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Manager Of Software Quality Assurance Resume

Fl

SUMMARY:

  • Over 11 Years of experience in Software Quality Management, Software Development Process Management
  • Oversaw multiple team leads and QAs resources spread across on - site and off-shore and leading teams in variety of projects in various industries and environments.
  • Managed vendors and negotiated contracts that saved the organization over ½ million in 1 year
  • Experience working with off shore teams and third party Development and QA teams.
  • Introduced Key Performance Indicators (KPIs) related to quality in employee performance plans.
  • Leveraged budgeting expertise to efficiently manage test bed build out and maintenance. Adopted virtualization as a needed process that reduced equipment costs
  • Worked cross-functionally with other managers to streamline operations (Agile Integration Team)
  • Planned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity Suite Regression, etc.), resulting in development of best practice models
  • Experience with Scrum Agile, Agile model and Waterfall model software testing methodologies.
  • Hands on experience performing Manual and Automation testing on multiple testing environments including QA, UAT, Beta, and Production.
  • Experience in building Dev, QA, BA, Teams and full end to end development process focusing on continue integration and Agile methodology
  • Experience in SQA audit Including (Development Plans and Estimates Approved, planned efforts, Internal Review meetings, metrics tracked , Analysis in Software Quality Assurance Plan, Risk Plan, DAR/CAR )
  • Lead creating new frameworks and improving existing processes, to enhance efficiencies, standardize and automate, reduce cost, and increase overall quality of delivery of solutions and products.
  • Experience in Performance scripting with JMeter Load-runner for Performance Test, Load Test, Stress Test
  • Prepared test cases for unit testing, system testing, and user acceptance testing and verified test logs.
  • Prepared business documents defining the project requirements and functional scope for the developers.
  • Extensive experience testing on Windows and Mac Operating, Mobile Systems for native and web based applications coded in PHP, Python, HTML, HTML5, DHTML, XML, Java, Java Scripts, C++ and VB.
  • Strong knowledge of SQA Process and Software Development Life Cycle (SDLC) using the Agile Development Methodology.

TECHNICAL SKILLS:

Languages: PHP, Python, Java, JavaScript, HTML, HTML5, XML, SQL, C++ and VB

Database: MS Access, DB2, SQL Server, Oracle, and MySQL

Operating Systems: Windows 98, NT, 2000, ME, XP, Vista, UNIX, LINUX, AS/400 and Macintosh

Software: Microsoft Office, FrontPage, Visio, Lotus Notes, CS4, Cygwin, Eudora, Outlook, Ghost, Antivirus.

Tools: JIRA, Kanban, GitHub, Bit bucket, AWS, Selenium, QTP, Brew, Aws Cli, IntelliJ, Eclipse, Silk Test, Clear Quest, Softrack, DB Visualizer, Toad, FileZilla, Bugzilla, Test Director, Win Runner, and Test Runner, PuppetBrowser and Mobile: Internet Explorer, Fire-fox, Safari,IPhone, IPad, Android Phone and Android Table

PROFESSIONAL EXPERIENCE:

Confidential,FL

Manager of Software Quality Assurance

Responsibilities:

  • Managing 3 QA leads and 28 Quality Assurance Engineers in 8 different cross functional teams and also full off on-site and shore regression and automaton team and 2 performance team.
  • Part of process improvement for IT transformation leading Testing Agile SDLC tiger team, Enterprise transformation and Dev OPS. Focusing on test coverage and continue integrating.
  • Sift over to AWS, New Relic, Password manager, Oracle Fusion, currently using oracle EBS - AR AP GL HR, FN. Java workshop, manage all Testing efforts for all upcoming projects and changes.

Tools: UFT, Selenium, JIRA Zephyr - Xray, PWA, Jira, Confluence, Bit bucket, Bamboo, JMeter, Jenkins, IntelliJ, AWS, AWS CLI, Brew, Eclipse, soapUIConfidential,FL

Manager of Software Quality Assurance & Business Analyst

Responsibilities:

  • Implementing all Software quality and Scrum Agile process to QA team, Software development teams and Projects. Managing and building QA teams to support all aspects of software quality on all of the application in the company including four web-base,
  • Mobile and the CRM system SalesForce. Developing and executing test plans and test strategies while working closely with the business groups to ensure it aligns with the company’s goals and direction. Creating new frameworks and improving existing processes to create efficiencies and to reduce cost
  • Building and Managing QA, BA teams with budgets and performance reports
  • Appling and improving SQA processes bring Scrum Agile in to the development and testing teams.
  • Planning project execution setup Kanban board with Epic, Stories and software development task level process,
  • Performing SQA audit Including (Development Plans and Estimates Approved, planned efforts, Internal Review meetings, metrics tracked, Analysis in Software Quality Assurance Plan, Risk Plan , DAR/CAR )
  • Creating and setting up test automation framework by implementing Selenium Web-driver, Selenium Grid for Automation testing,
  • Review Business and Functional requirements with BA and Development team and running stories grooming meeting
  • Proven hands-on experience with quality assurance practices, including project planning, test strategy, test plan, test case & test data review and test automation
  • Refactoring the site with using Laravel PHP framework
  • Implemented JMeter Performance Test, Load Test, Stress Test
  • New Relic Integration
  • Help planning and setting up Jenkins tool for automation, deployment to all environment
  • Gathered requirements through customer interface, drafted documents defining scope and priority, developed high-level project plans using MS Project.
  • Prepared test cases for unit testing, system testing, and user acceptance testing and verified test logs.
  • Prepared business documents defining the project requirements and functional scope for the developers.
  • Reviewing User stories and sprint planning, creating and estimating development and QA tasks
  • Performing testing on responsive design sites on the following devices Android, IOS Platforms (IPod/IPod/IPad mini/IPhone/GalaxyS4/Note)
  • Development team to get to continue integrating
  • Work very closely with development team to discuss outstanding issues.
  • Using SalesForce to validate user data
  • Having daily stand-ups and weekly stories grooming, sprint Demo’s meetings

Confidential,Beaverton,OR

Automation Coordination Lead Engineer

Responsibilities:

  • Working with all the Nike automation teams to set up and create plans for them to move from the local selenium gird to the AWS cloud grid. Setting up custom selenium gird as need for each team provided them with deployment tools and reporting ability to track their test run and share across the Consumer Digital Technology (CDT) department.
  • (Selenium AWS Grid) creating selenium grid on the cloud and provide visibility to the CDT department on all the automation effort by providing test suite deployment tools and reporting tools also cut the test run time. Testing Application and splash pages crated in Adobe Experience Manager.
  • Creating and reviewing automation plans for the CDT automation teams
  • Setting up custom Selenium Grid for all Nike automation teams
  • Running Manual and automation scripts on Nike.com
  • Creating Selenium hubs with different size of nodes based on the team's requirements with different operating system, browsers and session states
  • New Relic Integration.
  • Ability to create of grid stack using AWS CLI as well AWS Web console
  • Preforming node administration to include launching new instances, scaling sizes, terminations, auto scaling security group and auto configuration using Cloud Formation Stack.
  • Troubleshooting the test script in case of connectivity failure.
  • Testing Application and splash pages crated in Adobe Experience Manager.
  • Give them ability to execute their test suite from the Jenkins and TeamCity
  • Created reports of selenium grid usage by plugging into New Relic and pulling out run information from Jenkins and Team city.
  • Created how to document to help the team get started on selenium grid
  • Created how to troubleshoot document to help the teams solve common issues independently.
  • Documented How to create and setup team on selenium grid for QM team so other members of the team can help in case needed.
  • Setting on-board meeting and one-on-one session with each team to get on-boarded
  • Providing Executive and Project Manager level weekly reports for team on-boarding process.

Confidential,Fort Lauderdale,FL

Sr. Software Quality Engineer

Responsibilities:

  • Lead the team of 3 testers performing Manual and Automation testing on Confidential Employees backend internal project working very closely with Program Director and Business Analyst. Implementing best scrum practices, creating test strategies and providing sprint reports.
  • Appling all Scrum Agile process to all parts of development and testing.
  • Review Business and Functional requirements running stories grooming meeting
  • Proven hands-on experience with quality assurance practices, including project planning, test strategy, test plan, test case & test data review, and test automation
  • Reviewing User stories and sprint planning, creating and estimating development and QA tasks
  • Performing testing on Android, IOS platforms (IPod/IPad/IPad mini/IPhone/GalaxyS4/Note)
  • Review Business and Functional requirements with BA and Development Team
  • Work very closely with development team to discuss outstanding issues.
  • Using Sap to validate user data and active directory to check their login authentication.
  • Having daily stand-ups, stories grooming, sprint Demo’s meetings.

Confidential,Hallandale,FL

Software Quality Assurance Manager

Responsibilities:

  • Managing the entire QA Department, worked very closely with business owners, development and operations teams reviewing BRD and implementing projects from start to end. Training new QA tester on new and existing functionalities of the application. Working with third party companies to do integration with their applications. Helping Dev-team build unit Test. Applying the scrum agile process development and testing. Managing sprints and providing burn down reports, creating dashboards on each project.
  • Managed and Appling all Scrum Agile process to all parts of development and testing.
  • Review Business and Functional requirements with Business and Development Team and Walk-through meeting
  • Proven hands-on experience with quality assurance practices, including project plan development, test strategy development, test plan development, test case & test data review, test automation and SQA audits.
  • Reviewing User stories, creating and estimating QA tasks.
  • Created and review Test Plan assisted the QA team with preparing Test Cases.
  • Review Business and Functional requirements with BA and Development Team
  • Work very closely with development team to discuss outstanding issues
  • Perform backend and front-end testing for Zumba.com to validate the Order Fulfillment, Discount, Shipping charges, Tax, status and emails
  • Create and execute SQL statements against MySQL DB
  • Perform testing of transactions with Real Time Bank Transfer, Pay Pal, Credit Card, Gift card.
  • Perform testing on sending all transactions in NetSuite ERP Application syncing user information by Runners, and Events.
  • Perform testing on web contents from CMS Application Magnolia and daily change of messages.
  • Perform testing on Mobile Web Application and IPhone E-commerce App using devices like IPhone, IPad, Android phone and tablet
  • Perform testing on solar search
  • Tested third party integration with Zumba.com application like Bazaar Voice, JIVE, Money Network, Webs, Solar Search, Balihoo, Litmos, Jobs board,
  • Assisted Dev-Team with Creating Unit-Test,
  • Created Automations testing with selenium web Driver.
Tools: Jira, Priect-Test, Selenium RC-IDE and web driver, Akamai, Magnolia CMS, Fiddler2, Firebug, JMeter, Proxy Tool, Github, Rally, VersionOne

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