PROFESSIONAL SUMMARY:

• Over 13 + years of IT experience in all phases of Software Development Life Cycle (SDLC) such as planning, analysis, design, implementation, testing of Web Base, Mainframe applications, Java based, .NET, ORACLE, C and other various languages in domains like Finance, Telecom, IT, Hotel, Mechanical etc.
• Extensive experience in manual and automated testing.
• Well versed in all stages of testing and QA Cycles.
• Highly motivated, organized and independent self - starter committed to the highest levels of professional and personal excellence Team player with excellent technical and communication skills with strong understanding of software life cycles and software testing methods
• Strong problem solving skills extremely reliable, quick learner, and able to work independently as well as a team member.
• Experience working with protocols and technologies like, .net, HTTP, SSL, FTP, SNMP,SMTP SOAP, PHP, HTML, TCP IP and XML, XML Spy, Active Directory, Windows and Unix, IBM Rational Automation tool. Expertise in Client Server (Win Forms) and Web based (Web Forms, ASP.Net) application development. Experience in SOAUP UI testing, middleware application
• Experienced with HP tools like QTP and QC Experienced in XML Simulator for XML testing Experience in testing UNIX based applications Experienced in a fast paced Agile Development Environment including SCRUM, Waterfall.
• Worked extensively on Oracle based applications. Extensive Experience CRM based applications Worked in database related module like SQL Server 2008 for SQL queries

AREAS OF EXPERTISE:

• Requirements Elicitation
• Business Process Modeling
• Use Case Design
• User Stories, Wire-frames, HTML prototypes
• Interface Design
• Waterfall and Agile Methodologies
• Estimation, Scheduling, Impact analysis and Change management
• Manual and Automated Testing
• Offshore Coordination and UAT
• User Guides / Manuals and Training Documentation

TECHNICAL SKILLS:

Analysis Methodologies: Waterfall methodology, Agile methodology, CMM

Requirement Management: HP ALM, Test Director.

Change Management Tools: HP ALM, Test Director

Business Modeling Tools: Microsoft Visio, Triaster

Databases / Reporting: SQL Server, DB2, Oracle, MS-Access, Crystal Reports

Project Management & Tools: Microsoft Project, Microsoft Office, SharePoint

Testing Tools: HP ALM, Test Director

Functional Skills: P&C Insurance, Credit / Pre-paid Visa Cards, Fuel Cards, Retail Banking

PROFESSIONAL EXPERIENCE:

Confidential

Sr. QA Analyst (Technical Lead)

Responsibilities:

• Automating admin tool in selenium using robot framework
• Automated admin tools for creating new clients and uploading few files for processing.
• Uploading the PR to Github for code review
• Used Selenium tool to run regression test cases
• Verifying mesos logs to see if the jobs ran successfully
• When PR is merged then running the regression jobs from Jenkins
• Testing API’s using swagger tool
• Testing API with curl commands in command with GET, PUT, POST, DELETE API points request
• Checked errors in splunk to verify to outcome of the errors
• Worked for United Health care, Target, Mercer etc client based request
• Executing mobile testing after mobile codes are generated and registering the clients, user using the mobile code
• Used mobile devices, tablets to execute mobile testing
• Testing on Mobile for Confidential app as to complete mission on daily basis ad if the rewards are getting updated or not, joining challenges etc..
• Participated in walkthrough requirements meetings with BA’s.
• Working as Business Analyst for gathering requirements.
• Using JIRA to update the stories and defects
• Working on MAC OS system to test different applications
• Creating new clients for the user who can register and use the communities for sharing review, list of doctors, cost etc
• Performed manual testing and automation on Health based application.
• Daily stand up meetings for follow up with the daily activities and how the sprint is moving forward
• Involved in smoke testing for new code deployed to QA environment
• Responsible for performing User Interface testing, Regression testing and User acceptance testing
• Training the team for the testing approach
• Supported client for UAT and conducting End to End testing.
• Created traceability matrix between requirements and test cases
• Generated detailed reports of the bugs, the pass-fail reports and the Test results

Environment: JIRA, SOAP UI, Splunk, Selenium, MS SQL Server, SharePoint, .net, Java, Java script, TCP/IP, HTTP, HTML, XML

Confidential

Sr. QA Analyst

Responsibilities:

• Leading Back office track team of total 4 members for sometime.
• Using Fiddler for Smoke testing in different browsers.
• Worked on Massachusetts state Health exchange program application
• Gathering requirements for UI/UX.
• Worked in several modules like CCA & MassHealth Program Determination, UI/UX, Notices (Provisional and Full Approval), Plan Management, Enrollment & Billing, Premium billing and Admin closing in state based health insurance application.
• Working on Obamacare application for ACA project.
• Trained onshore/Offshore QA resources on Vantage, Common Remitter, Quality Center, XML.
• Working on SOAPUI to enroll into health care plans
• Running scenarios for FFM application.
• Supported client for UAT and conducting End to End testing.
• Working as Business Analyst for gathering requirements.
• Completing the RTM.
• Working on claims for 834 as working on the middleware application and fetching data from Mark logic. Further sending the enrollment to database.
• Generate 834 through EDI transactions.
• Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved
• Generated detailed reports of the bugs, the pass-fail reports and the Test results
• Performed manual testing on Health based application.
• Involved in smoke testing for new code deployed to QA environment
• Responsible for performing User Interface testing, Regression testing and User acceptance testing
• Coding in object oriented language for tracking of browser testing.
• Attending defect meeting with Accenture and CMS for quick solution.
• Run Unix scripts for auto enrollments test case for 2014 and 2015 applications
• Used Selenium tool to run some regression test cases for carrier testing.
• Interacting with Confidential for testing approach

Environment: Quality Center10, QTP 11.5, JIRA, ALM 12, SOAP UI, MS SQL Server, SharePoint, .net, Java, Java script, TCP/IP, HTTP, HTML, XML

Confidential

Sr. QA Analyst

Responsibilities:

• Performed manual testing on CRM application for loan processing and customer details section.
• Responsible for performing User Interface testing, Regression testing and User acceptance testing on the AUT.
• Highly involved in backend testing using SQL Server 2008. Working on middleware applications and fetching data from SQL.
• Gathering requirement for UI/UX
• Followed Iterative approach.
• Use IBM Filnet for business process.
• Extensively wrote customized functions in the compiled module.
• Highly involved Test planning, test scripting, and test execution using Rational Quality Manager and RTC.
• Involved in Client meetings.
• Highly involved in system testing as well as UAT Testing for the client.
• Highly involved in CRM based application software.
• Gathering requirement from the client and documentation prepared for the developers
• Completing the RTM.
• Involved in BI testing
• Performing End to End testing.
• Feedback provided on requirements gathered from the client
• Designed and tested screens, tables and reports
• Prepared detailed Test Plan, Test Cases by understanding the business logic user requirements
• Created traceability matrix between requirements and test cases
• Wrote Test scripts for Regression testing
• Involved in production check out
• Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved
• Generated detailed reports of the bugs, the pass-fail reports and the Test results

Environment: Quality Center, Oracle, Web Logic Server, Java Script, PL SQL, Windows, SQL Server 2008, Microsoft CRM

Confidential

Sr. QA Analyst / Requirement Analyst

Responsibilities:

• Working in database related module like SQL Server 2008
• Performing manual testing on .NET based application. Worked on IOS and Android apps.
• Performing UAT, Regression, smoke testing and interface testing
• Testing on different IPhone and Android devices which includes IPAD, Galaxy Tab, IPhone5 etc.
• Testing on tracking device system as to locate for drivers for their exact location.
• Using App for updating time of pick up and drop off and other pricing details used for billing system
• Used IBM Filenet for business process.
• Writing test scripts for regression and interface testing.
• Using JIRA to log issue, requirements and design of the web layout.
• Worked in Agile methodology.
• Gathering requirement from the client and documentation prepared for the developers
• Completing the RTM.
• Involved in BI Testing.
• Feedback provided on requirements gathered from the client
• Working different teams to execute tests and validating the results in the backend
• Designed and tested screens, tables and reports
• Involved in production check out
• Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved
• Generated detailed reports of the bugs, the pass-fail reports and the Test results

Environment: Quality Center10, QTP 11.5, JIRA, ALM 12, SOAP UI, MS SQL Server, SharePoint, .net, Java, Java script, TCP/IP, Apache, Visual Studio, HTTP, HTML, XML

Confidential

Sr. QA Analyst

Responsibilities:

• Involved in creating test cases and executing testing scenarios based on the user requirements.
• Working on .NET based application for customer interface.
• Worked on Agile methodology
• Having stand up meeting every day to discuss day to day work
• Using Jira to log work, assignee and issues.
• Using Selenium testing tool for few projects.
• Gathering requirement from the client and documentation prepared for the developers
• Feedback provided on requirements gathered from the client

Environment: Quality Center, XOM, Soap UI, .NET based Web application.

Confidential

Senior QA Analyst

Responsibilities:

• Involved in executing Test scenarios based on User and Functional Requirements and participated in the meetings with the business analyst and the development team.
• Performed manual testing on this Mainframe based application and automation by using Quick Test Professional.
• Responsible for performing User Interface testing, Regression testing and User acceptance testing on the AUT.
• Testing on TPF ZTPF applications
• Followed Iterative approach.
• Highly involved in web based testing using Soap UI
• Highly involved in web based testing using XOM
• Analyze business and technical requirements to create detailed test cases scripts
• Using QC 10.0 version for Test cases and Test plan
• Writing requirements in QC
• Working different teams to execute tests and validating the results in the backend
• Designed and tested screens, tables and reports
• Prepared detailed Test Plan Test Cases by understanding the business logic user requirements
• Created traceability matrix between requirements and test cases
• Wrote Test scripts for Regression testing
• Involved in production check out
• Gathering requirement from the client and documentation prepared for the developers
• Completing the RTM.
• Feedback provided on requirements gathered from the client
• Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved
• Generated detailed reports of the bugs, the pass-fail reports and the Test results
• Working in waterfall methodology

Environment: Quality Center10, QTP 11.5, JIRA, ALM 12, SOAP UI, MS SQL Server, SharePoint, .net, Java, Java script, TCP/IP, Apache, Visual Studio, HTTP, HTML, XML

Confidential

QA Analyst

Responsibilities:

• Involved in creating and executing Test scenarios based on User and Functional Requirements and participated in the meetings with the business analyst and the development team.
• Performed manual testing on this web based application and automated by using Quick Test Professional.
• Responsible for performing User Interface testing, Regression testing and User acceptance testing on the AUT.
• Followed Iterative approach.
• Extensively wrote customized functions in the compiled module.
• Highly involved in backend testing using SQL Server 2005.
• Highly involved Test planning, test scripting, and test execution using Rational Quality Manager and RTC.
• Involved in Client meetings.
• Highly involved in system testing as well as UAT Testing in .NET environment.
• Highly involved in UNIX based application software.
• Designed and tested screens, tables and reports
• Prepared detailed Test Plan Test Cases by understanding the business logic user requirements
• Created traceability matrix between requirements and test cases
• Wrote Test scripts for Regression testing
• Involved in production check out
• Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved
• Generated detailed reports of the bugs, the pass-fail reports and the Test results

Environment: QuickTestProfessional Test Director, Quality Center, Oracle, WebLogic Server, Java Script, SQL PL SQL, UNIX Shell Scripting, VB Script, Windows, Toad, SQL Server 2005Client: Confidential Communications

Confidential

QA/Test Analyst

Responsibilities:

• Involved in adding Requirements, associating Requirements to the test cases, writing and executed test cases using Test Director.
• Used Test director to log all the defects and report results.
• Responsible for testing the Application against Oracle server for data validity.
• Performed database integrity tests to create db. Script with SQL commands to extract the actual results.
• Involved in performing Performance, Stress, Load Testing on Application Under Test (AUT) using Load Runner Test center.
• Tested the Applications compatibility for IE and Netscape.
• Worked with the development team to ensure that the testing issues are resolved.
• Performing test at regular basis and on different projects
• Highly involved in backend testing using SQL Server 2005
• Highly involved Test planning, test scripting, and test execution using Rational Quality Manager and RTC.
• Highly involved in system testing as well as UAT Testing in .NET environment.
• Worked on the Clarify, CRM environment

Environment: QuickTestProfessional Test Director, Quality Center, Oracle, WebLogic Server, Java Script, C++, SQL PL SQL, UNIX Shell Scripting, VB Script, Windows, Toad, SQL Server 2005.

Confidential

Tester

Responsibilities:

• Worked with Business analysis team to prepare a detailed Test plan of the application.
• Involved in writing and implementation of Test cases for various modules using Mercury Quality center.
• Involved in Manual Testing and Automated testing.
• Performed defect reporting and bug tracking using Mercury Quality center.
• Highly involved in system testing as well as UAT Testing in .NET environment.
• Worked on CRM, Apps Environment
• Involved in backend testing using different tools.

Environment: Quick Test Professional, Mercury Quality Center (Test Director), Load Runner, HTML, Java, Servlets, WebLogic, Oracle9i, UNIX, Sun Solaris, Windows NT, VB Script, Internet Explorer 6.0, Netscape Navigator 7.2, TOAD, MS Access and MS Excel.

Confidential

QA Analyst

Responsibilities:

• As an analyst, involved in gathering Business requirements for the project by interacting with the end client and holding sessions with developers.
• Helped QA Team to implement test objectives.
• Studied and understood the functionality of various modules.
• Formulated Test plans from Business Requirements Function Specifications documents.
• Created several Test cases that cover the entire functionality of AUT using Test Director.
• Manually performed Functional testing that includes Security, Unit and System testing.
• Back-End testing and database table manipulations of relational database systems were done by writing complex SQL queries manually.
• Highly involved in backend testing using SQL Server 2005
• Highly involved Test planning, test scripting, and test execution using Rational Quality Manager.
• Highly involved in system testing as well as UAT Testing in .NET environment.
• Worked on KV, DB, and CRM Environment.
• Environment: QTP, Test Director, SQL, HTML, DHTML, XML, SQL, VB, Oracle, Windows 2000 NT.

Confidential

Test Engineer

Responsibilities:

• Extensively involved in designing, reviewing and executing the test cases and maintaining the defect tracking log for open issues.
• Conducted various types of testing like Functionality, Integration and Regression.
• Developed test schedule to coordinate testing of different sub systems and writing bug report for failed test cases.
• Generating the defect reports using PVCS Tracker bug tracking.
• Manually checked the important features of the application before going for automation testing.
• Actively involved in Automation of the test cases for regression testing using QTP.
• Data driven testing, Bitmap checks and Data checks done using QTP.
• Responsible for Database integrity testing by executing SQL statements.
• Regression testing was implemented at various phases of the development and test cycles.
• Version control and configuration management was done using PVCS.
• Extensively performed manual testing process to ensure the quality of the software.
• Worked on Facts environment.

Environment: Java, JSP, JavaScript, HTML, Oracle, PVCS, PVCS Tracker, UNIX and Windows

Confidential

Tester

Responsibilities:

• Formulated Test plans from Business Requirements Function Specifications documents.
• Created several Test cases that cover the entire Functionality of AUT using Test Director.
• Involved in Smoke Testing and developed test cases for Regression testing.
• Prepared test data for positive and negative test cases.
• Performed navigational testing, object load and timing verification, browser page testing.
• Responsible for creation of test documentation and procedures.
• Manually performed Functional testing that includes Security, System Testing.
• Performed Back-End Testing, database table manipulations of relational database systems by writing SQL queries manually.
• Involved in Performance and Load testing of the web site using Load Runner (both Internet Explorer Netscape Navigator).
• Tested security privileges of the application using different User Ids and Passwords.
• Worked on Facts Environment

Environment: Test Director, Rational Rose, Rational Clear Case, WEB Sphere, Web Sphere Application Developer, VMware, UML, C++, ASP, Java, IE 6.0.