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Qa Analyst Resume

Irving, TX

SUMMARY:

  • Over 7 years of diversified experience in testing web based and client /server application.
  • Proficient in using HP interactive products like - HP Quick Test Professional (QTP)/UFT, HP Load Runner, and HP Quality Center (QC).
  • Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
  • Performed manual and automated testing using HP-Mercury tool like Quality Center (QC)/ALM, Quick Test Professional/UFT
  • Strong working knowledge of Team Foundation Server (TFS) and Microsoft Test Manager (MTM)on Visual Studio Team Foundation (VSTF) in managing product lifecycle.
  • Extensive experience in client server and web based application testing including Java API Testing manual and automated software testing techniques, System Testing, Functionality Testing, Integration Testing, Regression Testing, GUI Testing, Black box, White box, Back End and Front End Testing and Functionality Testing.
  • Experience in designing test automation frameworks using QTP/SOAPUI Pro/Selenium web driver/Protractor.
  • Responsible for Analysis and Defect Tracking using HP Quality Center (QC), Test Director, BugZilla, JIRA, IBM Clear Quest.
  • Experience includes the testing of Client/Server, ETL, SOA and WEB applications using Manual and automated testing tools like Selenium, Quality Center (QC), Rational Suit, Load Runner and Quick Test Professional.
  • Expert in Bug tracking using TFS, MTM, HP Quality Center, JIRA
  • Experience of using testing tools like Quality Center, Microsoft Test Manager(MTM), Visual Studio 2008/2010, Team Foundation Server
  • Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
  • Strong GUI / API testing with the ability to validate with written SQL to DB; (the use of open source tools such as SoapUI, Junit and web services a plus)
  • Strong skill in Backend Testing using SQL queries on Oracle and SQL Server.
  • Have excellent skills in VB scripting, written many re-usable VBScript functions to automation the application
  • Proven track record of handling Automation projects using Performance Center Load Runner. Quality Center (QC), SOAP UI,SOA Test and QTP
  • Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, and Selenium Web Driver), JUnit, Eclipse and preparation of automation test framework.
  • Expertise in writing the shell scripting in Linux/Unix
  • Expertise in both manual and automation testing of Web Services.
  • Experience in writing Test Plans, defining Test Scenarios and Test Cases, developing and maintaining test scripts, analyzing bugs, interacting with team members and track the bugs till closure.
  • Extensive experience in Defect Reporting and Defect tracking process using Quality Center (QC), BugZilla and Rational Clear Quest.
  • Has good knowledge of web technologies like Web Services, SOAP, XML, HTML, Style Sheets, JavaScript, VB Script, VB, Java, C, and C++.
  • Proficient in multiplatform (Windows, Linux) and cross browser testing (IE, Firefox, Chrome, Safari, Opera)

TECHNICAL SKILLS:

Programming Languages: Oracle SQL, PL/SQL, VB Scripting, HTML, XML,AJAX, X Path and Groovy Scripts

Operating Systems: UNIX, Windows 95/98/NT/2000/XP/7/8, Linux, UNIX.

Bug Tracking Tools: Mercury Test Director, Quality Center/ALM, Rational Clear Quest

Testing Tools: QTP/UFT, Selenium IDE, Protractor, Selenium Web Driver

Others / Reporting Tools: Microsoft Office Suite, Crystal Reports, Hyperion, Agile, RUP, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

QA Analyst

Responsibilities:

  • Review and analyze Business Requirements Document (BRD’s) and Functional Requirements Document (FRD’s) to ensure requirements are testable.
  • Extensive experience in identifying Test Scenarios based on the Use Cases provided.
  • Responsible for testing the e-commerce solution of shopping cart software at front end.
  • Developed Test Plans, Test Suites, Test Scenarios and Test Procedures based on the Business Requirements.
  • Involved in E2E (End to End testing) of all modules using various applications according to the user stories.
  • Created test planning and participated in execution for API testing using Test harness tool.
  • Used Quality Center (QC) as Test Repository for Requirements, Test plans.
  • Developed VB scripts in Quick Test Pro (QTP) to perform E2E (End to End testing).
  • Recorded and plays back test in Fire fox using Selenium IDE.
  • Generated a 50% cost savings and increased test coverage 75% by implementing automated test scripts utilizing Protractor E2E test framework for testing Defect Track System.
  • Used Dynamic Descriptive Programming approach to benefit from Object Identification without using OR
  • Used UNIX for general data conversion strategies.
  • Created e-commerce orders and shipped using Sterling.
  • Using Protractor page object model, creating the class files for each view using JavaScript.
  • Performed REST API testing by Soap UI
  • Created test planning and participated in execution for API testing using Test harness tool.
  • Responsible to verify Web services API request, response data validations in REST, SOAP protocols
  • Involved in Test Execution for Manual and Automated Test Cases and reported the Test Results.
  • Reported application bugs in JIRA
  • Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
  • Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the Quality Center/ALM.
  • Participated in E2E (End to End testing) flowing orders from Order entry to Billing
  • Created test planning and participated in execution for API testing using Test harness tool.
  • Expertise in Bug Reporting, Tracking and Documentation using JIRA, ALM/Quality Center (QC)/Test Director.
  • Experienced in developing Test cases from Business Requirements in ALM/HP Quality Center.
  • Tested the Application in different Web Browsers and on Multiple Platforms-UNIX, Linux and Windows.
  • Enhancing the QTP scripts by doing unit testing on the scripts before creating scenario based tests in Test-Lab Module of Quality Center.
  • Involved in E2E (End to End testing) of E-commerce application processing and all its phases.
  • Responsible for the acquisition of HP ALM /Quality Center (QC)and UFT (QTP and Service Test) to streamline Quality Assurance workflow and improve the efficiency and effectiveness of the existing Quality Assurance process.
  • Developed and automate Web Services API testing using SoapUI frameworks
  • Clearly communicated defects with developers and updated comments in Quality Center/ALM.
  • Used QTP checkpoints for checking web pages, images, texts, tables and various UI elements.
  • Used ALM for bug tracking and reporting, also followed up with the development team to verify bug and update bug status.
  • Generated detailed bug reports, pass-fail reports and comparison charts using ALM.
  • Collected test data from the data team and tested for different kinds of scenarios (Positive & Negative) for the different fields of UI module.
  • E2E (End to End) execution of automated scripts, Test Result analysis.
  • Mapped the test scripts to the functional requirements in Quality Center
  • Created test plans, test matrices, test cases, test data and other test related documents.
  • Performed test execution, defect tracking and problem analysis (root cause & risk).
  • Utilized Jira as defect tracking tool on the project.
  • Involved in Software Releases for various Applications.
  • Performed Web-Services Testing using SOAPUI and generated XML Files for messaging.
  • Used Quality Center for Test Planning, Test execution and Defect Tracking
  • Created and Executed SQL Scripts for data validation using TOAD.
  • Involved in Walkthrough and Review meetings to understand the Software Releases.

Environment: HP Quality Center, QTP, TOAD, API, Selenium, SharePoint, Protractor, Test Manager, QC, ALM Jira, UNIX, Windows Server, VB Script, HTML, Internet Explorer, Agile, Soap UI.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

  • Worked as a QA member in web-based E-commerce site development project in an agile environment.
  • Performing Smoke testing, Functional testing, Regression testing, integration testing, API Testing.
  • Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS (Point of Sale) implementation.
  • Tested different functions of the POS (Point of Sale) system like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectations.
  • Managed and closely participated in the Project Management of POS (Point of Sale) Initiatives.
  • Performed manual API testing using Poster making GET, POST, PUT and XML requests with data formatted in JSON and XML, also by using query string parameters.
  • Attended Daily Stand Up meetings and provided QA status updates on different user stories.
  • Determined the scope on multiple User Stories, provided estimates based on that scope, and revised the scope in order to meet the needs and deadlines.
  • Worked on POS (Point of Sale) self-check out / POS (Point of Sale) QA Testing was involved in setting of QA Test environment with simulated POS (Point of Sale) test environment.
  • Performed data validation testing using POS (Point of Sale) system.
  • Used SOAP UI to create and run API regression, Mock services, X-Path/X-query Content, Script Assertions, Property Transfer, Data driven scenarios.
  • Responsible to verify Web services API request, response data validations in REST, SOAP protocols
  • Created test planning and participated in execution for API testing using Test harness tool.
  • Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
  • Developed data driven scripts in Quick Test Professional and executed scripts.
  • Used checkpoints to check the functionality in QTP.
  • Escalated Defects while studying Project Requirements and writing Test Cases by using HP Quality Center (QC) and followed logged defects throughout its lifecycle in JIRA
  • Involved in Functional, System and Regression testing in the Ecommerce application environment like in Websites selecting games, adding to cart, Checkout and payment methods.
  • Participated in the Development of Internal Communication Plans to support POS (Point of Sale) initiatives.
  • Used QTP for Functional and Regression testing of the application to make sure the submission and approval process of the adding/changing products, checkout and payment as intended.
  • Developed Test plan, Test strategies and Test cases for payment methods.
  • Participated in cross walk testing using two POS (Point of Sale) systems.
  • Gained excessive knowledge of Oracle 360 commerce and POS (Point of Sale) Programs, Products, Policies, and Procedures.
  • Created Test procedures, manuals, documents and user guides.
  • Performed extensive database testing to verify the results generated by the batch applications. Wrote many SQL queries using SQL query analyzer to query the data base tables for correct entries.
  • Developed and automate Web Services API testing using SoapUI frameworks
  • Enhanced the QTP scripts by inserting VBScript functions and Checkpoints to check for Broken Links, Text, Table, XML, and Images, and Synchronization Point to capture upload time.
  • Provided status reports to Project Manager.
  • Responsible for documenting the System Requirements to support National POS (Point of Sale) initiatives for the Retail.
  • Responsible for POC on all National POS (Point of Sale) requirements & customer experience
  • Have participated in Requirements Walkthroughs, Defect Review Meetings, and Status Meetings.
  • Played leadership roles among the testers.
  • Involved in extensive data validation using SQL queries.
  • Used Quality center for Test Management, Defect Management and save or manage the automation scripts created using QTP.
  • Managed and executed test cases and logged defects in defect reporting tool using HP Quality Center.

Environment: Quality center, QTP, Selenium IDE, Jira, API, ATG, Agile, Putty, XML, HTML, CSS.

American Airlines, Dallas, TX

QA Analyst

Responsibilities:

  • Performed system analysis and understand the deliverables within SDLC using agile methodology
  • Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
  • Understand business requirements.
  • Communicated with the QA team to work on design and develop the test strategies via telephone and email.
  • Create Automation frame work using Selenium WebDriver, Junit, Spec Flow, Sql, and Java.

    Analyze business requirements, Software requirement specifications to create test plan and test cases for manual and automated testing

  • Developed test code for testing locally in Java using Eclipse, Selenium Web Driver and TestNG framework.
  • Responsible in Creating, Executing and Reviewing Functional & Integration test cases based on the Business and functional requirements.
  • Performed regression testing on daily basis.
  • Performed functional, compatibility and regression testing, sanity testing.
  • Database queries have been used to verify the data.
  • Perform the automation testing Using Emulator.
  • Performed Database Validation Testing using complex SQL queries using Inner/Outer joins. Involved in maintaining & uploading the Device Anywhere Scripts to Quality Center.
  • Fine tunes specific processes to meet the needs of individual projects while adhering to Enterprise Quality objectives.
  • Implemented handset automation framework, scripting and execution Sanity, Regression, Stress and Boundary test cases for mobile applications using Device Anywhere Automation Tool.
  • Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
  • Identified high-level requirements for documenting detailed business requirements using
  • Execute test scripts using Selenium.
  • Reported the found issues in bug tracking tool(Jira), followed up with the development team and verified them
  • Involved in preparing Test Plan and Test Cases based on business requirements.
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
  • Developed and executed tests that ensure application meets business requirements and system goals, fulfill end-user requirements and identify existing or potential issues.
  • Worked with three mobile application simultaneously: iOS (iPhone & iPad) and Android
  • Performed Web Testing to check for broken links in a page.
  • Requested different versions of iOS, Android and Blackberry mobile devices
  • Analyzed the Crash reports on various mobile platforms and reported to the development team
  • Worked closely with Platform Subject Matter Expert's in understanding the upcoming and existing API's on different mobile platforms
  • Executed test cases and reported defects using Microsoft Visual Studio test manager
  • Systems migration plans, and executing and evaluating test cases and procedures
  • Participates in project requirements review and approval.
  • Create Automation test cases using Spec flow Gherkin Language
  • Responsible for documenting Log defects and working with development team to resolve issues.
  • Used Device Anywhere, executed multi-user performance tests, used test suites, scheduler and other features of the Device Anywhere.
  • Coordinated User Acceptance Testing (UAT) with the UAT group to ensure the correct business logic.
  • Extensive use of SQL queries to perform data integrity testing.

Environment: Java, JIRA, Oracle 10g, HTML, Java Script, Linux, SQL, Web Services, RESTFUL, SOAP UI, Chrome Advance Rest Client, Crystal Reports.

Confidential, NY

QA Analyst

Responsibilities:

  • Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
  • Ran automated scripts for Maintenance and Regression testing using QTP.
  • Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
  • Perform the automation testing Using Emulator.
  • Used Quality Center to report defects and test results.
  • Proficient in creating queries in TFS to validate results of TFS reports.
  • Conducted Functionality testing during various phases of the application using QTP.
  • Fine tunes specific processes to meet the needs of individual projects while adhering to Enterprise Quality objectives.
  • Prepared and Executed Test Cases for Functional and Integration testing.
  • Designed tests using keyboard driven methodology for selected tests
  • Used TFS source control to deploy application
  • Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
  • Identified high-level requirements for documenting detailed business requirements using
  • Defect logging, assignment and tracking through Microsoft Test Manager (MTM).
  • Participated in End to End testing flowing orders from Order entry to Billing
  • Tested and automated the Webservices using SOAP UI
  • Design, Development, Execution & Review of automation Frame work & script using QTP
  • Involved in preparing Test Plan and Test Cases based on business requirements.
  • Actively involved in walkthroughs with project teams to discuss related issues on either daily or weekly basis
  • Developed good relationships with peers, clients, supervisors and management. Used SQL queries in backend to validate the data transformation and storage on the target db.
  • Participated in weekly meeting with the management team and walkthroughs
  • Documented and reported defects within established process and tracking systems using Quality Center.
  • Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team
  • Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages
  • Participated in release meetings.
  • Performed data validation and white box testing of all data feeds from vendors including files processing using PL/SQL procedures, functions and Shell scripts.
  • Performed extensive database testing to verify the results generated by the batch applications.
  • Written SQL queries using TOAD to validate the data from different tables.
  • Actively involved in production support and performed post-production verification after every release.

Environment: HP Quality Center, HP Quick Test Professional, ASP.NET, VB.NET, JavaScript, IIS, Web Logic, SQL Server 2000, HTML, Oracle.

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