Senior Qa Analyst Resume
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Charlotte, NC
SUMMARY:
- United States Air Force Veteran with 10+ years Quality Control Management experience.
- Proven track record of strategic vision, quick delivery, and ability to mentor quality assurance teams to implement the latest QA programs for maintaining quality standards.
- Knowledge of quality assurance activities including automated testing, test strategies, audits recommending and implementing corrective actions providing accurate documentation of statistical reports and ensuring overall compliance.
- Demonstrated excellence in communication skills with various levels of management, departments, and vendors.
TECHNICAL SKILLS:
Software: Selenium,Sauce Labs,ALM,SoapUI,Browser Stack,Program Testing,SAP,Database User Interface and Query
Innovation: Automated Testing,Develop Testing Programs,Script Design,Master Test Plans,Scrum Methodology Testing,Post - Release Acceptance Testing
Management: Deductive and Inductive Reasoning,Information Ordering,Complex Problem Solving,Monitoring,Observation,Collaboration,Troubleshoot,Project Scheduling,QA Deliverables,Interviews
Analysis: Operations,Systems,Quality Assurance
PROFESSIONAL EXPERIENCE:
Senior QA Analyst
Confidential,Charlotte, NC
Responsibilities:- Applies analytical and problem solving skills to testing scenarios.
- Conducted functional testing on over 125 test scripts
- Document software defects using a Application Lifecycle Management (ALM).
- Analyzed data to identify and resolve operational problems.
- Developed and executed 75 test cases.
- Collaborates with Business Analyst on development of business requirement documents.
- Evaluates test scripts for automation.
QA Manager
Confidential,Charlotte,NC
Responsibilities:- Responsible for a budget of over $250K.
- Manage assets in excess of $13K and a team of four members.
- Conduct automated using SoapUI and manual white box testing of IT eCommerce support projects. Utilize interpersonal skills to foster collaboration with other departments.
- Used Jira for defect tracking and updates across projects
- Executed analytics using SAP
- Ensure that high quality and accuracy is maintained on customer facing retail website, web pages, emails, banner ads, and interactive applications.
- Execute manual black box testing of eCommerce website, landing pages, email, banner ads, web and mobile applications.
- Complete QA deliverables from logging and tracking of defects using Application Lifecycle Management (ALM) to change requests and verification of resolutions to defects.
- Provide feedback to appropriate business units, development team and management for scheduling and quality requirements.
User Acceptance Tester
Confidential,Mooresville,NC
Responsibilities:- Applied analytical and problem solving skills to testing scenarios.
- Documented software defects JIRA and ALM.
- Participated in product design reviews to provide input on functional requirements, product designs, schedules, and potential problems.
- Analyzed data to identify and resolve operational problems.
Quality Assurance Analyst
Confidential,Charlotte,NC
Responsibilities:- Documented test procedures to ensure replicability and compliance with standards.
- Tested systems modifications to prepare for implementation.
- Monitored bug resolution efforts and tracked successes.
- Updated automated test scripts to ensure accuracy.
- Documented defect resolutions in ALM
Quality Assurance Analyst
Confidential,Charlotte,NC
Responsibilities:- Validated business requirement document changes to the Voice Response Unit (VRU) for Retirement Services.
- Developed and executed 143 test cases for the Voice Response Unit (VRU).
- Logged, tested and tracked defects using Quality Center (Agile Methodology Testing).
- Created high level and detail test cases.
Sr. Quality Assurance Analyst
Confidential,Charlotte,NC
Responsibilities:- Facilitated a deployment meeting for a group of 100+ participants.
- Conducted over 20 test cases peer reviews.
- Developed and executed 165 test cases and logged and tracked 26 testing defects.
- Developed business requirement documents.
- Planned and executed Control Room activities that included logistics and dress rehearsals.
- Prepared and distributed release-related communications and summaries.
- Escalation point between the client and IT management for unresolved problems.
Sr. Quality Assurance Analyst
Confidential,Charlotte,NC
Responsibilities:- Developed and executed 60 test cases for the DA Papering Application and the KBCOPS Program.
- Logged and tracked 17 testing defects.
- Reviewed 45 existing use cases for clarity and accuracy.
Sr. Quality Assurance Analyst
Confidential,Lancaster,SC
Responsibilities:- Conducted user acceptance testing on 8 projects and developed over 350 test scripts.
- Evaluated test scripts for automation.
- Developed and executed 200 test cases.
- Gathered and developed functional requirements for 8 highly visible projects.
- Performed peer coaching.
- Created and validated changes to technical systems.
