SKILLS & ABILITIES:
- Automated Testing
- Quality Assurance
- Test Planning
- Project Management
- Technical Writing
Automated Testing Project Manager
- Designing test plans/cases and analyzing nightly test logs for bugs due to daily programming changes, discovering bugs first through automated testing, eliminating the need for manual testing.
Automated Testing Lead/Quality Assurance Specialist
- Testing ERP software for bugs, delivering fixes to customers, proposing design changes and solutions, working closely with Programming, Automation, & Software Support teams.
Software Support Specialist
- Working with customers on troubleshooting ERP software issues, testing software for bugs, escalating issues to Quality Assurance, delivering customer solutions.
- Created copy, content, and web articles for clients' websites.