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Qa Tester/analyst Resume

Bentonville, AR

SUMMARY:

  • 6+ years of experience in Retail (POS)and E - commerce/Telecom/Banking domain with emphasis on Quality Assurance and manual Testingwith several Mobile, Web Application and Client Server Application.
  • Deep knowledge of multiple complex applications and provides subject matter expertise to set direction and create test strategies and test plans for more than one releases of an application.
  • Experience in reviewing/creating Business Requirements and Use Cases and ability to create UAT Test Plans, Test Cases, and Test Scripts
  • Strong working experience in designing, test planning, scenarios and scripts, creation/ procedures, Content Writing.
  • Strong experience in documenting software defects, using a bug tracking system, and report defects to software developers and project managers
  • Great knowledge and hand-on experience on Inventory, Point of Sale (POS) System (POS GENPOS), Change Management and Order Management System (OMS), Bill of Materials (BOM), Performance Indicators, and Payment System.
  • Performed extensive Backend Testing of data validation of applications using SQL.
  • Extensive experience as a software QA Analyst, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing. Several years of experience managing software QA programs.
  • Experience in reviewing/creating Business Requirements and Use Cases and ability to create UAT Test Plans, Test Cases, and Test Scripts
  • Tested Mobile and Web application for various devices
  • Extensive experience in collaborating with Business Analyst to create UAT scripts and performing test based on them.
  • Strong skills in Stress Testing, Load Testing, Performance Testing and Security Testing.
  • Sound knowledge in Data driven testing, Backend testing, Usability Testing, Compatibility Testing, Migration Testing and Regression Testing.
  • Specialized in testing on bothWINDOWS and UNIX environments.
  • Knowledge of automationtesting by using testing software such as QTP, Selenium and SoapUI.
  • Expert in defect tracking using tools such as JIRA, Bugzilla, Quality Center, and Clear Quest.
  • Good communication and customer service skills, Responsible, self-motivated and organized, Excellent written and verbal skills.
  • Ability to work with overseas team and attend daily/weekly meeting online.

TECHNICAL SKILLS:

Testing Tools: QTP/UFT, Selenium IDE/Web Driver, SoapUI

Languages: C++, SQL, VBScript & Java Script

Database: Oracle 9i, SQL Server, TOAD

Operation Systems: Windows 98/2000/XP/7/8, UNIX, LINUX, Mobile Android, iOS

Defect Tracking Tools: JIRA, Quality Center/ALM, Bugzilla, Clear Quest

Front End Tools: MS Office, MS Project Professional, MS Access, SharePoint

Web Browsers: Internet Explorer, Mozilla, Firefox, Chrome

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, AR

QA Tester/Analyst

Responsibilities:

  • Reviewing Requirement documents and Use Cases, documenting and sending Gaps to the Business Analysts and reviewing updated documents through requirement review sessions.
  • Prepare QA test environment and ready for test execution.
  • Involved in content writing.
  • Ensure that all deliverables are due as required - Test Plan and scripts.
  • Analyzed various Project related documents such as Business Requirement document and functional requirement documents, use cases documents, Ambiguity Analysis.
  • Analyzed test Plan and test strategies and developed test cases for manual testing.
  • Performed various types of testing like smoke, Functional, Integration, System, regression testing during different stages of the testing of the application.
  • Developed test cases to validate the POS transactions (coupons, deals, returns), including process and data flow, reports, and interfaces to stores system
  • Tested different functions of the POS system like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectations.
  • Tested POS Peripherals Barcode scanner, Payment Pin Pad, POS software.
  • Handle the tasks of explaining UAT scope, criteria and entry/exit strategy to less trained professionals
  • Review OE/OM (a sales order and customer contact management system) user stories and functional requirements and schedule meeting with the test lead to clarify any ambiguity or any details needed in test case automation and provide estimate on test automation effort.
  • Execute manual functional tests for various modules stored in HP-ALM in iterative design cycle and report any defects found during test cycle using HP-ALM defect module.
  • Perform responsibilities of conducting research on IT requirements and business requirements in UAT areas
  • Handle the tasks of identifying UAT testers and managing resource plan by coordinating with business stakeholders
  • Identify, analyze, and document problems with program function, output, online screen, or Content.
  • Participate in Test Scripts review with BAs to ensure we are in agreement on flow and business rules.
  • Used ALM QC to create Test scripts.
  • Manually Execute Positive and Negative document any defects in ALM Quality Center.
  • Analyze, document and maintain Test Results using ALM QC.
  • Re-testing and updating status of defects until closed.
  • Work on JIRA (2nd project within Confidential ) as well, for defect tracking, User storey creation, sprints and reporting.
  • Review UFT scripts created by others to reach milestone and walk-thru of automation matrix and provide demo of the automated tests to the team after peer review.
  • Plan, organize and implement automated regression tests for optimum coverage for various application modules such as tasks & follow-ups, trade quote, order inquiry and management utilizing HP UFT after requirements review.
  • Recorded scripts in QTP to perform Functionality testing.
  • Created text area checkpoints to test the properties of the text in the application using QTP.
  • Creating scripts to generate new keywords for input, output and validation using QTP.
  • Responsible for compiling, designing and implementing black and gray box tests for validation of Financials Data Integration requirements, and regression testing of application.
  • Monitor bug resolution efforts and track successes, also create and maintain databases of known test defects.
  • Use SQL to validate that data in the front end match stored items in the database.
  • Constantly interact with Developers to understand issues around defects and resolving them.
  • Perform Regression and assist User Acceptance Testing team.
  • Presentation of the QA Test Status and Defect Status reports daily and/or weekly as required.
  • Worked on SQL queries, worked on nested queries, extensive use of backend queries.
  • Conducted backend testing using Toad and SQL Queries.
  • Conducted Regression testing after every new build and version.

Environment: Agile, JIRA, QC/ALM, MS Office, SQL, TOAD, Share Point, Putty UNIX, QTP/UFT

Confidential, Washington, DC

QA Tester

Responsibilities:

  • Reviewing/Creating Business Requirements and Use Cases and involved in creating UAT Test Plans, Test Cases, and Test Scripts
  • Plan test schedules or strategies in accordance with project scope and delivery dates.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. involved in Report testing team
  • Performed various types of testing like smoke, Functional, Integration, System, regression testing during different stages of the testing of the application Performing UAT execution, defect management using ALM QC
  • Developed MDM ( Master Data Management) strategies and solutions utilizing SQL server
  • Tested the Information Server components for MDM( Master Data Management) integration
  • Involved in both Front end (WIMS application) & backend testing.
  • Added new regression and functional test scripts to an existing modular and data driven QTP based test automation framework for testing the .NET based web interface of the system using .NET add-in.
  • • Responsible for identifying regression areas for this implementation. Execute system and regression test cases after code drop in SIT and write regression cases where applicable.
  • Created new QTP scripts using VBScript from scratch and enhanced existing test scripts where it was necessary. Used Descriptive programming technique in developing scripts before code hands off to QA. • Used test object, image and database checkpoints to ensure object, image properties and database content. Utilized synchronization point in the script when needed. Use regular expressions to recognize dynamic application objects.
  • Perform certification tests with Payment Host, Processor, and Card-schemes as per EMV and Host requirements.
  • Involved in creating Data though front end application WIMS for POS tablets (Build by NCR).
  • Load data into POS tables
  • Create the Application Area for QTP/QC (Object Repository, Function Libraries, and Recovery Scenarios).
  • Create the Recovery scenarios for the un-handled exceptions in the components using QTP
  • Checked the Integrity of the Backend Data by creating Database functions and also by Database Check Points using QTP.
  • Used SQL statements extensively to retrieve data for database testing.
  • Successfully implemented QTP automation solution for regression and agile model.
  • Used Global/Local Test/Action Parameters and Data-Sheets to create data-driven testing.
  • Involved in wiring Test scenarios, Generic tests cases, detail Positive and negative test cases for dynamic as well as static data.
  • Attend all defect review meetings & discuss the logged defect and other application and data issues.
  • Utilized ALM Quality Center to take requirements, interpret them, define test cases, execute manual tests in test lab and later on find and report Bugs
  • Involved in UAT testing

Environment: QTP, POS (GenPOS NCR), QC (ALM),, Toad, MS SQL Server, Db2, ETL, Informatica Power Center 8.60, Power Center Workflow Monitor, Java, J2EE, HTML, IE, Windows, Outlook, MS Project, MS Office, Crystal Report, Business Object Xir2

Confidential, Deerfield, IL

QA Tester

Responsibilities:

  • Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
  • Developed the test scripts using Quick Test professional (QTP).
  • Performed configuration/ compatibility and user interface testing manually.
  • Had experience in designing and writing training manual templates, design formatting, project planning and writing technical documents.
  • Involved in writing complex SQL queries to check the data integrity
  • Assisted in preparing UAT plan/scripts and assured project manager has taken steps for alignment of Operational Quality Checklist.
  • Involved in testing HIPAA Database, which incorporates all the HIPAA (Health Insurance Portability and Accountability Act) transaction sets
  • Attended various Functional Walkthroughs and writing high level testing scenarios.
  • Conducted Load and Performance testing using Load Runner.
  • Conducted GUI/Usability Testing and Black Box Testing according to specifications.
  • Performed UAT manually in coordination with UAT team to ensure the correct business logic.
  • Ensure that products and changes are fully documented.
  • Analyzing User and Functional requirements to point out gaps between used SQL queries to extract the data from the database.
  • Participated in conducting System testing and End to End testing manually.
  • Performed Usability and Integration testing manually.
  • Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
  • Documented bugs found out during the process of testing.

Environment: Quick Test Professional, Load Runner, Test Director, Windows 2000, MS SQL Server, DTS, Query Analyzer, HTML, ASP.NET, QTP 9.5

Confidential, Exchange Place, NJ

QA Analyst

Responsibilities:

  • Worked on test cases based on Business Requirement Document (BRD).
  • Execution of test scenarios, analyzing the actual results against the expected results and creation of test data.
  • Strong Knowledge of Rational Unified Process (RUP) and Agile modeling Methodologies.
  • Performed Credit card transaction and validate data on backend
  • Analyzed the client side statistics, provided the observations and recommended on Test Report.
  • Extensively involved in Interface, System testing, Integration, Functional, Regression, Data Integrity, System, Compatibility, Installation, End to End Testing and User Acceptance testing.
  • Review SDS (System Design Specifications) and Technical Specification document and attend scheduled sessions with the development leads in order to understand system design and payment processing flow. Prepare test plan and test cases based on the development deliverables.
  • Created new QTP scripts using VBScript from scratch and enhanced existing test scripts where it was necessary.
  • Used Descriptive programming technique in developing scripts before code hands off to QA
  • Enhanced Regression Test Cases to implement complex testing scenarios, increased permeations of Functionality Testing and increased code
  • Coverage using QTP.
  • Performed GUI interface testing at client side using QTP.
  • Created, updated and maintained the object repository.
  • Enhanced QTP automation scripts with synchronization points, data table,
  • Parameterization and functions.
  • Reviewed design changes, identified test scenarios, created test plan and test cases.
  • Involved in project planning meetings and used to provide estimation of the testing tasks.
  • Identified/created test data that covers identified test scenarios.
  • Experienced in providing analytical support to key business applications /solution.
  • Extensively worked under the Unix Environment using Shell Scripts.
  • Created issue list for each day while performing testing to keep track the status and issues.
  • Reported the defects by entering in Quality Center defect tracking tool.
  • Involved in Defect Review meeting with Developer & Business Analysts.
  • Made Preparation of requirement traceability matrix.

Environment: HP Quality Center, HP QTP, Agile Pilot, Microsoft Office, Oracle SQL Developer.

Confidential, Atlanta, GA

Jr.Quality Analyst

Responsibilities:

  • End-to-end process spans account opening, order capture/management, execution, settlement, accounting, supervision, reporting, and asset set-up/pricing
  • Responsible for compiling, designing and implementing black and gray box tests for validation of Financials Data Integration requirements, and regression testing of application.
  • Compiles, creates and reviews test plans, test cases, test metrics, and other QA documents to ensure sufficient test coverage based on requirements and specifications.
  • Efficient in Optimizing, Debugging and testing SQL queries, views and Stored
  • Utilized Mercury Quality Center to take requirements, interpret them, define test cases, execute manual tests in test lab and later on find and report Bugs
  • Involved in data management and data cleaning
  • Coordinated with System Analyst and Project Manager to setup the Validation environment to execute the scripts

Environment: Business Objects, Enterprise Data Warehouse, Quality Center, Outlook, MS Project, MS Office

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