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Sr. Qa Huddle Lead Resume

SUMMARY:

Senior IT leader with over 17 years dedicated to Business Analysis, Program/Project Management and Quality Assurance on Web based systems/applications, client - server as well as mainframe-based systems. Working in a fast paced Agile-SCRUM atmosphere to champion projects to production. Utilizing Selenium to perform test automation and well as knowledgeable in other automation tools such as Confidential -UFT. An architect of project plans detailing the milestones of project completion deliverables to satisfy project requirements. Specialized in, system, integration, regression, smoke-box, black-box, maintenance, performance, user acceptance testing (UAT) as well as creation of, Epics, user stories, story boards, test cases, test plans and execution of detailed test scripts/test cases. Possess substantial experience in the Child Support industry business processes as well as familiarity with Retail, Financial and Insurance industry standards and utilization. Also, recognized for exceptional leadership qualities, excellent analysis proficiency, outstanding documentation skills, and ability to work in a team environment or independently with little guidance. Drive to enhance technical/functional, professional knowledge and skills through the use of trade journals, seminars and web courses. Ability to adapt to various SDLC processes including but not limited to Agile, RUP and Waterfall methodologies.

TECHNICAL SKILLS:

Industries: Child Support Enforcement, Automotive Insurance, Property Insurance, Talent Management, Financial Services, Consumer Goods, Retail

Proprietary Systems: SinglePoint, VantagePoint SAIC Auto Pilot System, MICSES, Confidential, FLORIDA, CAMS, Vurv Recruit, Vurv Perform, Confidential Enterprise Edition, Confidential Scheduling Center, Confidential PIM UD, AccuFit, SunDial, Claims Mock Tool, Service Now, BMC SDE

Methodologies: Agile-SCRUM, RUP, SDLC, RAD, BABOK, PMBOK, CMMI, VSDM, Waterfall, PPQA

Applications / Tools: Ultra-Edit, Confidential -ALM 12.21, Confidential UFT, Selenium IDE/WebDriver, Test Case Builder, Notepad ++, VersionOne, Clarity, QARun, Rumba 95/NT, Action Request System (Remedy) v4.0, PVCS Dimensions 8.0, TOAD, PL/SQL Developer v.7.1.5, Task Tracking System (32-Bit), Symphony, Mercury Test Director, Confidential Quality Center, Mercury Quality Center, Confidential Helpdesk Ticket Tracking System, SnagIt, Pick Pic, Interactive Voice Response (IVR), TSO, Rally, SharePoint, ChangePoint, MS Visio, MS Project, MS Office Suite, Corel Office Suite, Enterprise Manager, Adobe Acrobat, Lotus NotesR5, Perforce, SOAPUI, RCC, SPBuilder, JAVA application, Oracle SQL Developer, AccuFit, SunDial (POS Application), Communications (LUX Internal), EyeNet, Remedy 7.1, Confluence, JIRA, WCS, ATG, HYBRIS, MCIA, Add/Edit, SHOP, Integrity Manager, Micro Strategy. Putty, SAS9.4, SAS Enterprise Guide 7-1

Communications: Microsoft Outlook, Internet, Lotus Notes, Microsoft Office Communicator, Lync, Google Chat

Operating Systems: Windows 10, Windows 7, Windows NT/2000/2003/XP/XP Professional/Vista, IBM Mainframe, UNIX

Databases: Oracle 9i, MS SQL Server 2008, MS Access

Languages: SQL, HTML/CSS, Python, Java

PROFESSIONAL EXPERIENCE:

Confidential

Sr. QA Huddle Lead

Responsibilities:

  • Providing coaching and leadership to a huddle of 4-8 junior software testers
  • Working in an agile environment working actively in Scrum practices
  • Participated in creating SQL queries to gather necessary data for test execution
  • Used client claims mock tool to simulate claims data required in testing
  • Creation and Editing of EDI files
  • Utilized Ultra-Edit to manipulate flat files
  • Lead the design and execution of functional, UI and regression test suites based on client requirements
  • Utilized Confidential -ALM in the creation and storage of test plans
  • Review client BRD and assisted junior analysts in developing analytical thinking
  • Attended daily stand-ups
  • Deliver solutions to complex test design and execution needs
  • Design quality assurance processes to satisfy project needs and timelines
  • Communicate test progress, test results, and other relevant information to project stakeholders
  • Establish a strong relationship with the client’s project team and stakeholders
  • Cultivate and disseminate knowledge of quality assurance best practices
  • Started a committee to establish healthy lifestyle within the office culture
  • Participated in activities to help influence youth in a career in IT
  • Instrumental in the overall ambiance of the office culture

Confidential

QA Test Lead

Responsibilities:

  • Working closely with UK and India teams to ensure clear communication across project deliverables
  • Identifying Gap Analysis for UAT pre Data Center Migration activities
  • Creating Test Plan for test activities required for ensuring all components of migration receive due diligence
  • Working with SAS Enterprise Guide to execute analyst code for testing
  • Using Putty to run dhabtch jobs for SAS reports
  • Created a Lean QA Process that was in line with Company structure for the purpose of testing and getting products to market at an accelerated rate.
  • Providing Leadership role to test team members as well as mentorship
  • Delegating work assignments for current Sprit initiatives
  • Creation of manual test cases and execution
  • Creation of automation scripts as well as execution using Selenium IDE/WebDriver
  • Debugging of test automation scripts
  • Creating/running Regression Automation scripts
  • Providing status updates in daily Scrum meetings (Stand-ups)
  • Attending weekly touch-point meetings with peers spread across the country
  • Creation of data files required in testing

Confidential

ETM Tester

Responsibilities:

  • Providing Leadership role to test team members as well as mentorship
  • Delegating work assignments for current Sprit initiatives
  • Creation of manual test cases and execution
  • Creation of automation scripts as well as execution using UFT
  • Debugging of test automation scripts
  • Running Regression Automation scripts
  • Providing status updates in daily Scrum meetings (Stand-ups)
  • Attending weekly touch-point meetings with peers spread across the country
  • Providing viable content at Sprint Retrospective
  • Creation of data files required in testing
  • Communication with BA and Business to provide demo of work completed prior to handing off for UAT

Confidential

Sr. QA Practice Lead

Responsibilities:

  • Creating and Documenting process methodology for EmeryMartin’s clients
  • Developing strategy initiatives to aide in the acquiring of new client business
  • Creating Business Requirement Documents to define deliverables
  • Managing testing aspects for core teams accountable for deliverables specific to the project
  • Coordinating pilot test activities across multiple work areas and Divisions
  • Execution of test cases and creation of test plans
  • Work directly with Development team to improve on code delivery
  • Work in fast paced environment with teams that were located in multiple areas
  • Work with Third party vendors on process improvements
  • Work with Third party vendors on relaying information to in-house development teams
  • Using SharePoint to communicate document changes and storage of artifacts

Confidential

Project Manager

Responsibilities:

  • Documenting process methodology for Confidential Rollout
  • Creating Business Requirement Documents to define deliverables
  • Managing testing aspects for core teams accountable for deliverables specific to the project
  • Coordinating pilot test activities across multiple work areas and Divisions
  • Reaching out to the field users of the system and keeping them informed of project status
  • Working closely with the business to ensure their objectives of the system are being accounted for
  • Designing detailed process diagrams with Visio
  • Maintaining the Test Log to report issues identified with the system.
  • Coordinating deliverable tasks with UK team
  • Facilitating meetings with US, Canada and UK teams on project statuses
  • Creating detail matrices of resource allocation across multiple time zones
  • Created and oversaw execution of project deliverables
  • Provided program management with actionable information on key quality indicators
  • Conducted work session for the prioritization of defects
  • Provided insight to delivered web pages as well as helped to construct content
  • Utilized SharePoint in housing project documentation as well as maintaining meeting minutes
  • Assisted and provided guidance in development of new Career Site
  • Developed tests for UAT
  • Executed Tests for UAT

Confidential

Sr. QA Test Lead

Responsibilities:

  • Created test scripts to validate functionality of web sites
  • Verified test efforts were based upon design specifications
  • Utilized document tracking system Confluence
  • Worked with large JAVA application performing system testing
  • Created defects and tracked progress on submitted defects utilizing JIRA defect monitoring system
  • Advised Management of potential risks identified in business requirement documents
  • Quickly adapted to working in multiple online environments to cover multiple websites
  • Made suggestions and provided insight for process improvements
  • Worked directly with Development team to improve on code delivery
  • Worked in fast paced environment with teams that were located in multiple areas
  • Worked with Third party vendors on process improvements
  • Worked with Third party vendors on relaying information to in-house development teams

Confidential

Quality Assurance Test Lead

Responsibilities:

  • Created test scripts to validate Digital Measurements System
  • Executed tests to verify DMS functioned to System requirements
  • Utilized Confidential Quality Center (v.9+)
  • Created defects and tracked progress on submitted defects for retesting once fix was in place
  • Advised Management of potential risks identified in business requirement documents
  • Adapted quickly and learned the processing procedures of the AccuFit application
  • Made suggestions and provided insight for process improvements
  • Utilized enterprise tools for maintaining version control over test environments
  • Familiarized myself with legacy POS product SunDial

Confidential

Senior Business Analyst

Responsibilities:

  • Utilizing SQL to perform data analysis on reporting measures for ISO
  • SQL also utilized in validation of test automation results
  • Testing of large JAVA applications
  • Updates within validation measures for script automation
  • Creation of test plans for monthly deliverables
  • Ensuring monthly deliverable timelines are met accordingly
  • Creation of monthly release documents which were distributed to the business
  • Managing testing activities for Property and Inland Marine (PIM) Underwriter Desktop application
  • Coordinating test activities between business and IT groups
  • Utilized Confidential ALM process in refining implementation process
  • Executed test scripts
  • Drive meetings and work sessions that result in quality testing deliverables
  • Ensures project documents are complete, current, and stored appropriately in Sharepoint site
  • Enforce and maintain PDC project methodology amongst business and IT teams

Confidential

UAT Project Manager

Responsibilities:

  • Managing daily testing aspects for multiple test teams accountable for deliverables specific to the project.
  • Coordinating smoke test activities across multiple work streams
  • Working with IT teams to ensure .Net testing environment is in a working condition for testing and proper data is loaded into the system
  • Utilizing Sharepoint to create documentation storage areas for related project documentation
  • Drive meetings and work sessions that result in quality testing deliverables
  • Effectively communicates relevant project information to superiors
  • Ensuring off shore teams are informed of the business processes and there level of involvement
  • Creating detail matrices of resource allocation across multiple time zones
  • Created and executes project test plans
  • Provided program management with actionable information on key quality indicators.
  • Use of MS Project to define project deliverables and track identified dependencies
  • Worked with MS Visual Studio in building forms
  • VS Test Pro for managing of test environments
  • Coordinate and facilitate the completion of defined program testing deliverables for System Testing as well as User Acceptance Testing.
  • Ensures project documents are complete, current, and stored appropriately
  • Effectively applies our methodology and enforces project standards
  • Project defect management

Confidential

QA Test Manager

Responsibilities:

  • Managing daily testing aspects for multiple test teams on-shore and off-shore accountable for deliverables specific to the project.
  • Created and executes project test plans
  • Facilitator for project meetings involving all stakeholders necessary for project completion
  • Utilize SharePoint for project specific documentation management as well as resource identification.
  • Provided program management with actionable information on key quality indicators.
  • Use of MS Project to define project deliverables and track identified dependencies
  • Coordinate and facilitate the completion of defined program testing deliverables for System Testing as well as User Acceptance Testing.
  • Executed test scripts
  • Project defect management
  • Drive meetings and work sessions that result in quality testing deliverables.
  • Identifies resources needed, works with resource managers to insure appropriate testing assignment
  • Ensures project documents are complete, current, and stored appropriately
  • Effectively communicates relevant project information to superiors
  • Effectively applies our methodology and enforces project standards
  • Minimizes exposure and risk on project

Confidential

QA Project Manager

Responsibilities:

  • Coordinator of 7 Workstream teams which contained multiple application teams
  • Facilitator of PMO processes defined to guide workstreams on the deliverables of the project
  • Provided program management with actionable information on key quality indicators
  • Use of MS Project to define project deliverables and track identified dependencies
  • Coordinate and facilitate the completion of defined program testing deliverables for System Testing as well as User Acceptance Testing
  • Drive meetings and work sessions that result in quality testing deliverables
  • Worked with Microsoft Project in maintaining project plan
  • Utilized Microsoft Office suite of products
  • Administer program level reporting tools that track test status for progress against plan
  • Administer defined program level defect tracking reports and tools
  • Created UAT Guide for final stages of transition process
  • Direct contact for over 140 users (Business users) who participated in UAT
  • Assist PMO in meeting the testing objectives of the program, ensuring timely and high quality information is provided relative to testing status and defect management
  • Worked closely with Workstream Testing coordinators to ensure full understanding of testing documentation expectations, and timely delivery of required artifacts
  • Executed and developed tests for UAT

Confidential

Sr. QA Test Lead Analyst

Responsibilities:

  • Test Leader for initiatives involving the Scheduling product
  • Managed the daily testing activities associated with the project
  • Managed team members in the testing efforts of new functionality and maintaining maintenance fixes
  • Created and maintained environment(s) in RCC that were used in testing initiatives
  • Worked with SOAPUI/TOAD in testing initiatives
  • Knowledgeable in XML scripts composing/deciphering
  • Utilized Web Methods to identify/enforce proper routing of test data
  • Defined test objectives, wrote test cases, executed tests and document results
  • Completed System testing of complex JAVA applications
  • Report status and critical issues on assigned projects
  • Perform functional, integration and regression testing on new and updated versions of software products
  • Reproduce client issues and assist development in duplicating errors
  • Assisted development teams with JavaScript and JUnit development in a Quality perspective
  • Implement and follow defined software quality processes and procedures
  • Followed Agile methodology for development of test deliverables
  • Assisting in the implementation of the agile process across the team
  • Research of functionality specific to module aspects
  • Attend Sprint meetings to evaluate upcoming work
  • Participate in the defining of Back Log Items and the tasks associated to them
  • Created various business documents including but are not limited to status reports, test plans/estimates, process flows, statistical diagrams, and PowerPoint presentations
  • Working within a Suite (eCommerence) of products to ensure proper integration points are intact
  • Influence and suggest process and technology improvements at all levels of the organization

Confidential

Business Analyst/QA Test Lead

Responsibilities:

  • Lead test projects by defining requirements, and assuring objectives are met in a timely manner
  • Maintained project plans for assigned projects
  • Solicit information from direct clients in the field or within Business area management groups
  • Verified that requirements are to users specifications
  • Created Use Cases for design of system requirements
  • Lead Analyst for testing production bugs and enhancements by implementing monthly release packages containing approved and prioritized tasks
  • Tested the application on an IBM Mainframe system and also verified records through the use of TSO
  • Meticulous review and approval of various requirements documents (program requirements list, program specs, Unit test plans, etc)
  • Creation of system requirement documents from user prospectus
  • Accessing of database to ensure/validate records and files are being generated as expected
  • Research of functionality specific to module aspects
  • Created detailed test scripts/plans which outlined business objectives as well as aspects of test procedures
  • Host/Attend meetings with key staff in regards to project’s specifications
  • Research/Monitor/Update of software cycle (in-house) tracking tool (SSP - ISSR database (MSAccess))
  • Acquired knowledge of Florida’s child support rules and regulations which was applied in researching business functionality to conform to State requirements
  • Created various business documents including but are not limited to status reports, test plans/estimates, process flows, statistical diagrams, and PowerPoint presentations
  • Proven ability to adapt to new CSE system applications and manipulate as end-user
  • Dedicated appreciation of software development life cycle

Confidential

Quality Assurance Analyst

Responsibilities:

  • Analyzed and tested production bugs and enhancements by implementing weekly releases
  • Weekly project release deadline driven team
  • Created detailed test scripts through the use of an in-house requirements tracking system known as Safe Project
  • Acquired knowledge of Ohio’s Auto Insurance rules and regulations which was applied in researching business functionality
  • Worked on various policy terms (i.e. Property and Casualty ) requirements test plans
  • Began preparation for lead role of Compliance QA Analyst as company expanded
  • Created various business documents including but are not limited to status reports, test plans/estimates, flow charts, statistical diagrams, and PowerPoint presentations
  • Conducted High-level User Acceptance Test with Executive levels of management (i.e. Senior VP, AVP, etc. ) as well as regular employees within various departments (i.e. Sales, Underwriting, CSR)
  • Created SQL scripts to query databases for data as well as manipulated data for testing purposes
  • Acute sense of attention to detail critical to compliance with Department of Insurance (DOI) regulations
  • Attended Quality Assurance Institute (QAI) seminar of effective methods for “ Defining & Using Software Standards”
  • Utilized RAD (rapid application design) methodology for implementing releases
  • Mentored and trained new staff members on QA protocol

Confidential

Business Analyst / Functional Test Lead

Responsibilities:

  • Followed RUP methodology in estimating deliverables
  • Monthly deadline driven team
  • Created Use Cases which were specific to requirements gathered from users
  • Created flow diagrams and screen mock - ups which depicted the functionality to be implemented
  • Created various business documents including but are not limited to status reports, test plans/estimates, flow charts, statistical diagrams, and PowerPoint presentations
  • Utilized ChangePoint in estimation of project deliverables involving resource planning and knowledge management.
  • Functional Lead for Production Maintenance implementing the RUP methodology with proven track record of timely releases
  • Managed between 5-7 functional analyst
  • Mentored and trained new testers in RUP process as well as SDLC process
  • Attend/host JAD sessions to define scope of upcoming projects
  • Assisted Tech Lead in reporting bug fixes to upper management
  • Delegation of assignments
  • Monitored status of delegated assignments
  • Attended checklist meetings to determine go/no-go decisions for implementation to production region
  • Creation/Updating of Project plans
  • Analyzed and tested production issues by implementing Service Packs (group of issues found in production) each month
  • Created detailed test scripts through the use of Symphony (similar to Mercury Test Director)
  • Tracked and maintained/repaired defect logs through use of the Mercury tool defect module.
  • Acquired knowledge of Ohio’s child support rules and regulations which was applied in researching business functionality to conform to State requirements
  • Created training materials that detailed how to effectively use documentation tools on the project

Confidential

Quality Assurance Software Analyst

Responsibilities:

  • Reviewing detailed design documents, technical specs and federal requirements
  • Creation of Test scripts utilizing tech/functional requirements using Test Director to map requirements with scripts as well as Defect tracking management
  • Meeting with BA’s, Project Management group and development team to verify the functional/technical requirements of the code
  • Creating detailed Test Plans and Test Scenarios to test code and enhancements to the application
  • Maintained communication between Project Manager, Testing Manager, Team Leads, and senior staff through status reports and verbal communication
  • Participated in Unit, System, Integration, Maintenance and Regression testing
  • Created SQL scripts to query databases for data
  • Proven to be self-sufficient in all tasks that required only one resource
  • Maintained outstanding record of completing tasks before deadline
  • Acute sense of attention to detail due to Federal Requirements needing to be met
  • Aided in the development of a new testing methodology
  • Constructed visual aids, presentations, decision trees, and flow charts to depict functional/technical requirements to aide in the creation of detailed test scenarios
  • Provided Management and Team Leads with detailed testing analysis after completion of tasks
  • Ability to multi-task in a fast past environment that is deadline driven
  • Mentored new staff members entering the project through presentations and assisting them with hands on experience
  • Proficiency with full life cycle testing

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