and its process
  • Extensive experience in creating Test Plans, Test Scenarios, Test Cases, Test Data, and Test Reports from Business/Functional Requirements, Use Cases and Design documents for both Manual and Automated Tests
  • Strong experience in System, GUI, Positive, Negative, Sanity, Smoke, Regression, Stress, Black Box, Unit, Functional, Integration, UAT, End to End, Cross Browser, Performance testing, Regression testing and Cross Platform testing.
  • Used QTP for regression testing and can integrate with Quality Center
  • Used Load Runner for performance testing
  • Sound knowledge in test management using Mercury/HP ALM/Quality Center.
  • Used Quality Center and Test Director for Test Management and Defects tracking purpose.
  • Solid experience in implementing QA methodologies, Test Case Design, Test Tool Usage, Test Execution, Defect Management and Defect Tracking
  • Involved in enhancement and maintenance of scripts, checkpoints in automated scripts.
  • Experience with data and database verification using SQL.
  • Excellent coordinator and leadership ability in creation and execution of Test Strategies and Bug Tracking and documentation
  • I have completed Oracle (OCA) and ISTQB certificates.
  • Possess interpersonal, communication and organizational skills with demonstrated abilities in Team Management and Customer Relationship Management.
  • I have good exposure and worked in Oracle PL/SQL, VB, MS Access 2003, MS Visio, QTP, Load Runner, Excel Macro’s and Extra Basic Macro.
  • I have also handled Test Design, Test Execution and Security Testing for the ILP Trainees as ILP Faculty. I have handled more than 5LG's as a faculty and got good feedback.
  • Have automated the dashboard for tracking the unallocated count for overall Telecom account using VB script

TECHNICAL SKILLS:

Software: QTP, VB, PL/SQL, Load Runner, TIBCO BusinessWorks, TIBCO Enterprise Messaging Service, TIBCO Designer, TIBCO Adapters (AS400), TIBCO Administrator, TIBCO iProcessEngine, TIBCO iProcess Workspace, TIBCO CIM, and API exchange gateway.

Operating System: Windows, Sun Solaris, Linux

Tools: Toad, SQL Developer, SOAP UI, Load Runner, QTP, Extra personal client, Network Engineering

Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager

Responsibilities:

  • Understanding the testing effort by analysing the Business requirements of project.
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
  • Tracking of the new requirements / change in requirements of the Project.
  • Organizing the status meetings and send the Status Report (Daily, Weekly) to the Client.
  • Co-ordinating with the backend and Entrepreneurs.
  • Preparation of Defect logs, Test scheduling and bug fix verification.
  • Defect tracking, Review of Report and Defect Management.
  • Ensuring maximum test effectiveness in terms of Earlier Defect Detection
  • Preparation / updating the metrics dashboard of the project.

Software: API exchange gateway, Tibco Administrator, Tibco BW, Tibco EMS, Tibco BC, Jira

Confidential

Test Manager

Responsibilities:

  • Understanding the Business requirements specification.
  • Identified the team and trained based on the transition from client.
  • Managed the automation to meet the customer targets.
  • Propose tactical / strategic solution to resolve the problem.
  • Proactively handled quality issues and addressed on time.
  • Co-ordinate with onsite counterpart on a daily basis
  • Ensure delivery on time
  • Update the day-to-day work status via mails to onsite project Manager
  • Completed HCR project successfully.
  • Got Best team award

Software: Extra personal Client

Confidential

Test Lead

Responsibilities:

  • Understanding the Business requirements specification.
  • Preparation of Test Strategy, Automation Framework, Test scripts and Test Data based on functional requirements.
  • Execute test scripts to validate the functionalities in Functional and Regression testing by Manual and Automation Testing.
  • Enhancements of Automation Framework and Integration of Automated Test scripts in the framework.
  • Preparation of Defect logs, Test scheduling and bug fix verification.
  • Defect tracking, Review of Report and Defect Management.
  • Ensuring maximum test effectiveness in terms of Earlier Defect Detection.
  • Task assignment and management using IPMS for the team.
  • Played a key role during PMR and Audit.

Software: Client supplied tool-IPM, QTP

Confidential

QA Analyst

Responsibilities:

  • Understanding the Business requirements specification.
  • Worked along with Clients as a Team member for this network inventory project.
  • Worked along with Clients analysed and captured different test cases.
  • Involved in providing system and functional KT to testing team.
  • Participated in the status calls between onsite and offshore team.
  • Involved in all client presentations.
  • Responsible for all client deliverables in our team
  • Preparation of Defect logs, Test scheduling and bug fix verification.
  • Defect tracking, Review of Report and Defect Management.

Software: Client Supplied Tool - Network Engineer

Confidential

QA Leader

Responsibilities:

  • Developed tools to automate the manual data analysis process of BT’s Customer service systems (CSS and COSMOSS).
  • Imparting process knowledge to the new joinees.
  • Played a key role during internal and external audits.
  • Co-ordinate with onsite counterpart on a daily basis
  • Ensure delivery on time
  • Update the day-to-day work status via mails to onsite lead.
  • Task assignment and management using IPMS for the team.

Software: Visual basic 6.0, Ms Access 2003

Confidential

SIT and Performance Tester

Responsibilities:

  • Understanding the Business requirements specification.
  • Preparation of Scope Documents and Performance Test Plan.
  • Creating test design documents.
  • Test Execution.
  • Reviewing Test cases.
  • Preparation of Defect logs, Test scheduling and bug fix verification.
  • Defect tracking, Review of Report and Defect Management.
  • Ensuring maximum test effectiveness in terms of Earlier Defect Detection

Software: PL/SQL Developer, TOAD, Load Runner

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