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Quality Analyst Resume

Houston, TX

SUMMARY:

  • Software Quality Analyst with over 5 years extensive quality assurance experience in Desktop, Embedded, Client/Server and Web based software systems. Knowledge of different Software Development Life Cycle models and experience of multi - platform testing, load testing, and performance testing. Testing expertise includes creating Test Plans, Test Cases, developing Test Scripts, test reports and execution of test cases with excellent technical and communication skills. Self-starter, experience in handling projects independently.
  • Over 5 years of experience in Information Technology mainly concentrated in QA
  • Analysis and Automated Testing.
  • Business Domain: Practical Experience in Healthcare and Retail Projects.
  • QA Software testing experience and familiar with Software Development Life Cycle and Software Testing Life Cycle(SDLC and STLC).
  • Technical hands-on experience using HP UFT 11.5 for automation testing and HP LoadRunner 12.5 version for performance testing also included Rational Test Suite.
  • Knowledge in Agile and waterfall environment.
  • Wrote test plans, defined test cases, developed and maintained test scripts.
  • Practical experience on HP Quality Center (ALM - Application Life Cycle Management).
  • Experience in complete defect life cycle, Requirement traceability matrix (RTM) .
  • Experience in SQL queries (Select, Insert, Update, Delete) and joins (Inner and outer) to validate data. using TOAD and SQL Developer tools.
  • Experience in testing Web Services(.asmx) and WCF Services using SOAPUI tool to validate XML request and response using different Web methods.
  • Validated Source and Target database in ETL (Extract Transform Load) process.
  • Working knowledge on test plan and test strategy.
  • Familiar with regression testing, data driven testing, UAT (User acceptance testing), Smoke testing, Functional testing etc.
  • Experience in UNIX / Linux, FTP (file transfer protocol), Executing shell scripts.
  • Have done Projects that were in Client Server Environment using MS Access as Database and Visual Basic, Developer 2000 as Front End Tools.
  • Good Team player with Excellent Communication, Documentation, Interpersonal skills & quick learner with strong ability in driving work force towards accomplishment of business & individual goals.

TECHNICAL SKILLS:

Language: HTML, ASP, JSTL, PL/SQL, XML, Java

Database: Oracle 10/11g/12g, IBM DB2, SQL Server 2000/2005/2008/2010/2012, Relational Data Modeling, Normalization, ERD, MS-Access

Testing Tools: HP Quality center ( QC), ALM, HP UFT, HP Load Runner, Toad Test Director/Quality Center, Mercury s Load Runner, QTP, R ational Requisite Pro and JIRA(Agile Process)

Testing Tools: Mercury Quality Center 6.0 / 7.2 / 8.0 / 9.0, QTP, Rational Tools 2003.06.13.402 (Test Manager, Requisite Pro, Clear Quest). Other: TOAD, SQL Server

Web Service Tools: SOAPUI,WCF TestClient

Other Software: MS Office- 2016/2010/2007/2003/ XP/2000

Operating Systems: Windows 7, Windows 2010/2008/2003/98/95 and Linux

Microsoft Tools: MS-Office, Microsoft ProjectPlan, MS-Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Houston TX

Quality Analyst

Responsibilities:

  • Prepare test cases and scripts to handle Billing System for Cigna Clients using SDLC.
  • Project was managed using Agile methodology (Scrum) software development which facilitated daily operational standup meetings and frequent co-ordination among cross-functional teams.
  • Involved in Sprint Planning, Sprint Execution and Retrospective (Typical Sprint: 2weeks).
  • The testing typically involves Web service testing using SOAPUI.
  • Involved in UAT Testing and Used Quality Centre to report bugs.
  • Prepared Test cases and log the bug on ALM.
  • Preparing Burn down and Burn up charts to determine Velocity.
  • Involved in the Requirement gathering and Created Requirement Traceability Matrix(RTM).
  • Created a base test plan.
  • The test scripts are loaded to the HP tool and the test results are verified against the requirement.
  • Co-ordination with the Development team during the testing phases.
  • Worked with development team to identify root cause of defects.
  • Implemented regression testing and communicated issues, concerns, and validation results to the Lead QA.
  • Communicated progress and status of test activities and gaps to management and SQA manager.
  • Provided technical assistance to team members.
  • Automated Regression suite execution using QTP.

Environment: HP Quality Center(UFT), ALM, Web Services (SOAP), MS Word, Excel, Oracle 12g, TOAD.

Confidential, Phoenix AZ

Quality Analyst

Responsibilities:

  • As a QA, my role is to write test scripts against the registration and Ticketing process.
  • Manually testing the functionality, user interfaces and security of various desktop applications.
  • The testing typically involves Web service testing using SOAPUI.
  • Automated Regression suite execution using QTP.
  • Developed test cases, test scenarios and test scripts based on functional specifications.
  • Tracked defects, which include adding defects, tracking open defects, testing a new build of the application, and analyzed defect data using JIRA.
  • Created Business Risk Levels to determine test priorities.
  • Involved in UAT Testing and Used Quality Centre to report bugs
  • Attended standup meetings and weekly Sprint planning meetings.
  • Conducted Smoke, Integration, system, GUI, regression, Functional testing and Load Testing and interacted with developers to resolve technical issues.
  • Performed Load testing and Analyzed Reports for Response Time, Throughput, and Page Download Time.
  • Testing compatibility of software under various Internet Browsers.
  • Documented test results to discuss in regular meetings for outcomes, resolutions and to enhance testing process
  • Executed Test Scripts in QTP for Functional and Regression Testing.
  • Used JIRA for bug tracking.
  • Performed Back End Testing using SQL queries in SQL Server

Environment: QTP, Web Services (SOAPUI), JIRA, Mercury’s Load Runner, MS Word, Excel, SQL Server 2010.

Confidential, CA

Quality Analyst

Responsibilities:

  • Worked closely with BAs and developers to determine and identify contents, and flow of various business processes. Communicated/worked with applications project managers/developers, support teams to resolve technological problems.
  • Testing new client implementations, enhancement requests, data updates and problem solutions.
  • Creating test plans, test cases and scripts and providing progress reports to the management.
  • Worked on Agile testing methodology.
  • Attended standup meetings and weekly Sprint planning meetings.
  • Execution and maintenance of all the Test scripts and Test cases.
  • Performed Integration/Functional/System/Regression Testing/Load Testing.
  • Using UNIX commands in order to retrieve various log files used for testing activities.
  • Performed the final end to end testing of the application after fixing all the bugs and successfully pushed into the production environment.
  • Using Test Director as Defect Management Tool, created test scripts for manual testing.
  • Testing compatibility of software under various Internet Browsers.
  • Conducted Data Driven Test using Parameterization in QTP to validate application for different sets of data.
  • Analyzed test results with QuickTest Professional Reports.
  • Extensively executed SQL queries to verify the data from the particular column in the table from Oracle Database and generated reports and graphs in Quality Center.
  • Performed Back End Testing on Oracle Database using SQL queries in TOAD.
  • Tracked defects, which include adding defects, tracking open defects, testing a new build of the application, and analyzed defect data using Quality Center.
  • Documented test results to discuss in regular meetings for outcomes, resolutions and to enhance testing process
  • Involved in reporting and uploading Documents in Quality Center for pre and post deployment.

Environment: Quick Test Pro, HP ALM, Oracle Database, Unix, TOAD.

Confidential, NC

JUNIOR QA

RESPONSIBILITIES:

  • Performed manual testing and followed the Software Testing Life Cycle ( STLC).
  • Responsible for analysis of various test scripts, test scenarios and test plans.
  • Prepared Test plan, Test Cases and Traceability template against the Requirement(RTM).
  • Prepared test data for testing.
  • Handled defect tracking, Test status report to developers.
  • Involved in business requirements, user requests and bug status meetings.
  • Performed cross browser testing and Functional Testing.

Environment: Windows 2000, SQL Server, and MS Office

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