SUMMARY:

I am seeking a quality management position where I can apply my aptitude for learning new skills in order to maximize my leadership, quality systems and continual improvement experience.

SKILLS:

SAP: BW and Queries, MRP and Production

Microsoft Office: Excel, Word, PowerPoint

Leadership: multiple managerial positions at different levels with supervisory responsibilities for up to 48 personnel

Project Management: managed multiple nation - wide projects including proficiency testing, customer satisfaction assessments and corporate-level management review.

Multi-tasking: managed multiple nationwide projects, assigning tasks to employees and following up to support their progress and ensure timely task completion.

Works Well Under Pressure: began a corporate-level leadership position (Director of Quality Systems) during the implementation phase of five software applications across the company with a zero failure result.

Analytical Skills: collected and analyzed data on multiple key process indicators in order to set corporate strategic direction.

Cross-Functional Team Collaboration: worked with multiple departments on software development, validation and implementation projects.

EXPERIENCE:

Confidential, Lansing, MI

Director of Quality Systems

Responsibilities:

• Aassigned various department and company - wide projects to the Quality Managers including the annual audits of 92 facilities. created and revised procedures for manufacturing SOP, ISO 9001:2008, ISO 9001:2015, ISO 13485, ISO 17043, ISO 17025, ISO 17034, EPA Protocols and Medical Device manufacturing SOP.
• Set company-wide KPIs, data collection expectations, analysis and trending of the KPIs. Determined and communicated the quality-related strategic direction for the specialty gas manufacturing facilities during the annual Management Review process.
• System Administrator for Confidential internet software platform, owner of five quality-related applications, creator of one application for Confidential permit tracking. Conducted software validation activities (operational qualification), managed and implemented change requests. Included troubleshooting, updating, tracking and resolving application problems.
• Determine and direct training programs for quality standards, SOP and regulatory related production.

Confidential, Lansing, MI

Corporate Quality Manager

Responsibilities:

• Conducted ISO 9001, ISO 13485 and SOP audits of facilities
• Assisted with corporate quality KPI data collection, analysis and reporting
• Managed the software development and release lifecycle for two of five quality related applications

Confidential, Lansing, MI

Quality Supervisor

Responsibilities:

• Supervised four production and analytical team members for specialty, medical device and medical drug gas production
• Provided training and maintained training schedules for the entire 48-person facility regarding quality, food and medical gas production.
• Local Management Representative for all external and internal audits related to quality, food and medical gases.

Confidential, Lansing, MI

Specialty Gas Filler and Analyst

Responsibilities:

• Produce pure gases and gas mixtures: specialty gas, medical device gas, medical drug gas and food gas
• Perform QA testing on all pure gases and gas mixtures according to sampling plan requirements

Confidential, Grand Rapids, MI

Platoon Sergeant

Responsibilities:

• Managed thirty Marines, executing the duties of a higher rank while holding the rank of Corporal.
• Force protection for Confidential base stationed in Camp Lemonier, Djibouti. Primary duties included perimeter security, quick response force, HMMWV mounted machine gunner patrols and port security for incoming Confidential vessels.
• Progressively more responsible roles from Confidential to Squad Leader.