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Quality Analyst Resume

Houston, TX


  • QA Tester 8 years of extensive experience in Software Quality Assurance and Software Testing of Client/Server Applications and Web based applications using Manual Testing Techniques and Automated, Mobile .
  • Excellent QA experience in all phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) with good working knowledge of QA methodologies like AGILE, Scrum and Waterfall.
  • Experienced in developing Use Cases, Test Plan, Test estimates, Test Approach, Test Scenarios, Test Cases and Traceability Matrix from Business Requirement Documents (BRD) and Functional Specification Documents (FSD).
  • Proficient in preparing Test data, Executing Test cases, Reviewing, Tracking Defects, Reporting Defects, Weekly Test Reports & Defect Metrics.
  • Skilled with various testing phases including Black - Box, Regression, System, Integration, End to End (E2E), Adhoc and User Acceptance Testing (UAT), Performance Testing.
  • Performed White Box testing throughout the project using Selenium WebDriver, JUnit, and Java.
  • Designed and implemented different automation frameworks from scratch like Hybrid framework, keyword Driven framework, Data Driven framework for various projects.
  • Experience on developing a framework using a design pattern- Page Object Model in Selenium.
  • Good experience in QTP - VB Script, Descriptive Programming, developed reusable functional libraries which are used in different scripts.
  • Have Knowledge on Mainframe development assignments in COBOL.
  • Have knowledge on using test automation tools such as Selenium WebDriver/RC/IDE/Grid, QTP and QTP, Appium to develop Automation testing scripts for web, Mobile and client server applications.
  • Have knowledge on Automation testing tool Appium.
  • Have knowledge in Analysis, Design, Coding, Testing and Production Support of application software in Mainframe platform.
  • Proficient in Continuous Integration and Continuous Deployment (CI/CD) automated test Execution.
  • Worked with Maven build tool, Git Hub source code management tool in Selenium WebDriver.
  • Writing and executing SQL for checking the validity and integrity of the data in various databases such as Oracle, My SQL, and Microsoft SQL Server etc. to perform Back-End-Testing.
  • Performed manual and automated testing using HP tool like Quality Centre (QC/ALM), Quick Test Professional .
  • Experience in Analysing EDI requirements.
  • Experience in Mobile application testing in agile environment.
  • Worked on development, maintenance and support of Mainframe applications.
  • Performing System and Regression Testing for Mainframe and Web as well.
  • Used Appium tool, for Mobile testing and other Mobile applications.
  • Skilled in performing load, stress and performance testing using Apache JMeter.
  • Experience in using the open source API testing tools like SOAPUI and POSTMAN for functional /regression /performance testing & test automation of SOAP/Restful Web Services.
  • Experience with test driven development (TDD) utilizing Jasmine, Karma and Protractor.
  • Proficient in using HP interactive products like - HP Quick Test Professional (QTP/UFT), and HP Quality Centre (QC/ALM).
  • Have Knowledge on SCUBI.
  • Updated features list on HPALM to correlate with latest requirements to assist SCUBI development and testing teams.
  • Involved in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Alerts, Approvals, Workflows, Custom Settings, and Reports.
  • Experience on Ruby and Python Coding, Selenium Automation and Appium .
  • Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behaviour Driven Development) using Cucumber JVM, JUnit, Java.
  • Developed Test Scripts and Test Frameworks with Java.
  • Designed and Implemented Selenium Grid in Jenkins.
  • Well conversant with scripting languages like Java Script, HTML, and XML.
  • Have knowledge on Selenium RC, Selenium Grid.
  • Good Knowledge in Agile Tools like Version One & Rally.
  • Have Knowledge on Ecommerce Domain.
  • Develop/Integrate SQL scripts to automation frameworks to validate relational database tables.
  • Smoke test and Acceptance testing with Selenium in multiple Java platforms.
  • Expertise in logging defects using JIRA, performed defect tracking and reporting.
  • Involved in Peer Reviews of Test cases/Defects and developed, maintained Review Checklists.
  • Extensive experience in functional testing, GUI testing, integration testing, regression testing, back-end testing, browser compatibility testing.
  • Actively interacted with the development team in resolving Bugs identified from Testing.
  • Excellent analytical & problem solving skills and a team player with strong interpersonal and communication proficiency and a team-oriented individual with excellent interpersonal, planning and coordination.
  • Actively involved in Support Meetings, Requirement Gathering, and effort calculation with Customers to discuss the project status.


Programming language / Frameworks: VB Script, Core Java, JSP, HTML, C, C++, XML, Java Script, Servlets, CSS.

Database/ Database Tool: MySQL, Oracle.

Methodologies: Waterfall Model, Agile.

Testing Tools: Selenium (Selenium IDE, TestNG, Selenium WebDriver, Cucumber), Eclipse IDE, HP Quality Center/ALM, HP Quick Test Professional, JIRA, SOAP UI, POSTMAN, QTP/UFT.

Web/Application server: Apache Tomcat.

OS: All Versions of Windows, Linux, Unix.

Web Browsers: IE, Mozilla Firefox, Chrome, Safari.

Bug Tracking Tool: BugZilla, JIRA, Quality Center.

Web Services: XML, WSDL, SOAP, Rest, API.

Business Mgmt. Tools: MS Word, MS Visio, MS Excel, MS PowerPoint.


Confidential - Houston, TX

Quality Analyst


  • Gathered business requirements using interviews, brainstorming and studied the applications.
  • Involved in Requirement gathering and Preparation of test cases based on Product Backlog.
  • Interacted with Product Owner, Customers and Project team members in analyzing the User stories and acceptance criteria.
  • Actively participated in testing phase of SDLC (Software Development Life Cycle) of application.
  • Involved in drafting the test plan that included testing objectives, testing phases, scenarios and test environment after a thorough analysis of the business rules.
  • Involved in Test effort estimation, Metrics preparation and defect prevention.
  • Tested the Crew Management applications integrity with external systems .
  • Designed and implemented Software configuration management (SCM) and change management (CM) solution using QC.
  • Escalated Defects while studying Project Requirements and writing Test Cases by using HP Quality Centre (QC/ALM) and followed logged defects.
  • Developed QTP /UFT scripts with object model and description programming, and handled dynamic objects using VB-script and regular expression in QTP /UFT .
  • Reviewed customer account information to determine if correct.
  • Created queries to extract specific data (price plan query, international trending query, customer specific queries, etc.
  • Developed SQL scripts to validate relational database tables.
  • Implemented Continuous Integration for HP UFT and Selenium from Jenkins.
  • Assisted Manager by providing automation strategies, Automation and JIRA reports.
  • Maintained and tested a data mart for Process independent which contains data for crew, aircraft, and passenger applications.
  • Performed testing on Web Services using WSDL and SOAPUI to check the communication between different services.
  • Tested the various web services using GreenHAT/RIT SOAPUI.
  • Involved in designing the framework to integrate HP ALM to cucumber using the newly released version of HP ALM rest API.
  • Tested an alert monitor system to visualize all alerts.
  • Wrote Test scripts in UFT based on Data Driven Framework to extracted data from external to pass the data in various fields of the applications.
  • Documented bugs found out during the process of testing.
  • Performed extensive manual testing on different modules.
  • Maintained and modified object repositories for the objects recorded through UFT .
  • Retrieved data from Database by writing SQL queries to check the correctness of data and to verify the retrieved results.
  • Pulled customer data (charge, billing account, normalized event, customer node history, rate, price plan, product, service agreement, etc.) using SQL.
  • Excellent experience with HP Load Runner tool for testing and monitoring and analyzed results using HP Load Runner Analysis tool.
  • Developed a fully automated continuous integration system using Git, Gherkin, Jenkins, My SQL and custom tools developed in Ruby and Python.
  • Developed test code for testing locally in Java using Eclipse, Selenium web Driver and TestNG framework.
  • Created Test Frameworks with Java.
  • Involved in creating automation test scripts using cucumber built on Eclipse IDE.
  • Created and documented Automation Framework on Rational Integration Tester (GreenHAT).
  • Worked on airline reservation channel management and flight related operations such as flight scheduling, crew scheduling, flight operations (FOS).
  • Closely interacted with designers and software developers to understand application functionality.
  • Attended Bug triage meetings and meetings with the QA Leads, Managers and Developers for query resolution.
  • Actively involved in STLC process and used tools like Selenium RC/Web driver, Jmeter, SOAP UI.
  • Prepared test summary reports every week to report the status of testing.

Environment: Quality Centre QC, QTP/UFT, Agile environment, GreenHAT, Cucumber, Soap UI, Windows, Unix/Linux, VBScript, Java, JavaScript, Oracle, SQL, XML, HP Load Runner, Ruby Python,HTML5, Jenkins.

Confidential, Reston, VA

QA Automation Test Engineer


  • Analyzed Business Requirements (BR), Functional Requirement & High level Design documents.
  • Involved in Business Requirements Analysis meeting and worked on Test Plan document.
  • Created the Regression Test cases and automated them for the purpose of regression testing.
  • Involved in Functional testing, business requirement testing, data requirement testing, regression testing, system integration testing, data validation, and non-functional testing.
  • Developed and maintained automated regression test cases with Selenium Web Driver using Java programming language.
  • Created and maintained the automation framework in protractor and automated test cases using Jasmine/ JavaScript for frontend angular application.
  • Developed end to end test framework using Protractor, Java and REST that major defects in application.
  • Develop optimized UFT/QTP scripts for regression testing with data sources.
  • Worked in Agile development environment and participated in the Test Plan and Test Strategy creation.
  • Designed the Data Driven tests in Quick Test Professional (QTP) script to validate with different sets of test data.
  • Involved in the use of Cucumber Step Definition, Scenarios and Features.
  • Trained & evaluated customer service new hires.
  • Provided customer service & problem resolution for AA loyalty program, using several different software programs
  • Provided customer service & problem resolution for clients.
  • Attended Sprint plan meetings every two weeks to review the user stories and daily SCRUM meetings.
  • Wrote Manual Test cases on Functional and Business requirements.
  • Extensively used Quality Center for Test planning, Bug tracking, and Reporting.
  • Develop SQL scripts to validate relational database tables.
  • Tested the applications response for positive and negative sets of data with data-driven testing procedures.
  • Conducted Data driven testing using Parameterization using UFT .
  • Conducted Web services testing using SOAP UI.
  • Tested the application for specific Performance and End User Testing on its compatibility on various web browsers like Chrome, Firefox and Internet Explorer.
  • Responsible for preparing Test Strategy and Test Plan documents for Functional, Integration, UAT phases .
  • Performed Manual Testing and supported Automation Testing team for creating Test Data for Data Driven Testing.
  • Developed a fully automated continuous integration system using Git, Gherkin, Jenkins, MySQL and custom tools developed in Ruby and Python.
  • Designed and Created Automation Scripts using Jenkins.
  • Created a testing framework using Selenium Webdriver and ANT Responsibilities: - Using Git, Ruby Python and Cucumber and built the Frame work.
  • Implemented Cucumber (BDD) with Junit.
  • Developed and executed SQL queries to perform Data Integrity testing on an Oracle to validate and test data.
  • Developed a single huge shared object repository for all the different modules by using the Object Repository Manager in QTP.
  • Used Dictionary and file system objects for Data manipulations in QTP
  • Documented the Automation Plan, Design and Execution Specification.
  • Involved in Smoke testing, Functional, Regression and Back end Testing to check the High-level functionality of the application.
  • Reported the defects to the development team by using defect-tracking tool Quality Centre .
  • Retested the reported defects in every build released and closed the defects.
  • Performed End - to-End testing manually .
  • Detecting bugs & Classifying them based on the severity.
  • Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases in Quality Centre.
  • Participated in weekly meetings and walkthrough to discuss Defect Priorities.

Environment: QTP/UFT, HP Quality Center, HTML, XML, PL/SQL, Cucumber, Oracle, VB Script, Protractor, JavaScript, Windows, SOAP UI, RESTFUL API, Web Services, Agile, Ruby Python, Jenkins.

Confidential, Dallas TX

QA Analyst/Mobile Tester


  • Worked in Agile, scrum, and sprint environment in order to change the requirements and features.
  • Ran automated scripts for Maintenance and Regression testing using QTP/UFT.
  • Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP/UFT
  • Managed all test scenarios, test cases by using HP Quality Centre application lifecycle Management tool to analyse& capture bugs, track and manage.
  • Created Manual and automated test scripts in HP Quality Centre and HP QTP.
  • Developed new automation test suites to verify the functionality for test cases on Testlink using JUnit/Selenium/Protractor frameworks.
  • Developed Traceability matrix to keep track of changes in requirement to that of the testing efforts.
  • Identified high-level requirements for documenting detailed business requirements using
  • Performed Web Testing to check for broken links in a page.
  • Involved in testing Reports Using Jmeter.
  • Performed automated testing using testing tool selenium webdriver and Appium.
  • Used Appium tool, for Mobile testing and other Mobile applications.
  • Performed end-end testing core Mobile applications.
  • Executed the Test Plans on web and Mobile as per requirements using Appium tool.
  • Conducted Web services testing using SoapUI and performance testing using Jmeter.
  • Responsible for giving sign off for EMV rollout Functional, Financial End to End scripts prepared by QA.
  • Loading and processing of transactions as per POS specifications.
  • Reviewed and updated Test Plan and Test Scenarios.
  • Identified software failures, created Bugs in TFS.
  • Executed test cases for Black box testing.
  • Tested the application compatibility with IE and Mozilla Firefox browsers.
  • Participates in project requirements review and approval.
  • Responsible for documenting Log defects and working with development team to resolve issues.

Environment: QTP/UFT, QC, HTML, VBScript, Soap UI, Windows, Selenium WebDriver, HP Quality Centre, Protractor, JMeter, Appium.

Confidential, Richfield, MN

Quality Tester


  • Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
  • Wrote Manual Test cases for POS based on Functional and Business requirements.
  • Wrote Manual Test cases on Functional and Business requirements.
  • Extensively used Quality Center for Test planning, Bug tracking, and Reporting.
  • Tested the application for specific Performance and End User Testing on its compatibility on various web browsers like Chrome, Firefox and Internet Explorer.
  • Involved in the creation of QA deliverables specific to Core functionalities of applications.
  • Estimate effort for the test activities.
  • Created the Automation Test Plan and extensively used QTP for creating scripts for functional and regression testing of various features of the application.
  • Run tests by using Selenium remote control in different browsers.
  • Created Test plan for the EMV and Price checker Project.
  • Hands on experience in complete Regression testing on Mobile testing.
  • Executing Load Test, Stress Test and Endurance Test in Performance center.
  • Used Appium to facilitate mobile testing by creating mobile Driver class with the required Mobile capabilities.
  • Responsible in Developing Web Applications on Selenium WebDriver, TestNG Framework and Appium Automation Framework.
  • Involved in automation scripts for mobile native applications using Appium, Java and Selenium.
  • POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.
  • Developed test strategy based on the Business Requirement Document (BRD).
  • Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation.
  • Worked using DOORS as one of the main applications, and Ruby Python on Rails
  • Reviewed and updated Test Plan and Test Scenarios.
  • Performed black box and gray box manual and Selenium testing on all popular browsers
  • Analyzed test results, identified issues and reported it to the developers through Jira.
  • Design automated tests of voice command services through extensive use of JUnit, Jmeter, SoapUI, and QA Tester/Automated Testing Developer.
  • Fine tunes specific processes to meet the needs of individual projects while adhering to Enterprise Quality objectives.
  • Prepared and Executed Test Cases for Functional and Integration testing.
  • Performed extensive database testing to verify the results generated by the batch applications.
  • Written SQL queries to validate the data from different tables.
  • Actively involved in production support and performed post-production verification after every release.
  • Participated in weekly meetings and walkthrough to discuss Defect Priorities.
  • Involved in Review Meetings like Inspections and Walkthrough.

Environment: HP Quality Center, Soap UI, HP Quick Test Professional, Selenium, JIRA, Performance Center, SQL, HTML, Oracle, JMeter, Appium, Ruby Python.


Test Analyst

Roles & Responsibilities:

  • Involved in Business Requirements Analysis meeting and worked on Test Plan document.
  • Analyzed Business Requirements (BR) and Application design documents and created Traceability Matrix interlinking the test requirements and test cases
  • Worked in Agile development environment and participated in the Test Plan and Test Strategy creation.
  • Extensively used Quality Center for Test planning, Bug tracking, and Reporting.
  • Designed and Developed the Automation Test Scripts using Selenium WebDriver using Java.
  • Developed Test cases using Element Locators and Selenium WebDriver methods.
  • Enhanced Test cases in Selenium using Java Programming features and TestNG Annotations in TestNG framework.
  • Experienced in Load testing using JMeter, SoupUI.
  • Execution of Selenium test suite and developed reports and reported defects.
  • Involved in Retesting and Regression Testing using Selenium WebDriver.
  • Tested the application for specific Performance and End User Testing on its compatibility on various web browsers like Chrome, Firefox and Internet Explorer.
  • Expertise and experience in performing different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing.
  • Participated in Weekly meetings and walk through to discuss Defect Priorities.
  • Participated in building and maintaining Test environment.
  • Participated in Monthly steering committee meetings.
  • Participated in monthly QA audits.
  • Analyzed and Reviewed the Business requirement document and Use Case Document and performed black box testing.
  • Actively involved in writing test cases, test scenarios and test matrix (traceability matrix).
  • Wrote test cases based on the requirements and conducted Smoke, Regression, Functional Integration, System, User Acceptance and Browser Compatibility Testing.
  • Reported defects using JIRA.
  • SQL Queries for backend testing to check the data integrity and data consistency.

Environment: Soap UI, Windows, Selenium WebDriver, HP Quality Centre, JIRA, Performance Center, SQL, HTML, Oracle, JMeter.

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