We provide IT Staff Augmentation Services!

Systems Qa Analyst Resume

SUMMARY:

  • 9 years creating and coding scripts with HP/Mercury Interactive automation tools, including WinRunner, Test Director, Quick Test Professional, Quality Center and ALM
  • 1 year experience with IBM Rational Integrated Tester formerly GreenHat GH Tester application
  • 1 year experience with HP Application Lifecycle Management (ALM)
  • 2 years working with Loadrunner performance testing tool
  • 6 years experience with analyzing Business Requirements Documents (BRDs)
  • 4 years experience with analyzing Functional System Design (FSD) documentation
  • 2 years experience with creating SQL queries and reporting from MySQL and Sybase databases
  • 3 years experience with analyzing .XML and .ASP scripts
  • 2 years installing and configuring VMWare Virtual PC software
  • 1 year experience with SOAP and SOA functionality testing
  • 10 years experience installing and supporting Ethernet networks, including routers, hubs and switches
  • 2 years experience supporting Token - ring networks, including LAM and CAM equipment

EXPERIENCE:

Confidential

Systems QA Analyst

Responsibilities:

  • Primary Liaison between the Automation team and the IFT/FMS Manual testing team, evaluating the manual scripts to determine if they are good automation script candidates
  • Created, updated and executed 13 automated scripts for User Roles verification of the GlobalPay (FMS) application for FX Auto Convert project
  • Created, updated and executed manual scripts for the GFI FX Conversion project utilizing the Application Lifecycle Management (ALM) application and the GlobalPay (FMS) application
  • Created, updated and executed manual scripts for the Dodd Frank project utilizing the Application Lifecycle Management (ALM) application and the GlobalPay (FMS) application
  • Recently assigned to the Correspondent and Banking QA Automation team as additional resource for creating automated scripts for application regression testing

Confidential

Technical Analyst

Responsibilities:

  • Responsible as the primary test developer/tester for the Remote Deposit Capture (RDC) project, closely coordinating with the Line of Business and vendor developers to ensure a quality product
  • Develops test scenarios, test cases and executes manual tests utilizing Release documents supplied by Ensenta on the eCheck Deposit application formerly RDC, which is currently in production
  • Responsible as the secondary test developer/tester for the BillPay application, closely coordinating with the Line of Business and vendor developers to ensure a quality product
  • Responsible as the primary Technical Analyst, coordinating testing efforts for our vendor applications, including eCheck Deposit (Ensenta), Bill Pay (Yodlee) and POPMoney (CashEdge)
  • Creating XML scripts to assist with the testing of Middle to Back Office applications that utilize Service Oriented Architecture and SOAP for their functionality
  • Create test scenarios, test cases and test scripts by analyzing BRDs for several sections of the Deposit Account Opening (DAO) rewrite project to enhance the testing capabilities of the DAO online product
  • Team member/tester for several projects such as Deposit Account Opening (DAO), Ally Perks, RDC, BillPay and POPMoney products
  • Creating test scenarios, test cases and manual test scripts by analyzing BRD and application documentation for the Search2 Project utilizing the Autonomy Business Console (ABC) application to create a variety of business rules to determine search results

Confidential

Technical Analyst

Responsibilities:

  • Assigned as the Lead test developer/tester for the Automated Foreign Exchange (AFX) application, an in-house application developed by Confidential to trade foreign currencies automatically
  • Developed Master Test Plans, test cases by utilizing Business Requirements Documents and executed manual tests on the original AFX application, which was undergoing a complete rewrite, switching from a Visual Basic based application to a Java based application
  • Developed automated test scripts using QTP to test the basic functionality of the AFX application GUI, which helped to reduce the number of defects from one release to another
  • Responsible as the primary Technical Analyst, working closely with the AFX development team to coordinate the functional testing by utilizing the Functional System Design (FSD) documents and defect tracking in Quality Center for the new application
  • Developed the skill to read and understand Java script while working with the AFX development team, since the AFX application was being redesigned into a JVM module type application
  • Assigned as Lead test developer/tester for JMX Plus, an in-house developed application used to control and schedule Cron jobs for several FX line-of-business servers, such as CURE, FENICS, Calypso and Buffet through a graphical user interface (GUI)
  • Created SQL query, adds, updates and delete scripts for updating associated SQL databases associated with the JMX Plus console application
  • Created a new Calendar & Universal Rates Engine (CURE) User’s Manual for distribution to new hires to assist in learning the general operations of the application, from launching the application to creating holidays for Banking, Currency, Settlement or Trading

Confidential

Systems Engineer

Responsibilities:

  • Managed the reporting, testing and creation of defects for both core (Office, IE, Adobe Reader, etc) and LOB (Line of Business) application packages through the use of QTP automated scripts, enhanced with VBScript, Quality Center tracking and end user regression testing. Thereby, allowing the detection of application issues or identifying the need for enhancement of application packages prior to final release
  • Evaluated the frequency of application updates to determine whether or not the application was a good candidate for automation. If it was determined a good candidate, the manual scripts were translated into automated scripts for future testing
  • Managed and coordinated both manual and automated testing scripts utilizing QTP and Quality Center for the standard desktop image on all new and existing hardware platforms, paired with the automation development, resulted in a 50% reduction in total testing time
  • Utilized QTP as the primary automation tool and Quality Center for remote testing and defect tracking. Created, updated and modified automated application scripts with VBScript enhancements, allowing unattended testing of LOB and core applications, thereby considerably reducing end-to-end lifecycle of application packages from request to production
  • Participated in Microsoft’s Security Update Validation Program (SUVP), testing beta releases of security updates in the bank’s environment, QTP automated scripts played a primary part in the testing of these beta patches, which reduced the amount of testing time required for patch releases deemed Critical by the bank’s Information Security team
  • Created automated scripts utilizing WinRunner for 9-12 months, before upgrading to Quick Test Professional (QTP) at which time all automation was converted over to QTP
  • Utilized Loadrunner for performance testing of server clusters while evaluating the load balance capabilities of the clusters

Analyst

Confidential

Responsibilities:

  • Created, updated and maintained numerous Developer workstation images with updated drivers and hotfixes, in the event of catastrophic failure, the images allowed expedient workstation recovery ensuring on time project completion
  • Supported CRM Services associates and developers with on-site individualized technical expertise, alleviating extended periods of non-productive time for affected associates and developers
  • Created numerous application packages for developers utilizing the WinInstall application packaging tools

Analyst

Confidential

Responsibilities:

  • Managed and provided individualized technical support for 150 senior executive workstations and laptops
  • Provided 24/7 direct contact technical support for LOB executives, which ensured resolution of workstation or laptop issues in a quick and timely manner, allowing senior executives to perform their duties with little or no disruptions to their schedules

Analyst

Confidential

Responsibilities:

  • Managed and coordinated the acquisition and configuration of hardware used for the E-Commerce 2000 project infrastructure. Reported to senior management all aspects of the acquisition, configuration and performance of hardware used in the E-Commerce 2000 project, thereby allowing the project to be completed 6 months ahead of schedule and under budget
  • Coordinated the acquisition and configuration of numerous Sun model servers to create the infrastructure for development, testing and quality assurance testing of applications associated with the E-Commerce 2000 project

Confidential

Network Analyst

Responsibilities:

  • Managed, updated and maintained the company Token-ring networks at headquarters in New York and off-site locations in Charlotte, NC, Fall River, MA, Kaufman, TX and Loris, SC
  • Researched, evaluated and recommended new hardware purchases to approving managers
  • Provided extensive troubleshooting and technical support for local connectivity between Token-ring network and AS400 network, as well as WAN connectivity for off-site networks, requiring frequent travel
  • Created, updated and maintained a standard desktop image configuration, thereby reducing the time by 50% to recover a corrupted desktop or install initial hardware for a new associate
  • Implemented a standard folder setup for storing associate documents apart from the default system, thereby reducing the time needed to restore associate’s files after desktop recovery

Confidential

Flight Engineer/Squadron Network Manager

Responsibilities:

  • As Squadron Network Manager, designed, implemented, managed, maintained and updated a 10 Base-T, 25 user network, to allow applications to be shared throughout building
  • Once Ethernet was available, designed, implemented and converted entire 10 Base-T network to Ethernet network, thereby improving the bandwidth and connectivity across the network
  • Assisted with the install and configuration of 100+ user Novell Ethernet network at Wing Headquarters, including a 24 element, 400 foot fiber optic connection between redundant server systems, providing fail-over capability between both systems

Hire Now