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Qa Lead Resume

OH

SUMMARY:

  • 16+ years of Quality Assurance experience in managing and testing of web - based, client-server, Retail - RDF/AIP, Oracle, SAP and Mainframe applications as a Test Manager, Team Lead, QA lead and Project Coordinator with extensive hands on experience in all the phases of Software testing ( SDLC/STLC )
  • Industry vertical of experience includes Retail, Insurance, Banking, Finance, Healthcare, Logistics, Travel, and Education.
  • Experience in Functional, Integration, System Testing, Interface, Data base, Data Conversion, data Migration, Automation, Regression and Stress/Load/Performance Testing of web-based and client-server applications
  • Manage, direct and coordinate of all aspects of project - Estimation, Scoping, Planning and Scheduling tasks, Milestone, Monitoring and Tracking .
  • Experience with full Project/QA Life cycle (SDLC/STLC) from Requirement analysis to User acceptance Testing ( UAT ).
  • Having good experience in leading the Development Project, Support Project and Maintenance Releases.
  • Expertise in developing Automation Test Scripts using Selenium WebDriver, Java, Cucumber, TestNG for various domains,
  • Experience in writing Test plans, defining Test strategy, Creation of Test cases, Test Scenarios, Developing and Maintaining Automation Test Scripts based on business and functional requirements.
  • Involved in the Design and implementation of different Automation frameworks such as Data Driven Framework, Keyword Driven Framework and Page Object Model (POM) for various projects.
  • Expertise in Automation tools such as Selenium WebDriver, Selenium IDE/RC, Selenium Grid, Java, Jenkins, Maven, Eclipse, Cucumber, TestNG and JUnit.
  • Conversant in identifying the correct GUI elements for creating automation scripts using Selenium locators such as name, ID, Link Text, CSS Selector and XPath.
  • Extensively involved in Front-end and Back-end Testing ( Web Services and Databases ) with Test Driven Development (TDD)/Acceptance Test Driven Development (ATDD) and Behavioral Driven Development (BDD) approach.
  • Experienced in implementing different automation development efforts in Agile/Scrum & Waterfall development environments.
  • Vast experience in handling compliance projects such as Payment Card Industry (PCI), E-commerce, Payment Gateway.
  • Quality Centre Project Administration and User Support
  • Assist with managing and validating Quality Centre upgrades and project migrations Quality Centre Strategy and Process Improvement
  • Proven ability to drive all phases of a software development project from the project inception till the roll over to production.
  • Expert in handling Point of Sale (POS) projects. Managed the POS applications and Inventory management applications of the top US retailers Confidential, Confidential, VF and Confidential, Confidential etc
  • Good experience in Service Oriented Architecture (SOA) for in Web services.
  • Analytical, adaptable and committed to work. Detail oriented with ability to learn and lead. Excellent in relationship building and communication skills.
  • Excellent analytical, interpersonal, leadership and problem solving skills, Experience in strong project & people management capability.
  • A motivated, thorough, dependable and well-organized team player with good interpersonal skills.

CORE COMPETENCIES:

Operating System: Windows Vista, 2003/2000/XP, Unix, Linux

Project & Configuration Mgmt: MS Project 2003, MS Visual Source Safe 6.0

Programming Languages: C, C#, Java AS400, SAP R3, Cobol, CICS, JCL, Java script, HTML, XML, CSS

Testing Tools: Mercury Quality Centre 9.0/9.2/10.0 , QC 11 - ALM, Win runner, QTP 9.5, 11 Load Runner 9.2,9.5 and 11 Web Load, IDQ, Jira, DB Visualizer, Selenium Webdriver, POSTMAN, Jenkins, TeamCity, Python, Selenium Grid

Technologies: .NET 2.0/3.0, ASP.NET, VB.NET

DBMS & Front end tools: SQL Server 2005, Oracle 9, MS-Access, VB6.0, VB Script, DB2, MYSQL, Postgres

Test Approaches: Waterfall, Agile/Scrum, SDLC, STLC

Frameworks: Page Object Model, Data Driven, Behavior Driven Development, Acceptance test Driven Development, Hybrid Driven, Cucumber, TestNG, Junit, log4j

Artifacts: Test Plan, Test Case, RTM, Test Summary Report, Bug report, User Stories, Backlogs

Handheld Device: Point of Sale (POS) Registers, HHT, Wireless Printers, Label Printers, Payment Terminal, RDF, AIP

Test Build and Integration tools: TeamCity, Maven

API Testing: REST, SOAP, SOAPUI

PROFESSIONAL EXPERIENCE:

Confidential, OH

QA Lead

Environment: Java 7 JDK,AIX 7.1, Java 1.7, Java script, Linux 6.5, Red Hat Enterprise Linux 6.5,Unix 11.3, Windows 7 and Windows 8.1, JBoss Application Server 7.1, Apache Httpd Web Server, Quality Center ALM, Jira, DB Visualizer, IDQ, LISA, Beyond Compare. Selenium Webdriver, POSTMAN, Jenkins, TeamCity, Selenium Grid, Page Object Model, Data Driven, Hybrid Driven, Acceptance test Driven Development, Cucumber, TestNG, Junit, log4j, Maven, Eclipse, IntelliJ, BitBucket, GitBash, AutoIT

Responsibilities:

  • This is a oracle implementation project, the environment is a multi-vendor with multi location.
  • As a QA lead take the ownership to co-ordinate the Client as well as vendors for Project/Testing activities.
  • Major focus on Planning, Designing, Execution and responsible for the successful delivery of projects, including on-time/on-budget management.
  • Involved and Delivered 2 major successful milestones to Production.
  • Actively involved in Data Conversion testing, Interface Testing, System Integration testing, ETL testing.
  • Worked as a QA Lead and managed the whole QA team.
  • Conducted and coordinated the review meetings with Business, Functional SME’s, Solution Architect, Vendor and Third party.
  • Contributed in Risk Analysis Testing, Conversion and Mock Conversion Testing, ETL testing, Interfaces Testing, System Integration testing, End to End, regression and UAT support.
  • Participated in Change Request meetings/review’s to discuss and distinguish between bugs and enhancements.
  • Represented QA in track lead, Triage meeting, JADD sessions, Business Approval, QA approval meetings with client to provide current status with future/upcoming milestones.
  • Prepared and presented QA closures to client and various stakeholders to track the activities that went well and areas that needs improvement
  • Strategizing and Generating test plans for various applications across the whole Systems.
  • Created automated test scripts using Selenium WebDriver, TestNG, Maven and used Jenkins to execute these test scripts periodically using Java. Performed Cross browser testing and parallel testing on Chrome, Firefox, IE browsers and Safari using TestNG framework.
  • Manual testing RESTAPI calls via. Advance REST Client and then automation via. Python on the different combination of supported Platform to automate Acceptance test cases (ATDD framework).
  • Automating test cases using various object oriented concepts via. Python using multithreading, resource sharing and setting up Jenkins server to schedule test cases execution with every new build (TDD).
  • Utilized Maven to manage dependencies for test execution, plug-ins and created profiles of grouped test cases to run smoke or regression testing. Integrated Jenkins with version controller and scheduled builds to run automatically during a build release by invoking predefined maven commands.
  • Conducted Functional testing, Regression Testing. Created automation test cases and test scripts using data driven framework and Page Factory model to test the web applications using Selenium WebDriver.
  • Manage all aspects of the testing process including generating and maintaining Use Cases, Creating Traceability Matrixes, Tracking Test Failures and Validate remediation efforts.
  • Manage Proprietary automated testing facility to ensure all test cases are current and comprehensive in testing scope.
  • Working closely with business owners and other team to understand business requirements and facilitate successful implementation.
  • Effectively communicate project status to management and keep business stakeholders informed of project status and all related issues.
  • Identify, communicate and manage risks to project execution.

Confidential, CA

Lead Quality Assurance Engineer

Environment: DB2, Oracle 10i, Java, Spring Framework, RESTful Framework, IBatis, Load Balancer, JBoss Application Server 7.1, Apache Httpd Web Server, Java, Java script, Python, Selenium Only on Firefox, Quality Center QC10, TFS Hands on . Selenium Webdriver, POSTMAN, Jenkins, Selenium Grid, Page Object Model, Data Driven, BDD, Cucumber, TestNG, Junit, log4j, Maven, Eclipse, IntelliJ, BitBucket, GitBash, AutoIT

Responsibilities:

  • This is a Migration project from Oracle forms to Java, the environment is a multi-vendor with multi location.
  • Take the ownership to co-ordinate the Client as well as vendors for Compensation Insurance Testing activities.
  • Major focus on Planning, Designing, Execution and responsible for the successful delivery of projects, including on-time/on-budget management.
  • Delivered 36 major successful milestones to Production.
  • Actively involved in Data Conversion testing, Interface Testing, System Integration testing.
  • Worked as a QA Lead and managed the whole QA team.
  • Reviewed Business Requirement Document (BRD) with Business Analyst and work on GAP analysis.
  • Reviewed Functional Specification Document (FSD) with Solutions Team to understand the system and technical changes and provide suggestions.
  • Prepared Requirement Traceability Matrix (RTM) for various modules and functional changes involved in the release.
  • Generate comprehensive and accurate Use Cases to test both logical and functional domain across the Trading Systems (Acceptance Driven Test).
  • Involved in Browser compatibility Testing, Disaster recovery Testing, DB 2 Upgrade Testing, DB2 Migration Testing and Oracle upgrade Testing activities
  • Involved in complete QA Life Cycle. Developed Automation framework using Selenium WebDriver and Extended TestNG Framework by adding some helper classes and methods.
  • Designed Data Driven Framework to extract the data from excel sheets using Apache POI and to drive the data into the test cases.
  • Created Cucumber Feature Files comprising of various Test Scenarios and Step Definitions for BDD (Behavior Driven Development).
  • Wrote Selenium script for taking screenshots using Extent Reports API and implemented actions class to perform mouse movement.
  • Expertise in using TestNG tool to perform cross browser and parallel testing. Utilized various TestNG annotations to group test cases, methods, suites; to pass parameters, and to generate reports containing test results using listener’s annotation.
  • Handled various operations like pop-ups, Web-Alerts, Java-Alerts, iframes, windows-handling and utilized Select class and Action class for required operations.
  • Created automated test scripts using Selenium WebDriver, TestNG, Maven and used Jenkins to execute these test
  • Developed/Created Automation test scripts for Regression testing using Python.
  • Worked on implementing/fixing regression Test Cases and analyzed regression suite (Python scripts) nightly runs on Jenkins, Supported the lower test environments (BDD framework).
  • Utilized Maven to manage dependencies for test execution, plug-ins and created profiles of grouped test cases to run smoke or regression testing. Integrated Jenkins with version controller and scheduled builds to run automatically during a build release by invoking predefined maven commands.
  • Conducted Functional testing, Regression Testing. Created automation test cases and test scripts using data driven framework and Page Factory model to test the web applications using Selenium WebDriver.

Confidential, Bensalem, PA

Quality Assurance Lead Engineer

Environment: Retail - POS, WMS, SAP R/3, Mainframes, EDI, WMB/MQ, Oracle’s JDK version 1. 6, Apache Derby 10.5.3, Windows POSReady 2009, JBOSS 7AS, Oracle XE 11g, QTP 92, 9.5 and 11, QC 9.2, 10.0 and ALM 11, Load runner 9.2, 9.5 and 11, Oracle POS Client & Server 13.4, Oracle Back Office 13.4, Oracle SIM Client 13.2.3.2, Inventory Management, Merchandise Management, Sales Audit, Store Operations, VeriFone MX870 1.3 (RS232 or Powered USB), NCR Honeywell 1900GSR Scanner, RHEL 5.5, Oracle Web Logic 10.3.5 Standard Edition, Oracle’s JDK 1.6, and Web logic Application Server

Responsibilities:

  • This is a transformation project for Oracle Point of Service, the environment is a multi-vendor with multi location.
  • Take the ownership to co-ordinate the Client as well as vendors for ORPOS Testing activities.
  • Major focus on Planning, Designing, Execution and responsible for the successful delivery of projects, including on-time/on-budget management.
  • Actively involved in Data Conversion testing, Interface Testing, System Integration testing.
  • Worked as a QA Lead and managed the whole QA team.
  • Reviewed Business Requirement Document (BRD) with Business Analyst and work on GAP analysis.
  • Reviewed Functional Specification Document (FSD) with Solutions Team to understand the system and technical changes and provide suggestions.
  • Prepared Requirement Traceability Matrix (RTM) for various modules and functional changes involved in the release.
  • Performed Functional, regression, integration and performance testing.
  • Involved in Backend/Database testing using TOAD.
  • Performed Work on boundary analysis for integration testing and Quote to Cash process End to End testing.
  • Maintain a working knowledge of ORPOS applications, products, business units, and business processes in Confidential .
  • Reported defects using HP Quality Center and interacted with DEV to track it till closure.
  • Provided support for BAT and UAT.
  • Participated in Change Request meetings to discuss and distinguish between bugs and enhancements.
  • Represented QA in track lead meetings with client to provide current status with future/upcoming milestones.
  • Prepared and presented QA closures to client and various stakeholders to track the activities that went well and areas that needs improvement
  • Strategizing and Generating test plans for various applications across the whole Systems.
  • Proactively work with the business and technology in the business and functional requirement specifications gathering.
  • Generate comprehensive and accurate Use Cases to test both logical and functional domain across the Trading Systems.
  • Manage all aspects of the testing process including generating and maintaining Use Cases, Creating Traceability Matrixes, Tracking Test Failures and Validate remediation efforts.
  • Manage Proprietary automated testing facility to ensure all test cases are current and comprehensive in testing scope.
  • Working closely with business owners and other team to understand business requirements and facilitate successful implementation.
  • Effectively communicate project status to management and keep business stakeholders informed of project status and all related issues.
  • Identify, communicate and manage risks to project execution.
  • Identified the areas and types of testing required to prepare test plan and estimations.
  • Interacted with various cross flow teams for impact analysis and data management for testing.
  • Reviewed the test results and defects logged by team members.
  • Provided clarification for issues raised by the team by reaching out to stakeholders.
  • Communicated issues and concerns identified during testing to client and cross functional team with risk and mitigation plan.

Confidential, Greensboro, NC

QA Lead

Environment: SAP R/3, Mainframes, EDI, WMB/MQ, J2EE 1.5, Adobe Flex V4.0, Websphere 7.0, Oracle 10g, AIX, Oracle RAC, QTP 92, 9.5 and 11, QC 9.2, 10.0 and ALM 11, Brio Tool, Load runner 9.2, 9.5 and 11, PKMS, Island Pacific, LPMS,HHT. DB2, Inventory Management, Merchandise Management, Sales Audit, Store Operations

Responsibilities:

  • Maintain a working knowledge of VF applications, products, business units, and business processes.
  • Manage and Monitor team workload, assist with the definition and prioritization of upcoming projects.
  • Involved in Project proposals, review meetings and planning stage.
  • Plan and Execute Disaster Recovery Testing per quarter. Provide full testing support to conduct the DR activities.
  • Conduct DR training to both onsite as well as offshore team, during the DR test execution publishes and submits the final DR Report to the VF Service Delivery Directors.
  • VMware Administration and Working as Quality Center Support & Administration.
  • Involved in EDI - SAP Pass thru testing, EDI - Mainframe Pass thru testing, Browser Compatibility testing, Ecom - web application and Regression testing.
  • Managed Automation team and Performance team in various tracks.
  • Developed a universal report in excel, pdf and word document using Brio tool and HP Quality Center where any user can login to Brio tool and generate the report without Quality Center application.
  • Developed a test execution report for all the application area for DR activity and published in intra net site
  • Conducted training, Maintenance and supported of QC for US, Asia and all other regions.
  • Interacted with customers, functional & technical team on a day-to-day basis to gather the requirements and understanding their business, business processes for productive quality deliverables to meet milestones and deadlines.
  • Managed 10 to 15 technical QA resources (on-shore/off-shore) as well as authored Statement of Work.
  • Tracked software customization, defects and issues via the use of bug tracking repository i.e Quality Center.
  • Monitored project activities and advised staff of issues due to resource availability.
  • Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk/issue management; change management.
  • Reviewed and approved Test Plans and User Acceptance criteria for all releases.
  • Identified test automation candidates and review with business analysts, technical, functional consultants and client representatives.
  • Planned and organized testing, load testing, and performance tuning.
  • Organized and delivered all end-user training.

Confidential, Plano, TX

QA Lead

Environment: - J2EE 1.5, Java script, Adobe Flex V4.0, BlazeDS/LCDS, Spring V2 5.6 & Hibernate, Websphere 7.0, Oracle 10g, AIX, Oracle RAC, QTP, QC 10.0.

Responsibilities:

  • Managed, controlled and communicated changes in project scope and time schedule with the management.
  • Worked closely with end users to understand the end to end business.
  • Evaluate the alternative developmental solutions which meet requirements maintaining business standards.
  • Effectively communicated project status to Management, Stakeholders and key business users and all related issues on time.
  • Identified and managed risks in project execution.
  • Implemented proven project management methodologies to in corporate status metrics and achieved the potential saving.
  • Modified existing processes to locate missing loaner products and increase revenue by 30%
  • Ensured appropriate project documentation is produced.
  • Analyzed and understand the functional specifications, Business specifications and system requirements.
  • Involved in the preparation of High level test design activities, like test scenario creation, Business Components creations and Test cases creations.
  • Developed Test Plan and Traceability matrix, maintained in the Quality Centre.
  • As a QC Admin, involved in managing the user access, provided support to Project teams, Answer questions and help them to resolve Quality Center related issues
  • Manage and drive requests through the change management process, Modify project lists and list dependencies, Administrative tasks, Track requests and provide status updates to Management.
  • Inform users about downtime and issues that may affect their day-to-day usage, Ensure backup strategies are in place. Document and communicate administrative processes

Confidential, Portland, OR

POS-QA Lead

Environment: HP Quality Center 9.2, JIRA, POS, XML, Windows XP,AS 400, Essbase, SQL Server 2005, Island Pacific, LPMS,HHT. DB2, Retail - Inventory Management, Merchandise Management, Retail - Sales Audit, Retail - Store Operations, SQL/400,XML,.NET Framework, QTP 9.2, Load runner 9.2, PVCS.

Responsibilities:

  • Design the release process with the other stakeholder’s approval.
  • Handle Maintenance releases regression testing cycles for the Confidential Global store support Applications (Point of Sale application, Inventory management and interfaces with other groups etc).
  • Perform test effort estimation for the release using function points, Business case and requirement specifications analysis based techniques.
  • Organize defect triage meetings and Go/No-go meetings with the business team and stakeholders.
  • Conduct certification testing for Confidential with credit card companies like VISA, MASTERCARD and AMEX
  • Prepare the Test deliverables like Master Test plan and Test strategy document.
  • Mentor the new members of the team by organizing hands on session on the POS application.
  • Prepare weekly test status reports and share the progress with the senior management.
  • Test the localization builds for the applications (like POS) deployed in countries like USA, Canada, and Asia Pacific and EMEA regions.
  • Conducted Data Driven testing using parameterization in QTP to test the application with different set of data
  • Worked on Island Pacific which is a central repository for the entire GSS system to keep track of all the store information like Stock On Hand, Transactions performed on stores.

Confidential

Module Lead

Environment: - ETL, Extract, SQL Server 2000,Test Director, Struts, Merchandise Management, SiteMinder, TCP/IP, Java, Java script, Quality Center 9.2, JIRA, POS, XML, Windows XP,AS 400,Essbase,SQL Server 2005, SQL/400,XML,.NET Framework.

Responsibilities:

  • Responsible for test strategy, planning, test engineering and test reporting on strategic projects.
  • Responsible for writing test plans, test cases, executing them and reporting bugs.
  • Maintained log of test results using Quality Center and interacted with developers to resolve issues.
  • Analyzed and write detailed specifications and Test Requirements using QC.
  • Generated the Test Summary report and Progress graphs reports.
  • Converted the business requirements into manual test scripts.
  • Checked the client side and server side validations, tested the functionality of the application, performed end-to-end testing manually during system testing.

Confidential

Sr. Quality Engineer

Environment: - Windows XP C#, XML, ASP.NET, ADO.NET, SQL Server 2000, VC++, VB, Oracle 8,SQL Server 2000,MSMQ, QTP 8.2, VSS, MS-Office, and Bug Tracking tool.

Responsibilities:

  • Execution of test cases for various test data’s and reporting the defects.
  • Maintaining the test cases and test plan version controlled as per configuration plan.
  • Developed Functional Test Cases, based on requirement specifications, Business logic.
  • Responsible for scheduling various testing activities like preparation of test plans, test cases, Integration testing, System testing and Regression testing etc.
  • Created test scripts for key functionality and executed the test scripts.
  • Reporting the defects to the developer and tracking the defects using defect-tracking system until closure.

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