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Quality Assurance Specialist Resume

Livonia, MI

SUMMARY:

Highly organized, solutions - oriented quality-assurance testing professional with demonstrated expertise in broad range of software platforms; self-motivated multitasker with exemplary performance record and strong verbal and written communication abilities. Currently pursuing acquisition of additional technical skills and further opportunities in leading-edge information technology. 15 + years QA experience, Certified Scrum Master, Customer Service.

TECHNICAL SKILLS:

Automation testing: Telrik - Executing and debugging test scripts, Web based testing, system integration testing, performance, regression and acceptance testing.

Q-Test, Testlink: Test case management - Writing/editing test cases. - Writing test suites from comps and wire frames - Test case execution pass/fail test cases. Build Management.

Jira: Creating/maintaining dashboards. Tracking existing defects. - Writing new defects.

Applications: Next Generation Brand Sites U.S. and Canada - Racing - Ford & Lincoln web sites.

Training new hires.:

Devices: All mobile, touch and wired devices.

Tools: Dealer Finder, Inventory finder and LPS (tracking leads)

EMPLOYMENT HISTORY:

Quality Assurance Specialist

Confidential, Livonia, MI

Responsibilities:

  • Performed all duties related to Quality assurance practices for new and existing applications.
  • Using various online tools for creating, maintaining test suites, execution of test cases and tracking results.

Quality Assurance Specialist - EDI Technical Support

Confidential, Southfield, MI

Responsibilities:

  • Performed quality testing for high-volume EDI translator software packages across multiple platforms.
  • Tested new trading-partner transaction sets and provided implementation services.
  • Provided technical support to automotive suppliers, including transaction processing, VAN communications and integration of enterprise systems.
  • Web based testing, system integration testing, performance testing and acceptance testing.
  • Helped develop and maintain test-script archive to prevent duplication of effort in formulating test plans for frequently modified applications; enhanced department productivity by testing related applications simultaneously.
  • Instituted company-wide policy of printing all documents on double-sided setting, resulting in significant savings in paper costs and bolstering recycling efforts.
  • Offered assistance to other departments, particularly customer relations, to maintain output levels during “crunch” periods.

Quality Assurance Specialist

Confidential, Troy, MI

Responsibilities:

  • Performed quality testing for public-sector software modules.
  • Devised and coordinated test plans and scripts on aggressive schedule to ensure completion of all software testing prior to client’s launch of application.
  • Wrote and executed test scripts (both new applications and improvements to existing applications) to secure optimum functioning of all features.

Quality Assurance Specialist

Confidential, Detroit, MI

Responsibilities:

  • Performed online quality-assurance testing for system-development life cycle on Confidential V560 mainframe.
  • Developed and maintained test-script library to streamline evaluation of software performance.
  • Coordinated release and implementation activities among development, production control, management and user groups.
  • Trained new computer operators and coordinated shift schedules.

Computer Operator

Confidential, Pontiac, MI

Responsibilities:

  • Operated Burroughs 2900 and 3800 computers, ECL, OSCAL and various sorters.
  • Monitored and supported ATM equipment.
  • Balanced all financial banking applications.

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