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Qa Lead Resume

Fort Mill, SC


  • Around 6 Years of Experience in Software Quality Assurance and Testing with demonstrated skills in user acceptance testing, Performance Testing, system testing, regression testing and Automation, Manual testing. Implement QA methodologies, practices and processes in all kind of environments including Mainframes, Client/Server and Web applications, Education, Property and Casualty Insurance Domain.
  • Has gone through the complete phase of software Development and testing life cycle (SDLC/STLC) including system study, analysis, testing and maintenance/End - to-end Testing.
  • Strong experience in manual testing and web application testing.
  • Automation, enhancement of scripts, check points in automated scripts for Functional, regression, verification and validation testing (Black box testing).
  • Extensive experience in creating and executing Test Plans, Test Cases, Test scripts for both Manual and Automated Testing environment.
  • Extensive experience in Business Analysis, Quality Assurance & User Acceptance (UAT) / Beta Testing.
  • Strong experience in using Load Runner, Compuware JIRA, Mercury Test Director, Serena Team Track, TFS/MTM, HP Quality Centre/ALM for defect tracking.
  • Effectively demonstrated strong technical skills working as a Web Tester.
  • Good knowledge of Online and Batch application and Testing Methodologies.
  • Working experience in Waterfall methodology and Trained in Agile methodology.
  • Experience in working as QA/BA with various teams and business analysts, developers, database managers, external and internal Customers.
  • Basic Knowledge of writing SQL queries/statements, RDBMS DB2 database and its concepts.
  • Effective Business Analysis skills and technical skills in Education and Insurance applications.
  • Experienced in understanding functional specification and attending requirement walkthrough.
  • Successfully lead and delivered projects on various technical platforms and functional domains.
  • Exceptional combination of technical, writing and verbal communication skills.
  • Highly motivated with the ability to work effectively in teams as well as independently.
  • Excellent personal, interpersonal, and customer relationship skills.


Programming Languages: Mainframe, VBScript, VS COBOL-II, JCL, CICS

Operating systems: z/OS, OS/390, MVS/ESA, MS-Windows 2007/NT and XP

Automation: Compuware Test Partner, QTP/UFT, ITKO-LISA, TFS/MTM

Database: DB2, MS-Access, Oracle SQL

Defect tracking tools: JIRA, Quality Center, Serena Team Track, Mercury Test Director, TFS/MTM, HP ALM/Quality Center

Other Tools and software’s used: MS-Office, MS-EXCEL, MS-VISIO, PowerPoint, Mac, Android/iOS


Confidential, Fort Mill, SC

QA Lead

Environment: TFS/MTM, HP ALM/QC


  • Gathered Business requirements (BRD), System Methodology documents (SMD).
  • Studied DSD, provided QA Estimation.
  • Coordinated requirements & testing strategy between Microsoft Tribridge and client on CRM integration.
  • Identified applications would be impacted with this change and Testing would be mandatory for different browsers, mobile and tablets.
  • As a lead created, prepared, and conduct of quality assurance reviews and the development and execution of test plans and test scripts
  • Collected the information related to ongoing application upgrade and their impact on different applications, benefits and risk of implementation of CRM MS Dynamics.
  • Was involved in Scrum meetings/Print panning.
  • Participated in sprint grooming sessions and prioritizing, sizing stories.
  • Provided QA status in daily stand up calls.
  • Used TFS to create task for user stories and followed complete cycle till task gets closed.
  • Used Quality center to keep track of test scripts created for the project.
  • Log the defects in HP ALM/ QC and kept track of defect life cycle.
  • Documented all phases of QA process on SharePoint.

Confidential, Madison, WI

Financial Test Lead

Environment: WinSQL, Oracle, TFS/MTM, JIRA, Oracle people-soft


  • As a Financial Test lead, responsible for designing financial testing scenarios, test cases.
  • Coordinate with data analysts and explain data criteria needed for testing.
  • Validating daily, Monthly and quarterly Financial data in SIT (System Integration Testing).
  • Wrote test cases in TFS/MTM.
  • Log and track the defects in Jira and TFS/MTM.
  • Created daily reports in designed Excel spreadsheet with pivot tables.
  • Attending daily status meetings and update the status of testing and discuss defects if any.
  • Ran Billing and GL (General Ledger) SQL queries to validate the daily, monthly and quarterly reports in SIT.
  • Validate the AR (Account Receivable), Earnings, Advance Premium, Future effective premium reports by running people soft queries on monthly basis.


Test Lead

Environment: Mainframes, MVS/TSO, JCL, CICS, DB2, Web Test, QTP, VBScripts, MS-Excel, SQL, MS-Access, JIRA.


  • Gathered Business requirements (BRD), System Methodology documents (SMD) created Test plans, and attended project kick-off meetings, Status meetings, Defect meetings.
  • Collected the information related to ongoing application upgrade and their impact on ICD-10 implementation and created awareness within the departments regarding the need, impact, benefits and risks of ICD-10 code application.
  • Ensured the traceability and reuse the test plan and test cases for the different phases of testing.
  • Created Test Plans and Test Cases and execute it to make sure functional and Non-functional requirements are met.
  • Involved in providing education about the ICD-10 codes and 5010 standards, its requirements.
  • Performed impact analysis on applications for deadliness of ICD-10 conversion.
  • Conducted Functional Testing, Joint Functional Testing and UAT, documented and reported user feedbacks to management team.
  • Used HP ALM Quality Center to log defects and track defects life cycle.
  • Prepared agenda of status meetings.

Confidential, Madison, WI

Test Lead

Environment: Mainframes, MVS/TSO, JCL, COBOL, CICS, DB2, VBScripts, MS-Excel, SQL, MS-Access, JIRA, Win Runner


  • Gathered Business requirements (BRD), System Methodology documents (SMD) created Test plans, and attended project kick-off meetings, Status meetings, Defect meetings.
  • Worked closely with Business Analysts to understand the test requirements.
  • Prepared requirement traceability matrix (RTM).
  • Involved in deciding test strategy based on Risk analysis.
  • Created Test scenarios and test cases based on test and functional requirements.
  • Estimated the test data, time and efforts required. Prepared agenda of status meetings.
  • Execute test cases manually and analyze results.
  • Automate test cases using HP Quick Test Pro / QTP
  • Used JIRA to log the defects and kept track of defect life cycle.
  • Emphasized on negative testing to test the system performance.
  • Used SharePoint extensively for documentation.
  • Created a model/template Excel workbook which can be used for almost all projects after minor modifications.
  • Prepared sign-off documents, coordinated weekly status meetings and prepared MOMs (minutes of meeting).
  • Wrote SQL queries (DDL, DML) to update, modify data in the database.
  • Created Test Automation Strategy and presented it to the Management.
  • Maintained all the Regression suits for the Projects.
  • Provided test and defect reports to project sponsors, quality assurance and business managers.
  • Assisted users during user acceptance testing and involved in post-production verification.

Confidential, Lowa City, IA

Test Lead

Environment: CICS Mainframe, JCL,, Changeman, File-Aid, VBScripts, MS-Excel, SQL, MS-Access, QTP, HP ALM Quality center.


  • Analyzed Business Requirements and Functional Requirements.
  • Consulted with functional business areas to determine technical solutions. Created RTM (requirement traceability matrix).
  • Set up use cases, diagrams and documentation as input to test resources.
  • Created Test Plans, design and modify test cases according to the requirement changes.
  • Advised and facilitated testing efforts of business users during UAT.
  • Identified software defects and interacted with developers to resolve them and provided full support to test team using HP/ALM Quality center.
  • Modify JCL as per requirement changes. Wrote SQL statements enter/view data.
  • Participated in functional and change impact analysis for existing business processes and developed recommendations for improvements and enhancements.
  • Provided test and defect reports to project sponsors, quality assurance and business managers.
  • Involved in deciding test strategy, test plan based on Risk analysis.
  • Test compatibility of software under various internet browsers.
  • Used Win Runner to record the functionality and to playback for GUI. Performed integration and system testing.
  • Performed regression testing to scope the impact of new development, modification and enhancement of the system.
  • Involved in review meetings and quality control of the documents developed, which are maintained in star team, Maintaining processes, documentation as per company standards.

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