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 qa-lead Resume

SUMMARY:

  • 11 Years of rich experience in IT industry and 10 Years of specialization in Software testing.
  • Experience in leading Quality Assurance teams in all the phases of SDLC & STLC and Agile Scrum Methodology.
  • Experience includes Project Management, Onshore - Offshore coordination, leading & mentoring the team.
  • Expertise in p lanning and executing End-to-End testing using Day Plan for all impacted consumer applications for strategic initiatives.
  • Extensive Requirement analysis, Test planning, Estimations, Test design, Test case preparation, Test data planning, Test Data setup, Test reporting, Defect reporting, Defect verification, Project monitoring and Process implementation skills.
  • Experienced in SOA testing (Web Services), FileNet application, Data Warehouse , ETL and other web based application testing.
  • Extensive experience in using Defect/Test management tool Quality Center.
  • Experienced in Web Services and RESTful Test Automation using SOAP UI and HP Service Test.
  • Hands on experience in writing SQL queries for Backend Database Verification and ETL testing.
  • Knowledge in Selenium test automation tool.
  • QA representation in Daily Stand-up meetings, Sprint Grooming, Sprint Planning, Sprint Review and Sprint Retrospective meetings.
  • Expertise in assisting Line of Business members with UAT Planning, Testing and Defects tracking.
  • Planning production certification scenarios for LOB.
  • Experience in writing Excel macros & user-defined formulas to build accelerators.
  • Expertise in accomplishing QA resources objectives by recruiting, selecting, orienting, training the team.
  • Extensive experience in managing multiple projects having overlapping schedules with effective planning of offshore resource utilization and Environmental dependencies.
  • Excellent communication, documentation, analytical, technical and problem solving skills.
  • Process implementation by following best practices.

TECHNICAL SKILLS:

Test Management Tools: Quality Centre 10.0

SOA Testing Tools: SoapUI, HP Service Test

RDBMS: AQT and DB2, MS Access, MS SQL Server 2005

Test Automation Tools: SoapUI, HP Service Test. Knowledge in Selenium Web driver, QTP, TestNG

Project Tracking Tools: Digite

Process: Estimation, Project tracking, Reporting, Test planning, Risk analysis and tracking

Programming Languages: ASP 3.0, VB 6.0

Web Application Tools: HTML, DHTML and XML

Scripting Languages: VB Script and Java Script

PROFESSIONAL EXPERIENCE:

Confidential

Environment: ETL, Database, Batch jobs, Webservices and UI

QA-Lead

Responsibilities:
  • QA Program Lead (Plans and overlooks all the impacted applications testing in coordination with app QA teams.)
  • Discussions with Business team in understanding their requirements.
  • QA representation in Daily Stand-up meetings, Sprint Grooming, Sprint Planning, Sprint Review and Sprint Retrospective meetings.
  • Assigning QA points in sizing user stories.
  • Creating Functional Test Plans and Developing System Test Scenarios, Integration Test Scenarios and Regression Test Scenarios.
  • Reviewing Test Plans and Test Scenarios.
  • Developing test data depending on the Test Scenarios for system testing of different modules and front end applications as per the user stories’ functionality.
  • Coordination with Offshore QA team on daily basis and planning and tracking their daily tasks.
  • Defects and test execution tracking in test management tool Quality Centre.
  • Providing Test Metrics to Client at the end of each Sprint.
  • Giving Demo to team in each Sprint Review meeting on the Stories delivered in each Sprint.
  • Discussing and giving inputs on the Enhancement and Modification requests with LOB team as part of Sprint Grooming meetings.

Confidential

Environment: ETL, Database, Batch jobs and Webservices

Methodology: Waterfall, V-model

QA-Lead

Responsibilities:
  • Deposit Simplification: Product Bundling of consumer accounts (checking/savings) at the household level and charging the customer only on highest tier product. Earn-out calculation based on different criteria for different tier programs.
  • Small Business Banking: Product Bundling of Small Business accounts (checking/savings) at the household level and charging the customer only on highest tier product. Earn-out calculation based on different criteria for different tier programs.
  • Oneview: Analysing consumer usage of products/features (Internet/Mobile Banking, Alerts, Paperless Statements, Over draft Coverage/Protection, ATM/Mobile Deposits, etc.) associated with the customers’ accounts and providing a holistic view to the Banker which helps them to recommend unused/eligible products to the customers. Bankers’ incentive distribution on successful customer’s enrolment based on their recommendations.
  • Client View: Service built specifically for Private Bank and Preferred customers to maintain Advisors details at household’s level and publish the same in Private Bank/Preferred customer’s Internet Banking page.

Confidential

Environment: Web based applications

Methodology: Waterfall, V-model

Team Lead-Testing

Responsibilities:
  • Planning effective resource utilization of the OMR team to support all the releases of Commercial QA teams
  • Planning for cross training within the OMR team
  • Requirement analysis
  • Preparing QA project plan and estimation
  • Test strategy building and test planning
  • Test design and review
  • Peer review of QA deliverables
  • Defect tracking and reporting in QC
  • Updating project status to project stakeholders
  • Identifying test cases for regression and recommending for automation
  • Conducting Defect Review Board Conference calls
  • Process implementation by following best process in the project:
  • Conducting project induction and kick off
  • Risk analysis and identifying the mitigation plans
  • Conducting team review meeting
  • Creating action items and tracking them in Digite
  • Monitoring the effort and schedule variance through Digite
  • Conducting milestone review after every release

Confidential

Environment: Webservices

Senior Tester/Team Lead-Testing

Responsibilities:
  • Channel Service Integration Definition (CSID) is the collection of web services that enables the integration of backend systems like ECIF, RAFT (Mainframe application), etc. with number of UI application like ACE, Internet Banking, IVR, etc.
  • CSID is a common web service platform for all the UI application of the Bank to search and get all customer information and account information. In addition to support customer info update feature CSID services also helps in maintaining customers’ and accounts information in sync between all backend legacy systems.
  • CSID holds business logics and other validations required for customer and accounts information and have been tested efficiently during testing phase.

Confidential

Environment: Webservices

Senior Tester/Team Lead-Testing

Responsibilities:
  • As a part of this project, webMethods will provide services for real time interaction with FNA / RAFT / ECIF applications. WebMethods is used as an integration platform to facilitate the communication between various mentioned applications, update the open account audit log and create UDS data files for nightly processing and data warehouse for KPI and CIP.
  • Open deposit account service will enable applications to open Checking or Savings account for an existing customer. This service requires customer to be active in the RAFT and ECIF systems. To add a customer into these systems, the client application is required to invoke RAFTOpenCustomer service.
  • This service is a composite service responsible for arranging the account details to multiple back end systems. The back end systems involved in opening a savings account or checking account are RAFT, ECIF, KPI, CIP and UDS. The Service is a web service hosted on a webMethods platform and accessible to trusted application users using a functional id/password.

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