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Qa Lead Resume

Fremont, CA

PROFESSIONAL SUMMARY:

  • Motivated and dynamic professional with GO - AND-GET-IT-DONE attitude with 10+ years of experience as a QA Lead / Test specialist/Technical Analyst / Test Engineer in Testing and Implementation of Web-based application through Functional, Automated & Web service testing.
  • Worked on domains like email marketing, IT service management, Retail, E-commerce, Embedded systems (automotive domain), CRM .
  • Experienced QA Lead with extensive knowledge in software testing techniques, tools, SDLC methodologies such as Waterfall, V and Agile (Scrum, RUP).
  • Expertise in analyzing Business Requirements (BRD), Functional Specification Document (FSD), Software Architecture Specification (SAS), Use Cases, UML Diagrams, ER Design diagrams for Web/Mobile based applications and Web services.
  • Strong in Automation Testing Lifecycle (STLC), which includes preparation of test cases, execution of test cases, automation of test cases, reporting of bugs, defect report maintenance.
  • Well versed with the Documentation of Test Strategy, Test Plan , UAT test plan using requirements and design documents, Analyzing Test Results and generating Defect Reports and Metrics preparation such as Test Effectiveness, Defect Leakage and Requirement Stability Index
  • Strong abilities in software testing involving setting up of test environment, creation of test scripts /cases, execution of Black-box testing including Web Services Testing , Smoke, Functional, Regression, System Integration, GUI testing, Security testing, End-to-End Testing, Compatibility Testing, Database testing, Adhoc testing, UAT testing, Production Verification testing
  • Expertise in performing Test Management which includes preparing test cases/test suite/test log/test reports using HP Quality Center, HP ALM and Defect Tracking tool Bugzilla and Jira.
  • Expertise in Testing and verifying results for Synchronous and Asynchronous Web Service Requests, Assertions, Filters using SOAP UI.
  • Experience in performing compatibility testing with various mobile device functionalities and Mobile app testing in IOS & Android using actual devices, emulators and third party applications like Appium mobile, Android SDK.
  • Advance knowledge in QTP automation tool in creating test automation framework as well as descriptive programming.
  • Developed & maintained Keyword driven Framework to automate the testing process of various modules of the application using QTP.
  • Extensive working experience with automated testing with tools such as Selenium WebDriver/IDE/Grid and Junit/TestNG.
  • Extensive experience in functional testing and data-driven testing of web Services, API testing using SoapUI.
  • Experienced in database testing for data validation, transaction verification and excellent knowledge in SQL query.
  • Proactive, self-starter and a team player with excellent communication and interpersonal skills.
  • Extensive experience in conducting defect triage meetings, agile scrum meetings and leading offshore team.
  • Experience in Team management, Issue resolution and setting up testing team / process from scratch
  • Permanent Resident Authorized to work in the US for any employer

TECHNICAL SKILLS:

OS: Window, Unix (red hat, Ubuntu), LINUX

Databases: Oracle, MYSQL, MS SQL Server, MS-Access.

Languages: VB, VB Script, SQL, Java, Groovy scripting, CAPL scripting

Project Management Tools: JIRA, GitHub

Testing tools: HP QTP, SoapUI, Postman, Selenium web driver

Defect/ Change Management tools: Bugzilla, HP Quality Center, HP ALM, Rational clear quest, JIRA

Versioning Tools: VSS, Perforce

Applications/ Other Tools: Toad, VM Ware, XML notepad, Putty, Visio, XML notepad, Appium.

WORK EXPERIENCE:

QA Lead

Confidential, Fremont, CA

Responsibilities:

  • Analyzed and clarified the system requirements through review of requirements with business Analyst (BA’s) to get a clear understanding of the End to End functionality and use cases
  • Created & Revived Process Flow diagrams for different functionalities with the Business Team to confirm Test Case completeness and accuracy.
  • Partnered with the application development teams to clarify requirements and identify risks and incompatibilities with design.
  • Created QA Test Strategy (Master test plan), High Level Test Scenarios and Requirements Traceability Metrics and presented these to the business for signoff.
  • Followed Agile Scrum Methodology with 2-week sprint and participated in Daily/by weekly Scrum meetings in reviewing the user stories and Product backlog
  • Lead sprint grooming and CD (concept definition), KT/knowledge transfers sessions .
  • Created Test plan (subset of the Master test plan) for each sprint and presented the same to the product owner and business team for signoff.
  • Participated in planning and directing testing milestones/schedules and assignments, and monitoring project status in comparison to cost/time projections.
  • Prepared Functional test cases and test scenarios got sign off from BA, SA and other stake holders.
  • Identified/developed the test data required for running the test scripts.
  • Identified regression test suite for all the applications (for 40+ application integrated within the product) and wrote test scripts in selenium web driver using JAVA . Smoke Tests, Build Verification Tests were also automated in selenium web driver. All the test scripts written were reusable.
  • Maintained the test cases in Perforce repository for each sprint .
  • Lead a team of QA Engineers serving as a coordinator for all testing activities on a project, Assisted and directed the team daily tasks , follow-ups in Functional & Regression Testing of different modules.
  • During execution, carried out Cross Browser testing for the web application on different versions of IE, Firefox, Safari and Google Chrome.
  • Logged the defects in JIRA and followed the defects with the DEV Team during execution to closure.
  • Maintained and executed Ant build files for running selenium Test
  • Running automated functional and regression testing batches in Jenkins .
  • Lead defect triage meetings and prioritized QA & UAT Defects
  • Coordinating with Business Product Managers in performing UAT .
  • Performed E2E testing for the application .
  • Documenting all phases of QA process and responsible for designing and distributing training materials.

Environment: Selenium Web Driver, Test NG, XML Notepad, SoapUI, JAVA, Eclipse, JIRA, TOAD, ORACLE

Confidential, San Jose, CA

QA Lead

Responsibilities:

  • Followed Agile Scrum SDLC Methodology with 2 week iterations (sprint) and participated in Daily Scrum meetings.
  • Lead a team of QA Engineers serving as an onsite coordinator for all testing activities on a project.
  • Partnered with the application development teams to clarify requirements and identify risks and incompatibilities with design during sprint planning meeting
  • Analyzed and clarified the system requirements by reviewing requirements with business Analyst (BA’s) to get a clear understanding of the End to End functionality and use cases
  • Created & Revived Process Flow diagrams for different functionalities with the Business Team to confirm Test Case completeness and accuracy.
  • Participated in the agile Sprint Planning Meetings as a representative of QA team to decide the scope of the feature to be added to the sprint backlog so that the agile team can work during the sprint
  • Created QA Test Strategy (Master test plan), High Level Test Scenarios and Requirements Traceability Metrics and presented these to the business for signoff.
  • Prepared Functional test cases and test scenarios got it reviewed and sign off from BA, SA and other stake holders
  • Assisted and directed the team daily tasks, follow-ups in Functional & Regression Test case creation and execution of different modules .
  • Developed/maintained data driven test environment with Java in selenium web driver and TestNG framework.
  • Identified regression test suite and Conducted build verification tests/Smoke testing, Functional testing, System testing, Regression testing
  • During execution, carried out Cross Browser testing for the web application on different versions of IE, Firefox, Safari and Google Chrome.
  • Validated the SOAP/REST Web Services calls for the web application using SOAP UI.
  • Performed extensive backend testing with complex SQL queries for validating, retrieving and comparing the data.
  • Developed test cases and performed tests on email- server.
  • Prepared UAT test plan, test case with screen shots for UAT and post go-live testing.
  • Expertise on function testing using different database tools like TOAD, SQL Server
  • Authored, guided and reviewed the test cases for the test coverage.in TestLink for the user stories assigned during the sprint in JIRA .
  • Conducted internal training sessions for QA team members on usage of JIRA, and Test link.
  • Developed and maintained JIRA dashboards during phases of Agile sprint for tracking the status of the assigned user stories.
  • Running automated functional and regression testing batches in Jenkins.
  • Assisted and directed the QA team in daily tasks , follow-ups in Functional & Regression Testing of different modules.
  • Updated and maintained the test environment by generating new builds (from Jenkins), creating/updating test data required for testing, created test cycles in test link covering the understories under test for the sprint cycle.
  • During Execution Defects were filed in JIRA for sprint user stories and relevant logs were extracted from the servers using the UNIX commands.
  • Conducted defect triage meetings with product owner and BA to prioritize defects and followed defects to closure.

Environment: Java, Test NG, Eclipse, selenium JAR’s, Windows, UNIX, Mozilla, Safari, Opera, Oracle, Java, Test Link, JIRA, TOAD

Test Lead

Confidential, Mountain view, CA

Responsibilities:

  • Project was a combination of iteration and waterfall methodology (project was deployed in phases) with daily standup and weekly follow up meetings.
  • Lead a team of QA Engineers as onsite SPOC/coordinator for all testing activities on a project .
  • Participated in the design review meetings to define/understand the scope of testing during the design phase.
  • Analyzed and reviewed the requirement with the dev team and technical architects and raised clarification and possible bottlenecks with architects and project managers.
  • Developed test plan with BRD, FRD’s, Use cases diagrams and related design documents to
  • Create & Reviewed Process Flow diagrams for different functionalities with the Business Team to confirm Test Case flows and ensure completeness and accuracy. Created Test strategy, Test Plan, UAT Test plan, Test cases for smoke testing, build verification regression suite, functional testing and UAT.
  • Prepared/ Coordinated with the offshore QA team in generating Ambiguity report. And organized meetings with the Architects and BA for its resolution
  • Assisted and directed the team daily tasks, follow-ups in Functional & Regression Test case creation of different modules .
  • Uploaded and maintained test cases for the functional requirement in HP quality center.
  • Identified regression test suite and Conducted build verification tests/Smoke testing, Functional testing, System testing, Regression testing
  • Performed extensive backend testing with complex SQL joins and queries for validating, retrieving and comparing the data (golden data set).
  • Generated defect, execution status and test coverage reports from HPQC and published it during the different stages of testing.
  • Followed with the development team for the defect resolution as per the SLA defined in the BRD.
  • Prepared screenshot for UAT test cases and trained/guided UAT team on during execution.
  • Kept track of the new requirements updated existing test cases as per the requirement.
  • Performed root cause analysis on the reported defects.
  • Published overall Test Status Report at the end of each testing cycle
  • Mentoring and training the QA team (rookies assigned) on QA best practices and project functionalities, writing/understanding use cases and process flow diagrams.
  • Training the QA team members on usage of HP quality center, updating of test documents.

Environment: IT Service Management - BMC Remedy, HP Quality center, Windows, Oracle, Toad

Test Specialist

Confidential

Responsibilities:

  • Both were Agile SDLC projects with 4 week iterations (sprint) and participated in Daily standup meetings.
  • Attended QA meetings in deciding QA Test strategies, defining data requirements for the testing and setting up QA Environment for Testing.
  • Involved in creating test plans and test scripts based on technical specifications and business requirements
  • Responsible for updating and maintaining the Traceability Matrix
  • Created, reviewed and executed test Scripts using automation tool QTP
  • Executed automation regression test suite test cases and Conducted build verification tests/Smoke testing, Functional testing, System testing, Regression testing
  • Reused the actions using “Call to Copy” and “Call to Existing” features of QTP
  • Created shared object repository and updated the global object repositories.
  • Created error handling and recovery scenarios for handling errors in QTP.
  • Performed Data Driven Test using test data from files, Excel, and database and analyzed the status.
  • Validated the SOAP Web Services calls for the web application using SOAP UI
  • Performed extensive backend testing by writing complex SQL, JOINS in SQL queries for validating, retrieving and comparing the data.
  • Performed security tests to eliminate the fraud credit card users.
  • Performed web compatibility testing with different browsers such as IE, Firefox and Google Chrome
  • Logged defects, assigned them to development team using HPQC defects tab, and coordinated with the development team until they are all closed.
  • Maintained documentation library of the documents and managed adding access rights to the repository.

Environment: Windows, QTP, Mozilla, Safari, Opera, Oracle, HPQC, SQL, Oracle, SOAP UI.

Test Engineer

Confidential

Responsibilities:

  • Analyzed the requirements and developed use cases documents to get the clear understanding of the functionality and got a sign off from the architects, and management
  • Created & Revived Process Flow diagrams for different functionalities with the Business Team to confirm Test Case completeness and accuracy.
  • Created QA Test plan, High Level Test Scenarios and Requirements Traceability Metrics and presented these to the business for signoff.
  • Prepared Functional test cases and test scenarios got it reviewed and sign off from BA, SA and other stake holders
  • Created & Revived Process Flow diagrams for different functionalities with the Business Team to confirm Test Case completeness and accuracy.
  • Created test cases for checking the Usability, Functionality, compatibility of the application.
  • Identified regression test cases and build verification tests/Smoke testing, Functional testing, System testing.
  • Prepared Functional test cases and test scenarios got it reviewed and sign off from BA, SA and other stake holders.
  • Performed ECU testing for different OEM with the scan tool for diagnostic codes.
  • Performed comparison tests to check if the error codes matched the OEM protocols.
  • During execution, carried out Cross Browser testing for the web application on different versions of IE, Firefox, Safari and Chrome.
  • Performance and load test for the web application was performed by generating virtual users using RLT (Rational load test) tool.
  • Extracted the error logs from the server for the web application using UNIX commands and used it to log defects and followed up the defects to resolution,
  • Reported and assigned defect in Bugzilla and tracked the defect to resolution.
  • Published the test execution, defect status report during different stages of testing.

Environment:: Rational load test, Windows, UNIX, Mozilla, Safari, Opera, Oracle, Bugzilla.

Technical Analyst

Confidential

Responsibilities:

  • Provided server and software service desk support for 300+ applications used within the company.
  • Troubleshooting various server issues located across the globe within the SLA timelines.
  • Scheduled weekly/monthly server data backup.
  • Performed software troubleshooting and provided support (IT service desk) for the employees.
  • Installation and maintenance of 300+ software applications. Managed and configured SCCM which pushes software updates to the employee’s desktop and laptop.
  • Providing access and troubleshooting RSA token related issues.

Software Engineer

Confidential

Responsibilities:

  • Participated in the design review meetings to understand the functionality and Raised clarification with the team lead during implementation. Developed flow diagrams to arrive at the accuracy of functionality to be implemented and got a sign off from the management.
  • Developed functionality for the email, search engine, dynamic report and knowledgebase modules in VB, ASP and JSP.
  • Was a part of deployment team so actively participated in installation of the product on the client servers.
  • Extensively worked in test data creation and setting up the test environment.
  • Extensively worked with testing team in writing/executing test cases to cover the end to end functionality of the product.
  • Identified regression test suite and wrote and executed test cases for build verification tests/Smoke testing, Functional testing, System testing, Regression testing.
  • Extensively performed database testing to validate the data from the front end to the database.
  • Retrieved the defect logs from the UNIX servers and logged in Bugzilla and followed the defects to closure.
  • Participated in the UAT testing and discovered show stopper defects before deployment
  • Participated in the post go live testing in client environment by executing the post go live test cases.
  • Developed handouts and training materials and Conducted training session
  • Worked on requirement gathering for enhancements and raised relevant enhancement request.

Environment:: Windows, UNIX, SQL, VB, ASP, JSP, EXCEL, Bugzilla.

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