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Senior Qa Engineer Resume

Cupertino, CA

PROFESSIONAL SUMMARY:

  • Over 8 years of extensive experience in Software Quality Assurance Testing of Web based and Client Server Applications
  • Hands - on experience in Selenium Automation framework tools such as Selenium IDE, Selenium Web driver with Java scripting(Eclipse IDE), TestNG and Apache POI to develop automation test scripts for Web application of Legal Systems
  • 3+ years of experience in Telecom Testing with very good knowledge of OSS/BSS technologies & systems
  • Proficient in using Telecom Billing systems - Singl.eView, Arbor, Middleware systems - Staffware, Tibco iProcess & Provisioning systems - SOS/OPOM, GSMIS, Siebel and Order Management Testing
  • Responsible for developed Test outcome, Test Plan, Test Phase Summary Reports and Test Scenarios from the Business Requirements, Functional Requirements and Design Documents
  • Excellent Understanding of Software Development life cycle using waterfall and Agile Methodologies
  • Excellent proficiency in Manual Testing & automation Testing, Clear understanding of Software Testing Life Cycle and Test Management process.
  • Worked on System Integration Testing, Functional Testing, System Testing, Regression Testing, UAT Support, Smoke/Shakeout Testing, Web application Testing.
  • Strong in web technologies like HTML
  • Hands-on experience in testing database of application developed with Oracle
  • Strong in writing SQL Queries to perform backend Data Validations.
  • Experience in web service testing using SOAPUI & JMeter.
  • Managed Defect Tracking process and documented test results using Quality Center, Clear Quest, Radar
  • Excellent experience in source version control tools like Subversion(SVN)
  • Adept at testing applications across multiple platforms - iOS, UNIX & Windows and cross browsers -Safari, Google Chrome, Firefox and IE.
  • Proven experience in leading team of various size and able to handle multiple task simultaneously and work independently as well as in a team
  • Excellent in communication skills, technical documentation and reporting skills
  • Very good exposure to activities and responsibilities of Business Analyst
  • Excellent Interpersonal, proven team player with an analytical bent to problem solving and delivering under high stress environment
  • Work environmental experience with big IT giants - Confidential Inc, Confidential for many years.

TECHNICAL SKILLS:

Testing Tool: Selenium IDE, Selenium Webdriver, TestNG

Bug Tracking Tool: Radar, Mercury Quality Center, Excel Macro Sheets

Languages: Java, SQL, PL/SQL, HTML

Database: Oracle

Methodologies: Agile Scrum, Waterfall

Other Testing Tools: Eclipse, JMeter (web services), SOAPUI, POPI - Porting stubs, Toad, FileZilla, Client Related Order provisioning/management tools - Siebel, OPOM/SOS, GSMIS, PROTON, CNUM, TIBCO iProcess

Productivity Tools: Remedy, Putty, SQL*Plus, TOAD, SVN, Espresso, Citrix, Clear QuestTelecom Billing Systems: Single.e View, Arbor

Platforms: Mac iOS, Openings, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Cupertino, CA

Senior QA Engineer

Responsibilities:

  • Preparing Test artifacts - Test Plan & data review, Requirements Gathering and test case coverage analysis and review the same with Product Owners/Project Manager for approvals.
  • Project involves both Manual & Automation Testing on stable Legal Apps Modules.
  • Participated in Sprint Planning Meetings, Bug Review Meeting, and Product Owner Review Meeting on behalf of Solution Verification Team.
  • Design of Regression & Smoke test scripts using Selenium Web driver java scripting, Apache POI and reporting using TestNG.
  • Maintained/Enhancement of vendor automation framework.
  • Creating and publishing automation scripting/ execution status with project team and involved in Bug Review Meeting.
  • Analysis of test requirement and automation feasibility.
  • Liaison with Product Owners, Business Analyst Teams and Technology teams to understand the business/test Requirements.
  • Worked as UAT Co-ordinator, address any issues faced by UAT team, which include but not limited to test data, business requirements and non-functional aspects.
  • Track the defect Closure in Radar.
  • Used SQL Queries to perform back end database validation.
  • Tested compatibility of application under various browsers such as safari, chrome and Firefox.
  • Creation and maintenance of CR/ SR in Espresso.
  • Worked on Agile Scrum Methodology.

Environment: Selenium IDE, Selenium Web Driver, TestNG, Apache POI, JAVA, HTML, SQL, MAC iOS, Radar, Espresso, Agile

Confidential

Senior Test Engineer

Responsibilities:

  • Responsibilities include Test Plan, requirement gathering, and development of test artifacts, test execution & coordination, UAT support and manage the defect life cycle in RADAR ( Confidential ’s Test Management Tool).
  • Project involves both Manual & Automation Testing on stable PatMS Modules.
  • Creation of functional, regression & smoke automation test scripts using Selenium Web driver java scripting, Apache POI and reporting using TestNG.
  • Creation and maintenance of vendor automation framework customized to business needs.
  • Analysis of test requirement and automation feasibility.
  • Participated in grouping the regression test cases into automatable Test Scenarios based on the business flow of the application.
  • Used SQL Queries to perform back end database validation.
  • Tested compatibility of application under various browsers such as safari, chrome and Firefox.
  • Acted as a subject matter expert for the project and leading Team.

Environment: Selenium IDE, Selenium Web Driver, TestNG, Apache POI, JAVA, HTML, SQL, MAC iOS, Radar, Espresso

Confidential

Senior Test Engineer

Responsibilities:

  • Worked on major billing & non-billing releases.
  • Performed SIT, ST, Web Testing, UAT Support for different projects.
  • Responsibilities include Requirement Analysis & discussion with Business Analyst, development of Test Scenarios, Test Objective Matrix, Test TOM (specific for Billing Projects), Scripting of Test Cases, preparation of test data & sanity check, Execution of Test Cases and Managing the Test Updates in Mercury Quality Centre.
  • Reporting, tracking of issues and sending consolidated reports to clients.
  • Maintained all the documentations in ODM (Client Document Management Repository) as version control.
  • Tested Web Service using JMetre, SOAPUI.
  • Worked on End to End Testing starting from the Provisioning of the customer, activation of Voice & Data, providing Services and till the end of Bill Cycle (Customer Set Up, Bill Cycle Creation, Provisioning of products & Services, Preparation of Usage Mock Up, Pass the Usage, Do rating, Verification & re-rating)
  • Leading the team, which involved in onsite-offshore coordination, Task Allocation for Offshore and mentoring junior team members?
  • Telecom OSS/BSS provisioning with multiple interfaces for SOA application
  • Involved in all stages of testing life cycle using waterfall methodologies.
  • Acted as Single POC from offshore, participated in QA weekly meetings and various other meetings and discussed the defects in the applications.

Environment: Quality Centre, SOAP UI, Arbor, Singl.eView, POPI Provisional Systems, Workflow Management Systems, Downstream systems, UNIX, Windows

Confidential

Test Engineer

Responsibilities:

  • Responsibilities include Requirement analysis using BRD & FRD.
  • Prepared Test case scripting for Service Data Function patches.
  • Test Bed setup and Test case execution, Summary Reports using logs on UNIX Environment using Putty.
  • Performed Regression testing for the application, parameterized the scripts and enhanced them according to the test case.
  • Analysis of Trouble ticket for live iGSM HLR on Clear Quest.
  • Participated in requirement review meeting and analysed the business requirements.
  • Consolidated the test execution & test defects status to the Test Manager.
  • Reviewed the defects with concerned developers and Team leads.

Environment: Clear Quest, SQL, PL/SQL, UNIX, Putty, Windows

Confidential

Software Engineer

Responsibilities:

  • Analyzed the requirement and created the SQL scripts for new data files from AML App owner
  • Processing SQL & PL/SQL scripts against new data files and generating the New Bump every month.
  • Written scripts to updates the customer in DB, extracting Data from DB using SQL and PL/SQL.
  • Execution of the Final Bump Segmentation on Month End using TOAD.
  • Resolving request from the AML Application Manager.
  • Prepared Induction documents for newly joined members and explained the process to them.
  • Responsible for UNIX health check across the systems and share the status to various teams.
  • Responsible for analyzing and resolving BSD (Business Service Desk) tickets and IMAC tickets

Environment: Oracle, TOAD, Remedy, UNIX, SQL, PL/SQL

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