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Sr. Qa Analyst Resume

GA

SUMMARY:

  • Over 10 years of professional Information Technology experience with extensive focus performing Manual Testing in various environments/platforms related to Web - based/E-commerce, Insurance, Decision Management, Banking, Hospitality, Retail, Credit Card, B2B Industry verticals and Telecom Billing.
  • Adept in end-to-end Functional testing with a strong grasp on core business processes.
  • Extensive experience with SDLC, SCRUM and Agile processes, end user collaboration, Defect Management, offshore team management, managing multiple assignments and delivering quality end-user products.
  • Had training in SAP Material Management and Inventory.
  • Excellent team player with ability to communicate with cross functional teams, SMEs, developers /development leads, directors, business analysts and product owners.

TECHNICAL SKILLS:

Testing Tools: Quality Center, QTP, Test Director, Win Runner, IBM Rational Functional Tester/Manual Tester, Rational Robot, Rational Clear Quest, Rational Test Manager, Star Team

Tools: SFTP, putty, Data Feeder, DSF Monitor, MapForce, DOM Toy, Toad, Beyond Compare, VSS, TortoiseSVN, Confluence, JIRA, Fast Test, SOAP Client, Eforge and SharePoint, EQM Automated Reports

RDBMS: SQL Server, Oracle, IBM DB2

Web Technologies: XML, HTML, DHTML, VBScript, ASP, JSP and Java Script, Json

Application Servers: Web logic, IIS, Apache Ser ver and Web Sphere

Operating Systems: Windows, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, GA

Sr. QA Analyst

Responsibilities:

  • Create Test Plans and Test cases as per the requirements and user stories.
  • Raise and escalate defects based on defect severity as needed.
  • Work on recreating the defects and retesting the defects when resolved.
  • Use scripts to delete the uploaded test dta and reload before running the batch process programs as needed for data validations.
  • Attend daily stand-up scrum meetings and offshore team meetings.
  • Create Data for test execution of various scenarios.
  • Provide Triage testing support for daily coverage and weekend on call support.

Environment: TDP (Iinbuilt Application for Pre-Processor), MS Office, API Web Services, SOAP UI, .Net, SQL Developer, TOAD, Agile methodology

Confidential, GA

Sr. QA Analyst

Responsibilities:

  • Create Test Plans, Test suites, and Test cases as per the requirements and user stories.
  • Raise and escalate defects based on defect severity as needed.
  • Work on recreating the defects and retesting the defects when resolved.
  • Perform Web services testing (both Back and Front end) using SOAPUI tool, Postman, Swagger and API calls.
  • Validate all the test cases in HDAP IL (Integration Layer), Zuora Billing system Sales Force and Robomongo database.
  • Create subscriber Accounts using Post Man exclusively.
  • Perform Smoke Test on different environments whenever code is deployed.
  • Execute cron job run/batch update scripts on UNIX to simulate batch processing.
  • Execute test cases manually and generate reports using JIRA tool.
  • Generate weekly status reports in Power Point slides format.
  • Attend daily stand-up scrum meetings and offshore team meetings.
  • Generate Invoices in Zuora billing system application.
  • Generate Usage and Billing statements on HDAP IL application.
  • Create Data for test execution of various scenarios.

Environment: Quality Center version 11, QTest, JIRA, UNIX, Java, XML, JSon, Robomongo, Sales Force (SFDC), MS Office, API Web Services, SOAP UI, .Net, Postgres DB, Agile methodology

Confidential, Atlanta, GA

Sr. QA Analyst

Responsibilities:

  • Create Test Plans, Test suites, and Test cases as per the requirements.
  • Raise and escalate defects based on defect severity as needed and involved in conducting the defect triage meetings.
  • Work on recreating the defects and retesting the defects when resolved.
  • Perform Web services testing (both Back and Front end) using SOAPUI tool and API calls.
  • Validate all the test cases in front end application (Samson) and database.
  • Execute Daemon job run scripts on UNIX.
  • Used Sales Force (SFDC) to create customer accounts.
  • Involve in Server side DB testing for database validation.
  • Participate in requirement meetings and defect Review Board meetings with the cross functional teams.
  • Execute test cases manually and generate reports using EQM tool.
  • Generate daily status reports and Test Health reports using EQM Automated Reports application.
  • Generate weekly status reports in Power Point slides format.
  • Generate Daily Status Reports (DSR) for the Leadership team.
  • Attend daily stand-up scrum meetings and offshore team meetings.
  • Generate Usage and Billing statements on CSM (Customer Service Management) application.
  • In Telecom Domain, worked on Port-In and Port-Out of subscribers from one carrier to another carrier.
  • Create Data for test execution of various scenarios.

Environment: Quality Center version 11, UNIX, Java, XML, JSon, Oracle SQL Developer, Sales Force (SFDC), MS Office, API Web Services, SOAP UI, .Net, Agile methodology

Confidential, INDIANAPOLIS

Sr. QA Analyst

Responsibilities:

  • Generated Test Plans, Test suites, and Test cases and raise and escalated defects based on defect severity as needed.
  • Involved in conducting the defect triage meetings and raise and escalate defects based on defect severity as needed and.
  • Used Sales Force (SFDC) for creation of customer accounts.
  • Worked on mobile testing to validate application functionality.
  • Jump on recreating the defect and work on retesting the defects when needed.
  • Execution and verification of Test cases for user stories from JIRA.
  • Perform Web services testing (both Back and Front end) using SOAPUI tool and API calls on Advanced Rest Client.
  • Validate design specifications on the UI by looking Confidential the “Inspect Element” for components.
  • Involved in Server side DB testing for database validation.
  • Participated in requirement meetings and defect Review Board meetings with upper management.
  • Execute test cases manually and generate reports.
  • Generated daily status reports and acceptance/exit criteria sign off reports.

Environment: Quality Center version 11, Java, XML, Json, MySQL, MS Office, Sales Force (SFDC), API Web Services, SOAP UI, .Net, WinMerge, Agile methodology

Confidential, Alpharetta, GA

Sr. QA Analyst

Responsibilities:

  • Develop Test Plans, and Test suites, and Test cases and raise and escalated defects based on defect severity as needed.
  • Raise and escalate defects based on defect severity as needed and involved in conducting the defect triage meetings.
  • Work on recreating the defects and retesting the defects when needed.
  • Execution and verification of Test Suites and conditions on UNIX and CP Framework Support Tool.
  • Used Sales Force for subscriber account creation.
  • Run Shell scripts for execution of test conditions on UNIX platform.
  • Execute Job runs and perform file comparisons between Framework legacy files with Universal migration files using UNIX platform and Beyond Compare tool.
  • Perform Web services testing (both Back and Front end) using SOAPUI tool.
  • Server side DB testing for database validation.
  • Executed test cases manually and generate reports.
  • Generated daily status reports and acceptance/exit criteria sign off reports.

Environment: UNIX, Quality Center, Java, XML, SQL Developer, Sales Force, MS Office, API Web Services, SOAP UI, .Net, Beyond Compare, Agile methodology

Confidential, Alpharetta, GA

Sr. QA Engineer

Responsibilities:

  • Developed Test Plans, and Test Cases, raise and escalated defects based on defect severity as needed.
  • Executed Job runs and performed file comparisons between Pre-migration files with Post-migration files using Beyond Compare tool.
  • Used XML Marker for analyzing the xml content based on the requirement specification documents.
  • Performed Web services testing (both Back and Front end) using SOAPUI tool.
  • Performed regression and UAT testing on the Service applications running the test Execution Scripts (Stored Procedures for backend testing) and raised key SEV1 defects.
  • Used TOAD for database validation involving integration testing.
  • Executed test cases manually and generate reports.
  • Generated daily status reports and acceptance/exit criteria sign off reports.
  • Exclusively worked on the Employee Benefit Plans Enrollment and COBRA enrollments.
  • Verified database validations using SQL queries for Shadow tables, running the Stored Procedures on Insert, Update and Deleted records that include COBRA enrollment and dependent enrollment for employees for a company (Client).
  • Raise and escalate defects based on defect severity as needed and involved in conducting the defect triage meetings.
  • Work on recreating the defects and retesting the defects when needed.
  • Performed database validations using SQL queries exclusively.

Environment: Quality Center, Java, XML, SQL Developer, TOAD, SFDC, MS Office, API Web Services, SOAP Client, .Net, Beyond Compare, XML Marker, Agile methodology

Confidential, Orlando, FL

Sr. QA Analyst

Responsibilities:

  • Managed Agent Desk Top application, Web application and Integration testing.
  • Developed the Test strategy documents, Test Plans, and Test Cases.
  • Created Test cases and test execution based on the change requests.
  • Performed Web services testing (both Back and Front end) using SOAPUI tool.
  • Raised defects while test set execution for each build/release as necessary.
  • Retested the defects when resolved by the development team upon build deployment and assign the status to close/reopen as appropriate.
  • Used SFDC (Sales Force) for customer account creation.
  • Performed Regression Testing, Service Applications generating the Test Execution Scripts.
  • Server side testing for database validation using SOAP Client and Data Feeder tools.
  • Used TOAD for database validation using SQL queries involving integration testing.
  • Executed test cases manually and generate reports.
  • Generated weekly status reports and acceptance criteria sign off reports.
  • Created test data and test files for applications.
  • Performed database validations using SQL join queries exclusively.
  • Coordinated with offshore team (India teams) for test cases execution and daily status reports.

Environment: Quality Center, Java, XML, SQL Developer, Sales Force (SFDC), UNIX, MS Office, API Web Services, .Net, SOAP Client, WinSCP, SFTP, Agile methodology

Confidential, Duluth, GA

Sr. QA Analyst

Responsibilities:

  • Developing Test Plans, and Test Cases for Media Corp project applications, validating live TV functionality.
  • Worked with Magna Quest application for creating subscriber accounts and adding Set Top Box (STB) connection configuration to the subscriber accounts.
  • Worked on the Content Management System application that involves creation of metadata for VOD (Video on Demand) packages; worked on using putty for file transfers and ingesting VOD files in Development/Test, Integration and Production environments.
  • Created Test cases and test execution based on the change requests
  • Used SOAP UI tool to perform web services testing
  • Raised defects while test set executions for each build/release
  • Performed Regression Testing, Service Applications generating the Test Execution Scripts.
  • Used TestLink extensively for creating and executing test cases.
  • Executed test cases manually and generate reports.
  • Used Eforge Confidential internal application for documentation of the project testing.
  • Generated weekly status reports and acceptance criteria sign off reports.
  • Created test data and test files for applications.
  • Used SQL join queries exclusively, performed database validations.
  • Coordinated with offshore teams (Brazil and Singapore teams) for test cases execution.
  • As a Team Lead, coordinated with offshore teams of 5 members in Singapore and a team of 3 members in Brazil.

Environment: Quality Center, TestLink, Java, XML, SQL Developer, UNIX, MS Office, API Web Services, .Net, REST Client, WinSCP, SFTP, Eforge, Agile methodology

Confidential, Atlanta, GA

Functional Test Lead

Responsibilities:

  • Developing Test Plans, Traceability matrices, and Test Cases for Vendor Collaboration application and Supplier Buying Agreement applications.
  • Perform defect and data base validations.
  • Raise defects while test set executions for each build/release.
  • Used SOAP UI tool for testing web services.
  • Coordinate with offshore team of four resources on the assigned projects.
  • Perform Regression Testing, Service Applications generating the Test Execution Scripts.
  • Participate in Requirement meetings and Detail Design meetings.
  • Use Quality Center extensively for creating and executing test cases.
  • Execute test cases manually in the Test Lab (QC).
  • Use Share point for Documentation.
  • Using SQL join queries exclusively, performed database validations.
  • Generate weekly status reports and acceptance criteria sign off reports.
  • As a Test Lead, coordinated with the offshore team of four members (India) to overview the project testing.
  • Coordinate with offshore team (four members) as a team lead to oversee test cases and test execution.

Environment: Quality Center 10.2, Java, XML, SQL Server Oracle 9i, UNIX, MS Office, API Web Services, SOAP Client, .Net, Agile methodology

Confidential, Orlando, FL

Functional Test Lead

Responsibilities:

  • Developing Test Plans, Traceability matrices, and Test Cases.
  • Managing Tasks and Action Items in TFS
  • Regression Testing, Service Applications generating the Test Execution Scripts.
  • Used Quality Center extensively for creating and executing test cases.
  • Executed test cases manually in the Test Lab (QC).
  • Performed web services testing using SOAP UI tool.
  • Used Share point for Project Documentation.
  • Creating test data and test files for applications.
  • Generated weekly status reports and acceptance criteria sign off reports.
  • Using SQL join queries exclusively, performed database validations.
  • As a team lead, coordinated with offshore team of four resources on the assigned projects.

Environment: Quality Center, Java, XML, SOAP Client,, SQL Server Oracle 9i, UNIX, MS Office, API Web Services, J2EE, .Net, Agile methodology, TFS

Confidential, San Antonio, TX

Sr. Associate/Test Lead

Responsibilities:

  • Developing Test Plans, Traceability matrices, and Test Cases.
  • Regression Testing, Service Applications generating the Test Execution Scripts.
  • Used Quality Center extensively for creating and executing test cases.
  • Used Star Team for Defect Management.
  • Executed test cases manually in the Test Lab (QC).
  • Performed web services testing using SOAP UI tool.
  • Provided input to local estimation processes for projects using in-built Testing Estimation tool.
  • Used Share point for Documentation.
  • As a team lead, coordinated with offshore team of four resources on the assigned projects.
  • Managed multiple vendor scenarios on various projects.
  • Running automation test scripts using QTP (Quick Test Professional).
  • Performance testing to analyze the response time using Load Runner.

Environment: Quality Center, Star Team, Java, XML, SOAP, SQL Server Main Frame (Green Screens), Oracle 9i, UNIX, MS Office, API Web Services, DB2, J2EE

Confidential, Jacksonville, FL

Sr. QA Analyst/Engineer

Responsibilities:

  • Developing Feature Test Plans, Traceability matrices, and Test Cases.
  • Regression Testing, Smoke Testing, and Shake down Testing for Wealth Management Service Applications generating the Test Execution Scripts.
  • Used Test Manager extensively for creating and executing test cases.
  • Used Clear Quest for Defect Management.
  • Used Win SQL/SQL Developer for database validation testing.
  • Executed test cases manually in the Test Lab.
  • Used DSF Monitor for analyzing the SOAP/XML request files and responses.
  • As Test lead, managed multiple vendor scenarios on different projects.
  • Used Share point for Documentation.
  • Creating test data and test files for applications.
  • Using SQL join queries exclusively, performed database validations.
  • Used Pass Port (Green screens) Main Frame Legacy screens to create accounts and roles.
  • Overseeing the automation testing effort using QTP (Quick Test Professional).
  • Executed Main Frame database validations.

Environment: Test Manager, Clear Quest, Java, XML, SOAP Client,, TCP/IP, SQL Server 2005, Win SQL, Main Frame (Green Screens), Oracle 9i, UNIX, MS Office, API Web Services DB2.

Confidential, Alpharetta, GA

Sr. QA Analyst

Responsibilities:

  • Used Test Manager Tool extensively for preparing test cases.
  • Used Clear Quest Defect Management tool
  • Used JIRA for defect/Issue tracking.
  • Used SQL Query Analyzer for database validation testing.
  • Used Confluence for source safe exclusively.
  • Used Fast Test tool for simulating Credit card, Debit Card, Prepaid card, Reward card, and Gift card transactions.
  • Using SQL join queries, performed database validations.

Environment: Test Manager, Java, XML, TCP/IP, SQL Server 2005, Oracle 9i, UNIX, PSFTP, Beyond Compare, MS Office, putty exec., JIRA, Confluence, API Web Services

Confidential, Norcross, GA

QA Analyst Engineer

Responsibilities:

  • Developing Test plans, Feature Test Plans, Traceability matrices, and Test Cases.
  • Prepared test cases for the following components: Automated Collection Control modules, Document Accessibility and Enhancement, ScoreNet Portal, Interfaces for Data Providers, Data Source Configuration, NetWork Activity and Reporting modules, Forums, Mortgage Insurance modules, Billing modules, Asset Remarketing modules, CRM Admin GUI, and several other related modules for enhancements.
  • Used Test Manager extensively for preparing test cases.
  • Used Rational Clear Quest for defect tracking.
  • Used SQL Query Analyzer for database validation testing.
  • Server side testing for database validation using SOAP Client and Data Feeder tools.
  • Used Data Feeder tool for xml file transfers and PSFTP for queuing.
  • Prepared minutes of meeting and recorded the conference meetings.
  • Generated Test Evaluation Summary reports, Test Entrance Criteria and Exit Criteria reports.

Environment: Test Manager, Rational Manual Tester, Rational Clear Quest, Java, XML, TCP/IP, SQL Server 2005, Oracle 9i, UNIX, SFTP, Data Feeder, Beyond Compare, Toad, MS Office, Windows NT

Confidential, Alpharetta, GA

QA Tester

Responsibilities:

  • Wrote requirements and Logical Test cases for the Envision Logic product enhancement.
  • Used Rational Clear Quest for Defect tracking.
  • Wrote manual test scripts extensively for the advanced Envision product.

Environment: Quality Center, Rational Clear Quest, Java, XML, TCP/IP, SQL, Oracle 9i, Beyond Compare, Toad, MS Office, Windows NT

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