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Sr. Software Quality Assurance Test Specialist Resume

Indianapolis, IN

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

Sr. Software Quality Assurance Test Specialist

Responsibilities:

  • ‘One man band’ test specialist that appreciates mastery and purpose; gets the job done.
  • Create test cases, test plans and get tools to manage a project from start to end.
  • Baseline, Gorilla, Monkey, N+1,spike, race condition, End - to-End, TDD, ATDD, BDD, continuous integration testing.
  • Extensive graphical interface testing (Mozilla, xml) testing.
  • Creative, adaptive and in depth, white/black box, functional, performance testing.
  • Unit/ integration/validation/system, regression, ad- hoc testing; documentation.
  • Versatile, self directed, self sufficient, curious, user and detail oriented.
  • Worked well alone or in teams.
  • Did manual and automated testing in an Agile (Scrum) and Waterfall environment.
  • Used in-house developed automation testing suite built in C# (integration/validation/system testing).
  • C# coding to create my own automated test tools to assist manual testing.
  • ‘Off the shelf’ test tools from Msft (SysInternals) and other www sources.
  • SQL-CRM Vantive: queries, joins; data integrity tests: create databases/ tables/ add data/ truncate/ shrink DBs…
  • Created test environments with physical boxes, HyperV virtuals, various Windows platforms.
  • Working experience with PowerShell.
  • Experimented with Selenium and JavaScript.
  • Currently learning Java.
  • Developed negative test scenarios to uncover esoteric edge cases.
  • Defect’s tracking: ClearQuest Rational, Jira, TFS (TeamFoundationServer).
  • Wrote test cases, use cases, user stories, test plans, test scripts using TestRail.
  • Computer hardware/ software/ networking (significant) experience.
  • Built quality effectively by identifying, reporting software defects, and validating the fix for them.
  • Ensured fast development by providing accurate, efficient reports and fast debugging:
  • Find the underlining issue and provide as much relevant information as possible.
  • Engage developers in assessing the nature and severity of the issue and provide the environment needed for difficult to recreate issues.
  • Provide concise yet comprehensive, easy to read, and understand defect reports.
  • Moved development cycles forward by correctly assessing quality of software under development .
  • Increased productivity with means like:
  • Created tools to fit/automate the test areas and proper documentation.
  • Developed new skills, increased SQA knowledge, and took on more responsibility over time.
  • Shared knowledge and experience and assisted with the test effort.
  • Applied logical thinking to diagnose, analyze, and make sound assessments.
  • Tested software applications used to handle Disaster Recovery and High Availability.
  • Certify kernel drivers and app suite with Microsoft sysdev.
  • Kernel drivers: manual and automated testing.
  • Post-mortem debugging with windbg.

Confidential, Indianapolis, IN

Network and Systems Engineer

Responsibilities:

  • Responsible for hardware and software installation, upgrades, service, break-fix work, customer service, phone and on-call support
  • Installation, cabling, helpdesk.
  • Decreased warranty returns by 40% by implementing proper procedures.

Confidential, Zionsville, IN

Computer Technical Support

Responsibilities:

  • Responsible for service, upgrades, technical support, break-fix work, software and hardware installation, troubleshooting.

Confidential

Network and Systems Engineer

Responsibilities:

  • Team leader.
  • MCP (Microsoft Certified Professional ) certification .
  • Responsible for installation of IBM hardware (PCs, routers, hubs), networks, help desk, training, maintenance.
  • Systems administration, customer service, phone and on-call support.
  • Work with end-users and vendors.
  • Met tight deadlines, and get sites acceptances due to efficient management and quality work.

Confidential

Production Manager

Responsibilities:

  • Hardware installations, technical support, networking.

Confidential

Network and Systems Engineer

Responsibilities:

  • Managed and maintained an entire company’s network, Novell Netware servers, Windows desktops, printers…

Confidential

Hardware Engineer

Responsibilities:

  • Serviced PDP-11 type minicomputers ( DEC).
  • Maintenance for printers, video terminals, external tape and disk drives.

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