SUMMARY:
I am seeking a quality management position where I can apply my aptitude for learning new skills in order to maximize my leadership, quality systems and continual improvement experience.
SKILLS:
SAP: BW and Queries, MRP and Production
Microsoft Office: Excel, Word, PowerPoint
Leadership: multiple managerial positions at different levels with supervisory responsibilities for up to 48 personnel
Project Management: managed multiple nation - wide projects including proficiency testing, customer satisfaction assessments and corporate-level management review.
Multi-tasking: managed multiple nationwide projects, assigning tasks to employees and following up to support their progress and ensure timely task completion.
Works Well Under Pressure: began a corporate-level leadership position (Director of Quality Systems) during the implementation phase of five software applications across the company with a zero failure result.
Analytical Skills: collected and analyzed data on multiple key process indicators in order to set corporate strategic direction.
Cross-Functional Team Collaboration: worked with multiple departments on software development, validation and implementation projects.
EXPERIENCE:
Confidential, Lansing, MI
Director of Quality Systems
Responsibilities:
- Aassigned various department and company - wide projects to the Quality Managers including the annual audits of 92 facilities. created and revised procedures for manufacturing SOP, ISO 9001:2008, ISO 9001:2015, ISO 13485, ISO 17043, ISO 17025, ISO 17034, EPA Protocols and Medical Device manufacturing SOP.
- Set company-wide KPIs, data collection expectations, analysis and trending of the KPIs. Determined and communicated the quality-related strategic direction for the specialty gas manufacturing facilities during the annual Management Review process.
- System Administrator for Confidential internet software platform, owner of five quality-related applications, creator of one application for Confidential permit tracking. Conducted software validation activities (operational qualification), managed and implemented change requests. Included troubleshooting, updating, tracking and resolving application problems.
- Determine and direct training programs for quality standards, SOP and regulatory related production.
Confidential, Lansing, MI
Corporate Quality Manager
Responsibilities:
- Conducted ISO 9001, ISO 13485 and SOP audits of facilities
- Assisted with corporate quality KPI data collection, analysis and reporting
- Managed the software development and release lifecycle for two of five quality related applications
Confidential, Lansing, MI
Quality Supervisor
Responsibilities:
- Supervised four production and analytical team members for specialty, medical device and medical drug gas production
- Provided training and maintained training schedules for the entire 48-person facility regarding quality, food and medical gas production.
- Local Management Representative for all external and internal audits related to quality, food and medical gases.
Confidential, Lansing, MI
Specialty Gas Filler and Analyst
Responsibilities:
- Produce pure gases and gas mixtures: specialty gas, medical device gas, medical drug gas and food gas
- Perform QA testing on all pure gases and gas mixtures according to sampling plan requirements
Confidential, Grand Rapids, MI
Platoon Sergeant
Responsibilities:
- Managed thirty Marines, executing the duties of a higher rank while holding the rank of Corporal.
- Force protection for Confidential base stationed in Camp Lemonier, Djibouti. Primary duties included perimeter security, quick response force, HMMWV mounted machine gunner patrols and port security for incoming Confidential vessels.
- Progressively more responsible roles from Confidential to Squad Leader.