We provide IT Staff Augmentation Services!

Quality Analyst Resume


Obtain position as a Quality Analyst/ Salesforce Administrator


  • 5+ years of experience in developing, maintaining and testing large scale, high - performance systems for various clients
  • 1+ year of experience as a Quality analyst for various projects based on Salesforce, working closely with client while creating and executing test cases for a defect free delivery.
  • Good working knowledge of Salesforce platform, JS, JSP


Computer Languages: JS, JSP, C, C++, XML

Databases: Oracle, SQL



Quality Analyst


  • Attending Requirement gathering calls with client and giving feedback from Quality and feasibility perspective
  • Reviewing the Business Requirement document and Functional Requirement specification document.
  • Mentoring the new members of the team and performing knowledge transfer
  • Preparing the test plan and test cases while giving continuous feedback on the ongoing implementation process
  • Execution of the test cases and logging in defects
  • Tracking the defects and their root cause
  • Sending weekly defect status in the form of Salesforce reports and dashboards
  • User acceptance testing support


Developer / Tester


  • Test Process Management
  • Creating Master Test Plan, Integration Test Plan, System Test Plan, Performance Test Plan, UAT Support plan
  • Creating Test Schedules in accordance to Release Plan
  • Test estimates preparation
  • Defect management and Defect Triage Call coordination
  • Ensuring test process adherence
  • Risk Analysis
  • Knowledge Transfer and Test Design
  • Requirements Risk Scoring
  • Requirements Review
  • Coordinating and guiding the team to acquire knowledge from Client business teams and other documentation
  • Design test cases
  • Prepare test data, deploying test data self service techniques within teams
  • Test Execution preparation using HP quality Center
  • Validate test environment
  • Test Execution and reporting
  • Executing test cases in the quality center and reporting defects
  • Conducting defect triage calls with development team
  • Preparing test summary reports
  • Best Practices documentation for implementation in subsequent releases or projects
  • Project monitoring
  • Team management
  • Issue and Risk Management
  • Schedule and budget tracking
  • Project status reporting
  • Releasing weekly and monthly status reports
  • Tracking team timesheets
  • Testing Levels Delivered: System testing, Integration Testing, Performance Testing, UAT Support
  • Evaluated Business and Systems Requirement documents. Requirement gathering through the SME's
  • Prepared and maintained design and test documentation
  • Coding requirement (test-script driven coding practices)
  • Testing code changes (white-box and black-box testing techniques, Positive, negative and manual testing involved)
  • Integration testing and customization: Performing Functional, Regression, Build Verification, Integration, and System Testing for each software release
  • Defect tracking using Mercury Quality Center/ Test Director & tracking test requirements, test planning, test execution, and linking defects
  • Project Management activities like preparing status reports and defect Prevention mentor
  • Managing a team of 20 people and ensuring that new/fresher members are comfortable with the application


Hardware: Intel based platform, Pentium p4 processor, 80 GB hard disk, 2GB RAM

Software: Windows XP, Microsoft Visual Studio 6.0, Microsoft SQL Server 2000, IE 7.0, Mercury Quality Center 8.2, TOAD 8.0, Oracle 9i



  • Requirement understanding and analysis, design and documentation
  • Responsible for sanity testing, test plans and test cases
  • Sole member responsible for test cases execution (regression as well as system testing) for 2 releases. The regression test cases were executed using the tool Quick Test Professional (QTP)

Hire Now